Custom program to download texts from the Customer master

Hi team,
I want to create a Functional specification for downloading texts from the Customer master.
Means we are trying to come up with a Zprogram development so that this program can be used later to download texts from the customer master.
Can any one advice me what are the steps to do this....and what procedure be followed to finish this task
Kindly advice from the Functional aspect
Regards,
saprules.

Yes indeed.
This mass download functionality would be very interesting to share.
Thanks a lot!
Best regards,
Roel

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