Customer Master Record and Sales Area

Hi All,
I'm new to SAP SD and so would appreciate some help.
A Customer Master Record may exist for many sales areas. Does this mean many sales area within one Sales Organizational right??

Welcome to the forum. As a new member, I would like to inform you that there are certain rules and regulations applicable to this forum which you can find to your right screen where it has also been indicated that posting basic / repeated query is not allowed.
Please AVIOD posting queries like this. Since you have indicated that you are new to SD, it would be better if you test in SAP and see whether system is allowing or not so that you will learn on your own.
G. Lakshmipathi

Similar Messages

Restrict the creation of customer master records at sales area level

I know that you can supress fields at the company code and sales area level in customer master, but, is there a way in configuration to restrict the creation of a customer master record at the company code and sales area levels? Only the general data level is needed for this customer account group.
Any help would be greatly appreciated!!

Hi
Create the Customer Master without entering the Company Code and sales Area. The system will allow and ask you to fill only the General Data.
The other way is that Create a Account Group and suppress its all Fields of Accounting View and Sales Area View, so that for that account group you will have to maitain only the General view.
Regards
Amitesh Anand

Fast entry for extending customer master to other sales area??

Hi,
I have list of customer master, now the requirement is to extend 60-70% of the customers to a different sales area, Is there any tcode, like fast entry for extending the customer master to the new sales area??
Thanks
Ghanesh
Edited by: Ghanesh Visu on Feb 24, 2010 10:55 AM

Hi Ghanesh,
Below are a few helpful links on how to use MASS.
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/408104b5-8ad2-2c10-8383-9b07a2727c4e
http://www.sap-img.com/sap-sd/sales-order-mass-change.htm
http://sap-helper.blogspot.com/2009/03/mass-maintenance-processing-tcode-mass.html
If you are using this tool for the first time, i would not suggest directly using it on Production. Use it few times on Test client for making yourself familiar with this tool. It is a very powerful tool and changes made from this cannot be undone.
You can also use LSMW to run mass data. Few links for LSMW are as below:
LSMW
Thanks
Kapil Sharma

Problem : Customer Master, LSMW, RFBIDE00, Sales Area

I'm having a problem loading customer data using LSMW, RFBIDE00 & tcode XD01. I can successfully load Sold To customers (account group Z0001), but have a problem trying to load ship-to (Z0002).
The problem I have is that the batch input session created by RFBIDE00 is giving an error saying that "No batch input data for screen SAPMF02D 0310". I have checked in the display converted data and all the required fields for the screen are getting populated in BKNVV structure. Also i check the internal table before RFBIDE00 does the BDC insert statment. The internal table FT has all the required data(FNAM and FVAL) for program SAPMF02D screen 0310, but still when i process the session it is giving an error saying that no input for "No batch input data for screen SAPMF02D 0310".
I have noticed that few people had similar problems a while ago, but i could find any reply which offers a solution.
We're running 4.7 and LSMW version 4.0.
Thanks for your help,
Venkat

Abdul and Sharath,
Thanks for your reply. I have checked the entries in the internal table FT and it does have BDC data for screen 310 and also it has the correct sequence. For some reason, the values are not getting transferred to screen 310 during call transaction. I have no problems in creating the customer manually using the same data as in LSMW internal table FT and also i tried recording transaction XD01 with the same data, again no issue there also.
Thanks for your replies.

VD05 - Customer master record blocked for sales orders and billing

Hi,
I have a scenario whereby I have blocked a customer master record for sales orders and billing using transaction VD05, but it still allows you to create sales orders and post billing documents.
What is the reason for this?
Regards
Gandi

Hi,
Block the customer for the sales order, delivery and Billing for the specific sales area in vd05
and try out,
Regards
Pradeep BV.

How to change the field sequence in Customer master record.

Dear Friends,
We are required to chage the sequence of customer master record fields that are available under different tabs of 'General Data', 'Company Code Data' and Sales Area Data.
Our client requirement is to place all mandatory fields in the first screen of customer master record. Here the intention is to save the user time instead going and clicking multiple tabs/screens to fill information on only one or two tabs. Please suggest us the availabe solution in SAP for this requirement.
Thank you
Raghu Ram.

Hi
Step 1: Take help of a FI guy and:
The fields can be suppressed by configuring through Financial accounting > Business Partners > Customers > Account groups.
Step2 : The challenge inyou project is to have a single tab with the allowed fields
A technical guy can only help you out on this . Again This would be a huge effort since first you need to change the code for customer master. As customer master is a source of data for various documents in SD , at each place you will have to do changes in th code...I don't think it is feasible.
Instead of doing this , create an external interface for transferring the value to SAP through BAPI. this would involve integration and may be as per defined SAP standards you can use CSV files or XML files for the integration process.
This would be a better option than fiddling with SAP system
Regards
Nikhil

Duplicate Customer Master Records

First thanks for taking the time to read this post. I have always been part of the school of thought of maintaining a common distribution channel for customers. I recently started with a company that has duplicate customer master records. These are customer with the same address, etc. They have been created in some cases four times to accommodate 4 different sales offices, etc for commissions or reporting. I want to propose imrpovement in their system to have one customer instead. Is there any SAP functionality which I can use to have only 1 customer but with 4 different sales offices. I know there is no scope of defining more than sales office in customer master record. I thought of one option to propose TEXT Determination with which I can create a text for the user while creating sales order that this customer has 4 sales offices and allow user to manually enter sales office in sales order. But is there any better option you think of?
I am trying to dictate the best reasons for maintaining one customer and allowing other factors to control the sales office or partner assignments. I would appreciate any arguments and points you may have as to why you do not want duplicate master records. I.e. system performance, time saved in maintenance.

