CSA 5.0 Clients Losing Groups after upgrade to .186

After upgrading to the 5.0.0.186 release, I have several servers that will not remain in thir groups, even after being added to them several times. It seems to happen after they are rebooted. A Critical Error is generated, saying no policies are being enforced on these host, and when you check the groups, they have no group memberships at all.

I am running 5.0.0.189 and am having the same problem. I have several hosts on my network that re-register every time the machine is rebooted. The only correlation I am able to determine, is that the hosts having the problems have had CSA agent removed then reinstalled. Is there a possibility there is a registry key that is not being updated or completely removed, prompting the machine to register? I have also tried new agent kits, but the registration does not seem to stick. This makes it difficult to modify group memberships if at time of reboot the host re-registers and assosicates itself to the groups of the original agent kit.

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Have you ever seen this issue ?
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Kind regards,
Cedric

Hi Livio,
Sorry but we haven't find any solution at this time... But I found the following bug which is open for the CPI plateform from 1.3 :
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Cedric

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We have recently upgraded from DPM 2010 to 2012. Since the upgrade we have been unable to create new protection groups or add new datasources to an existing group. Existing backups are running without errors.
We have tried checking the DPM sql user account permissions as described in
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Hi,
The error 0x8004230C VSS_E_VOLUME_NOT_SUPPORTED: Shadow copying the specified volume is not supported, can only come when trying to enable shadow copies on new volumes created when trying to add new datasources to protection. Generally speaking
Only NTFS volumes greater that 1GB with a minimum of 300MB free space can be shadow copied, so something is going wrong with the volume creation / format process. Please investigate that, see if two new volumes get created when protecting a new data
source, and the sizes are greated that 1GB and also verify it's formatted NTFS.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

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Hussein,
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CSA 5.0 Clients Losing Groups after upgrade to .186

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