Customer not found in CRM from R/3

Hi All,
One Customer has been created in R/3 and the same customer is not found in CRM.
So i have defined a request with R3AR2 with object name :CUSTOMER_MAIN, Table:KNA1 and field:KUNNR
Option:Equality(=Low)
Low: 1000001
High: 1000001
And in R3AR4 started the request from R/3 to CRM.
I am getting error:003 Initial load is already running
004 CUSTOMER_MAIN Object will not be loaded.
Appreciate your help !
Regards,
Suren
Edited by: surender gundu on Jul 22, 2009 12:57 PM

Hi,
I have looked into your query.
When the data exchange takes place, the following will be priority for the middleware to process the queues accordingly facilitating the data exchange:
1. Initial Download.
2. Request Download.
3. Delta Download.
Looking at the error message it seems that some other Initial load is running in the system. Check the table SMOFDSTAT with the parameter for DNL_STATUS as 'R'. If you have entries, this imply that initial load is running in the system. This will actually stop the delta queues until the initial load is over.
Recommendations:
1. Check if Initial load can be stopped. This is not recommended since this will cause inconsistencies within the system.
2. Wait for the initial load to get over and run the request again.
3. Check the table SMOFRSTAT with the parameter for DNL_STATUS which will let you know whether there any running
    request download in the system.
4. Then if initial load is completed you can carry out the same request again.
5. Or if the Initial load is completed check the inbound queues in SMQR, which will be processed immediately if there are no
    further requests running in the system.
I would recommend the 5th point which will be fine in your scenario.
I hope this helps.
Regards,
Venkat

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