Deferred Interest

I just opened up my statement in the mail and saw that I had been charged over $861.55 in interest. At first I thought my credit account had been hacked, only to find out that it was deferred interest from my 0% interest for 18 months on a laptop that I had purchased.
The situation is very alarming to me, as I am currently in a financial crunch as I am helping out a sick relative. Had I known that I would have been charged such a high amount of interest, I would have paid it all off last month. I have ALWAYS paid well above the minimum payment and have never had a late payment.
I've seen that moderators or customer service representatives have been able to talk to Citibank on behalf of the consumer to see what could be done. If given the opportunity to, I will pay off my balance in full this month if it means not having to pay this interest. My financial stress levels are at an all-time high right now, and this really does not help. Please help!
Solved!
Go to Solution.

Hello bmagsam,
Welcome to the forum. It definitely would be alarming to discover you have been charged with deferred interest fees. It is very generous of you to be helping your sick relative, and I can imagine the strain any unforeseen financing charges would put on your budget during this time.
I am very glad to read that Citibank was able to defer the interest for one more month! They are a valued partner, and always willing to assist our customers whenever possible. As the other users here have mentioned, and for future reference, please note that the promotion expiration will not be the same as the payment due date. The expiration is determined from the date of the purchase. Also, the expiration date is clearly listed on all billing statements.
Thank you for posting on the forum, and if you ever have any other questions or concerns, please do not hesitate to let us know!
Maria|Social Media Specialist | Best Buy® Corporate
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Similar Messages

Question on Deferred Interest

Hello! Just tried to post this a second ago and my computer freaked out and posted it before I could type my message.
Anyway, I just had a question about a deferred interest issue. I was under the impression that I had another month to pay off my balance, but was shocked to discover this morning that I had been charged almost $400 on a $140 charge. Naturally I was distraught because I was planning on paying the whole rest of the balance off in full this month. I have been extremely stressed lately (family health problems, having to move, work issues, etc.) and probably miscalculated on the time I had left, and since I have paperless billing and just log in and pay off some of the balance each month (more than the minimum required), I may have missed it.
I've seen here before that moderators or customer service representatives have been able to talk to Citibank on behalf of the consumer to see what could be done. I've been trying to send this as a message to Citibank's customer service for the past 30 minutes and keep getting an error message, so I thought maybe someone could help reach out to them for me. I don't have access to a phone right now as I'm at work. My stress levels are through the roof right now and if someone could help put me in contact with someone about this, I would be super grateful. Thanks for any help.

Hello Comsnyde,
Discovering a $400 charge on my credit card account would be alarming, particularly so if it wasn’t a charge I was expecting, so I can imagine your shock in finding such a startling amount on your monthly billing statement. As it sounds like you believed you had one more month to pay off your purchase, I’m sure this is an incredibly frustrating situation, and I’m sorry to hear of the roadblocks you’ve run into while trying to figure this out on your own. While Best Buy has nothing to gain when customers don’t pay off their purchase within the promotional period, I’m glad you reached out to us for further assistance.
As Citibank, N.A. is the issuer of your My Best Buy credit card account, I would be glad to share your inquiry with our Citibank contacts for further review, especially if you’re unable to reach out to them directly for whatever reason. I need some more information from you to do so though, so please be on the lookout for a private message from me within the next couple of minutes. You may view it by logging into the forum clicking on the envelope icon in the upper right-hand corner of the page.
Thanks for posting,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Deferred Interest Charge

