Custom Order and returns

Greetings,
I ordered my MacBook Pro 1.83ghz with a 120gb drive and additional memory - at the time I did not realize the implications of a "custom order", namely that a return can't be done. I purchased the machine from a reseller as opposed to the Apple Store. I would like to return my whining machine - anyone one else in this situation that was able to accomplish a return?
I'm checking out other options such as small claims court - I think Ontario has some strong consumer protection laws but would rather it not go in that direction.
MacBook Pro 15 inch - w8617.... Mac OS X (10.4.6)

I am sorry to hear this. In lieu of going after the reseller, and they should have told you that they wouldn't accept any returns or exchanges, have you tried any of the whine work arounds, such as opening Comic Life and then closing it? Or do you have the screen hiss? I believe there is a fix for that if you send your computer in to Apple. Other than that, you could eBay the machine but would like take some loss on the product, which would be unfortunate. If all else fails, I might see how far you can take your complaint up the Apple food chain, so to speak. Ask to speak to a product specialist first and then go from there.

Similar Messages

Reject a customer order and purchase order requisition

Hi alltogether,
I have to give a recommendation for the following case:
user created a customer order with one item and item cat. TAB!
user created a po with ME57/ME21N and ordered the parts
user received the parts (with or w/o MIGO, doesn't matter)
Now the customer rings and does not want the parts anymore.
User wants to keep the po with the specific number 45xxxxxxxx, because he will receive a supplier invoice with relation to that po number. He also wants to keep the ordered parts in his own stock, means he doesn't want to return to supplier.
How can we reject the customer order and change the po so that we can post the stock to unrestricted use?
Thx a lot
Wolfi.

Hi,
Still same Error-Message: "Delete purchase order 45xxx and item 000010 first"
There is one workaround:
1.) delete po item (garbage icon)
2.) reject order item
3.) change account assignment category in po item to BLANK (was set to M, because of the TAB item in cust. order)
4.) clear Purch.req and req. item reference in po item line
5.) save po
6.) undo deletion of po item (unlock icon)
Too complicate, isn't it?
Any other idea?
Regards
Wolfi

I want to order files (e.g., photos) in a particular order (not necessarily an order that is an option in MacOS. Ie, my own custom order, and I want them STAY in that order until I change the order. Is this possible?

I want to order files (e.g., photos) in a particular order (not necessarily an order that is an option in MacOS. Ie, my own custom order, and I want them STAY in that order until I change the order. Is this possible?

Custom sort order is not a typical option in the list view of any desktop computing systems I know of. The way you're seeing it work is also how it works in Windows and other systems.
There is no "None" sort order. What you're seeing is a "None" option under "Arrange By." Arranging is not the same as sorting; arranging is how the files are grouped in the window. For example, you can arrange (group) files by Kind while sorting by Name. You'll notice that if you are in List view and you choose Arrange By "None," in the window there is still a sort triangle next to the column name that it's sorting by.
If Arrange is set to None, the files appear in one big group (the traditional view) that is controlled by the Sort order (where there is no None option).
I didn't even know the difference between Sort and Arrange until I saw your question and did a little research! This Macworld article helped:
How to arrange and sort files in Lion Finder (also applies to later OSs like Mavericks)
As for your main question, how to do a custom sort order in the Finder, you can only rearrange files manually in Icon view. As with other operating systems, if you want to create a custom sort order for photos there are other ways:
Use a photo organizer application like iPhoto or Lightroom. Some let you have custom sort orders in folders, but others only let you have a custom sort inside a different container like an "album" or "collection". Having those additional container types is part of why photos are often best managed in an organizer application and not on the desktop.
Rename the files. You can use a renaming utility program to rename the photos with numbers that will enforce your sort order when sorted by name on the desktop, like
01 Photo.jpg
01 Photo.jpg
01 Photo.jpg
or
Photo 01.jpg
Photo 02.jpg
Photo 03.jpg

Sales order and return sales order in the same field

Hi Everybody,
I have sales sales order and return sales order in the same field ,how can i separate these two orders in the report.
Your suggestions are appreciated
Warm Regards
Shreya

Both are sales documents and should be separated by document type....i assume that all the documents are sotrd in the same infocube and if you have tha document type characteristic you can separated them directly in a report
Regards

Different currencies between customer order and invoice(OB08)

Dear gurus,
While I am creating customer order (VA01) SAP calculates currency(EUR to TRY) from (OB08) the line which starts ExRt=B.
But in the billing SAP calculates currency from (OB08) the line which starts ExRt=M.
As a result; a deviation occurs..
I want, SAP to calculates currency from ExRt=B in the invoice.
What must I do to fiz this problem?
Thanks in advance;

Hello,
VTFL. Go to the item category and select the exchange rate type.
Regards
Waza

Customer Order and confirm number on idoc invoic02

Goodmorning,
in idoc invoic02 at line of invoice is present a field that give:
-customer order number and data of creation
-data of creation of order confirm about customer order
Thanks
Fabrizio T.

