Deploy Acrobat updates?

Most of our computers are running 10.0.3. We'd like to update them to 10.1. When we deployed Acrobat initially, we created an AIP and patched it to 10.0.3. To apply a new update, would we need to update our AIP then completely redeploy Acrobat? Or can we just simply push out the .msp file and have that update the workstations? Thanks!

I think you need the Enterprise forum
http://forums.adobe.com/community/acrobat

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Deploying Acrobat X updates?

We originally deployed Acrobat Pro 10.0.3. We created an AIP using 10.0 and the 10.0.3 MSP file. Now that 10.1 is out, we would like to update our machines. I was reading the enterprise guide and from my initial understanding, it seems we need to deploy Acrobat to every user--we can't just push out an update. Is this correct? Is there no way to simply push out the MSP file to have the machines update to the latest version? Thanks!

Here's a follow up question, with my current work flow and understanding:
Acrobat is installed to machines via GPO pointing to an AIP.
When there is a patch, the patch is applied to a fresh 10.0 AIP, the old AIP is replaced, and the GPO is set to 'redeploy'. This in effect uninstalls the previous instance of the software, and installs the new version in it's place.
It works, but requires keeping or making a new 10.0 AIP to patch each time (a minor annoynce), the time to completely uninstall and reinstall Acrobat, and the network traffic to completely reinstall a 1+ GB application to every machine that has Acrobat installed.
Some people put out command lines that would install a msp to a previous installation. Can this command line be integrated into the same GPO, such that the patch is applied via GPO to those machines it is already applied to?
If not, what method is being used to run this command line on all pertinant machines, given that there is no guarantee that each machine will be online or available at any given instance (even better, it is possible, say if it were a laptop, that the machine may not be online for a month or more).
Using the first 'Full Reinstallation from a patched AIP' method is ugly, but works as a 'set it and forget it' method. Can the 'command line patch' be set up in a 'set it and forget it' manner as well?
Reading through the Enterprise Deployment Guide, using the AIP is the only method mentioned in the GPO section. So, anyone 'moving away from an AIP model', how do you accomplish this (or 'how do you accomplish this without additional software such as SCCM, which would be a whole new ball of wax with it's own problems, at least from what I've already read in this thread, and a huge overhead to implement to take care of the very few applications we would need it for).
Thanks for the input!

How to package and deploy Acrobat Standard without a Serial Number?

Hello,
In our environment we package applications without Serial Numbers depending on what it is. We do this so we can actively manage applications and we don't need to buy a licence for each and every user. If you never run the app, you don't need a licence, if you leave the firm we know what licenced apps you have and so can redeploy to someone who needs it.
How can we deploy Acrobat Standard to some of our users without a S/N attached? I've deployed Acrobat Pro using the trial software, when the user fires up Pro they have to enter a Serial Number before they can move on. Is there such a feature for Standard?
We really don't want to have to do a manual install for 60+ machines it would be a massive waste of time.
Any thoughts on the best way to proceed here?
Thanks
Mark

Those numbers should be on the internet. Apologies if my answers are confusing. I'll try again:
You can't deploy without a serial number.
You need a volume license.
Use the Wizard to customize the installer.
The Wizard allows you to preserialize the installer.
Updates don't need to be serialized. Just chain the latest update with the base install as described in the Admin Guide. Alternatively, you can do it later.
As far as adding seats, I don't know the answer. The Admin Guide links to licensing FAQs, but you can also try the Licensing Web Site, support, or your sale's person. You could also try creating another thread with the "add seat" question in the title.
hth,
Ben

Recomendations on how to deploy Adobe updates in a corporate enviroment

I am sure this has been asked but I couldn't find anything
We have many computers on a corporate network that are running Adobe Acrobat (6, 7, 8, & 9). I am looking for an effective way to update all of my adobe versions with the latest patches on all of the computers without going to each computer and downloading 6-12 different updates.
Is there a centrally manage and deploy the updates to all PCs automatically? I know there is many high-end software to do this that will cost 5,000-10,000 dollars but I would prefer to do it for much less if possible. Right now for us Adobe is the Only product that is 'out of date'.
If not, do I need to download each update and deploy all of them or is there a 'rollup' package or service pack I can install instead? ex...for Acrobat 8.0 I need to download 8.01, 8.02, 8.03, then 8.1, 8.12, 8.12, then 8.2...etc. I would like to download the most recent update and apply that to the origional installation. Most software has this capability so I may be surprised if Adobe doesn't offer this ability.
Any suggestions would greatly be appreciated.
Thank You

I am in a similiar circumstance and received the following advice:
CowboyInAZ recommended to me:
Why not manually download the standalone installer of 9.3.1, and put it on a network server? Then link to it internally, and let the end users install it from the internal link, where the firewall can't interfere with it.
|ʇɐb ɹəuəllıʍ responded:
Here are the downloads, if you want to use the suggestion from the previous post:
* 9.3 installer http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.msi
* 9.3.1 update http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3.1/misc/AdbeRdrUpd931_all_incr.msp
I am looking for a way to package the msp in a GPO but have not been successful.
Let me know if you find anything.

