CUCM 8.6.2 configs

Dears,
It might be very silly nd stupid for asking this question but it has been asked to me.
How i can pull the configs of complete CUCM ------------Is it the backup of CUCM will help??? and in which application we can open the backup files
How i can pull the configs from CUCM for only MGCP Gateway.
Statistic for CUCM and voice gateway ---- I think RTMT tool will help
thanks pls answer

Hi
What he means is you generally use DRS to take cluster backups. These backups are not something you can open or view, you can just backup and restore whole servers or the cluster.
If you want to export config, you can use 'export/import' in BAT (bulk administration) to export the config as CSV formatted files. These can be opened and manipulated.
Aaron

Similar Messages

Meeting Place Configuration Doc

Hi
I am configuring Meeting Place 8.5. Can anyone please provide me Meeting Place 8.5 basic configuration guide. I have the cisco guide with me. I have created sip trunk in cucm and done basic configuration in Meeting Place server as per cisco guide. But when I test calling meeting place number, the call gets disconnected. Something somewhere I have missed. I have successfully imported the users to the meeting place server. Thank u.

Hi,
Are you using EMS or HMS? Can you make sure you have correct configuration on SIP trunk (CUCM side) and make sure on MP you have configured the correct CUCM configuration under SIP config.
Login to your MP as root and see check below:
1. cd /var/mp
2. ls -l
and see if you see cca directory or not? If not then looks like you configured the MP for HMS but you don't have hardware MCU or possibly MCU is not online or not configure properly.
If you see above directory do below:
cd /var/mp/cca
tail -f tvsip* | grep -e '--'
make a test call and you will see sometihng on your screen, capture the whole stuff and post here will look tell you what's going on but if you don't see any calls coming that means call is not even landing to MP then check your CUCM for possibly PT, CSS, RP, RP, Trunk etc.
Please let me know if you need any more info.
If you need immediate assistance kindly open a TAC case.
HTH
Arun

Encrypting MGCP calls

Hi all,
We are planning to encrypt MGCP calls in our CUCM 10.5.
My question is, if we encrypted MGCP calls by using commands like mgcp package-capability srtp-package.
how service provider will decrypt the calls ?? whether we will provide tokens or any certificates to them. how it really works.
Correct me if I am wrong.

In fact, that command only tells the router to advertise support for SRTP to CUCM. You still have to configure CUCM (e.g. mixed mode, CAPF, security profiles, etc) a call to actually use SRTP.
Speaking of SRTP: it's useless unless you encrypt the MGCP signaling itself using IPsec between the router and the CUCM nodes - a complicated config to say the least - because SRTP uses symmetric keys; if you can sniff the SRTP key then decrypting the call is trivial.
Unless you are in a really specific security situation which requires MGCP (e.g. MLPPP) you would be better off doing SIP with TLS encryption between CUCM and the router. SRTP remains the same but SIP TLS is easier to get done.

BE6K - Is there a way to import Existing CUCM Config into the BE6K CUPM?

*Partner Question*
Is there a way to import import Existing CUCM Config into CUPM?
For example a customer has an existing CUCM deployment but wants to move to BE6K, can the existing config be exported a CSV and imported into the BE6K CUPM?

page 18 table 22 of BE6000 9.1 ordering guide says that if you have valid ESW contract then you can order upgrade to PCP via PUT tool.
Access to the Software Image, PAK and License File
The product numbers ordered for Prime Collaboration are: R-xxx and L-xxx. They result in an email being sent to the ordering ship-to email address providing instructions to access the Cisco eDelivery site to download the software image(s) and license Product Authorization Keys (PAKs) you ordered. The software image is downloaded and installed on the host server. The license PAK ID from the ESD site allows you to access the Cisco Licensing Site to associate the server MAC address to a license key or keys that are then installed on the host server(s). These license keys activate the Prime Collaboration software to be used in a production environment. These license keys also convert a trial installation into a production environment.
http://www.cisco.com/en/US/partner/docs/net_mgmt/prime/collaboration/9.0/quick/start/guide/Cisco_Prime_Collaboration_9.html#wp113706

CUCM Node FQDN in phone config file

Hi,
I am running in to an issue: the CUCM node names a phone receives are not the FQDN, but only the host name. This ofcourse is the case because they are configured like that in System -> Servers. Most phones do get from DHCP the correct domain name, so they look up the hostnames without a problem.
However, now I have a phone in another site, which from DHCP gets a different domain name. This phone is now looking for hosts in a subdomain where it cannot find them, and thus cannot register with those CUCM nodes.
I also figured out that if a phone can't resolve those hosts, it tries to register with the node at the TFTP server IP instead. However, when that node is not in the CUCM Group for that phone, it will get rejected.
Is there a way to make CUCM push out FQDN node names in the phone config files?
Kind regards,
Tom

Just change the names in System -> Servers to FQDN ;-)
But....I'd strongly suggest you do one server at a time, and give time between each server name change. If you don't, the phones won't recognise the security certificates from CUCM, will fail to register, and you'll have to delete the TLS file from every phone. (Either manually or use a third party tool)
Also, be *VERY* careful as you type in the new FQDN. If you mis-type it and hit "Save", you risk breaking your cluster. (Been there, done that, got the scars to prove it) If you're running on VMWare, a cluster-wide snapshot could be your friend here (regardless of whether Cisco support them or not)
Oh, and before you start, make sure your DHCP servers are dishing out DNS Server IP addresses BEFORE you make any changes.
GTG

