Customer Owner has to be the related contact owner.

Hello,
I need that, when a contact is created, the customer owner becomes automatically the contact owner even if he is not the one who created the contact. After he can gives the ownership to an other user.
- I can't use the assignement rules - becauses it does not exist on Contact :(
- I can't put a JoinFieldValue on the field Contact owner (it is not allowed)
Could someone help me on this problem?
Thank you very much.
Jon.

Hello Josh,
Thanks for your quick reply.
I have created a workflow with :
validation rule : created date = last modification date
and with this formule JoinFieldValue('<Account>', [<AccountId>], '<Owner>') on the field "Owner"
it doesn't work and I don't find a "owner ID" on the object account to put the formule on the field "contact owner integration ID"
Do you have an idea?
Thx
Jon.

Similar Messages

How to display the related Contacts for an Activity

From the configuration, the user could select mutliple Contacts per one Activity record.
In the analytics report, I would like to fetch ALL of these contacts (*NOT only the primary contact*). I cannot see any subject area from the "Design Analyses" could serve this purpose.
Does anyone have solution about this ? Thanks.

Hi,
in the reporting section try "Shared Activities".
BR
Michael

Verizon customer service Has to be the worst yet!!!

Here we go again, below is an email I sent you back in March of 2012 about the extremely poor customer service that Verizon seems to consistently offers its customers. the email was sent to William {edited for privacy}.
On Saturday morning I woke up to find my internet and cable service was out. I called for service and the woman I spoke with again had a difficult time finding my account. after she was able to locate my account, she did attempt to help me get my service up and running. we were unable to do so. so she indicated that she would put in a service call for a repair man to come to my home. She told me the waiting window was from 8:00 am to 9:30 pm. This in itself is a ridicules time window 13 hours. I explained I had some volunteer work to do that day and I would not be home until after 4:30 and she told me that she would mark the ticket to indicate that. While I was doing the volunteer work, I had received a telephone message from “peter” telling me he was going to be at my house at 2:00pm. I received this message and called the service number to remind them that I would not be home at that time. Again it too 10 minutes to find my account, and the person I was speaking to told me he would check with dispatch and call me back.. I had finished my work earlier than expected and headed home. I then received a phone call back telling me that the repair man would be at my house at 3:30.
At 4:00 I called service again because I have not seen the repair man. I talked to a man named Kyle, who with my name, address, telephone number (a Verizon cell phone) and service ticket number too 15 minutes to find my account. After he found my account, he told me that the service man is scheduled between 4:30 and 9:30 to come to my house. I asked him to talk to someone to narrow down the time a little bit as I was told it would be 3:30 and that 5 hour window was ludicrous. he told me he could not. I asked to speak to his boss.
Dennis was the boss’ name, he told me he was going to call dispatch and “get to the bottom” of this. He called me back, only to tell me that there would be no repair man coming to my house because it was not scheduled and they do not have anyone available to send. I told him that my call was given to a tech as I was told two specific times that he was going to be there. He said that the dispatcher did not log my call correctly and that there was nothing that could be done, I would have to way until the next day for repair service. Imagine that, I called at 5:46 am for service and I cannot receive service for more than 24 hours.
So once again like back in March of 2012 I had to waste hours of my time, and on Saturday and Sunday 1 hour and 45 minutes of my air time on my Verizon cell phone to attempt to obtain something the even resembles good customer service.
Today I went online to the “chat” service and talked to someone in India, Dyvia, I explained I wanted to file a complaint, she told me that she to transfer me to “billing”. Robert in billing told me he could not help me as he had to transfer me to technical Support. Jagannath told me he could not help and that I could go to
https://www22.verizon.com/Content/ContactUs/EmailUs/emailus.htm to file a complaint. That site does not have dropdowns for complaints. while he was looking for some alternative I called back to the technical service number to try to obtain the corporate headquarters number. again they could not find my account and I said you do not need my account to give me a phone number. they reluctantly gave me the number. I called {edited for privacy} ended up speaking with Ms. DelGado, who listened to my complaint, and told me that she would have someone call me tomorrow.
tonight at 8:53pm I received a phone call, by the time I got to the phone it had gone to voice mail. it was someone named “Celeste” I think, she was not very clear and spoke too fast for voice mail. she told me that she would update my account so that service technicians would be able to find my account if I ever call. While this may be all well and good, this is the same thing you did for me in 2012 and I am still having this problem.
This “fix” does not go far enough, I feel that Verizon owes me for my wasted time and my cell phone minutes and I want to know what Verizon is going to do about it. I spend a lot of money on my Verizon services, and I want and expect to receive good customer service. I do not think it is too much to ask for that a company can at least fine my account, but they MUST be able to provide prompt service calls.
When you have had a chance to research this please contact me by email and let me know how Verizon is going to handle this. Xfinity is looking better and better
Thank you
PRIOR EMAIL FROM MARCH 2012
William
Thank you for taking the time to talk to my this morning. I wanted to let you know that my situation has still not been resolved.
After Spending 35 minutes one night and was promised my box would be shipped to my office and be delivered on Tuesday, it was not
The second time I called spending 55 minutes on the phone, Kelvin assured me that UPS would deliver the box to my office on Wednesday, he assured me! Well here it is 7:15 pm on Wednesday and I still do not have the replacement box. Totally wasted an hour and a half on the phone.
As I told you earlier today, I am totally shocked at the lack of service I have been receiving, and this just goes to prove the point. today when I called and asked to speak to a supervisor it took 20 minutes to get to you, because they can NEVER find my account, my phone # which is a Verizon cell phone, the only phone I have cannot,. for some reason be linked to my account. (I called one night and they could not find my account even though I was giving them my account # from online. some people complain they are only a number to big companies, seems I am not even a number to this company.)
You told me today that you would personally handle any issues I have with Verizon, so I am asking you now to fix this problem, and have my new box delivered. I have to tell you I am really considering moving my accounts to Comcast. I spend a lot of money on my FIOS PHONE and Internet services with your company, and I feel that it is not appreciated by Verizon.
I am looking forward to your assisting me, and hopefully saving me as a customer.

