Data Collection - values remained filled in from previous run through route

Hello,
We have an SFC that is running through a route the second time that requires specific Data Collection to be captured, but when Data Collection is attempted the values are all pre-filled in (and grayed out) from the previous run through the route.
The Data Collection needs to be entered in each time it is run through this route, especially if it is an RMA no matter how many times.
Am I missing a setting somewhere?
Thanks for your help,
Mike

Hello Sergiy,
The product goes through a normal route and is completed, SFC status = DONE.
The Product comes back and goes through an RMA route. First Operation data needs to be collected so it is entered by the Operator. The Product continues on and is completed, SFC status = DONE.
The Product comes back a second time and goes through the same RMA route. First Operation data needs to be collected, but it is already filled in with the data from the first time it went through the RMA route.
I was just wondering if I missed a configuration part or if this is a bug?
As always thanks,
Mike

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