CUSTOMER_MAIN

Hi all,
we defined two sites for customer data, we take the customer data from the first site but we can't take it from the second site. If we run CRM Request Start(R3AR4) for only one customer in SMW01 we saw nothing. But if we run it for CUSTOMER_MAIN object we saw these errors in SMW01:
- Partner 0000131170(777FA18E5F1FE4408DE573980C3BF33A): the following errors occurred
Message no. BUPA_MW_EXCHANGE010
- Partner data processed with key PartnerGUID 777FA18E5F1FE4408DE573980C3BF33A
Message no. BUPA_INTERFACE007
- Partner data processed with key PartnerID 0000131170
Message no. BUPA_INTERFACE007
- Business partner with GUID 777FA18E5F1FE4408DE573980C3BF33A does not exist
Message no. R11124
- Validation error occurred: Module CRM_BUPA_MAIN_VAL, BDoc type BUPA_MAIN.
Message no. SMW3018
we can't understand the problem..can you help me?

We defined the second site and subscription from the transaction SMOEAC like the first R3 system. The first system site attributes like :
RFC-Destination       RFC_YBE
RFC-Dest. Dependent Values
R/3-Release         620
Logical System      LOGYBE0274
Plug-In Release     2004_1_470
Plug-In SP Level    0000000011
And the second site attributes like :
RFC-Destination       RFC_YBB
RFC-Dest. Dependent Values
R/3-Release         620
Logical System      LOGYBB0354
Plug-In Release     2004_1_470
Plug-In SP Level    0000000010
Then, we define a request from R3AR2 like this :
Adapter Object CUSTOMER_MAIN
Object Class    BUPA
Table Name      KNA1
Field Name       KUNNR
Incl/Excl          I
Option             EQ
Low                0031277606
High
This request take number 1.
Then we run the request from R3AR4 like this :
Request Name                    1
Source Site Name                YBC
Target Site Name                 CRM
This customer doesn't exist in the first R3 system, doesn't exist in CRM. It's only exist in the second R3 system. After this run we cannot see it in SMQ1 of source site and cannot see in SMW01 of CRM. There is no clue about this run..

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Errors in Initial Download of Customer_Main from R/3 to CRM 4.0

Hi
I came across couple of errors in BDOc validataion while downloading CUSTOMER_MAIN.
I had downloaded all customizing objects listed in help.sap.com, but i still got errors like 'region not defined for country' and 'tax category does not exit'.
Can these errors be rectified by downloading customized objects likeDNL_CUST_TAX and any other.
Here are couple other errors, I am unable to understand the context of these. Can anyone tell me what its saying and what corrections can be done.
1. The use of the last 10 characters in field SORT1 is restricted (19 of 20)
2. The use of the last 10 characters in field Search Term 1 is restricted (>10 of 20)
3. Grouping has external number assignment, enter the nuber.
Any help is greatly appriciated.
Regards,
Jay

Jay,
R/3 should have a customer number, because the number is used as the key in table KNA1. There's probably an error in the mapping of the R/3 customer number to the CRM number.
Check out table CRMKUNNR in R/3 (which should contain the mapping between the R/3 number and the CRM guid)
and table CRMM_BUT_CUSTNO in CRM (which should contain the mapping between the guid and the business partner number). If these entries are inconsistent (like an empty field for customernr.), they must be corrected.
If not, check the bdoc and find the entry where a guid is present, but the number is missing.
Let me know how it turns out,
Michael.

Problem in down loading CUSTOMER_MAIN object

Hi Experts
we have done filter settings to download single customer master from ECC 6.0 toCRM 5.0.
After intial load, the object CUSTOMER_MAIN still in running status for a long time in R3AM1.
Please help us how to resolve this
Thanks & regards
Vikram Gopal

Hi,
Note 788822 - Filtering does not work
would surely solve your probs...
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

New filter (KNVV-AUFSD) in CUSTOMER_MAIN Object (Middleware)

Hello,
I wanted to add field KNVV-AUFSD as filter in CUSTOMER_MAIN Adapter Object but I received an error message saying that I can not filter with this field.
I proceeded to add the field in tablas CRM: SMOFFILFLD and in R/3: CRMFILFLD.
In Object CUSTOMER_MAIN now I can add the filter but when I run the download (R3AS) and go to monitor (R3AM1) It is always yellow.
I can see that the queues in R/3 (SMQ1) and they are with status STOP.
Am I missing something to achieve this?
Best Regards

