CUC upgrade from 8.5.1.11900-21 to 8.6.2.22900-9 Fails at post-install

I have tried to upgrade a CUC 8.5 cluster to 8.6.2. The refresh cop file was installed as per instructions including reboots. When trying to upgrade the 1st server (primary/pub) everything goes well until installing the last unity connection component and i get "Error detected in post-install phase." The system then restores to 8.5 and all is well (which is the good news).
Looking through some of the logs i found the cuc-import failed to replace the db.
Anyone else seen this? I will open a tac case but thought i would check here first....

I neglected, this is a VMWare on UCS ... memory/HDD/CPU is all in spec.

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CUCM, IMP and CUC upgrade from version 9.1.1 (on VMWare) to version 10.5 (on VMWare)

Hello,
I have to perform a Refresh Upgrade to 10.5 for a client who has the following UC apps on a virtual environment:
CUCM version 9.1.1
IM and Presence version 9.1.1
CUC (Unity Connection) version 9.1.1
A. I see on the CUC Upgrade document below:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrugx.pdf
P.39 --> Change Guest Operating System after CUC Upgrade to Red Hat Enterprise Linux 6 (64-bit). But nothing about the Network Adapter.
B. I see on the CUCM 10.0 Upgrade Guide:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100.pdf
Page. 44:
Step 3: Change the configuration of the VM as needed (Guest OS, ...) Step 4: Modify the Network Adapter to use VMXNET 3 Adapter type as steps before the CUCM upgrade.
My questions would be:
1. Do I need to change the Network Adapter for CUC as well? If yes, should this be done before upgrade or after?
2. What would be the implication of not changing the Network Adapter from "Flexible" to VMXNET3?

Hi csrlime,
Not sure about future issues by remaining on the flexible adapter but best practice suggests going with what the OVA requires. I performed a refresh upgrade from 8.5 to 10.5 in a virtualized environment. For CUCM and CUC I changed the Network Adapter before beginning the upgrade. The steps I took to make the network adapter change were:
1. Download a copy of the vmx file from the server(s) you are upgrading to your local machine.
2. Create a back up of that file incase you need to restore it in the future. From cmd prompt in the same folder as the download .vmx. copy "<virtual_machine_name>.vmx"
then run the following from you cmd prompt
copy "virtual_machine_namet.vmx" temp_file.vmx
findstr /V /R "^ethernet0.virutalDev.*" temp_file.vmx > "virtual_machine_name.vmx"
echo ethernet0.virtualDev = "vmxnet3" >> "virtual_machine_name.vmx"
Upload the edited vmx file to your the datastore which will replace the current. Then remove the vm from inventory and then add it back. Check your setting and the network adapter should be changed to vmxnet3 now.
Steps are from the Read Me file as an option to change it. I don't why you can't make this change during a maint window.

Upgrade from Captivate 4 to eLearning Suite 6.1 was easy last year. After re-installing, Captivate 5 is minimum requiry?! Now, I can't license anymore. What should I do?

Upgrade from Captivate 4 to eLearning Suite 6.1 was easy last year. Needed Cap4 for licensing eLearning Suite 6.1.
After re-installing Cap4 on a new PC, Captivate 5 (and other products like XSuite or CS6) are minimum requiry?! Now, I can't license anymore. What should I do?
Here's the message i get (in German):
"Seriennummer Upgrade
Die angegebene Seriennummer ist zwar gültig, auf diesem Computer wurde aber kein als Berechtigungsnachweis geeignetes Produkt gefunden"
"you're serial number is correct, but you don't own a product that is an eligibility verification".
Why is that? Is Cap 4 not eligible anymore?

First, thank you kglad. Contacting the support seemed to me like the ultimate last chance and since there are so many FAQs and informative forums and blogs I thought I could find an answer there, but, you were right. Contacting the support in that case was the only way to solve the problem.
Second, for everyone dealing wth a similar problem. Cap 4 is still eligible. It is just hided in the mask you have to insert your serial number. The support staff will fix your problem within a few seconds.

I purchased an upgrade activation code for Lightroom 5. I want to use it to upgrade from LR 4 to LR 5 on a new computer. I have LR 4 installed but can find the upgrade download anywhere. Suggestions?

