Deactivating Adobe Acrobat 11

I am creating system images for 4 different type of computers. Usually what we would do is load the software on the machine then deactivate it so when the image is pushed out to the new machine we would use the serial that came with the machine to activate the software. We recently purchased a volume license for Adobe Acrobat 11 once it is installed there is no deactivate menu option under help. I am wondering what happened to the deactivation menu option?

Volume licenses don't activate and deactivate the way standard commercial versions do.

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Error "The serial number is not valid for this product" | Creative Suite

I have changed my PC, deactivated Adobe Acrobat and tried to load on new PC. Got to registration and get the message " A problem was encountered while trying to send information over internet" this is 8 standard

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When I try to use it to make pdf files I get the message "Missing PDFMaker files
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Moving this discussion to the Acrobat Installation & Update Issues forum.

Having trouble deactivating adobe acrobat 9 pro

Hello,
Im moving over to a new computer (windows 7) I have a student version of CS5 and it includes a seperate disc for Adobe acrobat 9 pro. I already deactivated the other programs in the suite and uninstalled them from my old computer to the new one and they are working fine.
I tried to install Adobe Acrobat 9 Pro using the cd to my new computer but it says that the serial # is invalid. I check my old computer and it still has Adobe acrobat 9 installed ( adobe reader) but under the help menu of the application there is no deactivation option. Im not sure how to deactivate it or what I should do
Any and all help is great appreciated.

artist twin wrote:
I check my old computer and it still has Adobe acrobat 9 installed ( adobe reader) but under the help menu of the application there is no deactivation option.
Which one is actually installed. Adobe Acrobat and Adobe Reader are diffrent applications and Reader doesn't require activation.

Deactivating Adobe Acrobat X pro

Dear Sir, I need to Deactivate Adobe Acrobat Pro X from one machine & use it on another machine. I have volume License key.

Hi Amajid,
Please uninstall the product from your previous machine and re-install it on the other machine.
It will take care of the deactivation process.
Regards,
Anand

Cannot deactive Adobe Acrobat Professional 8.1.0

I am trying to deactivate License on my old laptop to install on the new one but it's cannot. Please help!
Best regards

Acrobat 8 Pro's activation servers were retired. As the owner of that product you get a replacement non-activation copy and a new serial number for it.
You can simply uninstall the old copy.
Download Acrobat 7 and CS2 products
Gene

I cannot access my previous computer so need soeone at Adobe to deactivate the Adobe Acrobat XI Pro Serial Number. Chat is closed again today (or at least when I'm trying to acess it. How should I be contacting someone?

I cannot access my previous computer (as the School Technicians reformatted it before deactivating Adobe Acrobat XI Pro). What's the procedure to contact someone to help when chat is closed?

your post here and chat are your two options.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

When installing Adobe Acrobat on my new computer I get the message that the serial number is invalid.

I try to install Adobe Acrobat on my new computer, but I get a message that the serial number (the one I found in My Account) is invalid.
I have already deactivated Adobe Acrobat on my old computer.

first make sure you are installing the right product from the original disks/saved download, as there are multiple similar products. Did you buy direct from Adobe?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

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I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

How do I get rid of deactivation error 194:1 in Adobe Acrobat Pro ver 9

How do I get rid of deactivation error 194:1 in Adobe Acrobat Pro ver 9
It happens on multiple PCs

All menu content, include motion, is limited to 1 Gig. This is not easy to calculate. This is not a common error unless you are over.
When projects are revised, particularly numerous times, Encore may not correctly remove old elements.
Easiest method here is probably to start the project over. You can import the menus from the old project.
You can also close this project, and try clearing the media cache.

Adobe Acrobat Pro XI Missing Deactivation in drop down

I work for a small business. Plenty of users have this product Adobe Acrobat Pro XI. There is SIMPLY NOT a Deactivation button in the Help drop down. CONTRARY to what Adobe's help says online, this is NOT working and it's kind of ridiculous I have to work so hard to deactivate this product to install it again. That should be elementary. Any help appreciated so I can get my people working again using this product would be so great. Thank You

Hi forumdweller,
You're right; it should not be a chore to deactivate your software. You mention that you work for a small business; did that business buy a volume license for Acrobat? If so, so there wouldn't be a Deactivate option, and you'd have to contact the volume licensing administrator in your office for help.
If Acrobat was part of a suite, then try deactivating from another product in the suite.
Please see Activation & Deactivation Help.
Best,
Sara

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?
(There is no possibility to ask Adobe. The chats are not working. No other contact is available.)
http://www.ebay.de/itm/Adobe-Acrobat-9-PRO-Win-Vollversion-/141450672967?pt=Software&hash= item20ef1dfb47

http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html describes what must be done by the buyer AND the vendor. If you both cannot comply, the license cannot be transferred.

Adobe Acrobat 7 Standard - keep deactivating

Hi all
I have a version of adobe acrobat 7 that keeps deactivating its self and getting the message please active. This happens every few weeks. Now it says that I have activated to many times and will no longer activate and gives error code 93-2 in bottom corner of activation screen. this version has never been installed on any other machine.
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HP laptop in a Docking Station running xp sp2

This is a problem that can only be solved by calling the activation hot line number in the activation dialog box. They can send you a software fix for the problem, but they must reset the activation counter.

How do you transfer Adobe Acrobat XI Pro Student version from old computer to new computer?

i just got a new computer and got my Adobe Acrobat XI Pro Student and Teacher Edition installed from my old computer; however on my new computer, it's only showing up as Adobe Reader and not the Acrobat XI Pro version. I've only had it for less than 3 months and it is NOT a trial version. It is fully paid for. Please help. Thanks!

Same problem here. I deactivated Tech Comm Suite, and when I got my new laptop, I installed the new Tech Comm Suite, which is fully licensed. It won't let me open Acrobat.

How do you move adobe acrobat XI pro from one computer to another?

how do you move adobe acrobat XI standard pro from one computer to another?

Hi jeszamom,
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You'll need your serial number to activate on the new computer.
Please let us know how it goes.
Sara

Deactivating Adobe Acrobat 11

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