Problems with IP Phones registration to CUCME on SG200-50P

Problems with IP Phones registration to CUCME on SG200-50P
System setup:
- Router Cisco 2811 with IOS 12.4(24)T5 Advanced IP Services, CUCME 7.1, DHCP Server
   with HWIC-4ESW
- Switches:
   - old - SLM224P
   - new - SG200-50P (SLM2048PT), OS v1.3.2.02
- IP Phones 7911 and 7931, OS v8.4.2
One VLAN (for desktops and IP Phones) and one IP subnet, no voice VLAN.
Network diagram:
C2811---HWIC-4ESW---SWITCH---IPPhones
Problem description:
1. In the old setup with SLM224P everything works fine.
   Connected phones almost immediately (1-2 sec. after power up) get ip address, configuration and registers to CUCME.
2. When switch is changed to new SG200-50G:
   - ip phones get their ip address and tftp configuration very slowly - about 10-20 seconds
   - ip phones cant register to CUCME at all. On the router with SCCP debugging turned on there is no sing of registration attempt
   - after reconnecting the old SLM224P situation backs to normal
Things that have been checked or tried without success:
- ports speed and duplex auto, correct detection - although not tested with manual settings
- CDP/LLDP on/off
- smartport mode auto and most static settings, also with disabled smartport
- power cycle / reset
- spanning tree and port security settings
- solutions from that post - https://supportforums.cisco.com/thread/2232161
None of the above methods worked.
The only action that allowed ip phones to register was changing smartport role to static IPPhone + Desktop.
After that when phone was disconnected and then reconnected the problem exists again - no registration (IP Phone status DECEASED in CUCME). Same with power cycle/reset.
Please advice.
Thanks in advance.

1 - You have created the voice vlan?
Nope, flat network, one ip subnet (10 hosts and 10 phones)
2 - Have you set a phone on an untagged access port for the voice vlan to see if it works?
Yep, phones are connected to untagged access ports of the one and only vlan
3 - Have you tried to set the auto voice vlan on the switch so it dynamically assigns the role for ip phone + desktop?
Not sure about auto voice vlan setting, although there was no triggers to AVV - no static voice vlan, no CDP/VSDP advertisements of voice vlan.
We've tested static and auto smartport roles (independently of auto voice vlan feature) with successful auto-detection.
The switch was pretty much in default out-of-the-box config (beside management parameters).
4 - When rebooting the switch, you did ensure to save the start up to running config?
Yes, running to startup
5 - Have you manually set spanning tree PORT FAST for the phone ports?
No, we haven't tested that. But portfast should be set automatically for the desktop and ip phone smartport roles.

Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

Unable to upgarde cucm 8.5 to 8.6 ,
installed referesh upgrade cop file . tried on SFTP and using local DVD same below error displayed . Any one have any solution please share .
Installation Status
File
UCSInstall_UCOS_8.6.2.21900-5.sgn.iso
Start Time
Mon Dec 10 14:31:47 GST 2013
Status
Error encountered: An unknown error occurred while accessing the upgrade file.
12/10/2013 13:44:37 file_list.sh|Starting file_list.sh|<LVL::Info>
12/10/2013 13:44:37 file_list.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:44:37 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|SFTP command complete (0)|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|List file (pre-filtered):|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|(CAPTURE) UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|(CAPTURE) ciscocm.refresh_upgrade_v1.1.cop.sgn|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|/opt/cisco/install/bin/filter file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:38 filter|Parse argument file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:38 filter|No patch type specified. Optional.|<LVL::Debug>
12/10/2013 13:44:38 filter|No upgrade mode specifed. Optional.|<LVL::Debug>
12/10/2013 13:44:43 filter|Processing filter candidate names|<LVL::Debug>
12/10/2013 13:44:43 filter|Process "UCSInstall_UCOS_8.6.2.21900-5.sgn.iso"|<LVL::Debug>
12/10/2013 13:44:43 filter|    Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|    Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|    Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|INorOUT=IN UCSInstall_UCOS_8.6.2.21900-5.sgn.iso: Filter passed.|<LVL::Debug>
12/10/2013 13:44:43 filter|Process "ciscocm.refresh_upgrade_v1.1.cop.sgn"|<LVL::Debug>
12/10/2013 13:44:43 filter|    Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|    Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|    Match against patch pattern Signed Standard upgrade patch file (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|    Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against es pattern (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against es pattern (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against es pattern (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against es pattern (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against su pattern (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against su pattern (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against su pattern (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against su pattern (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (cmterm-.*\.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (cmterm-.*\.cop\.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter|    Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:45 filter|    Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:45 filter|    Match against cop pattern (ciscocm..*.cop)|<LVL::Debug>
12/10/2013 13:44:45 filter|    Match against cop pattern (ciscocm..*.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:45 filter|INorOUT=IN ciscocm.refresh_upgrade_v1.1.cop.sgn: Filter passed.|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|List file (post-filtered):|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <?xml version="1.0" encoding="UTF-8"?>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="patch" secure-file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" version="8.6.2.21900-5" file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" reboot="no" signed="yes"/>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="cop" secure-file="ciscocm.refresh_upgrade_v1.1.cop.sgn" version="0.0.0.0-0" file="ciscocm.refresh_upgrade_v1.1.cop" reboot="no" signed="yes"/>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|success|<LVL::Info>
12/10/2013 13:44:45 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_type=patch|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_signed=yes|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Get //UCSInstall_UCOS_8.6.2.21900-5.sgn.iso size via sftp|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Size of file obtained from sftp is 4793341952|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Total space needed is 9586683904|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Check free space|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE)   Free space : 25916985344|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Space needed : 19827077120|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Remote SFTP request complete (0)|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|success|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|Unmount DVD|<LVL::Info>
12/10/2013 13:44:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_type=patch|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_signed=yes|<LVL::Debug>
12/10/2013 13:45:08 upgrade_get_file.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:45:08 upgrade_get_file.sh|source_dir=/, dest_file=/common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:45:08 upgrade_get_file.sh|Starting SFTP|<LVL::Debug>
12/10/2013 14:29:34 upgrade_get_file.sh|Mount /common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso on /mnt/source|<LVL::Info>
12/10/2013 14:29:34 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>
12/10/2013 14:29:34 upgrade_get_file.sh|Create md5 "/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso.md5"|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|MD5(/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso)= e8:da:df:9a:3a:61:ee:27:4d:c5:4f:7b:77:78:bc:f1|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Create md5 complete|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|Authenticate file "/common/download/8.6.2.21900-5/checksum_file.sgn"|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|authenticating ISO name, filename=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, isoname=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
12/10/2013 14:30:49 upgrade_get_file.sh|Checking for preflight script|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Executing preflight script: /mnt/source/Cisco/install/bin/preflight isolocation=/mnt/source|<LVL::Info>
12/10/2013 14:30:49 preflight|Starting preflight|<LVL::Info>
12/10/2013 14:30:49 preflight|Validate preflight data|<LVL::Info>
12/10/2013 14:30:49 preflight|Preflight data validation complete|<LVL::Info>
12/10/2013 14:30:49 preflight|Determine upgrade type|<LVL::Info>
12/10/2013 14:30:50 preflight|Active RH version = 4AS|<LVL::Debug>
12/10/2013 14:30:50 preflight|New os version(xml) = 5Server|<LVL::Debug>
12/10/2013 14:30:50 preflight|HW model = VMware|<LVL::Debug>
12/10/2013 14:30:50 preflight|Upgrade type = RU|<LVL::Debug>
12/10/2013 14:30:50 preflight|Obtain product type|<LVL::Info>
12/10/2013 14:30:53 preflight|Obtained product type CallManager|<LVL::Info>
12/10/2013 14:30:53 preflight|Processing preflight install mode|<LVL::Info>
12/10/2013 14:30:53 preflight|Set preflight cancel utility|<LVL::Info>
12/10/2013 14:30:53 preflight|Execute install preflight commands for CallManager:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>
12/10/2013 14:30:53 preflight|Found 10 preflight commands to execute|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (1/10): mkdir -p /common/preflight/CM/RU|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (2/10): cp -f /usr/local/platform/conf/dynamicConfig.xml /common/preflight/CM/RU/dynamicConfig.xml|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/platform/conf/dynamicConfig.xml': No such file or directory|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
12/10/2013 14:30:53 preflight|Execute preflight command (3/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp /common/preflight/CM/RU/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp': No such file or directory|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
12/10/2013 14:30:53 preflight|Execute preflight command (4/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp /common/preflight/CM/RU/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (5/10): cp -f /mnt/source/Cisco/install/dynamicConfig_RU.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (6/10): mkdir -p /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (7/10): cp -f /mnt/source/Cisco/install/dynamic_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (8/10): cp -f /mnt/source/Cisco/install/install-confirm-content_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (9/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/dynamic_RU.jsp dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 starting tempDynamic.preflight...|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 Source dir/file = /mnt/source/Cisco/install/dynamic_RU.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 Destination file name = dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 ... tempDynamic.preflight completed|<LVL::Debug>
12/10/2013 14:30:54 preflight|Execute preflight command (10/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/install-confirm-content_RU.jsp install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 starting tempDynamic.preflight...|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Source dir/file = /mnt/source/Cisco/install/install-confirm-content_RU.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Destination file name = install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 ... tempDynamic.preflight completed|<LVL::Debug>
12/10/2013 14:30:54 preflight|Exiting with result 0|<LVL::Info>
12/10/2013 14:30:54 upgrade_get_file.sh|preflight rc=0|<LVL::Debug>
12/10/2013 14:30:54 upgrade_get_file.sh|Preflight completed successfully|<LVL::Info>
12/10/2013 14:30:56 upgrade_get_file.sh|success|<LVL::Info>
12/10/2013 14:30:56 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes done
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling inactive side processes
12/30/2014 14:31:50 sd_cancelInstall.sh|Canceling inactive side processes done