Hi
go to header-> output in the sales order and u will find the idoc no there
Ranga

Difference in currency rate between customer order and accounting document

Dear gurus,
While I am cretaing customer order SAP calculates currency from Exchange Rate="B" at OB08 screen. This situation results because of Currency type in customer master data. But in the accounting document SAP calculates currency from Exchange Rate="M" at OB08 screen. As a result; this is causes problems.
I want SAP to calculate currency which is entered in customer master data. It might be M,B etc.. According to the CUSTOMER.
How can I fix this issue?
Thnks regards,

Hi,
In the copy routine from Sales Order to Billing, copy the exhcange rate from sales order.
And then the billing will get the same exchange rate as in sales order and thus will also pass the same to the accounting.
Regards,
SDNer

Difference in currency between customer order and accounting document

Dear gurus,
While I am cretaing customer order SAP calculates currency from Exchange Rate="B" at OB08 screen. This situation results because of Currency type in customer master data. But in the accounting document SAP calculates currency from Exchange Rate="M" at OB08 screen. As a result; this is causes problems.
I want SAP to calculate currency which is entered in customer master data. It might be M,B etc.. According to the CUSTOMER.
How can I fix this issue?
Thnks regards,

Hi,
This is a complicated scenario.
There are 3 currencies involved in any transaction
Document currency (from customer master)
Condition type currency (from condition record)
Local currency (Currency of company code )
During account posting in FI, the document currency will be converted into local currency and posting in local currency will be made. Also there is a posting in document currency also. For the conversion between document currency and local currency, by default M is used. For other exchange rate types, it should be enabled by means of user exits in sales order or invoice. The exchange rate which is available in invoice for this conversion (doc currency to local currency) is copied to acctg documnent. It is not freshly calculated in accounting document.
Conversion from customer currency to document currency happens either through M or through the customer master exrate type.
Now you decide how you want to handle the scenario. Customer currency to document currency can be done as per the customer master you maintain. But if you want to convert document currency to local currency (provided customer currency and doc currency are same), then only M will be used in standard.
If you are in a scenario where all the 3 currencies are different, then the way by which the system calculates the exchange rate is through an indirect triangulation process, which is little complex. In this case, it will use only one exchange rate type. Hence this scenario in your case will have problem. If you test all these scenarios, you will come to know.
We faced this problem an year ago and then finally realised that it is not possible to use two xng rate type in one SD cycle. This is because the exchange rate type is stored in VBAK, VBRK and so on and hence it is not possible to use two xnge rates or the rate maintained in customer master throughout the cycle. The sales transaction is controlled by Cust master and FI transactions are controlled by M

SAP Tables for Open Customer Orders and Sales History

Dear Experts.
I am looking to get SAP SD related tables for the following,
1) SAP tables for Open Customer Orders
From SAP, I need to get all tables that Contain all open customer orders for products.
2) Sales History
From SAP, I need to get all tables that contain the previous month's sales history (shipped customer orders).
Please Help!!

hi
check the following link
http://www.erpgenie.com/abap/tables_sd.htm
hope it will help you
regards,
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How to keep the same cost in Sales order and return order?

Hi experts,
When I create a sales order with item cost 100 USD.
Then the cost of item changed and down to 90 USD.
When I do goods return refer to the sales order. How can I keep the same cost (VPRS) 100 USD but not 90 USD?
I made a test the cost in sales order is 100 USD but 90 USD in return sales order.
I want the cost in return sales order is 100 USD.
How can I do?
Thanks,
Lance

Hi,
Let me tell u my understanding of your requirement, after the sales the cost of the item is changed to some thing low than it was in sales order or invoice, in this scenario you need to transfer the cost of the material as it is in the sale order or invoice (which you are taking as reference to create a Return Order), am i right?
If so, you can proceed like this.
In the copy controls of Billing to Sales orders ( F2 to RE) we have the pricing type N assigned to it ( Transfer pricing components unchanged, New Cost) here the system is reading the change of the cost again from the material master. if you don' t want it to read the material master data again we can have a change try with pricing type 'D' (Copy Pricing elements unchanged), and try now.
let me know the result.
hope this will solve your problem.

MRP Generated production orders greys out Sales Order and Customer fields

Hi there,
The MRP generated production orders greys out the Sales Order and Customer fields for some reasons. These fields are really important as they link the production order to the sales order and the customer's purchase order. Could the SAP team please fix this or advise alternative way of getting the sales order and customer info on production order? Thanks.

Hello
MRP only poulated this fields in case the material master has been set up with a strategy group hich is make to order (normally 20). Otherwise MRP summarizes all the requirements from different Customer orders and creates a production order
Stephan

Listing and customer orders

Hi everyone.
Has anybody experience with listing and customer orders in IS-Retail?
SAP Help says:
"Using assortments, you have...
- the ability to associate customers with assortments when creating customer orders or deliveries by having the system check the article listings. You can have the system control whether the customers can receive only those articles in their assigned assortments, or any articles in the entire assortment, or have the checking take place through a user exit."
I have created an assortment and have assigned a customer. As "basic listing rule", I have assigned "1 - Can only order the assortment assigned". After that, I have listed an articel into that assortment.
But if I create a customer order via transaction VA01 for this customer, nothing happens. I can still put every article in the customer order and there is no check of the article listings.
Does anybody have an idea, which setting(s) I am missing?