Hi buonopaul,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Verizon's honesty and customer service has really sucked the last six months. Can anyone share information with me on transferring my service to Sprint?

Please share information on moving to Sprint or any other service that does not treat their customer like crap.

We really don't want to see you leave, john528.
What has happened? Please look for a private message from me.
TamaraH_VZW
Follow us on Twitter @VZWSupport

Siri has a problem with the relations of my contact

Hello follks,
Recently i deleted my iCloud id from my iPhone and added another, making sure i get to trasfer all my contacts to the new one. All went well, but since then Siri, despite the fact that she knows who i am, won't relate to my contacts, mother, father, girlfriend etc.
The related contacts are there and all's well. I even deleted my own contact and started from scrath but every time i tell her to call "x" she says there's a problem.
See attachments:
Any ideeas? This is driving me crazy, since that was the only way i could get Siri to call my close ones because she doesn't have a clue how to pronounce the non-US names.

That makes no sense.
Phone calls do not cause lines to appear on the display. What is a "half an hour long form stripes"? Is English your native language?

Add custom WD ABAP application to MSS related activities

Hi Experts,
I try to add a custom WD ABAP application to the related activities of our managers. Please could you tell me exactly what I have to do to achieve this? I've found many threads on SDN about this topic but I was not able to implement a working solution. Here's what I've done so far :
1. create a WDJ iView using the RelatedActivitiesLauncherApp application and Service ID Z_SERVICE (is this the id of the service we create at step 3 or the name of the ICF service corresponding to my WDA app? what should I put in the object name field?)
2. create a new resource Z_RESOURCE with URL of PCD page = id of iView created at step 1 (which format should I use : "pcd:portal_content..." or something like "ROLES://portal_content..." ?)
3. create a new service Z_SERVICE (same id used at step 1) and indicates service type = WD ABAP and resource = Z_RESOURCE (created at step 2)
4. assign service Z_SERVICE to subarea MSS_HCM_SUB_RELATEDACTIVITY_ESS
I'm able to see the new link in the related activities but my WDA app is not launched when I click on it.
Regards,
Pierre

Well, here's a quote from another thread (MSS - General Information - Related Activities Links persnr.) :
Hello Joeri,
to integrate a WDA application into the related links area you have to perform the following tasks:
1.) The Service called from the related links area has to be a service/iview based on the WDJ application "sap.com/mss~hras/RelatedActivitiesLauncherApp". This iview has a property in category "Self Services" named "Service-ID". Here you pass the Homepage Framework Service ID from your custom WDA application.
2.) Your WDA application needs to retrieve the pernr the WDJ Starter application "sap.com/mss~hras/RelatedActivitiesLauncherApp" has stored in the ABAP memory in your Backend. You do this with the Functionmodules from Functionmodulegroup "HRASR00_WDA_SET_GET_DATA". The Pernr Memory Id is "MSS01" if i remember right.
Thats it. I hope it does help.
Anyway... I've created a Web Dynpo Abap iView as you suggested and everything works fine. Now I just have to find a way to find out which employee is selected in my WDA app.
Thanks for your help.
Regards,
Pierre

I have downloaded AI Trial but am getting a Configuration Error as follows 'A problem has occured with the licensing of this product. Restart your computer and re-launch the product. If this problem still occurs after restarting, contact Customer Support