12/10/2013 14:31:55 upgrade_install.sh|Starting Upgrade -- upgrade_install.sh|<LVL::Info>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|/usr/local/platform/bin/startcsa status|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|(CAPTURE) Cisco Security Agent is running with pid 23124|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|/etc/init.d/ciscosec stop|<LVL::Debug>
12/10/2013 14:32:14 upgrade_install.sh|(CAPTURE) Stopping ciscosec: [ OK ]|<LVL::Debug>
12/10/2013 14:32:14 upgrade_install.sh|Upgrade the system|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh complete|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Start upgrade manager|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|/common/download/8.6.2.21900-5/upgrade_manager.sh type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Cleanup data from a prior upgrade attempt|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any /grub/boot/grub/grub.conf.recovery|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Invalidate upgrade partition|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Clean up rpm any stale __db. files in rpmdb on the to side|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any master RPM from /partB|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any /partB/etc/opt/cisco/install.conf|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Invalidate any product configuration file|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument type=upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument file_name=|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|upgrade_type="upgrade"|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|L2 upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Calling "source /mnt/source/Cisco/install/bin/install_func"|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions complete|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Check for Refresh Upgrade|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Check if /mnt/source/upgradeConfig.xml exists|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Checking RedHat release version (4AS, 5Server)|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initiate Refresh Upgrade|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Copy /mnt/source/Cisco/install/bin/refresh_upgrade to /common/download/8.6.2.21900-5/refresh_upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Check that /common/download/8.6.2.21900-5/refresh_upgrade exists and is executable|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Calling exec /common/download/8.6.2.21900-5/refresh_upgrade type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument type=upgrade|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument file_name=|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|No 'to' version specified. Extracting it from base path.|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|NEW_VERSION updated to 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Refresh Upgrade Starting|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|IOWAIT monitor starting|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|Checksum the upgrade source on /mnt/source|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|Calling sha1sum -c /common/download/8.6.2.21900-5/checksum_file|<LVL::Debug>
12/10/2013 14:34:14 refresh_upgrade|Checksum complete|<LVL::Info>
12/10/2013 14:34:14 refresh_upgrade|Initialize staging area|<LVL::Info>
12/10/2013 14:34:14 refresh_upgrade|Initialize globals for hard drive|<LVL::Debug>
12/10/2013 14:34:14 refresh_upgrade|Calling rm -rf /common/refresh_upgrade /common/component|<LVL::Debug>
12/10/2013 14:34:23 refresh_upgrade|Copy /mnt/source to /common/refresh_upgrade|<LVL::Info>
12/10/2013 14:34:23 refresh_upgrade|Execute find /mnt/source and cpio to /common/refresh_upgrade. This may take several minutes.|<LVL::Debug>
12/10/2013 14:37:31 refresh_upgrade|Copy source files to staging area complete|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Initialize staging area complete|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Prepare Refresh Upgrade support directory|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Make /common/mnt/product_img mount point|<LVL::Info>
12/10/2013 14:37:32 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Setup support directories|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling mkdir -p /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Create /common/cisco link to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/download/8.6.2.21900-5/Cisco /common/cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Copy files from /common/refresh_upgrade/images/product.img to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling mount /common/refresh_upgrade/images/product.img /common/mnt/product_img -o loop|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/iproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/iproduct.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihardware.sh /common/download/8.6.2.21900-5/Cisco/bin/ihardware.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihistory.sh /common/download/8.6.2.21900-5/Cisco/bin/ihistory.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/xproduct.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xcomponent.sh /common/download/8.6.2.21900-5/Cisco/bin/xcomponent.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xplatformconfig.sh /common/download/8.6.2.21900-5/Cisco/bin/xplatformconfig.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/install_emailer /common/download/8.6.2.21900-5/Cisco/bin/install_emailer|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/component_install /common/download/8.6.2.21900-5/Cisco/bin/component_install|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Setup install information in /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/refresh_upgrade/Cisco/install /common/download/8.6.2.21900-5/Cisco/install|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Setting up cisco specific enviroment|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|PATH=/common/download/8.6.2.21900-5/Cisco/bin:/usr/local/sbin:/sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin:/sbin:/home/sftpuser:/root/.security|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|LD_LIBRARY_PATH=/common/download/8.6.2.21900-5/Cisco/lib:/opt/cisco/install/lib:|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|PYTHONPATH=/common/download/8.6.2.21900-5/Cisco/python:/usr/local/cm/lib:/usr/local/cm/lib:/usr/local/cm/lib:|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_CONF_PATH=/common/download/8.6.2.21900-5/Cisco/install/conf|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_BIN_PATH=/common/download/8.6.2.21900-5/Cisco/bin /opt/cisco/install/bin /usr/local/bin/base_scripts|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_PLATFORMCONF_PATH=/common/cisco /usr/local/platform/conf|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_LIB_PATH=/usr/local/bin/base_scripts|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Set logging globals for upgrade|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|Before: ILOG_CONTEXT="Upgrade", ILOG_FILE="/var/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/var/log/install/upgrade-results.xml"|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|After: ILOG_CONTEXT="Upgrade", ILOG_FILE="/common/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/common/log/install/upgrade-results.xml"|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Initialize APIs|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|Initializing the product API|<LVL::Info>
12/10/2013 14:37:37 refresh_upgrade|Initializing the hardware API|<LVL::Info>
12/10/2013 14:37:38 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>
12/10/2013 14:37:46 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
12/10/2013 14:37:46 refresh_upgrade|Initializing the history log API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initializing the xplatformconfig API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initializing the xproduct API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Calling "source /common/download/8.6.2.21900-5/Cisco/install/setup/utils.sh"|<LVL::Debug>
12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions complete|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Getting deployment ID from active side|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Copy /usr/local/platform/conf/platformConfig.xml to /common/cisco/platformConfig.xml|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Calling "cp /usr/local/platform/conf/platformConfig.xml /common/cisco/platformConfig.xml"|<LVL::Debug>
12/10/2013 14:37:48 refresh_upgrade|Check if the upgrade is allowed|<LVL::Info>
12/10/2013 14:37:48 refresh_upgrade|Validate hardware for the upgrade|<LVL::Info>
12/10/2013 14:37:48 refresh_upgrade|Hardware is supported for the upgrade|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate hardware for "callmanager" deployment|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Hardware is supported for "callmanager" deployment|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate from version 8.5.1.10000-26|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Upgrade from 8.5.1.10000-26 allowed|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate free space for the upgrade|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|(CAPTURE) Free space: 26040668160, Needed space: 15014745300|<LVL::Debug>
12/10/2013 14:37:50 refresh_upgrade|Free space validation complete|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Run component export scripts|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xproduct.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xcomponent.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xplatformconfig.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument export|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument mode=refresh-upgrade|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument install_root=/common/refresh_upgrade/Cisco|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument data_root=/common|<LVL::Debug>