I purchased an upgrade activation code for Lightroom 5. I want to upgrade from LR4 (installed) to LR 5 on a new computer, but I can't find the LR 5 download anywhere. Any suggestions?

Mac: Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
Win: Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1

License questions regarding CUCM/CUC upgrade from 9.1.2 to 10.5.2

Hi All,
I am set to upgrade CUCM/CUC cluster and have read the upgrade guides multiple times, just need some input from folks who've actuall done and survived the ordeal.
I have already installed a stand-alone PLM 10.5 and just need an idea what to expect with license migration once the CUCM/CUC has hurdled through the upgrade.
After CUCM/CUC has upgraded to 10.5, can I run the migrate license utility via e-fulfillment and UC instance license will automatically/electronically update its license. And if so, how long does this process take.
Or do I need to send a request to cisco licensing support via the generated request form from migrate licenses tool. Also how long does this process take.
Thanks in advance

Hi,
are u using standalone or co-resident ELM.Just refer the link
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/10_5_1/releasenotes/CUCM_BK_P64D2D8C_00_plm-rn-1051/CUCM_BK_P64D2D8C_00_plm-rn-1051_chapter_00.html
For a standalone Enterprise License Manager deployment, use the Prime License Manager ISO:
To upgrade to Cisco Prime License Manager Release 10.5(1), use the following ISO file: CiscoPrimeLM_64bitLnx_10.5.1.XXXXX-XX.sgn.iso.
Where: X represents the specific branch and build number.
For a co-resident Enterprise License Manager deployment, Enterprise License Manager is upgraded to Cisco Prime License Manager along with your Unified Communications product upgrade.
You can upgrade a standalone Enterprise License Manager Release 9.1(2) deployment to a standalone Cisco Prime License Manager Release 10.x deployment.
For co-resident deployments, you can upgrade Enterprise License Manager Release 9.1 to Cisco Prime License Manager Release 10.x with Release 10.x of a Unified Communications application (Cisco Unity Connection or Cisco Unified Communications Manager) upgrade.
regds,
aman

Can I upgrade from DreamSpark to an open License Version of WS 2012 R2 Standard without a fresh install?

Hi. I have a working copy of a WS2012R2 which came from a DreamSpark channel. My Needs have changed and I have purchased on Open License of the Windows Server 2012 R2 Standard. Is there a way to use the product Key to "change" the channel of
the already installed software without doing a fresh install? Do I have to (or Should I) scrap the DreamSpark version and reinstall everything? The functionality that is missing for me in DreamSpark is Remote Desktop Services for which I have Open Licenses
which obviously are non functional under DreamSpark software. Called MS Open Licensing toll free and they require a $300 incident fee to answer this question. I neither have an issue un-installing the software nor installing a fresh version. I just have a
Licensing question. Thanks Sam

Sounds like you called a support line, not a licensing line. I've never heard of Microsoft asking a fee to answer a question about licensing.
Never played with Dreamspark media, but this is how it is done for other media that can activated with a different key.
From an elevated command prompt:
slmgr /ckms
slmgr /upk
slmgr /ipk <PRODUCT KEY>
slmgr /ato
.:|:.:|:. tim

Just upgraded from a PC to a iMAC, will the PC code work with the Mac to install PSE12 ?

I will be picking up my new iMAC tomorrow and would like to know if the serial number from my PC version of PSE 12 will work with the iMac ?? I am the original owner of PSE 12
and I'd hate waste more money on something that I don't have to do... and i really can't afford to buy the new version of PSE...
Please let me know ASAP.....
thanks,
WT(ted) Sommer
[email protected]

It depends on the type of your purchase. If you bought the boxed version then it must have come with medias for PCs as well as MACs. If this is so then YES your serial number will work with either systems.
If, however, you bought a download version from Adobe website, or your boxed version did not come with both medias then the answer is NO. the serial in this case won't work with MAC version.
Hope this clarifies the current situation as known to us here.
Good luck.