Deploy reader updates and install/uninstall reader via GPO ???

Hello,
Got a couple of questions on install/uninstall via GPO and how to deploy reader updates.
1) How to uninstall older version of readers via GPO?
2) Is there an ADM file available for installing the latest reader via GPO?
3) For reader patch updates, can it be deployed via GPO? If yes, any docs. I can refer to? If no, what is the minimum priviledge I must grant to domain users to allow them to run the update function w/in the reader (or assign to a specific file path)?
Thanks in advance!
Luke

You may find most of the information you need in http://www.adobe.com/devnet/acrobat/pdfs/deploying_reader9.pdf
Let us know if anything is missing.

Deploying Acrobat 9

I am deploying Acrobat Pro 9.0 to a group of computers, sharing the same license. I have a Software Distribution folder where I will deploy the .msi from using a GPO. The problem is, I need to incorporate the serial number in to the install. In the administator manual it says to do this:
For any application that you deploy (other than a transform you created by using Adobe
Customization Wizard 9), you must edit the Abcpy.ini file to contain the serial number information
for the application. To edit this file, right-click the file name and select Properties. Then, clear
the Readme check box and type the serial number information in the OEM Installation Options
box. Make sure you then place the edited Abcpy.ini file at the distribution point
The problem is that there is no Abcpy.ini file in the folder Acrobat installed to. Do i need to create this file?
Also, there are a bunch of patches that have been released since 9.0 came out. I will patch the .msi with all those patches up to 9.3.3
Can I just push that one 9.3.3 msi patch out? Or does all or the versions need to be available in the software distribution folder?

Hello,
Get the new admin guide and an updating quick key here: http://kb2.adobe.com/cps/837/cpsid_83709.html. The quick key should answer your questions re what to install. For Acrobat, you need to update with all the patches individually.
Regarding preserialization of the license, that file should be on your CD or web download with all the other files. When you find the file, open it and set
ISX_SERIALNUMBER.
It sounds like you might want to use the Customization Wizard to tweak the app first (turn off the EULA, set security, etc.). Doing so modifies the boostrapper's Setup.ini file. You can set ISX_SERIALNUMBER in wizard, in setup.ini manually, or on the command line.
Ben

Integrate Acrobat updates into install (Slipstream)

We use SCCM 2007 R3 in our corporate environment. We need to deploy Acrobat 10 and 11 Std and Pro. Is there a (realativly) easy way to integrate Adobe patches for each product into a single package? I don't want to install Acrobat 10.0.0 Pro, but need the latest patched version without making multiple installs.
For Adobe CS5/6 products like Illustrator and Photoshop, we could use the Adobe Application Manager Entepris4e Edition (AAMEE) to integrate these updates into one install. Baffled at why Adobe does not do this for Acrobat.

It's called Administrative Installation Point (AIP)
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/aip.html

Error 1923: Adobe Acrobat Update Service (AdobeARMService) could not be installed

When I try to update my copy of Adobe Reader, I get
Error 1923: Adobe Acrobat Update Service (AdobeARMService) could not be installed.
Verify that you have sufficient privileges to install system services.
This occurs even when I run the install program with "Run as Administrator".
And it occurs for release 11 and the older release 10.
How do I get around this problem?

Hi,
Please check the following thread for solution: http://forums.adobe.com/message/4789492
Thanks

Deploying Acrobat 9.0

I am deploying Acrobat Pro 9.0 to a group of computers, sharing the same license. I have a Software Distribution folder where I will deploy the .msi from using a GPO. The problem is, I need to incorporate the serial number in to the install. In the administator manual it says to do this:
For any application that you deploy (other than a transform you created by using Adobe
Customization Wizard 9), you must edit the Abcpy.ini file to contain the serial number information
for the application. To edit this file, right-click the file name and select Properties. Then, clear
the Readme check box and type the serial number information in the OEM Installation Options
box. Make sure you then place the edited Abcpy.ini file at the distribution point
The problem is that there is no Abcpy.ini file in the folder Acrobat installed to. Do i need to create this file?
Also, there are a bunch of patches that have been released since 9.0 came out. I will patch the .msi with all those patches up to 9.3.3
Can I just push that one 9.3.3 msi patch out? Or does all or the versions need to be available in the software distribution folder?

Use following forum:
http://forums.adobe.com/community/acrobat/acrobat_enterprise_install

Do I have to install acrobat updates in sequence?