12/10/2013 14:37:50 component_install|Run component export scripts, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize product data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize "to" side product version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initialize "to" side product version complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize "from" side product version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initialize "from" side product version complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize product data complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize ucos "to" side version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucos "to" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucos "from" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Component ucos available on active side|<LVL::Debug>
12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucos "from" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Build the command list for ucos|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:51 component_install|Build ucos export phase commands|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucos export element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Building the command list for ucos is complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTStart|<LVL::Notice>
12/10/2013 14:37:51 component_install|Execute commands in the command list for ucos component|<LVL::Info>
12/10/2013 14:37:51 component_install|No commands to execute for ucos component|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component is complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:51 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Component ucplatform available on active side|<LVL::Debug>
12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Build the command list for ucplatform|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:51 component_install|Build ucplatform export phase commands|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucplatform export element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Add "security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Building the command list for ucplatform is complete|<LVL::Info>
12/10/2013 14:37:52 component_install|Command execution for ucplatform component RTMTStart|<LVL::Notice>
12/10/2013 14:37:52 component_install|Execute commands in the command list for ucplatform component|<LVL::Info>
12/10/2013 14:37:52 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:52 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare|<LVL::Debug>
12/10/2013 14:37:52 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Parse arguments|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Validate arguments|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Initialize global variables|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Handle Security Information|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export security information|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export /etc/shadow file|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export login warning message|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export SFTP data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export DRF data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export CCM Service Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export IPSec Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|get_fips_status returning partB fips_cnf as 0|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export Racoon Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export Tomcat Data|<LVL::Debug>
12/10/2013 14:37:53 security_prepare|security information prepare successful|<LVL::Info>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:53 password_migrate|Handle password information|<LVL::Debug>
12/10/2013 14:37:53 password_migrate|Export password information|<LVL::Info>
12/10/2013 14:37:53 password_migrate|Calling mkdir -p /common/component/ucplatform/etc/pam.d|<LVL::Info>
12/10/2013 14:37:53 password_migrate|password information migrate successful|<LVL::Info>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate|<LVL::Debug>
12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:55 platform_certs_migrate|Source major version: 8|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|Export platform certificates|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|exporting certmon config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform/config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|copy /usr/local/platform/conf/certMonitorConfig.xml /common/component/ucplatform/conf/|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|Export bulk sftp config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|sftp config not available|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|platform certificates migrate successful|<LVL::Info>
12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export|<LVL::Debug>
12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:56 servm_export|Start servm Export processing|<LVL::Info>
12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/activate.conf to /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/services.conf to /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:56 servm_export|SUCCESS: servm Export processing completed|<LVL::Info>
12/10/2013 14:37:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate|<LVL::Debug>
12/10/2013 14:37:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Export network configuration files to /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Info>
12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/common|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copy network configuration files|<LVL::Info>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform/etc/sysconfig/network|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform/etc/hosts|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform/etc/resolv.conf|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform/etc/nsswitch.conf|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copy network configuration files complete|<LVL::Info>
12/10/2013 14:37:57 network_files_migrate|Export network configuration files complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate|<LVL::Debug>
12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:57 component_install|Command execution for ucplatform component is complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Command execution for ucplatform component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:57 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version|<LVL::Info>
12/10/2013 14:37:57 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:57 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version|<LVL::Info>
12/10/2013 14:37:57 component_install|Component ucplatform_cluster available on active side|<LVL::Debug>
12/10/2013 14:37:57 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:57 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Build the command list for ucplatform_cluster|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:57 component_install|Build ucplatform_cluster export phase commands|<LVL::Debug>
12/10/2013 14:37:57 component_install|Processing ucplatform_cluster export element|<LVL::Debug>
12/10/2013 14:37:57 component_install|Processing ucplatform_cluster script element|<LVL::Debug>
12/10/2013 14:37:57 component_install|Add "platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:57 component_install|Building the command list for ucplatform_cluster is complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Command execution for ucplatform_cluster component RTMTStart|<LVL::Notice>
12/10/2013 14:37:57 component_install|Execute commands in the command list for ucplatform_cluster component|<LVL::Info>
12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate|<LVL::Debug>
12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:58 platform_sso_migrate|Source major version: 8|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component thirdparty available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Build the command list for thirdparty|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:58 component_install|Build thirdparty export phase commands|<LVL::Debug>
12/10/2013 14:37:58 component_install|Processing thirdparty export element|<LVL::Debug>
12/10/2013 14:37:58 component_install|Building the command list for thirdparty is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTStart|<LVL::Notice>
12/10/2013 14:37:58 component_install|Execute commands in the command list for thirdparty component|<LVL::Info>
12/10/2013 14:37:58 component_install|No commands to execute for thirdparty component|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component serviceability_core available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Build the command list for serviceability_core|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:58 component_install|Build serviceability_core export phase commands|<LVL::Debug>
12/10/2013 14:37:58 component_install|Processing serviceability_core export element|<LVL::Debug>
12/10/2013 14:37:58 component_install|Building the command list for serviceability_core is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTStart|<LVL::Notice>
12/10/2013 14:37:58 component_install|Execute commands in the command list for serviceability_core component|<LVL::Info>
12/10/2013 14:37:58 component_install|No commands to execute for serviceability_core component|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize database "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize database "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize database "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component database available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize database "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>