I am absolutely livid about the deferred interest charges. I set up auto-pay as soon as I purchased a Samsung television after taking advantage of the 36-month, 0% interest promotion. I set the monthly amount at well over what would be required to pay off the balance prior to the expiration of the promotion. However, because of the way my payments were allocated, there was a balance left at the end of the promotion. Because I had set up auto-pay and did not receive paper statements, I didn't realize there was a balance until I decided to take a look at what I owed back in January. I was floored when I saw a $2,500 interest payment on the statement. I called to discuss this issue and offered to pay the balance in full minus the interest charge. I felt that this was reasonable as the promotion had expired only a month prior to my phone call to Best Buy. The lady I spoke with said she could not take the interest charge off. I told her that I was perfectly capable of paying the entire balance (minus the interest charge) right there on the phone with her and that, if she wasn't able/willing to work with me at all, I would have no reason to keep my Best Buy credit card active. Why would I want to do business with a company that doesn't care to work with me, especially considering the amount of money I had spent on that card (even without the interest charge!)? She was still unwilling to work with me, so I ended up canceling my card. This was quite a poor decision on Best Buy's part as I had made a number of purchases on the card and planned to do so in the future. I studied each of the statements from the prior year carefully and could not figure out how in the world the payments were being allocated. Even though my monthly payment stayed the same, the amount allocated to the television changed every month. This is without my making any additional charges to the card. Some months, the amount allocated was more than sufficient to cover what would have been necessary to pay the balance in time. Other months, almost nothing was allocated toward the television. It made no sense. I spoke with Citibank and they were not cooperative either. I'm hoping that Best Buy will work with me on this issue before the expiration of my next promotion that I took advantage of on another large purchase. If Best Buy is not able to work with me, I will be forced to transfer the balance to another card so I don't incur even more deferred interest charges. There is no way I could make sufficient monthly payments to cover the interest that was put on the card plus the balance of the purchase I made on the other promotion before that promotion expires in July. If this issue gets resolved, I would gladly re-open an account with Best Buy. However, at this time, I have no reason to do business with a company that doesn't want to take care of its customers. Yes, I understand that there are certain terms and conditions with which the credit card holder is to comply, but this is also a situation that could be remedied while maintaining customer satisfaction. We shall see.

I would suggest to ALLWAYS look at your statements, whether you get one by mail or whether they are electronic.
Also, Best Buy doesn't make any decisions as to whether they'll remove interest charges. Citibank owns your card and only they have the power and authority to do this. Best Buy moderators on here may be able to talk to Citibank on your behalf to see whether they'll remove it, but since Best Buy doesn't own your credit card account, they have no legal authority to do anything else.
As to how payments are allocated. After the minimum payment has been paid each month, any additional payments will be allocated to the purchase with the highest amount of interest accruing and then once that is paid down, additional payments to the next highest interest purchase. Deferred interest is seen as 0 accrues interest since it will cost you zero interest if paid off according to the terms so additional payments don't get added to it until other interest bearing purchases have been paid off.
This sounds really bad and malicious, but in reality, the Federal Government decided that this is how payments will be allocated via the CARD Acr of 2009. Citibank is merely following federal law on how they allocate payments. You can change this by contacting the bank during your deferred interest period and telling them how you want it allocated, but per the law, you must initiate that contact.
Hope this helps explain how the payments are allocated. It makes it harder for deferred interest plans, especially when you make other purchases with the card that bear interest. But that's the way the federal government decided banks had to allocate payments.

Re: 18 Month Financing (deferred interest) is deceptive.

Glad to join and hear from people with similar issues.
Best Buy set up my account in their store for deferred payments, then never sent an invoice. Ever.
Their bank kept calling an old number at a former address about the account. Finally someone there was nice enought to let me know. When I finally caught up with it all, Best Buy had charged interest on amounts they never invoiced!
Immediately I paid their bill in full, except for the interest which they can't claim, never having sent a bill on whcih to collect a payment.
I called my local store and also spoke with the bank's customer service, rep, who promised to remove the interest charge but didn't. I've called since, reps say sorry we'll handle, but don't.
Does anyone know if Best Buy has a workable avenue to take care of this, or just BBB and Attorney General?

Hello Patricialee,
If you received interest charges on a purchase you had never received an invoice for, it would be very shocking and infuriating. I can imagine you were quite confused to receive such phone calls, and apologize for any disappointment this experience may have caused you.
Best Buy’s branded credit cards are managed and serviced by a completely separate entity, Citibank. That being said, we would have no control, influence, or access to your account and would not be responsible for issuing any invoices or statements. We would also unfortunately be unable to make any reversals of deferred interest, and I am truly sorry if you were at any time provided such a promise.
That being said, we often attempt to partner with Citibank in cases such as yours in order to see what options we may present to you. I’m happy to hear that Citibank was able to assist in regards to your deferred interest when you contacted them directly. If you should have any further questions or concerns, please feel welcome to let me know.
Cheers,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Re: Deferred Interest Charge

I also got deferred interest added to my statement. Last time I went to best buy I asked about the interest rates and how it worked. The sales man said I pretty much have 12 months free finance and other things over a certain amount may qualify for 18 months. So I guess that he was wrong and I got charged over $100. Lesson learned to just try things out at best buy and buy it at amazon. Once I pay off the credit card it will be cut up and never used again. No thanks sales man at best buy!!!!!