I choose to disable Acrobat automatic updates and install them manually. I find the end users don't install updates and usually ignore the acrobat updates icons.
The only issue is that I'm not able to install the latest updates unless I go through each previous update first. For example I have Acrobat 11.0.0 from DVD and I want to update to 11.0.9 but it fails unless I install 11.0.1, 11.0.2, 11.0.3 and so on. This seems silly. To bring Adobe Acrobat up to date I will have to install over 900MB of patches.
Do the updates need to be applied in sequential order?
Thanks

The way it works if you just did a normal installation from the default installation file is as follows:
- The base installation 11.0.0
- The latest Quarterly Update (11.0.09 at this time)
* Note: If there are Security Updates between the Quarterly Updates then you need to apply those but as soon as the next Quarterly Update comes out you are back to first and last.

Installed latest Acrobat Update to 8.2.1 and now I can't print PDFs

I recently installed the latest Acrobat update to go to Acrobat 8 Professional 8.2.1. Now I can no longer print PDFs. Also when I look at the list of printers it shows "AdobePDF (Copy1)" plus many more copies (see picture below). I'm running Windows 7 64-bit. How do I resolve this problem?

I was having the same issue. Supposedly, Acrobat 8 and Win 7 aren't compatible. I then tried the following steps and it seems to work.
1. Right click on the Acrobat 8 icon and scroll down and select properties.
2. A pop up box will appear. click on the compatibility tab.
3. Check the box in compatibility mode and select windows XP (Service Pack 3), then at the bottom of the box, click on the box next to Run this program as administrator.
4. Click apply then ok.
Let me know if this works for you. Good Luck!

Acrobat Updater plug-in fails to install

I'm running Mac OS 10.4.11 on Mac G5 Quad, 6.5GB RAM, and whenever I run the Adobe Updater for my CS3 programs, I get a dialog box that says, "A new version of the Adobe Updater is available for installation. Click OK to install it now.", so I do, and it downloads and starts to mount a dmg or something, then I get an error message, "Adobe Acrobat Updater plug-in failed to install.", so I never know if it updated the rest of the Suite or not, can't find any info about this. Has anyone found the answer to this? Thanks! :)

Hi Meisha,
I have had the same problem for months now and cannot figure out how to solve this. I have seen another discussion with the same topic "Adobe Acrobat updater plug-in failed to install" but am unable to reply to the discussion for some reason. I'm new to using the forum.
Someone in that discussion (Donald Raymond) posted a command, but I don't understand how to effect the command nor how to reach him to ask him to clarify. The discussion link is here:
"http://www.adobeforums.com/webx?128@@.3bc4ba94"
I wish that Adobe would address this issue and give a valid solution. Otherwise, I'm unable to update my CS3 products on Mac OS. I also tried to install a download of a new Adobe update manager, but that didn't solve the issue.
I hope someone can help us!

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error w

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?

Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra

Using GPO to deploy Acrobat 9.1

I am ttying to deploy Acrobat Reader 9.1 using GPO as I have
in the past for previous versions however this new version has two
annoyances that I and probably my users will hate. I have got rid
of things like the EULA using an MST but these 'problems/hates'
remain.
1 Extraneous desktop shortcut (acrobat.com)
2 Prompt for proxy credentials on first load.
How do i get rid of both please.

Hello,
I'm sorry I'm not able to address your question. These forums
are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat User Forums:
Link to
Acrobat Forums
Thanks!
Michelle

Deploying Acrobat X in VDI environment

Hi
we're moving to a VDI environment in our organization with Windows 7 image.
one of the goals is to have the minimum amount of master images for the users. therefore only components and middleware are installed on the master image and our main solution for dynamic deploying of applications is Microsoft App-V.
now the issue is with deploying Acrobat X (Standard or Pro). Acrobat X can be packaged with App-V but one of the main features that don't work is to grab a docx file and convert it to PDF.
I thought it's because the Adobe PDF printer is missing from the package though I tried to installed it locally and still I didn't manage to oporate it so I'm not sure if this is the problem and obviously not that easy to debug.
the error message is :
Unable to find "Adobe PDF" resource files. Do you want to run the installer in repair mode?
as Adobe Acrobat is one of the most common 3rd party software in the market I wanted to hear what Adobe has to offer for companies that are headed for this type technology. I know that for example Adobe Reader XI comes with the App-V Deployment kit that installs all the necesary components of the product locally in order to deploy the software by App-V with all the features available, but I didn't find anything similar for Acrobat XI.
obviously my last option is to add 2 seperate images (one with Acrobat Pro and one with Standard) and have a security group for every group of product users. but it's the hardest to maintain.
hope to get a solution from you here
thanks

Hi Tomtomlevy,
I can't give you the good answer you deserve because App-V was not supported in X. However, it's apparently been delivered that way successfully by many admins. Probably the component you need is PDFMaker, but I'm not sure.
In any case, maybe someone who has experience will post here, but you may have better luck on an App-V forum.
Ben

Deploy Acrobat updates?

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