Customer support email does not exist?

Where is the email for customer support?  I work night shif so customer service is NEVER open and the chat is NEVER available...all I want is an email address and I've spend 30 minutes being linked and re-linked around and all I get are forum questions, I need a customer service representative not forums!
This is HIGHLY irritating and not the first time verizon customer support has been non-existant!  WHAT GIVES!?

itrekie wrote:
I too am working right now. They DONT want to hear any complaints. Ive been with verizon for years, but I have to admit, Im done.  It seems like my contracts go on forever, Im paying for 2 lines I dont even use(divorce) they wont even compromise, they said"what you SHOULDhave done is have him take the 2 lines and sign that hell pay"   ARE U KIDDING?  9.99  per line my ***, then theres taxes on something Im not even using, to the tune of 17.42 a month.  times two!!
Ive seen them go downhill. its sad, really. I feel like Im violated every month and theres nothing I can do about it. Ive called numerous times, and nobody cares. really, nobody gives a ****.  every time I look at the contract end date, it seems to move up a few months. last time I looked it was april 28, now I look and its aug.  I give up! 
but Im not bitter!
Your contract end date didn't get changed, your upgrade date did.  Verizon made a change a few weeks ago that upgrade dates now coincide with contract dates, effective with contracts that end Jan. 1, 2014.
When you upgraded your phone, you signed a two-year contract in exchange for that lower-priced phone.  Whether the lines or being used or not, you have to fulfill your contract.  You may want to consider having a friend or family member take over the lines through an Assumption of Liability if you want to relieve yourself of their financial burden.

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