hi gupta ,
admin:run sql car select * from tbl_event_log
Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDr                                                 iver;)
admin:run sql car select * from tbl_system_preferences
Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)
restarted the below sevices
Cisco CDR Agent
Cisco Database Layer Monitor
Cisco CDR Repository Manager
Cisco CAR                 Scheduler
Cisco SOAP - CDRonDemand                 Service
Cisco CAR Web                 Service
while accessing cdr reporting showing below error .
------------------------------------------WARNING-----------------------------------------
* Cluster wide parameter 'Call Diagnostics Enabled flag' is set to false. Hence no QoS information will be generated on calls. If required, please configure the same from service parameter page for Call Manager service.
* Problem in determining 2M/HWM breach status. Tbl_System_Preferences table might be corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
* Tbl_System_Preferences table is corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
* Problem in determining Loader Configuration. Tbl_System_Preferences table might be corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
-------------------------------------------NOTICE------------------------------------------
* Problem in determining Billing Tables status. Please check the CAR DB for tables Tbl_Billing_Data and Tbl_Billing_Error.
* Problem in getting the Mail parameters. It might result in   mails/alerts/notifications not been sent to CAR Administrators. Please   configure this at CAR->System->System Parameters->Mail   Parameters.
* Mail id for 'ccmadmin' is not available. CAR Reports/Notifications/Alert Emails might not be able to sent to this user properly. Please configure a mail id in end user configuration page.
if we apllied Restore Defaults ,geting below error
Error Code
Error Description
30029
Direct access to this screen is not allowed.
and try to access system and data base , getting below error
Error Code
Error Description
10012
Database Error. Contact System Administrator.
Does any other way to avoid cdr and do the istallation .

