DB Write Step Does Not Work in CCX Script Editor
Hello all!
I am trying to write some data in external database from CCX script, but "DB Write" step always goes to "SQL Error" although I am using correct SQL syntax. I have checked it through MS SQL Management studio and everything works.
Interesting is the fact, that "DB Read" step works fine!!!
Another weard thing is that making test from "DB Write" step properties shows "Rows altered 1"...
Nearby is commands I am trying to execute with no success:
delete from [Samsung-DK] where Question1=150
and
insert into Samsung-DK(Question1) values (200)
I will very appreciate any help or advice, because I cannot find any clue in Cisco manuals.
Thank you in advance.
Dear Gergely
From the MIVR Logs , found this error
1636072: Feb 14 13:24:35.455 PKT %MIVR-SS_DB-7-UNK:SS_EDBS::checkConnectivityForDSN: dibuat
1636073: Feb 14 13:24:35.455 PKT %MIVR-SS_DB-7-UNK:EDBS Subsystem is initialized properly......
1636074: Feb 14 13:24:35.455 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:MaxActive cnxs: 16
1636075: Feb 14 13:24:35.455 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:NumActive cnxs: 0
1636076: Feb 14 13:24:35.455 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:Connection request IN {
1636077: Feb 14 13:24:35.455 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:Connection request OUT } jdbc:oracle:thin:@//172.16.24.154:1521/dib, UserName=DIBIVR, Oracle JDBC driver
1636078: Feb 14 13:24:35.461 PKT %MIVR-SS_DB-7-UNK:Leaving method checkConnectivityForDSN: isBadConnection returns :: false
1636079: Feb 14 13:24:35.461 PKT %MIVR-SS_DB-7-UNK:SS_EDBS::Checked the connectivity for all the DSNs
1636080: Feb 14 13:24:35.599 PKT %MIVR-STEPS_DB-7-UNK:Task:53000000032 DB Write Step Execution
1636081: Feb 14 13:24:35.599 PKT %MIVR-STEPS_DB-7-UNK:Task:53000000032 DB Resource: ss
1636082: Feb 14 13:24:35.599 PKT %MIVR-STEPS_DB-7-UNK:Task:53000000032 Data Source Name: DIB
1636083: Feb 14 13:24:35.599 PKT %MIVR-STEPS_DB-7-UNK:Task:53000000032 SQL Command: INSERT INTO BALANCEINQUIRY (NEWID,CNIC,DATEANDTIME,ANI,TRANSACTIONSTATUS,ACCOUNTNUMBER)
values ('7',$S_CNIC,SYSDATE,'1212','000: Processed Ok','0073930001')
1636084: Feb 14 13:24:35.599 PKT %MIVR-SS_DB-7-UNK:EDBS Subsystem is initialized properly......
1636085: Feb 14 13:24:35.599 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:MaxActive cnxs: 16
1636086: Feb 14 13:24:35.599 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:NumActive cnxs: 1
1636087: Feb 14 13:24:35.599 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:Connection request IN {
1636088: Feb 14 13:24:35.599 PKT %MIVR-SS_DB-7-UNK:EDBS_DS:Connection request OUT } jdbc:oracle:thin:@//172.16.24.154:1521/DIB, UserName=DIBIVR, Oracle JDBC driver
1636089: Feb 14 13:24:35.599 PKT %MIVR-STEPS_DB-7-UNK:Task:53000000032 Checkout success for Database: DIB, eCon: 117996
1636090: Feb 14 13:24:35.599 PKT %MIVR-STEPS_DB-7-UNK:DBWriteStep: tokenizedSQL = INSERT INTO BALANCEINQUIRY (NEWID,CNIC,DATEANDTIME,ANI,TRANSACTIONSTATUS,ACCOUNTNUMBER)
values ('7',, startIndex = 101
1636091: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-UNK:DBWriteStep: varName = S_CNIC; tokenIndex = 107
1636092: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-UNK:Task:53000000032 Exception: : Exception=java.lang.ArrayIndexOutOfBoundsException: -1
1636093: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION:java.lang.ArrayIndexOutOfBoundsException: -1
1636094: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at java.util.Vector.elementAt(Vector.java:430)
1636095: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowContext.getValue(WFWorkflowContext.java:216)
1636096: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wf.steps.ivr.DBWriteStep.parseSQL(DBWriteStep.java:439)
1636097: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wf.steps.ivr.DBWriteStep.execute(DBWriteStep.java:279)
1636098: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
1636099: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
1636100: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
1636101: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
1636102: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
1636103: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask.step(WFEngineWorkflowDebugTask.java:125)
1636104: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.wfframework.engine.rmi.RemoteWorkflowTaskImpl.stepAndReturnConnection(RemoteWorkflowTaskImpl.java:121)
1636105: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$2$2.stepAndReturnConnection(ApplicationManagerImpl.java:833)
