CUP Issue: Unable to see the expired roles

Hi All,
I am experiencing a problem which is explained below:
A ticket was raised in CUP for deleting role(s) in backend system which are expired. When I accessed this ticket to do the needful, I am surprised to see that the Expired roles are not visible to me!
However, I checked with another user and that user can successfully view thos Expired roles for that user mentioned in the request.
Can anybody give me a tip of how to analyze and solve this?
NOTE: My user id in CUP is having all the authorizations of administrator.  I also have access to SU01 tcode in the backend system.
Please help.
Regards,
Faisal

Hi Diego,
Thanks for your reply.
i copied user who can view the expired roles in cUP to a new user  via UME and checked. Still the same problem.  BAsically these user are maintened in LDAP and when I copy the correct existing user to a new user, automatically it is getting created in UME. I am quit suspicious about this.
As far error in AE_UME, yes I have uploaded the latest copy of this after SP upgrade. I have not seen any error while uploading it. If it has any errors, then the user who can view expired roles should also have the same problem.
Please suggest.
Regards,
Faisal

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