Hello,
I went to tx: SMW01 and I can see the BDOC in red status because a non existing value in field customer classification, is there any way to avoid this type of errors? I mean ... to deactivate the values validation?
Best Regards

BP exchange R3 to CRM via R3AS Object CUSTOMER_MAIN

Hi gurus,how are you? I´m new to CRM and I´m having trouble in exchanging the customers I have in R3 to CRM. Let me please explain my problem:
Through transaction R3AS I have set the following filters in the object CUSTOMER_MAIN:
KNA1     KUNNR     Between L and H (Low <= x <= High)     0000090001     0000099000
KNA1     KUNNR     Between L and H(Low <= x <= High)     0000220000     0000250000
KNA1     KUNNR     Between L and H(Low <= x <= High)     0000600000     0001000000
KNA1     KUNNR     Between L and H(Low <= x <= High)     0000100000     0000105100
KNA1     KUNNR     Between L and H (Low <= x <= High)     0000000001     0000039999
KNVV     VKORG     Equality (= Low)     LX01
KNVP     VKORG     Equality (= Low)     LX01
KNVV     VKORG     Equality (= Low)     LN01
KNVP     VKORG     Equality (= Low)     LN01
The fields corresponding to KNA1 refer to number ranges and the fields of the KNVP and KNVV refers to sales organization.
My problem is that in spite of having specified which sales organization customers' I need to exchange, when I monitor said object I see that I have several customers with errors because R3 is sending customers of other sales organization which have not even been customized in CRM.
Can you please help me solve this problem so that I can pass the customers I need? Award points will be given =)
Thanks in advanced,
Lorena

Hi Lorena,
I suggest you remove number ranges from your filters and just keep only sales organizations, so it downloads only customers which belongs to specified sales organizations.
    Middleware considers as OR conditions for different tables. So in this case its looking for
      select customer from specified number ranges from KNA1 table OR
      select customers from knvv-vkorg OR
      select customers from knvp-vkorg .
     According to this filters, there is a chance that customer number ranges you specified may not fall in your Sales Organization. Again it depends on how you customer number ranges is configured in ECC.
   After updating filters in CRM, check these entries are updated or not in CRMFILTAB in ECC for customer_main.
Regards,
Bhanu

Order Type Transaction Error in Customer_Main Initial Load

Hi,
We have recently copied back our Production System to our Test System in R/3. We are now in the process of filtering the CUSTOMER_MAIN into our CRM 2007 Test System from the new updated Test System in R/3
However, when loading the objects into CRM we are getting the following BDoc errors in smw01:
Business transaction type ZXXX does not exist
Area: CRM_ORDERADM_H
No.500
These are Order Types that have been created in the R/3 System. However, how can we prevent these order types from coming across??
Order Types are not relevant to us when we are bringing across Customers.
Thanks,
Jonathan

Hi,
Check and update filter settings in SALESDOCUMENT adapter object in R3AC1.
//PBP

Initial download of CUSTOMER_MAIN

Hi
We are performing initial download of Customers from ECC To CRM.
We set filters on CUSTOMER_MAIN Object and performed the initial download.
Due to the filters, none of the customers downloaded into the CRM System as all customers got filtered out.
Now we deleted some of the filters from the CUSTOMER_MAIN Object and tried to perform the initial download. but still no customers are downloading into CRM.
Can anybody provide us with help.
Thanks in Advance
Regards
Rekha Dadwal-Shet

Hi Rekha,
Did you find any solution on your issue? I am facing the same problem.
I would appreciate if you can share your solution.
Thanks,

Initial download customer_main

HI,
I am working on the CRM 5.0 system and currently using customer_main as the adapter object.
When the customer is cretated in CRM in the initial load we would like to populate the custom field which is in BUT000.
ie at the save of the bo in crm via initial downlaod i would like to populate the BUTOO table.
Is there any exit which gets triggered at the time of save of the BP while we are doing the initial downlaod ?
Thanks.