Dbua error wile upgrade from 9.5.0.5 to 10.2.0.4

I am upgrading from 9.2.0.5 to 10.2.0.4
i earlier tried to upgrade from 9.2.0.5 to 10.2.0.3, however it failed because of not applying patch-
i then cloned the instance and installed 10g software,companion products,10.2.0.4. patchset. however when u run dbua it gives a weird error->
ora 1507---database not mounted
dbua thinks this is rerun and is trying to connect to the database with orcle home"/u08/fadevdb/10g". If you beleive this is not a rerun, remove below file and rerun DBUA again
/u08/fadevdb/10g/cfgtoollogs/dbua/logs/Welcome_FADEV.tct"
However /u08/fadevdb/10g/cfgtoollogs/dbua/logs/Welcome_FADEV.txt" files does not exist
I checked the alert log
Additional information: 4087
Fri Dec 19 23:00:24 2008
ORA-205 signalled during: ALTER DATABASE MOUNT...
Fri Dec 19 23:43:40 2008
Beginning log switch checkpoint up to RBA http://0x2e.2.10, SCN: 0x0000.88b18ab0
Thread 1 advanced to log sequence 46
Current log# 1 seq# 46 mem# 0: /u04/fadevdata/log01a.dbf
Current log# 1 seq# 46 mem# 1: /u06/fadevdata/log1b.dbf
Sat Dec 20 00:04:22 2008
Completed checkpoint up to RBA http://0x2e.2.10, SCN: 0x0000.88b18ab0
^C$ tail -100 alert_FADEV.log
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Shared memory segment for instance monitoring created
Picked latch-free SCN scheme 3
Using LOG_ARCHIVE_DEST_1 parameter default value as /u08/fadevdb/10g/dbs/arch
Autotune of undo retention is turned on.
LICENSE_MAX_USERS = 0
SYS auditing is disabled
ksdpec: called for event 13740 prior to event group initialization
Starting up ORACLE RDBMS Version: 10.2.0.4.0.
System parameters with non-default values:
tracefiles_public = TRUE
processes = 200
sessions = 400
timed_statistics = TRUE
shared_pool_size = 301989888
large_pool_size = 8388608
java_pool_size = 54525952
streams_pool_size = 50331648
shared_pool_reserved_size= 30000000
sharedpool_reserved_min_alloc= 4100
nls_language = american
nls_territory = america
nls_sort = binary
nls_date_format = DD-MON-RR
nls_numeric_characters = .,
nls_comp = binary
nls_length_semantics = BYTE
control_files = /u04/fadevdata/cntrl01.dbf, /u06/fadevdata/cntrl02.dbf, /u03/fadevdata/cntrl03.dbf
db_block_checksum = TRUE
db_block_size = 8192
db_cache_size = 163577856
compatible = 9.2.0
log_buffer = 14282752
log_checkpoint_interval = 100000
log_checkpoint_timeout = 1200
db_files = 512
db_file_multiblock_read_count= 8
log_checkpoints_to_alert = TRUE
dml_locks = 10000
undo_management = AUTO
undo_tablespace = APPS_UNDOTS1
undo_retention = 1800
db_block_checking = FALSE
O7_DICTIONARY_ACCESSIBILITY= FALSE
session_cached_cursors = 200
utl_file_dir = /usr/tmp, /usr/tmp, /u02/fadevdb/9.2.0/appsutil/outbound/FADEV_fadevdb, /usr/tmp
job_queue_processes = 2
systemtrig_enabled = TRUE
cursor_sharing = EXACT
parallel_min_servers = 0
parallel_max_servers = 8
background_dump_dest = /u02/fadevdb/9.2.0/admin/FADEV_fadevdb/bdump
user_dump_dest = /u02/fadevdb/9.2.0/admin/FADEV_fadevdb/udump
max_dump_file_size = 20480
core_dump_dest = /u02/fadevdb/9.2.0/admin/FADEV_fadevdb/cdump
session_max_open_files = 20
optimizer_features_enable= 9.2.0
db_name = FADEV
open_cursors = 600
ifile = /u02/fadevdb/9.2.0/dbs/FADEV_fadevdb_ifile.ora
sortelimination_cost_ratio= 5
btree_bitmap_plans = FALSE
fastfull_scan_enabled = FALSE
query_rewrite_enabled = true
indexjoin_enabled = FALSE
sqlexecprogression_cost= 2147483647
likewith_bind_as_equality= TRUE
pga_aggregate_target = 1073741824
workarea_size_policy = AUTO
aq_tm_processes = 1
olap_page_pool_size = 4194304
PSP0 started with pid=3, OS id=28588
MMAN started with pid=4, OS id=28590
PMON started with pid=2, OS id=28586
DBW0 started with pid=5, OS id=28592
LGWR started with pid=6, OS id=28594
CKPT started with pid=7, OS id=28596
SMON started with pid=8, OS id=28598
RECO started with pid=9, OS id=28600
CJQ0 started with pid=10, OS id=28602
MMON started with pid=11, OS id=28604
MMNL started with pid=12, OS id=28606
Fri Dec 19 23:00:21 2008
ALTER DATABASE MOUNT
Fri Dec 19 23:00:21 2008
ORA-00202: control file: '/u04/fadevdata/cntrl01.dbf'
ORA-27086: unable to lock file - already in use
SVR4 Error: 11: Resource temporarily unavailable
Additional information: 8
Additional information: 4087
Fri Dec 19 23:00:24 2008
ORA-205 signalled during: ALTER DATABASE MOUNT...
Fri Dec 19 23:43:40 2008
Beginning log switch checkpoint up to RBA http://0x2e.2.10, SCN: 0x0000.88b18ab0
Thread 1 advanced to log sequence 46
Current log# 1 seq# 46 mem# 0: /u04/fadevdata/log01a.dbf
Current log# 1 seq# 46 mem# 1: /u06/fadevdata/log1b.dbf
Sat Dec 20 00:04:22 2008
Completed checkpoint up to RBA http://0x2e.2.10, SCN: 0x0000.88b18ab0
I then found that ctr101.dbf had permissions of "rw-r-r". I gave 777 permission.aborted dbua and again started dbua. However it still gives the same problem.
If you note the alert log...then 10g is trying to start while 9i is already running.i then shutdown and started 9i again and then started dbua...however it again gives the same error.
How do i resolve it?