Softphone Registration Error - Jabber 9.2.5 with CUCM/CUPS 8.6

All,
I'm having trouble getting my softphone feature inside Jabber 9.2.5 to work with my CUCM/CUPS 8.6 deployment. I have the CCMIP profile setup and user associations in place. The show connection status indicates a status of Not Connected with an error of "Connection error. Ensure the server information in the Phone Services tab on the Options window is correct. Contact you system administrator for assistance. The CCMCIP address is correct.
Any ideas?
I verified the service is running in CUCM. The Jabber client appears to never have attempted to register to CUCM. Status of the endpoint in CUCM is unknown, unknown.
Thanks!
Jason

Sorry for the delay in getting back to you. You can determine what CUCM server "name" the server is trying to use by doing a TFTP GET of the device config file from a workstation with access to the TFTP server.
An example from a windows box is
tftp -i GET .cnf.xml
This will pull a copy of the device's config file to the pc. You can then open it with any text editor and look for the CUCM name. It is most likely the hostname of the subscriber in question. If you can't resolve the name by itself (no fqdn) then the reg will fail. At least it did in my case.
You can change the server name to IP by browsing to System > Server in CUCM. Change the device in question name to the correct IP.
Alternatively you could correct the name resolution issue.
HTH,
Jason

CUE 8.6 to CUCM 8.6.1 Integration

Hello Team and Experts,
I am trying to integrate a CUCM 8.6.1 with a CUE 8.6 ISM internal module inside a 2911 router.
I just followed the instructions in the documentation provided in the Cisco site and other ones, but I still have the problem that neither the CTI ports nor the CTI route points get in registered status,
On the other hand I am not able to innitialize the CUE Wizzard. I keep getting the message the "Web Login Failed" and I checked the CUCM password and user, same the JTapi but still don't work.
Please, could you help me to find out what I am doing wrong? or if there is any problem integrating these two software versions.
Also, if you have any documentation or links to follow exactly the detailed procedures.
Thanks in advance for your help.
Javier

Javier,
But now I do still get the problem with the CTI ports and the CTI RP, that they do not register at the CUCM, Just in case, I have created the CTI ports, same for the CTI RP, gave them the DN, set in the local partition and CCS that is applied to all local phones.
I created the Voice mail Pilot that also has the CSS of the local phones and also the VM Profile.
>> None of these have anything to do with registration issues, partitions, CSS, VM profile are needed for the calls to be router properly, but have no bearing on registration status.
Did you assocaite the ports and the CTI RP with the application users you built for the integration?
Now in some Google documents, they set an important warning about the CTI configuration that says
"IMPORTANT : don't forget to config "External Phone Number Mask" for CUE CTI ports and Route-Point , or they won't register in CUCM " and I wonder what is this for, and to which number should I point the external Phone Number mask.
>> This is not needed for registration to work, perhaps there was a defect of some kind that was causing this, but you do not require this. External phone number mask is used to adjust caller ID on outbound call if originated from these CTI RP which will not happen anyway. The only time it would be needed is if you want it to participate in AAR routing, etc.
If your devices are associated to the application user and it still does not work, I would suggest looking at the CUE logs as those are very descriptive. Simply use "show trace buff tail" in CUE CLI to look at the log output.
HTH, please rate all useful posts!
Chris

Jabber phone-only mode in CUCM 8.6

Hi everybody! I heard that jabber can be used in phone only mode without the need of CUPS, but im wondering if it will work with CUCM8.6? I have seen configuration examples for CUCM 9, but there were some things that are missing in 8.6, like Service Profiles in users configuration. If yes then some config guides would be appreciated.
Thanks

I'm not sure but i think that Jabber supported only presence or webex.
when you install the jabber you see the two options.
Therefore, considering that i think that jabber can't work in mode desk phone of soft phone only with cucm.
read the datasheet of Cisco Cucilync, it similar to Jabber and it can work with cucm only.
actually, Cucilync provides integration between Cisco ip phones and lync of Microsoft, but you can use that without lync.

Jabber on Android and CUCM 8.6.2

Hello.
We are trying to use jabber on a galaxy android tablet, but we can't register client to CUCM 8.6.2.
I've followed this guide:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080bb5104.shtml
for cucm configuration, I've installed cop files, restarted publisher and subscriber, and also tomcat service.
When we start jabber on galaxy tablet, we insert the two parameters needed (ip address of cucm and device name), but after a while it return an error message that say us to control configuration.
Tablet is connected to wifi network and can reach CUCM via ping or web page.
Thanks for any suggestion.
Daniele

Hi
Have you added the 'Dual mode for Android' device to CUCM? If so, perhaps screen grab your config.
Also unless you have other wireless voice devices already, verify that your wireless LAN can route to the CUCMs and can access TFTP and other ports on that subnet.
Aaron

CUCM 8.6.2 Cant view call history on certain Phones

Have 3 specific user's who cannot view any call history wha so ever, Cant find much in relation to this issue via the web, Thy are the only one's experiencing the issue on the system. I have reset the phone to no avail. also rebuilt the phone from scratch in CM. having no luck figuring it out.
any help or idea I can try

Hi Jason,
The phone stays in upgrading....
We need to fix this first.
Fix the issues related to DHCP & TFTP on the switch to which the phone is connected so that the phone can get the config from the DHCP server.
Sample DHCP config on switch:
ip dhcp pool dhcpconf
network A.S.D.W 255.255.255.0
default-router A.S.D.1
option 150 ip A.S.D.X ----->TFTP server of CUCM
lease infinite
ip address dhcp
Interface config:
interface FastEthernet0/1
switchport voice vlan 1
spanning-tree portfast
Check the routing issues between phone and CUCM TFTP server.
Upgrade the phone to the latest firmware and check if you have any issues.
Note: Do not disconnect the phone while the firmware is upgrading.
Regards,
Tirtha

CUCM 8.6.2 Phones not registering 7841 and 8831

Hi all
I am trying to register some new phones - 7841 and 8831. We installed the COP and Device Pack and rebooted the cluster. Firmware defaults in the server are sip78xx.10-1-1SR2-1 and sip8831.9-3-3-5.
These are the first phones of these models that we are trying to use. All other devices are up and working. I added the phones manually, auto-reg is disabled. These new phones are both displaying the same behavior - they booted, but neither device will register. They are both running the the same firmware version configured as the default in the server.
I have looked at some other discussions but haven't seen any solutions that match up with our issue. Your input and ideas appreciated, thanks