The customers which are in R/3 are comming up to CRM by initial load.They would populate the BUT00 table.
I have custom filed in BUT00. This needs to be populated at the time of initial load.
I know there are some moddleware exits which get triggered at the time of save of BP in CRM.
would llike to know of those exits.
Thanks.
R

Initial Download Issue : CUSTOMER_MAIN

Hi,
I am downloading the customers from the R/3(ECC6) to CRM 5.0.
I have done the PIDE settings in the R/3 and the groupings in the CRM.
The customers are getting downloaded to the CRM system correctly also.
But the ISSUE is with some of the account groups.
Ex. I have account group ZPR which is mapped to the ZPR group in CRM.
The customer XXXX which is getting downloaded to CRM as YYYY as i have configured it as external number.
In the Identification Tab of Tcode : BP.
A field for The External BP number and also a table control which will have the CMR002 as the ID type.
The R/3 number is getting populated correctly into the table control with the ID Type : CRM002 and the Identification Number as the R/3 customer number(XXXX)
But the External BP number field is not populated correctly.
This is happening only when i download bunch of customer with the filter on the account group.
If i initial download one customer at a time then the External BP number and the ID type and Numbers in the table control are comming correctly...
What could be the problem to get uncorrect number in the External BP number when compared to the ID type and the Identification Number?
Any config isssue ........
Pls advise.
R

Hi,
Thats strange.
What i would suggest is, to check if any Middleware User Exits are on for BP transfer.
If not, then this means the standard code aint working properly.
In this case, you should raise an OSS to the SAP.
Reward with points in case helpful.
Sharif.

Initial load for Object CUSTOMER_MAIN

Hi,
My client has taken their initial load more than year back. During that time some 900 odd customers where not copied to CRM from ECC because of various master data issues. Now, they have entry of Business Partner in table crmm_but_custno however none of them are actually downloaded from ECC.
We have given requirement to download them again from ECC and create them in CRM. For the same I tried to download them using CRMM_BUPA_MAP but due to the fact those customers has been part of initial load the system is taking delta load for them.
Here, I am facing error Business partner with GUID xxx does not exist (this error would come because system in taking delta load with update indicator 'U' which should come as 'I' for insert as those customer are not created yet!)
The main issue here is even in synchronization or initial load if we download the customer back which were part of initial load system would take only delta values and not all data from ECC.
Does any one has any suggestion how to download data with full details in them as they would come in initial load in this case?
I have already attempted following option:
1. Used initial load again
2. Synchronization with request using Tcode R3AR2/R3AR4/CRMM_BUPA_MAP
Thanks,
Alok Mehta

Hi Sudhir,
Thanks for the answer. I tried the same but I am getting following error in BDOC analysis:
Customer number xxx is already assigned to a business partner.
The above error is coming because this customer was part of initial load however the BDOCs were in error mode and no one had tried to reprocess them after clearing errors.
Now, I do not have those BDOC as they are deleted from the system. I am suspecting that I need to delete some entry in table where the reference was stored in earlier initial run.
Request you to please reply in case you have any suggestions.
Thanks,
Alok

Suppress email address of a BP in CRM

Hi,
We are downloading customers from R/3 into CRM and there is no upload from CRM to R/3. During the download (initial or delta) we want to delete the email address/es of all the customers i.e BPs are created in CRM without the email address.
Filter settings for object CUSTOMER_MAIN will allow us to filter out the whole customer but wont allow us to restrict or clear master data of a customer.
Please help us with Badi or user-exit for performing the same.
Thanks,
DT

Hi DT,
I would try to achieve that by implementing badi BUPA_INBOUND.
There, you can change parameter C_BP_CENTRAL_DATA, that holds the communication data (such as email).
Try to check that in path ADDRESS->ADRESSES->DATA->COMMUNICATION->SMTP
Kind regards,
Garcia