Hello Jenn8o8,
Finding an unexpected charge on your billing statement would be an alarming sight, so I’m can imagine your confusion seeing a deferred interest charge appear your My Best Buy credit card account. While we do offer a few repayment options for select purchases, it seems like they were not fully explained to you by the store associates when you made your purchase. Please know Best Buy has nothing to gain when customers do not pay off their purchase within the promotional period, and I apologize for any frustration this may have caused.
As you may have learned, promotional financing plans require minimum monthly payments to be made and the full balance to be paid within the agreed timeframe; interest will be charged to accounts from the purchase date if these terms are not met. As it’s my hope you decide keep the card and use it towards any future purchases, please know any details surrounding these repayment terms can be found in our promotional financing information in-store, on BestBuy.com, in your credit card agreement and on your monthly statements.
Citibank, N.A. is the issuer of your My Best Buy credit card account, and as such, we do not have the ability to review your account in detail. I’d be glad to share your case with our Citibank contacts for further review though, so I’ve sent you a private message to gather some additional information from you. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
Thank you for posting,

36 Month Financing (deferred interest)

Hello,
I bought a TV, I guesst 36 month ago and was making all my monthly payments ( > minmum). on 7/18/14 I had $2,153.86 on deferred interest on my statement. I only had $879.43 left to pay off. This interets seems to be very very hight. If I know this I would have borrowed money and paid the $879.43.
Do not best buy (or I guess 3rd party handing payments) consider that I paid ($1637) in the past 36 months.
Thanks

Hello there jkhader-
Having a credit card can be a great way to make those large purchases that you can afford to pay all at once and I’m glad to hear that you’ve been able to utilize the Best Buy credit card in this way. However, I can certainly understand your concerns about what your payoff amount might be.
While the Best Buy credit card does have our logo on it, the payments and financing are handled by Citibank, so I’m not able to see how your payments are disbursed among your purchases. Mbrguy did cover some of this in his post and if you do have other purchases on your Best Buy credit card, the payments go towards those different purchases.
As I understand it, any payments made to the account would first be applied to all minimum payments due for purchases on the account. Next, it would be applied to purchases that have interest charges due. Lastly, if funds remain from the payment, they will be applied to purchases with the financing promotions, in the order they are set to expire.
If you have any questions about how your payments are been distributed among your purchases, I would recommend contacting Citibank at the customer service number on the back of your card or on any of your statements.
If you need further assistance beyond that, please let us know and we can see if we can help!
Thanks,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy DOES need to address all the negative issues with Citibank!