1636106: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.reflect.GeneratedMethodAccessor286.invoke(Unknown Source)
1636107: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
1636108: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at java.lang.reflect.Method.invoke(Method.java:597)
1636109: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:303)
1636110: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.rmi.transport.Transport$1.run(Transport.java:159)
1636111: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at java.security.AccessController.doPrivileged(Native Method)
1636112: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.rmi.transport.Transport.serviceCall(Transport.java:155)
1636113: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)
1636114: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790)
1636115: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649)
1636116: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
1636117: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
1636118: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-7-EXCEPTION: at java.lang.Thread.run(Thread.java:662)
1636119: Feb 14 13:24:35.600 PKT %MIVR-STEPS_DB-3-EXCEPTION_OCCURED:EXCEPTION_OCCURED
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icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Collada 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Maximum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mean 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Measurement Core 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Median 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
MMXCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Picture Package Filter 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Range 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Variations 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
WIA Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Camera Raw 7.0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEHi,
The Ps CS6 public beta version contains the same camera support as found in Ps CS5/5.5 compatible CR 6.6. There will be future updates to CR 7 for Ps CS6 to pick up more camera support. The Nikon D800 NEF files are not supported, yet.
If you like to work with your D800 files in the public beta build now, you'll have to get the DNG Converter 6.7 from here: http://labs.adobe.com/technologies/cameraraw6-7/
and convert your files to DNG.
regards,
steve -
External USB HD does not work with HAL:
External USB HD does not work with HAL:
From the last 10 days the HAL auto-mount with ntfs-3g file system of my external hard drive does not woks.
But the manual mount procedure with the command mount -t ntfs-3g /dev/sdb* /mnt/XYZ works.
I've followed the instructions in the wiki: http://wiki.archlinux.org/index.php/HAL and the system has worked up to the last kernel or HAL update.
My fat32 usb-stick works without any problem.
If I try to open the device with KDE it appears an error popup wit this message:
TODO: have to rethink extra options
Error: kio_media_mount_helper
The log from the kernel.log is
Nov 6 22:03:16 myhost usb 5-1: new high speed USB device using ehci_hcd and address 4
Nov 6 22:03:16 myhost usb 5-1: configuration #1 chosen from 1 choice
Nov 6 22:03:17 myhost Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
Nov 6 22:03:17 myhost ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
Nov 6 22:03:17 myhost Initializing USB Mass Storage driver...
Nov 6 22:03:17 myhost scsi6 : SCSI emulation for USB Mass Storage devices
Nov 6 22:03:17 myhost usb-storage: device found at 4
Nov 6 22:03:17 myhost usb-storage: waiting for device to settle before scanning
Nov 6 22:03:17 myhost usbcore: registered new interface driver usb-storage
Nov 6 22:03:17 myhost USB Mass Storage support registered.
Nov 6 22:03:22 myhost scsi 6:0:0:0: Direct-Access WDC WD32 00JB-00KFA0 0811 PQ: 0 ANSI: 0
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] 625142448 512-byte hardware sectors (320073 MB)
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Test WP failed, assume Write Enabled
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] 625142448 512-byte hardware sectors (320073 MB)
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Test WP failed, assume Write Enabled
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Nov 6 22:03:22 myhost sdb: sdb1
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Attached SCSI disk
Nov 6 22:03:22 myhost sd 6:0:0:0: Attached scsi generic sg2 type 0
Nov 6 22:03:22 myhost usb-storage: device scan complete
and the error.log is
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Do you have some idea ....