>
Tobias K. wrote:
> Hi Joe,
>
> basically, you can use the standard SD Listing check.
> The difference in IS-R is that it checks against Retail Listing conditions (entries in table WLK1).
> So, you have to do the following steps:
>
> - create assortments and list the articles according to your requirements
> - customize the SD Listing check (define a listing type and assign it to your sales document type)
> - assign the customers to the assortments (transaction WSOA2, tab assortment user)
> - the basic rule listing in the assignment has to be 1 ("can only order the assortment assigned")
>
> Now, in the customer order (sales document type as customized) the system should check against WLK1 if the customer is allowed to purchase this article.
>
> Regards
> Tobias
Hi,
How did you customized customer order should check against WLK1.
Thanks in advance
regards
Vijai Jain

Customer order actual activity report

Dear experts,
I am using make to order strategy and I have a multilevel BOM structure. I am following some semi-finished products individually for customer order and some for make to stock. I need a report to see the actual activity confirmations for a single customer order including all the activities of semi-finished products in BOM. For your help please.

Hi Ahmet,
This is rather a problem of material ledger multi-level settlement than of activity pricing. Material ledger will pick up the actual activity price correctly and will use the difference against the former activvity price as multi-level price difference on the production process. The problem is, if there are multiple outputs coming out of the process, as is resulting of the order combination process, material ledger will by default search for a apportionment structure (for joint production) in the material master of the main (or original) output material. As nothing will be maintained there, all the differences will go to this material.
You can overcome the situation by a BADI implementation of BADI cost_split. There should be an example implementation in your system (if you have the Mill Products add-on active, as is indicated because you use Mill_oc) that enables to distribute the price differences by quantity of the outputs of a process. If you don't find the example implementation I could provide it to you.
best regards,
Udo

Customer Order Assigned to Tranport Order. Stock Available ?.

Hello everybody,
Our system release is 47.200.
We are looking for run a transport order assigned to a customer order.
What happens:
We have prepared the customizing and also a user exit to have the option to work with the assigned orders.
Currently we can create the suppliers assigned orders
and also we can create assigned transport orders.
The problem appears when we want to make the expedition of the assigned transport order VL10G, then the system says that we dont have stock available and that is not true because we have stock available Unrestricted Use.
4999200004 000010 Only 0 ST of material 0401010 available
4999200004 000010 An item with no delivery quantity is not permitted.
The system looks the stock available for customers not the stock
Unrestricted Use.
Is possible to make a customer order assigned to Transport Order and this looks the stock available in the status Unrestricted Use.
If we have to make a movement every time that we have stock available for the transport assigned order.
It will not be a good process, will be very manual or if we will have to create a not standard Program sure that it will make mistakes...
We are looking for this solution and sure that in a future we will need for
the same with intersociety orders.
Thanks for advance,
Regards,
Xavier Carbó

Hi,
I will explain our problem step by step:
1.- In our system we have made the configuration to be able the assigned orders:
When we make a customer order we can create an automatic purchasing order
if we change the item category of the customer order.
Also we can create a Transport Order.
2.- We use the Transport Orders to send material from the central warehouse to
the little warehouse.
3.- The Transport Order is similar as Purchasing Order, the different is that this
kind of order make a Picking / Delivery note in the central warehouse.
With this delivery note we make the reception in other warehouse.
4.- The problem that we have appears when we want to create
the Picking / Delivery note. with VL10G
At this moment the system says that we don't have stock available.
Our Assigned Transport Order is looking the Customer Stock Available
not the Unrestricted use stock that is our normal stock ATP and is where
we have always all our stock ATP .
5.- For prepare the delivery note I have to make a material movement
of stock to translate the Unrestricted Stock in Customers stock ATP.
If I have to make this movement every time it will be very manual and
we will do mistakes sure.
I want that the Assigned Transport Order checks the Availability with the
ATP Unrestricted Stock.
I don't know if we can do something to find an automatic solution for the ATP,
for us it will be very interesting because we can prepare this Transport orders
connected to the Customer Order and this will be great.
Thanks for advance,
Xavier

Old cutomer order and plnd order in MD04

in stock/reqmt list there are some customer order and regarding plnd orders, but when i look in to the customer order the respective item is not there. and the respective planned order are not taking the reference of respective customer order.
I want to know the cause of this and how to delete them.
Please Help me out

Hi
Planned order has customer order reference only in case of MTO ( strategy group20).
Not able to make out with your update "when i look in to the customer order the respective item is not there".
Regards
YMREDDY

Custom Order and returns

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