CS3 to deactivate (grayed out) ?
I tried to deactivate CS3 from one computer to put into my other computer and the selection to deactivate on the computer that it was originally installed is grayed out. Why is this happening?
Kathy
It is in the trial mode at this point? When I tried to deactivate it originally, I did it wrong somehow and it is trial mode now with both activate and deactivate mode grayed out. I guess I cannot regenergize it? Thanks for your inputs.
Kathy
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I currently have Captivate 4 and am trying to export some videos to flash.
When I navigate to File-Export-Flash the options (CS3/CS4) are grayed out and un-clickable.
I have CS5.5 installed but for some reason Captivate4 requires 3 or 4.
How can I go about exporting my videos to flash?
Is there a CS3/4 trial I can use somewhere to get this export working?
Thanks,
lmbrt.nickHi there,
You will get that option highlighted only when Captivate 4 is a part of Elearning Suite, that feature is for round-tripping to open your project in Flash Professional CS 3 or CS 4.
If you would like to publish your project to flash output (.swf), then click on Publish, and select the .swf and select the version (8 or 9), and then hit publish.
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Photoshop CS3 - need to uninstall & reinstall but deactivation is grayed-out
Photoshop CS3 was living happily for quite a while on my system running Windows 7 32-bit, however, lately, upon closing, it freezes, requiring a cntrl-alt-del to force quit. It has the 10.0.1 patch, the latest. A repair re-install did not fix the problem, and I am not aware that I installed anything recently with which it should conflict. I have tried the various tips & tricks on the forums related to refreshing caches, etc., but to no avail. Something's broken that I hope to fix with a clean install. Buying the latest cloud version of Photoshop is not in the budget ... I just want to get back to where I was ...
I believe I need to do a complete uninstall of PS CS3, including manually deleting all registry entries related to CS3, Adobe, Photoshop, etc. + running cleaner utilities. While not too happy about that, I'm willing to try it. Here's the problem, I suspect that I will also need to deactivate first to prevent some issue with Adobe to later re-activate the fresh install ... the trouble is, part of what seems to be corrupted are the menu items relating to "deactivate", "activate", etc. ... they are grayed out, so I have no way to deactivate before I attempt a complete uninstall.
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It's been fine, but after a couple months use, at my studio if I right click on a thumbnail to apply the "previous settings" from another image to a group or other single image, the "Develop options" when I right click on the thumbnail has disappeared? (sometimes it appears on SOME images... usually it's gone). Now this happened at home too. (two different machines.
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I've seen others have this same problem, but I didn't see any solution.I haven't done your reboot or re-set options yet. (doesn't seem like I need to - as I'm trying other things to try and track down the problem).
So far here's what I've tried.
I went to an older directory and bridge worked fine as it should on all these images.
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The draw layout table/cell are grayed out since I began dw
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your help please.heynock wrote:
> The draw layout table/cell are grayed out since I began
dw v.9 cs3.
Please don't post the same question in different forums. I
have answered
this in the main Dreamweaver forum.
David Powers, Adobe Community Expert
Author, "The Essential Guide to Dreamweaver CS3" (friends of
ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/ -
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Hello.
Hopefully this support article will shed some light on the issue:
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DW-CS3 / Split/Design View grayed out
In Dreamweaver CS3 (9.0.3453), when starting a new site, only
the CODE preview button is available - Split/Design views are
grayed out.
Also, everything in the submenu under View > Visual Aids
is also gray
Also, Refresh Design View is gray.
I'm a visual kinda guy, and haven't been able to find a fix
via Google.
NOTE: Everything was ok when first loading, then blew out.
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nothing)
Many thanx for any help.
- LouisCatI think it is probably the type of document you are creating,
for example if
you go to open a javascript or xml or css document, it goes
to code and
grays out the disign and split views. So you might be opening
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of document.
Gary
"LouisCat" <[email protected]> wrote in
message
news:gbcucp$t6k$[email protected]..
> In Dreamweaver CS3 (9.0.3453), when starting a new site,
only the CODE
> preview
> button is available - Split/Design views are grayed out.
>
> Also, everything in the submenu under View > Visual
Aids is also gray
> Also, Refresh Design View is gray.
>
> I'm a visual kinda guy, and haven't been able to find a
fix via Google.
>
> NOTE: Everything was ok when first loading, then blew
out. Haven't been
> able
> to fix, and reinstalling doesn't work (I use Revo
Uninstaller to totally
> remove, so as to get a clean install - nothing)
>
> Many thanx for any help.
>
> - LouisCat
> -
Type on a Path grayed out in CS3
I am new to Illustrator, following Help to run type around a circle. It tells me to select the type object and then select "Type on a Path," however, that option is mysteriously grayed out. What might I be doing wrong. Please help!
thanks!Back up a few topics to the one titled "Entering Text." Read the subtopic, "Enter Text Along A Path."
In the Help area to which you are referring, where the instructions say to "select the type object," it means for you to select not just an *ordinary* type object, but a path that already has text attached to it (what I call a pathType object, but which Illustrator calls a "Type on Path object"). In other words, it assumes you have already typed text along a path and is telling you to select that kind of text object.
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Start this way:
1. Ellipse Tool: Draw an Ellipse.
2. Type on a Path Tool: Click the edge of the ellipse and type characters.
3. Type menu: Type On A Path...
Don't worry. It's not you.
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AI's Javascript refers to them as "areaText", "pointText", and "pathText". But no one would know that, unless messing with Javascript.
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Confused yet? No?
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You'll also find three cutting tools, none of which work right, and a Page Tool that does not manipulate pages. Illustrator doesn't have any pages; it has an Artboard. The Page Tool doesn't move the Artboard, either; it moves the printing tiles.