I have downloaded AI Trial but on launching I am getting a Configuration Error which reads '
A problem has occured with the licensing of this product. Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:5.
I have tried the restart suggestion, but the problem persists.
Can anyone assist.
TIm

Tim,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Store rep signed me up under the wrong plan and no one in customer service has fixed it in over a month

I was bait and switched. I signed up under the pretense that I was getting the promotional rate of 40gb/$150 that was scheduled to end on November 5 2014.
I walked into a Verizon wireless store on November 4th with the intent to trade in my iPhone 5s which I was offered $350 trade in value and port over 2 of my lines with T-Mobile under the Verizon promotion. Once I was approved and offered my trade in I was told that the phones I was seeking to purchase from Verizon was not in stock and needed to be ordered, and delivered separately with the iPhone 6 being shipped out November 14 and the iPhone 6+ shipped November 21. Thomas, the Verizon wireless sales representative, also informed me that for me to get the promotional rate I would have to open the account with an active line before the 5th or I wouldn't be able to get the promotional rate since the phones would be delivered past the promotional date period. The sales representative insisted I should add an iPad that was in stock at the store and I could leave the store with an active account and once my phones were delivered I would be all set to go with my promotional plan and devices. I had no need for an iPad but decided it was worth getting for the sake of the promotion.
ON November 14 I recieved via FedEx a package containing not a iPhone 6 as promised, but a iPhone 6+. I called Verizon to activate the phone that was ported to my personal phone number, and didn't have my iPhone 6 that was set to port my out of state business line and cancel service with T-Mobile on the 14th of November. To say the least I was extremely upset for which I had no means of recieving business calls from North Carolina while I live in Florida. At that point I asked the Verizon customer care representative I had on the phone to see if they could see if there was a store that had the iphone 6 I ordered in stock so that I an could have a business phone the same day. He found a store that had it in stock and it happened to be the store I originally signed up at. I was told that it was in the color and storage capacity I had originally ordered and that I could pick it up at the store to complete my purchase with Verizon. Again, for the sake of having a business line I ran to the store and spoke with Thomas and explained the mix up. upon moving forward I was informed that they had an iPhone 6 in stock with the capacity I had requested but not the same color I had ordered. At that point I didn't care I just needed a phone and proceeded to activate the phone he had in stock And ported over my business line.
After recieving a text from Verizon that I had consumed all of my data just days after I recieved my phones I called Verizon 611 from my phone and spoke to a customer care representative named Fallon, which informed me I was set up on the wrong plan and that she see's the notes that Thomas notated that I was subscribing for a 40gb plan and that she was going to send a request I D # [removed] form to make the corrections and that there was no need for me to cancel service as I was within my cancelation period, again she insisted that there was no need to cancel and that the request would be granted and she would be calling me once my billing cycle reset and the corrections were made and she would credit my account based on the promotional rate. I NEVER RECIEVED A CALL FROM FALLON! Not even to be notified that the request was denied! I came to realize later in December when I recieved a $1200 bill that this wasn't resolved. I called customer service again and spoke with a gentleman that explained the request was denied and that this will be resolved after I explained what transpired. He assured me that he was going to expedite another request and he would be in contact with me within a few hours....... I'm still waiting for his call as well!
I called again several times in the past few days and have spoken to several supervisors that promised to resolve this matter and call me back promptly........ Again, no one has called me back!
December the 8th I spoke with a supervisor named Victoria which assured me she would get this resolved within the next 24 hours and gave me her direct number to reach her if I didn't hear from her [removed], again I haven't heard from her yet and I've made several attempts to reach her at her direct line to no avail.
December the 9th I spoke with supervisor named Mike employee #[removed] in the Seattle call center, he appoligized for the mix up and that no one has called me back and that he would handle this matter and get back to me today December 10th....... Again no call..... I have spoken to 3 people today all which have made promises to call me back today within a few hours and none that have. I just got off the phone with a supervisor named Vanessa Jentfield at the Chicago call center and saw all the notations and assured me that there is no reason why this shouldn't be corrected and that she would be calling me back tonight or tomorrow. I will be sitting by the phone unless Verizon wireless decides to disconnect my service for non payment of $1200+.........
I have filed a complaint giving a detailed explanation of what has transpired with the FCC as well as the FTC, my next step is to file a small claims lawsuit tomorrow morning with the state of Florida and see if Verizon finds a way to contact me then,I guess I will just have to wait and see.
Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

It was a good idea to file a complaint with the FCC, someone from Verizon will contact you by phone in an effort to resolve your issue. I wouldn't suggest small claims court as they have not done anything illegal, (just bad customer service) and their contract with you is usually upheld, which in this case is not for the plan you want. The person contacting you likely has a little more pull, as the call centers can only uphold the written customer agreement made.