Hi, I've read all the negative posts about Citibank.
I have been a loyal customer of Best Buy for quite some time and have purchased products from washing machines to electric guitars.
I have my own story:
I've had nothing but issues with them since Best Buy went to them. The last 5 bills I've received have been all messed up. Each time it's been for at least 2 hours. I never had problems until the switch to Citibank.
I have several deferred interest purchases. I've taken each of those, divided them by the number of months the contract is for, thus determining how much to pay each month to pay them off by the expiration date. Citibank has screwed them up every month. Distributing them differently than I had requested. One time in "fixing" their mistake, they "mistakenly" added an additional charge of $130 to my account! In reversing that they screwed up other distributions. That's why I've been on the phone with them so long each time. Some of them they still haven't fixed.
One six month account isn't due to expire until 9/16/2014, but the way they are applying the distributions it will be paid off 6/15/2014. A full 3 months before it is due. It obviously saves them having that receivable for 3 months.
Most of the customer Service reps have tried to be helpful but some of the time it is them that do the screw-ups. When I ask to speak to a Supervisor they are usually not helpful or rude. I was talking to one and he wasn't answering my questions, I challenged him and found out he wasn't even listening! Sometimes they say "it was a change that didn't get into the computer right". I've spent my entire career in the computer industry (Retail chains, Discount Chains, Accounts Receivables, and Bank Systems) You NEVER release a change until it has been completely tested. Apparently they have someone totally incompetent that department.
They apparently started a new policy 2 months ago that applied your minimum payment to the your revolving balance (non-promotional) first, if you only had Promotional balances it was applied to the one that would expire first. Again, it's a way for the bank to relieve Receivables earlier than they should. To their benefit.
I don't understand why so many of the Moderators and other responders have to be so rude and condescending to the people in this forum. All we hear is this Mantra that Best Buy has nothing to do with the credit card. Yet, the Logo on the statement says "MY BEST BUY CREDIT CARD". When you pay by mail the payment stub "Make checks payable to "BEST BUY CREDIT SERVICES". When you call they answer "BEST BUY CREDIT SERVICES". And you wonder why people think Best Buy owns the credit cards?
You are correct that Citibank owns the credit cards and processes them. But some Executive at Best Buy initiated having Citibank do this. You talk about it's just a marketing thing to have Best Buy's name on everything. Well I'll tell you. with all the complaints I've read here and horror stories that I have personally heard from customers, it is a very NEGATIVE marketing thing.
Most of the customer Service reps have tried to be helpful but some of the time it is them that do the screw-ups. When I ask to speak to a Supervisor they are usually not helpful or rude. I was talking to one and he wasn't answering my questions, I challenged him and found out he wasn't even listening! Sometimes they say "it was a change that didn't get into the computer right". I've spent my entire career in the computer industry (Retail chains, Discount Chains, Accounts Receivables, and Bank Systems.) You NEVER release a change until it has been completely tested. Apparently they have someone totally incompetent in that department.
They apparently started a new policy 2 months ago that applied your minimum payment to your revolving balance (non-promotional) first, if you only had Promotional balances it was applied to the one that would expire first. Again, it's a way for the bank to relieve Receivables earlier than they should. To their benefit.
I also noticed that one of the Moderators posted a response to several complaints about no more 18 month deferred purchases that it was Citibank that discontinued them. It seems to be a very popular "marketing thing" for Best Buy also. Why keep a bank that dictates "marketing things" to your company?
Have any of these many complaints been brought to the attention of Best Buy Management? Do they even know about them? If they have, then I would think they would be concerned enough to re-think their decision on a Bank Card Processor.
Many have said they will quit buying from Best Buy. I will not. I like the stores, their merchandise and staff. But I have serious concern that if this problem is not addressed thier may nit be a Best Buy to shop at in the future.
For that reason I am sending a letter to the CEO and CFO regarding this.
I would suggest each person that has complained dothe same. Since the Moderators blocked out the executive's names on one of the posts, you can go to Best Buy.com main page at thew bottom under "Corporate Info/About Best Buy/About Best Buy (yellow Tab)/Executive Team and you will find their names. The Corporate address is one one of the posts in here. The one the they deleted the names from. Maybe all of our voices will be heard.
P.S. - Check back to see if I'm blocked or this post is closed or deleted. If so, another thing to comment to the Executives about...
Best Regards Everybody!

Hello GJT,
Welcome to the forum, and thank you for being a loyal Best Buy customer! I'm very sorry to read of all the troubles you've been having with your My Best Buy credit card account.
If you made a purchase using one of our interest free financing offers, to avoid paying the interest, you would need to ensure you were making the minimum monthly payments and paid the full balance by the end of the financing term. For future reference, the promotion expiration will not be the same as the payment due date. The expiration is determined from the date of the purchase. This date would have been clearly marked on each of your billing statements.
If you did make other purchases during the financing period, the payments would have been applied to the account according to the credit card laws as the others have mentioned. It is my understanding that any payments made to the account would first be applied to all minimum payments due for purchases on the account. Next, it would be applied to purchases that have interest charges due. Lastly, if funds remain from the payment, they will be applied to purchases with the financing promotions, in the order they are set to expire.
As you may be aware, Citibank, N.A. is the issuer of your My Best Buy credit card account. Due to this, we have no influence, or access to their accounts or policies. It is however, my goal to assist our valued customers as best as I can; therefore, I will be reaching out to Citibank on your behalf to look into your concerns. and they should be reaching out to you directly within the next 3-5 business days to discuss this further. If you do not hear from them within this timeframe please let me know.
Thank you for posting your feedback here on the forum, and please do not hesitate to let me know if you have any further questions or concerns.
Sincerely,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