Before quitting for the evening, be sure to kneel beside your computer, press your palms together and, solemnly rotating to face the twelve signs of the zodiac, recite these twelve words twelve times out-loud in a slow rythmic monotone: "Strokes and Fills are not Attributes but Appearances but Appearances have Attributes."
Welcome to Illustrator. ;-)
JET -
Hello:
I attempted to follow instructions given by a previous answer that addresses the same problem I have, but without success: Deactivation, cant reach computer it was activated on and Adobe "support" goes in circles and ends up in forum where Adobe cannot deactivate for me
Following Contact Customer Care did not lead me to chat option that I could spot. I'm sorry if I missed a link that is obvious to everyone but me. Maybe I just need that link pointed out to me more vigorously.
By the way, this link, What are my contact options? has a chat option, but it is grayed out (at least for me) so that's a dead end.
So, please explain to me (like I'm a bewildered child) how to get to chat support. I am unable to fill in logical gaps by myself. :-/
Thank you SO much. :-)
That's it for my question. The rest is just a boring account of how I struggled to get here. Which I include just in case an Adobe Staff Member would find my customer-experience worth noting.
I reached Shivangi Moitra (Adobe) [email protected] by sending feedback about the dead-end support loop that I encountered by following the steps here, at www.adobe.com/getsupport. Incidentally, I gave her a detailed description of my deactivation problem too. Shivangi responded by directing me to use the same link that goes in circles! To wit: "The first step for contacting us will be to start online [at www.adobe.com/getsupport]." Of course you notice that this is yet another dead-end circle in the customer support system.
If my email to Shivangi is a useful reference then here you go!
I am unable to get online or phone support from Adobe. I need to deactivate CS4 from a dead computer. Adobe online help is defective because it puts the user into an endless loop making it impossible for me to find a solution, and impossible to get support. Please remedy the defect and please call or email me to manually update Adobe's activation database. (Phone and email address redacted.)
I own a copy of CS4 that is marooned on dead computer. Consequently, I can not deactivate that copy. I know that a single license for Adobe CS4 only lets me install the application on two computers, of which I can only use the application on one computer at a time.
I need Adobe to manually deactivate my earliest CS4 installation from its servers so that I can activate CS4 again when my new computer dies so that my work flow is not interrupted by the unavoidable (meaning eventual) breakdown of my next computer.
1.) http://www.adobe.com/
2.) login to Adobe
3.) Don't search keyword "support" - worthless, instead go to . . .
4) adobe.com/getsupport which resolves to
5.) http://helpx.adobe.com/contact.html
6.) Pick 'Adobe Creative Suite'
7.) http://helpx.adobe.com/contact.html?step=STEA
8.) Pick 'Downloading-installing-setting-up'
9.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up
10.) Pick 'Licensing-activation'
11.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up_licensing- activation
12.) Pick 'Error: Sign in failed, activation limit, or maximum activation exceeded'
13.) http://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-starting. html
14.) Scroll to Error: 'Problems signing out or deactivating?'
15.) Click on link: Can't access your previous computer?
16.) OPENS THIS MESSAGE: Don't have access to the previous computer on which you installed the application? ***CONTACT US***. Be sure to have any purchase-related information ready.
17.) Click on the 'Contact us' link . . . infuriatingly returns you to the start of the loop
18.) http://helpx.adobe.com/contact.html SAME AS STEP 5
I have explored all the other branching available at helpsx.adobe.com . No other branching resolves the problem or gets me support. I explored branching specific to CS4, and branching not specific to CS4, and branching of any kind in search of a solution or support. There is no solution or support available online from Adobe for this problem.
I also called 1.800.642.3623 per https://forums.adobe.com/thread/1030438 which was of no use.
This page was of no use. http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
This 'Let us know how we're doing' form is my last hope.I have same issue: CS 5 on a dead computer. I was able to chat just now with Adobe. I still need to try this to see if I can do as she says.
Chat
Your case number: #######
Here's what we know about your issue so far. It relates to:
Other product or service change
Downloading, installing, setting up change
Licensing and activation change
Thank you for contacting Adobe.
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Rachana.
Rachana: Hello! Welcome to Adobe Customer Service.
Rachana: Hi Linda.
Linda : Hello Rachana
Rachana: How may I assist you today?
Linda In 2012 I purchased Adobe Creative Suite 5 to use in my retirement. I installed it only on my home computer as I had different software at work. Now my home computer has died. I cannot get it to start up. I have a new computer and want to install it on that computer. Can you please deactivate the dead software on my old computer so that I can install AND ACTIVATE it on the new one?
Rachana: I will check and help you with this.
Rachana: May I have the serial number for the product?
Linda : mastercollection # provided acrobat # provided
Rachana: Thank you.
Linda : there are also individual serial numbers for 4 other unidentified products on the back of the package discs came in. do you need those also?
Rachana: I have made the necessity changes to the software, you can go ahead and activate without any issues.
Linda: thank you Rachana -
My issue started as ACR grayed out in Bridge using PS CC. No option in preferences to open in Camera Raw. After browsing this forum I downloaded the most recent ACR and installed. Now Bridge stalls on the "building crieria" screen. There is a message to purge the cache but that screen stalls as well. I have force quite multiple times and re-started. Any suggestions?
As far as i know, photoshop cs2 and adobe bridge 1 (cs2) could not open jpegs or tiffs into camera raw, only camera raw files.
I believe photoshop cs3 was the first version to allow jpegs to be opened in camera raw.
Are you sure you had photoshop cs2 before?
If on the other hand, you can't open camera raw files that you used to be able to open, then you probably just need to update the camera raw plugin to version 3.7
windows
Adobe - Photoshop : For Windows : Camera Raw 3.7 update
mac
Adobe - Photoshop : For Macintosh : Camera Raw 3.7 update
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