Hi,
I would quickly identify some of the errors that I'm seeing in the log:
ORA-01034: ORACLE not available
This is probably occuring due to invalid entries in /etc/oratab and /var/opt/oracle/oratab, where ORACLE_HOME and ORACLE_SID are not properly defined. This could also be due to invalid entries within the listener file. Further to this, you may try to read through the following Metalink Note to resolve this issue:
https://metalink.oracle.com/metalink/plsql/f?p=130:14:2840960078839325001::::p14_database_id,p14_docid,p14_show_header,p14_show_help,p14_black_frame,p14_font:NOT,302510.1,1,1,1,helvetica
A similar issue is being discussed here ORA-27086: unable to lock file over NFS -- but it's NOT Netapp!
SVR4 Error: 11: Resource temporarily unavailable
This is probably over-writing some already existing/production control files. Try pointing CONTROL_FILES parameter within init.ora to point to a new location. Once this is done you must now change the location of your datafiles, and finally change the location of your redo log files.
ORA-205 signalled during: ALTER DATABASE MOUNT
This again is falling in succession to the errors being popped up against the control files. Try to start the database without mounting it and check for the control files in v$parameter2.
Lastly, you may also want to check if the database is starting from the spfile instead of the pfile. If it is, alter it to start from the pfile.
I hope this helps.
Regards,
Naveed.

Upgrading from Office 2010 to 365

Upgrading from Office 2010 Pro to 365 Pro Plus - I know you must uninstall 2010 and install 365 or can run them concurrently. Question is - if you uninstall 2010 and install 365, what settings are lost and what settings are retained? Outlook signatures? Word
and Excel settings and preferences?
Also must the OST files be re-downloaded again? I hear there's a 40% compression improvement so this might be ideal, just want to know if the GPO to not re-download the OSTs actually works in this scenario?

Hi,
Uninstall Office 2010 will not remove any user settings, the user settings will migrate upon the first use of each Office 2013 application.
By default, when Outlook 2013 is installed, a new compressed version of the Outlook data file (.ost) is created. This new compressed version of the .ost is up to 40% smaller than the size of the .ost files that were created in earlier versions of Outlook.
So it is recommended to use the new .ost file.
The "Do not create new OST file on upgrade" policy also works for Outlook 2013, however you might need to download the new Outlook Group Policy template (Outlk15.admx). Outlook 2010 template should not work in this scenario.
Regards,
A.B.