18 Month No Financing

I am very upset with Best Buy on its alliance with CitiBank and though I know there's nothing more than I could do, I thought I just post my feelings on this.
I've always done my electronic shopping at Best Buy and always excited to keep my Elite status for my reward zone for the past years. It's primarily because of that I make Best Buy my first go to place for electronics and do shopping for my customers. When I chose the option of purchase of 18 month no financing fee, I figured it was probably similar to what best buy had with chase in that there was 18 month no financing on large purchases and you start to pay interest if you go over. But my mistake was trusting Best Buy's decision for this merger. I chose this option, only to find out of deferred interest charges on that option of $773 in one swoop! Now, I've over exceeded my balance (yes I am aware there's no "cap"), my monthly payments are, or course, larger, and now it shows on my credit report that I've exceeded my balance which is critical for downgrade on my credit report. I'm stuck paying these fees now.
I blame myself for not reading it thoroughly but again, it's because of my loyalty to Best Buy that I felt it would be more of the same as before. I can't justify coming back and making large purchases anymore. I don't even care for buying any purchases at all. You may say this is a CitiBank issue and not Best Buy, but that's just deflecting the issue. Best Buy acquired Citibank (or vice versa). You are both the same now. They're policies are now Best Buy's policies. Just own it. I quit CitiBank years ago because the way they hold interest is ridiculous. I should've remember that. Anyway, that's my feelings for it and that's that. I plan to make a large payment soon and close my account.

Hello jramz52,
Welcome to the forum, and thank you for being a loyal Elite Plus customer. I'm sorry to hear you were caught by surprise when you saw the deferred charges on your My Best Buy credit card account. I can imagine how distressing it would be to realize you have to pay a lot more than you were originally expecting.
I would like to take this opportunity to clarify that while Citibank, N.A. is the issuer of your My Best Buy credit card account, we did not merge with the company. If you made a purchase using one of our interest free financing offers, to avoid paying the deferred interest, you would need to ensure you were making the minimum monthly payments and paid the full balance by the end of the financing term. For future reference, the promotion expiration is not be the same as the payment due date. The expiration is determined from the date of the purchase; Therefore the interest was charged in full accordance with the terms of your contract with Citibank and as detailed in your monthly statements.
That being said, it is my goal to assist our valued customers as best as I can, so I will be sharing your concerns with Citibank, and they should be reaching out to you directly within the next 3-5 business days to discuss this further. Please let me know if you do not hear from them within this timeframe.
Thank you again for sharing your feedback here on the forum, and do not hesitate to let me know if you have any other questions or concerns.
Sincerely,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

Creating Multiple Invoice, First details repeat on every invoice

Im creating a addon were in a select statement will create a multiple invoice with 2 details each ,The correct number of records were save, but we notice looping this into several invoice the first details of every invoice are the same, the second details for every invoice are ok
pls see codes
-- start of loop -
vProcess = oMatrix.Columns.Item("Include").Cells.Item(nLnDtls).Specific.checked
If vProcess = True Then
Dim sDateAsOf As String
Dim nProcAmt As Integer
oCompany.StartTransaction()
oInvoice.DocType = SAPbobsCOM.BoDocumentTypes.dDocument_Service
oInvoice.CardCode = oMatrix.Columns.Item("CardCode").Cells.Item(nLnDtls).Specific.value()
oInvoice.Comments = " Data Interface = " & oMatrix.Columns.Item("LineId").Cells.Item(nLnDtls).Specific.value().ToString & " of " & oMatrix.Columns.Item("Terms").Cells.Item(nLnDtls).Specific.value().ToString
oInvoice.NumAtCard = oMatrix.Columns.Item("AcctNo").Cells.Item(nLnDtls).Specific.value()
oInvoice.DocDate = Date.Now.ToShortDateString
oInvoice.TaxDate = oMatrix.Columns.Item("DueDate").Cells.Item(nLnDtls).Specific.value()
oInvoice.DocDueDate = oMatrix.Columns.Item("DueDate").Cells.Item(nLnDtls).Specific.value()
'-- Invoice Details for Monthly Amortization--
sDateAsOf = oMatrix.Columns.Item("DueDate").Cells.Item(nLnDtls).Specific.value().ToString
nProcAmt = oMatrix.Columns.Item("PrinDue").Cells.Item(nLnDtls).Specific.value()
oInvoice.Lines.ItemDescription = "Remaining balance as of: " & sDateAsOf
oInvoice.Lines.AccountCode = "4101010"
oInvoice.Lines.LineTotal = nProcAmt
oInvoice.Lines.BaseLine = 1
oInvoice.Lines.SetCurrentLine(1)
oInvoice.Lines.Add()
prevPrinDue = prinDue + nProcAmt
prinDue = nProcAmt
Deferred Interest oInvoice.Lines.ItemDescription = "Deferred Interest Income For : " & oMatrix.Columns.Item("DueDate").Cells.Item(nLnDtls).Specific.value()
oInvoice.Lines.AccountCode = "2102030"
oInvoice.Lines.LineTotal = oMatrix.Columns.Item("IntrDue").Cells.Item(nLnDtls).Specific.value()
oInvoice.Lines.BaseLine = 2
If oInvoice.Add 0 Then
MsgBox("Error " + oCompany.GetLastErrorDescription())
Else
'Update flag
oRsSave = oCompany.GetBusinessObject(SAPbobsCOM.BoObjectTypes.BoRecordset)
strSave = "UPDATE @CPI_LOA1 SET U_flag=1 WHERE @CPI_LOA1.LineId = "
strSave = strSave & oMatrix.Columns.Item("LineId").Cells.Item(nLnDtls).Specific.value() & " AND @CPI_LOA1.DocEntry = " & oMatrix.Columns.Item("DocEntry").Cells.Item(nLnDtls).Specific.value()
oRsSave.DoQuery(strSave)
End If
oCompany.EndTransaction(SAPbobsCOM.BoWfTransOpt.wf_Commit)
End If
nLnDtls = nLnDtls + 1
Case Else
nLnDtls = nLnDtls + 1
End Select
--- end loop
I hope some could help me to solve this problem
Thanks
Loren