Dear Mohit,
In Customer Master - Sales Area Data go to Extras - Additional Data.
Here SAP has given five free feilds for any required use. They are under Tab Customer Group.
You can also change the feild description in CMOD. (you can name it Sales Off 1 / 2 / 3 / 4, etc...)
These feild can be activated in:
IMG - Sales and Distribution - Master Data - Business Partners - Customers - Sales - Maintain Reserve Fields In Customer Master.
Hope this helps.. .
Thanks,
Jignesh Mehta

Can i use same customer master record in different sales area

dear sir,
i have created a record of customer master - RAM in sold to party account group using sales area - (I).
(i.e,) XYZ ( sales org ) - A (dis channel ) - XX ( division)
now i have created another record of customer master - DAVID in sold to party acc group using sales area - (II).
(i.e) XYZ (sales org) - A (dis channel ) - YY ( division ).
when i am trying to change SH party function of "RAM" with "DAVID" its throwing an error message that DAVID is not created in Sales Area - (I).
please let me know how to resolve this
regards
vivek

Hi,
There are two solution to control this.
1) Extend customers in respective sales area. i.e.. DAVID in XYZ-A-XX or RAM in XYZ-A-YY.
2) Define reference sales organisation, channel and division and assign to respective.
EX.
Define sales org. "0000" and assign to all sales orgs.
Define channel "00" and assign to all channels.
Define division "00" and assign to all divisions.
Now create customer masters only in sales area 0000-00-00 and you can use this customer anywhere for any sales area (at transactional level). This is one time activity and will save so much time in creating(or extending) master records in different sales area.
Thanks,
Tarpan

Customer Master Record :Sales area INSO IN IN is not defined for customer

Hi Experts
I got error , when creating Customer Master Record .The error message likes below
"Sales area INSO IN IN is not defined for customers" .I maintained all the settings .But why i am getting again and again the same error .Even i checkd in TVTA table in SM30 but is shows clear data , please tell me where i made mistake .
I traid so many times maintain with new configuration ,but still field .Please what i have to done to over coome this issue .
Your Suggestions needful to me .. Please
Issue Details :
Message no. F2644
Diagnosis
The sales area specified has either not been defined (i.e. there is no entry in table TVTA) or it refers to another sales area for customers (customer division/customer distribution channel in the TVTA detail screen). This means that the customer master data of the sales area entered correspond to the data in the reference sales area and customer master data only needs to be maintained for this reference sales area.
Procedure
You can display the relevant and therefore valid sales areas for customers by selecting "Extras" -> "Sales areas" -> "All areas".
Regards
Rajesh .P

Maintain relevant entries in t.code VOR1 and VOR2 and then try again. Here assign the distribution channels and divisions to reference distribution channel and division.

Taxes in billing document tab in sales area data in customer master record.

Hi Gurus,
I have a problem here. There is no country IN in the taxes in billing doc tab in sales area data. What is the settings for getting the same in customer master record?
Please guide.
Edited by: Chetan Barokar on Mar 17, 2008 3:56 PM

Hi Chetan,
Go to the transaction XD02 then enter your Customer Number which is giving problem then go to the Sales Area Data-->Billing Documents Tab,there you check whether you have entered the tax detailes or not,
If not entered , enter the tax detailes.
-->If the tax detailes not coming in the Customer master >Sales Area data> Billing Documents tab
-->Also check the settings related to between Country (IN) and Tax Condition type (Tax Category) in the transaction OVK1
-->If the Tax condition type not assigned to the country IN assign the tax type to the country IN in the transaction OVK1.
-->Check OVK3 transaction also.
I hope it will help you
Regards,
Murali.

Automatic creation of Company Code and Sales Area Data for Customer Master

Hi,
We have a organisation structure setup with multiple company codes and sales areas.
A customer will be created using VD01 via the Sales Order VA01. Because the customers are created using VD01 we need to automatically extend the customer for the various company codes and sales areas. The data on these views will be populated using reference customers.
Any recommendations on the best approach (technically) to auto extend the customer master would be appreciated.
I'm reluctant to use BDC's because of performance. We are in a Retail environment.
Thanks in advance
Craig

The sample code has been taken from the SAP notes - in which have the affected as outlined in the example.
The codes does not do what my requirements are, which is to identify the next available number in isolation of the BP type.