I'm having this same problem. Over the weekend, I installed the latest device packs and restarted both servers in the cluster. I'm running CUCM 8.6.2 and the phones are 8831.
What's really strange is that the phone is getting incorrect info from the switch port. It's getting a DHCP address from the VLAN2 subnet, when it should be receiving an IP from the VLAN100 subnet.
VLAN2 = Data
VLAN100 = Voice
The original port config:
interface FastEthernet0/25
description Workstations on VLAN2 - Phones on VLAN 100
switchport access vlan 2
switchport trunk encapsulation dot1q
switchport trunk native vlan 2
switchport mode trunk
switchport voice vlan 100
srr-queue bandwidth share 10 10 60 20
srr-queue bandwidth shape 10 0 0 0
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
spanning-tree portfast
end
I even changed the switch port configuration to this:
interface FastEthernet0/25
description Workstations on VLAN2 - Phones on VLAN 100
switchport access vlan 100
switchport trunk encapsulation dot1q
switchport trunk native vlan 100
switchport mode trunk
switchport voice vlan 100
srr-queue bandwidth share 10 10 60 20
srr-queue bandwidth shape 10 0 0 0
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
spanning-tree portfast
end
VLAN 2 isn't even in the configuration, but the phone (even after a RESET) is still getting an IP from the DHCP server on VLAN2.
Very strange behavior.
Additional info:
The phone status menu is showing a continuous message of:
TFTP Timeout : SEPXXXXXXXXXXXX.cnf.xm.
No Trust List Installed.
Any suggestions / ideas would be appreciated.

CUCM 8.6.2 Generating CSRs With Incorrect Country Code

Hi folks, I'm running CUCM 8.6.2.25900-8 on a single cluster (1x pub, 4x sub). My CA certs for the tomcat service are due to expire shortly so I've generated CSRs for all the servers and submitted them to our provider. All but one of the requests went through with no issues but one failed because the CSR specified a country code of 'US'. We are in the UK and the four other servers all generated CSRs specifying C=GB.
Examining the current tomcat cert or issuing "show web-security" on the command-line of the server who's CSR failed also show 'C=GB'
Looking at the 'set web-security' command it appears that I cannot change the country code.
Why is the server generating CSRs with 'C=US'?
How do I change this behaviour such that they are generated with 'C=GB' instead?

Surprisingly, it has made it all the way to 10.5(x) with the same info and the same error...
I did found a method to change it via root access, and you might not require root access, but I can't tell for sure as I would need to look at exactly what the contents of the file that TAC changes, but apparently it's just the platformConfig.xml that they need to change and reboot.
If that's the case, using the utils import config using pretty much all the same info, except the country, would end up with the same outcome.
Again, not 100% sure but theory says that should do the trick, you can run that thru TAC if you open the case and see what they think about it.

CUCM 8.6.2 /common Partition on read-only mode

Hi Guys.
We have installed a CUCM 8.6.2 on a UCS C210 and everything was looking fine for the last two weeks.
I´ve noticed that "CDR Repository Manager" and "Cisco CAR DB" was not running, so I´ve accessed the CLI to start the "Cisco CAR DB" service.
For my surprise, after logging in, I received the following message:
============================
Command Line Interface is starting up, please wait ...
java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin (Read-only file system)
        at java.io.RandomAccessFile.open(Native Method)
        at java.io.RandomAccessFile.<init>(RandomAccessFile.java:216)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(ciscoRollingFileAppender.java:100)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoRollingFileAppender.java:43)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:196)
        at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:155)
        at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.java:530)
        at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:182)
        at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:140)
        at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:153)
        at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:415)
        at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:384)
        at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:783)
        at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:666)
        at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:616)
        at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:584)
        at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:687)
        at sdMain.initialize(sdMain.java:479)
        at sdMain.main(sdMain.java:646)
java.lang.NullPointerException
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ciscoRollingFileAppender.java:117)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(ciscoRollingFileAppender.java:92)
        at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRollingFileAppender.java:74)
        at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
        at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:57)
        at org.apache.log4j.Category.callAppenders(Category.java:187)
        at org.apache.log4j.Category.forcedLog(Category.java:372)
        at org.apache.log4j.Category.debug(Category.java:241)
        at com.cisco.iptplatform.cli.CliSettings.getInstance(CliSettings.java:112)
        at sdMain.initialize(sdMain.java:491)
        at sdMain.main(sdMain.java:646)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].
   Welcome to the Platform Command Line Interface
VMware Installation:
        1 vCPU: Intel(R) Xeon(R) CPU           E5649 @ 2.53GHz
        Disk 1: 80GB
        4096 Mbytes RAM
    WARNING:
        The /common file system is mounted read only.
        Please use Recovery Disk to check the file system using fsck.
============================
In past months, we´ve noticed this error on MCS7800 servers, nothing about UCS servers.
Here is the link for the correction on MCS:
https://supportforums.cisco.com/docs/DOC-12955
My doubt is how could be possible to have the same error on my CUCM virtual machine, since his Hard Drive is a vDisk?
Did you already have this same problem?
Any help would be appreciated.
Thanks!

Hi
You get this type of corruption if the VM is powered off rather than being shut down, or if power is lost to the host for example (or it crashes for whatever reason).
You just need to run the file check on the recovery CD, but at least you don't have to walk to the server to do it (you can just mount the ISO from vSphere).
Aaron

CUCM 8.6.2 configs

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