Hi Loren,
Try this,
oInvoice.Lines.ItemDescription = "Remaining balance as of: " & sDateAsOf
oInvoice.Lines.AccountCode = "4101010"
oInvoice.Lines.LineTotal = nProcAmt
oInvoice.Lines.BaseLine = 1
'oInvoice.Lines.SetCurrentLine(1) <------- remove this line
oInvoice.Lines.Add()
Regards
Edy

Bad, bad BestBuy!!!

I purchased a 55" TV 2 yrs ago. I was told I had 6mo NO interest, if I would sign up for and use BestBuy credit card, I agreed. 2yrs later, I get slapped with >$350 interest charge, after paying well over $1,000 towards debt. CITI (BB credit card) acts like it is my fault for making more purchases with my BestBuy credit card and not calling to allocate all over-minimum-payment $$ to purchase of TV. How was I supposed to know??? That is not what I was told & I thought promotion was already over. Paperless statement is very misleading.
I hate to say it, but it looks like I will never shop at BestBuy again (unless it is fixed, which I doubt will happen)
Unhappy customer

I don't see how they misled you. Big you paid the promotion off within 6 months, you would be charged zero interest. It's as plain as day. Unfortunately, the bank follower federal law in how they allocate payments. This isn't just something the bank decided to do, the actual law, CARD Act of 2009, makes them allocate payments a specific way.
And CrystalWoW is correct. You stated that you've had several promotions, yet none like this. Well, if they were deferred interest promotions, they were EXACTLY like this because federal law dictates how they are handled and Citibank is following all of the laws in how they allocate payments.
It's unfortunate that you didn't read your statements because the information you would need to see exactly what you needed to pay and when is written plain as day in it.
Also, CrystalWoW wasn't being a "jerk" as you stated, she was simply telling you the truth about how things were. Too many people are so used to being treated like children and when they meet someone who tells it to then straight and blatant like an adult, they can't handle it.
I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---

Non-contract iPhone 4s

Hello. We will be purchasing iPhones in a few days when my wife and I move back to the USA from Japan.
Of course we want the iPhone 4s. Excuse me for my lack of knowledge about 'unlocked' iPhones as we've never had
an iPhone before-but this is what I want to know:
If we have the unlocked iPhone 4s-how do we 'pay as we go' for calls, messaging, data, Hotspot, network, et al?
I know that there are pre-paid cell phones and 'pay as you go' cell phones one can buy. However-how does this work
with a smartphone such as the iPhone 4s? I would just like to know all my options before settling on a 2-year contract commitment that
may or may not be the right fit for my family. Any helpful hints are appreciated!
paulbassoon

Masterlop wrote:
Hi, I was looking into buying a non-contract Iphone 4s from Virgin Mobile through Best Buy... My question is:
Can I use a Credit Card (Not Best Buy's) to put down to pay monthly from that for the 18 month financing plan?
Not unless the card you use happens to have a similar payment plan. The 18 month deferred interest plan applies to Best Buy credit cards that used to be handled by HSBC but are now being serviced through Capital One.
This message was transmitted on 100% recycled electrons.