Bye.I have done the following:
Downloaded the patched hal version.
used makepkg in /abs/local/trunk/ to create a pkg for pacman
used sudo pacman -U pkgname to install it.
used sudo nano /etc/hal/fdi/policy/preferences.fdi to create the fdi file with the following content:
saved the file and removed my ntfs entryes from fstab and rebooted. and still there is no automount off ntfs partitions.
have i done something wrong?
br fjodork
WARNING: what follows is a guide of what did work for me, I'm still in an early stage of learning linux, so please correct me if anything of what follows is wrong/dangerous/stupid. As I said, this worked for me, it's not pretty, since I was learning each step on the fly and I'm sure there are better ways to do this.
So fjodork, you seem to have done the the necessary steps, though i couldn't get it to work until i first removed hal without dependencies
pacman -Rd hal
it will give you some warning about the dependencies, ignore it since we are reinstalling hal in a few steps.
First i tried to follow Raymano's link, obviously it showed me nothing in the browser so I thought it might be a broken link.
So I downloaded the source tarball from here http://hal.freedesktop.org/releases/hal-0.5.10.tar.gz
unpacked it changed the /tools/hal-storage-mount.c as per Milfadoodle's instructions.
at first I tried to compile directly from source, the process would finish without a glitch though after reboot nothing changed, as if hal weren't
installed, i guess there were issues with paths. anyway read on
Then repacked the source in tarball, copied it to /var/abs/extra/system/hal and modified the PKGBUILD as follows
makedepends=('pkgconfig' 'gperf')
options=('!libtool')
install=hal.install
source=(${pkgname}-${pkgver}.tar.gz #removed url so makepkg looks in the current directory for the tarball
hal
hal-policy.patch
cryptsetup_location.patch
hal-0.5.9-hide-diagnostic.patch
ntfs3g-valid-options.patch)
md5sums=('6641c30a27c00485c6accac5110ff911' # replace with md5sum of your package's sourceball (run md5sum filename)
'882f67668cb14a0a9e4a27ef22278027'
'5ba8b610aa9763a5f42b9f7cbd7a86ad'
then makepkg (i had to add --asroot, don't ask why
and finally pacman -U hal-0.5.10-1-i686.pkg
another reboot and everything worked without a glitch!:D (yeah i know i still haven't got rid of the reboot mentality )
I have also put the policy files as per the wiki instructions.
PS: I know this is a dirty way to getting things done but as i said, I'm just starting
If anyone could comment/correct/explain this post I'd be more than happy, the automount issue was bothering me for about a month now (you'll say why do I need ntfs in the first place? well, I only recently switched for Linux as my primary OS, these are some relics of the M$ era -
Troubleshooting Guide: Audio does not Work after a Certain Period of Time
Hello everyone, Thanks for choosing the HP Forums! If your sound recently stopped working on Windows 8.x or Windows Server 2012, and you suspect a Windows Update is involved, then look no further! This is the troubleshooting guide that will explain how to resolve the issue! Explanation: Currently, there is a Windows update that may be causing the sound on your computer to stop working. The update is KB2962407, and it is now an “Important” update. That means that it will be installed by Windows Update unless you hide it. This thread also covers generic sound troubleshooting that can resolve "no sound" issues. Before tackling the update itself, since a Windows update may not be the culprit, there is some troubleshooting that can be done. A Round of Troubleshooting: 1. Running the Audio Troubleshooting in Windows 8 can resolve the issue. It does contain the ability to eliminate any setting that affects sound. Here are some steps on how to run this troubleshooter: a) Hold down the “Windows” and “R” key and then type “troubleshooting” and hit Enter.b) A window will open. On the left, click “View All”, then “Playing Audio”.c) Click “Advanced” and run it as Administrator. Then click “Next” to complete the process. 2. Try creating a new user account. The changes forced by the update may only affect one user. This HP document shows you how to create a new user under the “Creating a new account in Windows 8” section: Managing User Accounts and Logins (Windows 8) 3. Try a pair of headphones or external speakers. It will rule out where the issue lies if sound does not work through a second or third output device. 4. Another solution is to uninstall the driver manually then force it to be installed again:a) Open Device Manager, and go to the “Sound, video and game controller” section.b) Right-click on your audio driver and select “uninstall”.c) Restart the computer. This will force the hardware to write a new driver upon startup. 