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?

And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O.

I have an iphone 5 and my dad has iphone 5s , we want to interchange the phones . how can i exchange the data , contacts , apps and photos ?

i have an iphone 5 and my dad has iphone 5s , we want to interchange the phones . how can i exchange the data , contacts , apps and photos ?

Make sure to have a backup of each device, then use the backup to restore the phone after you have set it up as new device, explained in this article:
How to back up your data and set up as a new device
iOS: Back up and restore your iOS device with iCloud or iTunes
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Check this article about the content of the backup.
iTunes: About iOS backups
Don't forget to deactivate the Activation Lock on both phones:
iCloud: Remove your device from Find My iPhone
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

Upgraded to IOS 8. iMessage has changed for the worse, losing messages now. How can I force iMessage to use SMS for some contacts?

SMS works well and is generally free for most plans here. I'd like to be able to send messages via SMS from my iPhone for many of these contacts because something changed in IOS 8 iMessage and now iMessages seem to get lost. Plus as before they can end up in multiple threads. This latter issue seems to be worse as well with iOS8 but not sure why.
For example one friend set up an iPad with her apple ID and subsequently gave it to her son. She also has an iPhone. I've been exchanging iMessage/SMS's with her which worked fine until the upgrade. Then she stopped getting my messages on her iPhone. Turns out that they were landing on the iPad. While it may be that she doesn't have things sorted correctly on her iPhone that doesn't change the fact that prior to iOS8 she could get my messages. So I'd like to designate her and a number of other contacts as SMS only.
Additionally I am seeing more multiple threads from the same contacts. Not sure why but it seems to have something to do with iOS 8 sucking in additional email addresses, e.g. @icloud.com and subsequently using these in some messages even though the contact is the same person. I've tried adding the new email address into the contact card I have on file for that person and this simply resulted in two threads with the same contact name.
Really what is up with this and why does Messages need to keep track of all this info? The only requirement to direct a message between to iDevices should be valid Apple ID's on both with a means to reference this (Phone Number, Apple ID Email Address) in the respective contact. In the absence of this the message should be sent as SMS.

I have the same problem on iOS 7.0.3. With one particular friend I receive iMessages from her just fine and I can send her iMessages from Mac OS X and Messages on iPad, but Messages on my iPhone keep sending her my messages as Text messages. I send iMessages just fine from the same iPhone. SFChuch, what ios version is your recipient using? Did they sign up on iCloud? I wonder if the problem happens with recipients who are not properly registered on iCloud or some special case like that.

HT1692 Have recently installed itunes and outlook on a new computer. Have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, Help!

My new computer is 64-bit running Windows 7 pro, SP1 and Microsoft Office 2010 Pro Plus 32-bit
My phone is a 4S runing iOS 6.1.3
Very frustrated now that I have recently installed itunes and outlook on this new computer. Everything worked perfectly ok on my laptop which was also 64-bit Windows 7 and running 32-bit Microsoft Office 2010 Pro. I have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, when I sync the calendar and contacts are empty. Not sure if there is any way to point itunes to particular address books and calendars.
I have installed and uninstalled itunes 3 times and thank goodness have a backup
Can anyone help please?
thanks in anticipation

I had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result).

HT4972 We synced & updated my daughters phone for first time using my account. It deleted her contact list and inserted mine on her phone. Now she has been deleting the contacts but it is also deleting from mine! How do I get my contacts back?

I need help. I have an Iphone 3GS and so does my teenage daughter. I had not ever updated her until last night and I updated it using my Apple account. I did not think that I needed to make a separate account for her phone as the phone belongs to me and we share apps and such.
The update went well except all of her contacts were deleted. However, all of my phone's contacts were placed on her phone instead of her own. This was not a real problem for her as she did not have a great deal of contacts. But she did need to start delating mine from her phone. It was not until she had deleted all the way down to the H contacts that we realized as she deleted contacts from her phone, they were also delteing from mine!
I need help in retreiving all the contacts that she has deleted. There are important business contacts that I so did not want to lose!
What can be done? And how do we keep this from continueing to happen?

This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps

My iphone 4 has copied all of my contacts/msg/notes to my daughters ipod touch. How do I stop that when we use the same itunes account?

My iphone has copied all of my contacts/calender/notes to my daughters ipod touch. We share the same itunes account. how do i stop that?

Don't select his apps to sync.
Your iphone will only sync what you select

What is the difference between Safari 5.1.7 and 5.1.10? I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)

what is the difference between Safari 5.1.7 and 5.1.10?
I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)

Might be the security fixes > Safari 5.1.10 for Snow Leopard

Customer Owner has to be the related contact owner.

Similar Messages

Maybe you are looking for