18 month finance scam. Specifically asked for no finance promotion.

Here I am 18 mos later being charged 453.00 interest. There was no note of a finance promotion on my reciept! So I figured I was good and the sales associate did what I asked. Boy was I wrong!!!!I receive my bills electronically.... the deferred interest does not show til page 3. I am waiting for the staement to download the month after I purchased my computer.I called customer service absloutley no help! Unless I pay it off now.What a crock! I will never purchase anything at best buy on their credit card again. I'm so mad I will stay out of that store and purchase my needed items elsewhere. This is a scam especially if you recieve your statement electronically!And you can't depend on the sales people because the credit card company can always weasel out. Unless enough of us bring a class action lawsuit! Sounds like a good idea to me.

the financing options are often times found on the screens at our registers. The receipt doesn't always show the financing option that you clicked on, but that is what the statement is for. When you signed off on the credit card, you acknowledged the terms and conditions, which means you are to pay the balance due within the promotional period. If you do not your will be charged interest of the entire sale at the end of the promotion. I don't know where the scam is, or why you would think a class action is necessary? i have had an account with the company since 2007 and haven't run across this issue ever, but i guess im weird for checking on how much i owe the bank after i borrow money from them.

Credit card problems since the switch to Citibank!

I'm a senior who's used your card services for years now. I've never had any problems until the very sudden switch to Citibank.
Since then customer service has been horrible. Before the switch I made some purchases with the deferred interest charge. I did not receive statements after the switch. I wasnt even aware there was a switch in place. and I tried in vain to find out how much was left to pay before I got hit with a huge interest charge.
No one was ever able to help me! And I wasn't receiving statements!
So then I got hit with over 400 dollars in interest charges! I've never missed a payment, I've always paid off before the interest charge but thanks to this switch I got confused and miscalculated my payments.
I'm very disappointed with Citibank, with the way best buy handled the switch, and with customer service on both ends.
Im considering paying off the account and closing it immediately and never purchasing from you at all in the future.

Hello MissL-
Dealing with credit cards and credit card companies can definitely be frustrating at times, I’m sorry to hear that you are having some issues getting assistance from Citibank with the Best Buy credit card.
While the Best Buy logo is on the card, the financing and billing is handled by Citibank, so we have very little control over any issues that come up regarding your card. However, we can try to contact them on your behalf as an advocate for your concerns. Please keep in mind that I cannot guarantee a specific outcome to that contact.
It may take a few days to hear back from them, but once I do, I will contact you via Private Message with the details. You can check your Private Messages by logging into the forum and clicking on the envelope in the upper right hand corner.
Please let me know if you have any questions,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Interest on deferred payment

Hi Sir,
I'd like to know if is possible to SAP System, to manage interest on deferred payment to a customer.
i talk about no like an interest on arrears debit for items.
For example one customer have a invoice of 2000 euro and decide to pay it in 2 tranches.
In this case it must be apply a interest of 10%, so total become to 2020.
tanks for your attention.

Many threads are there on this topic. Check couple of those
[Configuring the Interest Calculations Procedure |http://www.sap-basis-abap.com/sapfj001.htm]
[Interest on Arrears for Overdue Items |http://help.sap.com/saphelp_dimp50/helpdata/en/d2/6f9065415e11d182b10000e829fbfe/content.htm]
Please search before posting.
G. Lakshmipathi

Interest on Deferred Customer Invoices

Dear Team
Customer query as follows, Can you please help me out with your Valuable Sugestions .
Interest on Deferred Customer Invoices. We have debts that are deferred until the client passes away.
We would like to be able to raise SD Invoices and allow SAP to calculate the interest over the period the
invoice remains unpaid. We want to be able to update the interest rate.
We know this is possible in SAP, can you please advise how we go about this.
Thanks
Edited by: Lakshmipathi on Dec 9, 2011 1:35 PM
Thread Locked - Reason cross posted

Hi,
In the report you can maintain customer,total out standing amount,Period (from which date you want to calculate the interest), interest % and total amount including interest.This filed will give you the total information of customer who beyond the base period dates and how much interest they are being charged and total amount after interest. Explain the same to your ABAPer.
Regards
Ram

Deferred Interest

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