Middleware problem -Outbound queue is stuck in SAP R/3 system with message

Hi Middleware gurus ,
We are stuck with a serious issue . We are trying to download Business partners from SAP R/3 4.6c system to SAP CRM 5.2 system using CRM Middleware
Previously we did a successful Initial download of 2 Business partners from SAP R/3 to CRM . Their BP numbers in CRM are 001 and 002 . The Delta load is working fine for the both the BPs which are already downloaded
Now , the real problem is when we are trying to download a new Business partner . When we set the Filter ( BP no 003 ) in MW adaptor object CUSTOMER_MAIN and start the Initial load again , we see that the Outbound queue is getting stuck with message STOP .
There are two queues generated in SAP R/3 system with names MASS_CRM_CUSTOME and R3AD_CUSTOME . The status for both the queues is STOP and when go for details it mentions sapsuck ..SAPMSSY1 -Message no. SR 053.
Even we checked the txn SMW01, the Bdocs message is "Recived ( Intermediate state) " for Bdoc type BUPA_MAIN.
We really dont as to why the Initial load worked fine with 2 BPs and later when want to do more BP Initial Load the Outbound queue is getting stuck
Also , by unlocking the 2nd queue R3AD_CUSTOME we are able to release it , but the first queue MASS_CRM_CUSTOME* is stuck
Please help us urgently
Regards
Dinesh and Ritvij
Email : [email protected]
Mobile -+91=9704933315

Hi Praveen and other Middleware gurus,
We checked on this . Actually the RFC is used for connecting to SAP R/3 system.
We also raised an OSS message on this and found a reply that in transaction CRMM_BUPA_MAP, we can map the required BP . But the SAP support guy recived an error received the error:
An RFC link is not maintained in the Middleware
Message no. CRM_BUPA_MAPPING051
We have set the RFC link , but still the problem continues!!!
Please help further..
Regards
Dinesh and Ritvij

How to delete BP from ECC

Dear experts,
CRM BP( sold-to-party ) is linked with ECC customer.
When I archived ECC customers,
BP sold-to-parties in CRM are not deleted with delta load.
Do I need to archive BP in CRM after archiving customers in ECC?
Or are there any settings for deleting BP with delta load?
Regards,
Fukuhara Yohei

Hi Fukuhara,
The delta should flow to CRM and mark the CRM BP deletion flag. Check the filter for the object CUSTOMER_MAIN in tr. R3AC1. If filter LOEVM <> 'X' is maintained then the deletion flag will not flow back to CRM. What you can do is take this filter out and request the deleted customers.
Hope this will help.
Thanks,
Vikash.

No initial load of Customers, Material and delta load of Sales Orders.

Hi Experts,
I am facing a very troublesome issue. I am not able to setup the Middleware portion for initial and delta loads. I read a lot of documents and corrected a lot of things. finally, the connectivity is done with R/3 and CRM. Initial load of all objects is successful (as per Best PRactices guide). Customizing load is successful.
But after now I have these open issues for which I am unable to find any answers (am really exhausted!!):
- Customer_main load, it was succesful, but no BP's of R/3 are available.
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Mat. for Initial Download: Function table not supported
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Plant xx is not assigned to a business partner
- Sales order, it shows green bdoc, but error segments says "No upload to R/3" and the order does not flow to R/3.
We had our system setup 3 years back for data transfer and Middleware. But few things changed and connectivity stopped. I did all that again now, but am not yet successful. Any inputs will be greatly appreciated.
Thanks,
-Pat

Hi Ashvin,
The error messages in SMW01 for MAterial initial load is :
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Messages for business partner 1331:
No classification is assigned to business partner 1331
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Till these 2 are not solved, I cannot go into the Sales order loads.
Any ideas will be greatly appreciated.
Thanks,
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Relationship Between ECC Customers (Contact Persons) and CRM BP

Hello,
I am new to middleware and need some help with the relationship between ECC customers/contact persons and CRM business partners.
We are transferring via bdoc this information from ECC to CRM.
Which bdoc types are used when transferring customers/contact persons? I believe it is BUPA_MAIN but am not too sure. How is the relationship between customer its contact person transferred? Is this done through BUPA_REL? I looked at the segment fields in SBDM but am not too sure how to understand the relationship...
Thanks for the help!
Regards,
Tiffanie

Thanks! With the initial load, how do I check what fields are being passed in the bdocs?
I tried to look for customer_main, customer_rel in SBDM and couldn't find it. Instead I used BUPA_MAIN and found some segments but couldn't find all the data that was being transferred (e.g. customer name, address, etc...) Where do I find all the fields contained in the bdoc?
I see them in SMW01 when I view the bdoc contents but can not find the actual structure (data fields) that are being brought in from ECC.
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Tiffanie

CUSTOMER_MAIN

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