Account Group and partner functions in customer master records

Hi Gurus,
I need your help to confirm the following understand if correct:
1. To create customer master record for partner function Ship-To, need to create a customer master record using the uniquely assigned account group for Ship-To , that is, 0002 . In this ship-to master record, define in its partner function tab, the other partner functions related to it.
2. To create the above, it cannot be achieved by just assigning the partner functions in the partner function tab of SOLD-To customer master record , created using account group 0001.
Question:
1. How does the system know or allow what codes a user can select (f4) or enter manually when defining in customer master record's partner function tab, the partner functions and their respective codes?
How is this controlled? Is it by user authorization? or will user / sales administrator be able to select any codes tied to a partner function?
2. Lets say there are 2 partner functions : Sales employee VE and 9E called Sales Representative. Both of these partner functions are of Partner Type PE.
When defining in customer master record's partner function tab, how does the system know what codes is selectable for the administrator for each of these partner functions?
best regards
M Russo

hi russo,
this is to inform you that,
1. yes you are right.
2. you need to follow the steps as you said.
Question:
1. that you can find in the search basing on account group for partners. that assignment we should know russo which SH to be assigned to which SP. no need to have authorization for that, make a note of the list of SH and SP to be assigned that's all.
yes, he will able to select any SH from the list but make sure that we assign the correct SH to the list of SP.
2. that you will be defining it in Partner Determination Procedures. at the time of CMR creation you have to select the correct code that will get populated in sales order.
hope this clears your issue.
balajia

Proposal of partner function and related master record in sales order

Hi Gurus,
As we know, a partner determination procedure is used to propose partner functions and the master data tied to them in the sales order.
I need to confirm the following if understanding is correct:
1. 1st a customer master record is entered with all the partner functions, say, SP SH PY BP and 9E (PE partner type).
The respective master record values like who is the SP SH PY BP and 9E are specified in the partner function tab also.
This customer master is assigned to a account group.
2. a Partner determination procedure is created and the same partner functions assigned to it.
Next, this procedure is assigned to the account group.
3. When I create an order for this customer, the sales order's partner function tab should automatically be populated with the partner functions and the respective master data value as defined in the customer master record.
Questions:
1. What if the partner determination procedure was not defined with 9E Partner function but the customer master record is?
2. What if the customer master record was not defined with 9E but the partner procedure is?
3. Why the partner procedure need to define the partner functions if its assigned to account group to which the customer master is assigned to already?
4. If the partner function 9E is not proposed in the sales order, can user manually enter this partner function and the respective master record value in the sales order partner function tab?
Have a great day!
regards
M Russo

Hi,
1. What if the partner determination procedure was not defined with 9E Partner function but the customer master record is?
If the partner determination procedure is not defiend you can not maintain same in customer master the system will through you error message PE is missing.
2. What if the customer master record was not defined with 9E but the partner procedure is?
It depends how you want propose the same,
According the function it behaves, you can make this field is mandatory if you want the same is to customer master
3. Why the partner procedure need to define the partner functions if its assigned to account group to which the customer master is assigned to already?
normally the standard partner procedure follows as it is SP SH BL PY Still if you want add some other partners(agent,employee,contact person...etc.) you can define the same in the procedure.
4. If the partner function 9E is not proposed in the sales order, can user manually enter this partner function and the respective master record value in the sales order partner function tab?
As you can refer the second point if you set as optional you can enter the same in customer master partner function tab.
Hope this can helps,
Thanks and Best Regards,
Muralidharan S

Maintain Sales Tax Exemption Certificate info in Customer Master Record

Hello people!
I really need your help in this one: we are going to implement SAP in a company settled in Canada. The users requested us that it is highly important to maintain Tax exemption certificate for GST (GST is "Goods and sales tax" -- not withholding) in the customer master record.
I couldn't find anything in SAP to store this info in the Customer Master Record... have you ever had this issue before? is there a workaround? We are not using any external tax system (for example: Vertex). Any information is useful. Thanks in advance. Maria.

Hi Maria,
I was going through how GST works and I think you can create Tax codes under withholding tax and use the same as withholding tax.
As per my understanding of GST, all your process can be met...
However, for reports because there is no standard avail, you would need to develop reports..
Hope this helps..
Cheers,
Redoxcube

Personnel number in sales customer master records

Hi
my users want to add an ID number in the customer master data, currently they are using one of the name line to enter ID number.
It is possible to add a personnel number for a customer? because i heard someone say you can link a personnel number to a customer.
can someone please tell me how that can be done, step by step

Dear Admire,
Try this with the help of ABAPer
In the IMG you can find some BADI's for customer master data through this Path,
IMG>Financial accounting>Account Receivables and payable->Customer accounts>Master data>Preparations for Creating Customer Master Data>Adoption of Customer's Own Master Data Fields
-->Prepare Modification-Free Enhancement in Customer Master Record
-->Business Add-In: Processing of Master Data Enhancements
-->Business Add-In: Customer Subscreens
-->Business Add-In: Processing of Master Data Enhancements with Batch Input
I hope this will help you,
Regards,
Murali.

Customer Master Record and Sales Area

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