5. Finally, make sure that the remaining steps that you haven't tried from this document are attempted: No Sound from Speakers (Windows 8) New Inclusions: Disabling and enabling the sound driver has been tested with successful results enough for me to post here. These are the instructions to do this: a) Open Device Manager, and go to the “Sound, video and game controller” section.b) Right-click on your audio driver and select “disable”.c) Wait a minute, then right-click on it and select "enable" Also, A System Restore is also a valid troubleshooting step. This will return the computer to a point before the update and/or external source of the issue occurred. Here is a document on how to perform a System Restore: System Restore If you want something stronger, a Windows Refresh completely refreshes Windows 8, without affecting files: Refresh Your PC to Resolve Problems (Windows 8) Also, here is a Windows sound troubleshooting tutorial. Just out of curiosity, I re-created the issue on a Windows 8 computer and went through this tutorial. It was able to resolve the issue: No sound in Windows *Everything in italics is currently un-tested, but will be tested as soon as possible. I believe these steps will help: In the search bar, type "services.msc" and hit Enter. Hold down the "Windows" key and "R" key. Type "services.msc" and hit Enter. Look for the following services: - Audio Service- Windows Audio- Windows Audio Endpoint Builder I want you to right-click each of those services, and select "Stop". When they are all stopped, right-click on each one again, and select "Start". As well, make sure each service's status is "Started" and their startup type is "Automatic". Troubleshooting the Update: At this point, unless you want to reinstall the operating system, the only other option is to tackle the update, KB2962407. Please note that the following troubleshooting is ONLY a workaround, for now, and only should be done if the computer has installed this update. First, you can try the Hotfix in this Microsoft document, specifically to address KB2962407: Windows RT, Windows 8, and Windows Server 2012 update rollup: June 2014 If that doesn't help, then uninstalling the Windows Update, and then hiding it, is the only method of eliminating the issue if it caused by this update. Here is the procedure for uninstalling the update: 1. Go into Control Panel, then click on “Programs and Features”.2. Click on “View Installed Updates”. Look for the update with the ID number KB2962407.3. Right-click on the update and select “Uninstall”. Restart the computer. Next, here is the procedure for hiding the update: 1. Go into Control Panel, then click on “Windows Updates”.2. Click on “Check for Updates”. When the process is completed, is should find important update(s) available. Clicking on the message will open a window where the important update(s) is.3. Right-click on the KB2962407 update and select “Hide Update”. This will prevent the update from being installed next time Windows Updates are being installed. Conclusion:
At the end of this guide, you will have sound working again (assuming that the cause was the Windows Update, or at least software-based). Please let me know if you have any other questions or concerns. Thanks!
MarioHello everyone Thank you so much for making use of my thread, dedicated to resolve the issue. I appreciate all the feedback For those who are still experiencing issues, please reply to this post with the following information, and I can continue to assist: 1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number 2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system. (Make sure to include whether it's 32 or 64 bit.) 3. Does this occur on certain programs, or all programs? 4. Have you installed any new software or drivers on this computer, before the issue appeared? 5. What steps have been attempted from my first post on this thread, and what were the results? Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore Thanks again for all the continued support! Mario
-
Hello all..!
I added a new contact to my iPhone 5, and after a day or two tried to find it from contacts. Resolt? NOWHERE..!!
I made all steps, before i write this question here. Tried almost(!) every help i found at sites. but didn't work.
Finally, I deleted the contact from my iPhone5, and added it at first at contacts. I made sync, and the new contact came to my phone..!
Please, what is wrong..??? This anomaly drives me crazy..!
iPhone5 --> Contacts (iMac) does not work.
Contacts (iMac) --> iPhone5 works..!
PS. Before "Mavericks" was Mountain Lion, without problem...
Thanks in advanceWell not sure about anyone else but finally spoke with "support" today.
First call I made I was told if I paid $79.00 I would receive assistance for a year.
They could fix my problem through my pc.
Well not paying.
Phone 1-800-APPLE and was told that because didn't pay for call display through
my provider it isn't going to work for me.
Seems they don't advise you of that when you are making a decision on buying a phone.
They at least could have put a *note saying function only works under specific conditions.
I would have checked that out first thing.
Lesson learned I guess. Now my provider supplies that option free for new plans but won't
apply it to mine. So much for customer service. This all within a couple of months.
Now if anyone has any information that would change what I was told please let me know.
Gayle
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