Upgrading from 10.2 to Leopard

I'm trying to help my mother upgrade from 10.2.8 to Leopard. Simple question (I think): Does she have to install 10.3, 10.4, and then 10.5? Or can she just do one installation of 10.5?

You can just install 10.5, assuming the machine supports it. It needs to be fast (> 1Ghz) and have at least 2 GB RAM. Otherwise, you'll be spending a lot more time at your mother's.
Don't attempt an "upgrade" of 10.2. Back up the data, then reformat the drive, then install Leopard. Don't run any migration utility. Set everything up fresh. Reinstall updated versions of all software that will run on Leopard. The only thing you want to copy from the old machine are documents.

Upgrading from 4.0 to 4.1

Hello All,
we are on Business Objects 4.0 SP6 Patch 3 and planning to move to Business Objects 4.1 SP2.
Whats the best way to go about this process
1. I read upgrading from 4.0 to 4.1 has many issues. any suggestions?
2. Separate install of 4.1 is recommended and then move the contents through Promotion Management. We have many environments (based on projects <15) and each environment is clustered. After testing do we need to uninstall 4.0 on every environment and install the 4.1 SP2 and migrate the code from a standard source environment.
Thanks for your help in advance,
Thanks,
Laxmi

Refer the below document to have all your answers.
http://scn.sap.com/community/bi-platform/blog/2013/11/05/doing-a-full-install-for-updating-from-bi40-to-bi41-think-again

Upgrade from Snow Leopard (Client) to Snow Leopard Server

Hi,
can I upgrade from Snow Leopard client (10.6.3) to the Server (10.6.3) without having to reformat my disk and delete all the apps etc?
Thanks

Hi Michele,
Upgrading from 10.6 to 10.6 Server is unfortunately not possible without an erase and install of the Server OS.
If you want to preserve your Client OS initially, you could split the primary disk partition and install 10.6 Server on the other partition, then remove the Client OS partition when ready and reclaim the disk space for the Server partition.

Upgrading from Serial ATA to SSD

Seemingly, upgrading laptop components through Apple is very expensive. RAM and hard drives to name a few. For instance, Apple quoted me on an upgrade from 1GB of DDR2 SDRAM to 2GB at $400. I just went and bought/installed 2 new sticks myself for $25.
I had the same idea for upgrading from a Serial ATA drive to a Solid State Drive. I was wondering how compatible is the existing slot inside the Macbook Pro?
When I upgraded my RAM, all I had to do was find the right specifications and voila, just remove the old sticks and insert the new ones. Is the process the same for converting from Serial ATA to SSD?
Thanks, Alex

Serial ATA is the interface used to connect the hard drive to your computer. SSDs use serial ATA connection, so there's no problem.

HT4439 Can i upgrade from OS X 10.6.4 to a later OS version?

Can i upgrade from OS X 10.6.4 to a later OS X version? I cannot install the JAVA version that i require.

First we need to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info When System Profiler comes up check the Model Identifier and post it back here.

Upgrade from Personal Creative Cloud to Company Creative Cloud.

Hi there, my name is Christian.
I´ve recently joined up with someone else's company and we decided to upgrade our Adobe package from private / personal to company / team package.
We´re trying to figure out how to do this. We have found an upgrade button, but it requires a serial number which we can not find because we've only been using Creative Cloud (which to me doesn't look like it uses a serial number).
So the question is, where is this serial number located?
Or is there another way to upgrade?

Thank you for your response. I will try this.
20. okt. 2014 kl. 13:25 skrev Kartikay_Sharma <[email protected]>:
Upgrade from Personal Creative Cloud to Company Creative Cloud.
created by Kartikay_Sharma in Creative Cloud Download & Install - View the full discussion
Hi Christian,
Creative Cloud subscription do not require any serial numbers. To upgrade from personal to a Company package (CCT) , you will have to cancel the personal subscription and purchase CCT subscription ( as an admin and then invite rest of the team members into the same subscription ).
Best option would be to talk to our sales team as they would be able to get you up & running quickly.
Adobe | Sales Inquiries
Cheers,
Kartikay Sharma
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CUC upgrade from 8.5.1.11900-21 to 8.6.2.22900-9 Fails at post-install

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