Describe Requirement item not adding to cart

After clicking the "Add to shopping cart" icon when creating a free text item for a cart, the screen refreshes and displays the screen again but the item's not added to the cart.
All the information is still held in the fields as though i'm creating a new free text item.
We are using SRM 4.00, SRM_SERVER 500, SAPKIBKS11.
Any ideas on this one ?
Keith

Hi,
We had a similar problem on SRM 4.0.
Pls refer the foll thread:
ERROR IN SHOPPING CART CREATION
BR,
Disha.
Do reward points for useful answers.

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Restrict the items while adding to cart based on zipcode.

Hi All,
I have a requirement of restricting the items while adding to cart based on the zipcode .
For ex . If I enter zipcode of 10014 ,then I shld able to only add 2 items .If i enter some other zipcode like 55344 then I shld able to only add 5 items .
Please help me to implement this scenerio.
Advance thanks

You can add a property in catalog for "Product" item-descriptor to refer to "ZipCodeQuantity" item-descriptor to define the restriction. This way even if the quantity for a particular product( for a particular zip) changes, it becomes easy.
zipcodeQuantity will have productid, zipcode, quantity allowed.
Use a droplet to show only the allowed quantity for a particular product for a particular zip code in product detail page. This way you can restrict them from adding in ProductDetail page itself.
Just an another way.
-karthik

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Applies to: Firefox 33.0 and 34.0 (beta)
Platform: Android 4.4.4 on Nexus 5 32 GB
When I install an add-on that should add an item to the Firefox menu such as Quitnow or LastPass, the new menu item does not show up. With LastPass, that breaks the add-on entirely since you can't log into the service. With Quitnow, the add-on is rendered similarly useless.
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The issue isn't that I can't close Firefox. I know that can be accomplished other ways, as you stated. The issue is that add-ons such as the ones listed that SHOULD be able to add menu items aren't installing properly/completely. Thus, the LastPass add-on is entirely broken because I can't log in and set it up as this is done via selecting a menu item that isn't there.
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Shopping Cart creation through describe requirement not working.

Dear All,
         We are in to technical upgrade of SRM 4.0 to 5.0 (CS). With SRM 5.0 we have ECC6 as a backend system.
         On SRM 5.0, we could successfully create SC from Internal Goods/Services & against that shopping cart a PO gets created in backend. But when we try to create shopping cart from describe requirement the system throws following error messages,
1.     Enter company code
2.     No logical system for FI maintained. Inform system admin.
3.     Error in account assignment for item 1
4.     Error in partner transfer
5.     Not possible to calculate tax
Plz, help to solve this error.
Regards,
Vivek

Hi
Try to clear one by one error
What is the company code in BAsic data of SC?
Run a report BBP_CHECK_CONSISTENCY for that user for sc.
Howerver verify these following configuration.
Implementation Guide (IMG): Supplier Relationship Management ® SRM Server ® Cross-Application Basic Settings ® Account Assignment ® Define Account Assignment Categories
Implementation Guide (IMG): Supplier Relationship Management ® SRM Server ® Cross-Application Basic Settings ® Account Assignment ® Define G/L Account for Product Category and Account Assignment Category- here there is a setting Product category, Accounr assigmnment (CC,WS , logical system name anf Gl acount) check it upi.
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regards
Muthu

The cart on the retail website is not adding new items to the cart. The items in the cart are replaced by new items added

The cart was not being updated. Firefox recommended all history for this website be cleared. All History was cleared. It resolved the problem of adding items to the cart. But now there is a new problem. The item in the cart is being replaced by new items ordered. So the cart has only ONE (The latest item ordered) in the cart. How can I resolve this issue?

Thanks... I got it....

"Create Limit" Item not visible in Shopping Cart for Employee

Hi Experts,
The employee user has the following roles in SRM 701 system.
/SAPSRM/EMPLOYEE
/SAPSRM/EMPLOYEE_EHP1. The user is not able to see the "Create Limit Item" option in Shopping cart & hence not able to create a limit item in the shopping cart.
The Purchase user has the following roles in SRM 701 system.
/SAPSRM/OP_PURCHASER_ADMIN
/SAPSRM/OP_PURCHASER
/SAPSRM/OP_PURCHASER_EHP1. This user is able to create Limit Item in the shopping cart using the "Add Item" Menu.
My requirement is to allow the users of type "Employee" to allow creating the limit items in the shopping cart. Could you please give some guidance on what needs to be done?
Thank you.
Thanks & Regards
Kasee

Hello Kasee,
As per the details given by you, you are using a mix of SRM70 and SRM 701 roles for the same user and hence system behavior will not be correct and it will lead to issues.
I suggest you to try the scenario with user having roles of one release i.e. either assign SRM 70 or SRM 701 roles.
Also if you are using portal , there also you have to map the user roles accordingly.
Moreover with SRM 701 we have the Easy Shopping cart delivered to customers where the user can only add items from Catalogs or Free text ones. You will not get different options like provided in the professional or normal shopping cart used in the SRM 70 releases.
With the /SAPSRM/EMPLOYEE role ( SRM 70 ) in the abap system and portal, you will get an option to add limit items in the SC's.
Same applies to the OP purchaser roles. Its not recommended to use /SAPSRM/OP_PURCHASER & /SAPSRMOP_PURCHASER_EHP1 roles together for one user.
You can also refer to the note 1476447 SAP SRM 7.0 EHP1 : Important info on New Functionality for more references.
Hope this will answer your query here.
Thanks & Best Regards,
Rahul
Edited by: Rahul Rastogi on Jan 11, 2012 9:53 AM

Describe Requirement Not going to Sourcing?

We have a setting for sourcing active as follows "Soucing carried out for Items W/O SOS" and as per my understanding, when I do a describe requiement, the SC should go to Sourcing even when the SC has supplier since this is only a preferred vendor. In the BBP_PD txn the sourcing indicator is Blank, Why is not going to souring ?

Hi All,
The solution is pretty simple, whenever you do a client Copy, the Sourcing entries become inaffective, and you need to delete and recreate the entries. Now Describe requirement does go to sourcing even after preferred vendor is selected (thats how it should be becuase preferred vendor is not a fixed vendor).
The reason for deletion might be because the entries in sourcing are driven by logical system. and where ever logical system is there, the entries need to recreated.
Thanks.

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I can not add items to the shopping cart with Firefox 8.0. Switch to IE everything works then.

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Select Preferred Vendor in Describe Requirement not working

Dear all
We are in SRM4.0, Classic Scenario, R/3 4.6c backend
When I create a Describe Requirement and then go to Source of Supply tab to propose a preferred vendor, I am able to search for a vendor (valid for my POrg), to select one but it is not transferred to my SC. Why?
I had the impression that it was working in the past but I am not sure and I don't what I changed to cause the problem
Thanks for your help
RD

RD-
This does seem very strange and it does work in a standard system. Given this it seems that you ought to look for any changes you have made recently - in particular have you done anything in the document change badi that might be causing the source to be lost?
Have you tried the scenario running bbpsc01 in gui mode - does the issue persist in that case? If so check out HTML template changes?
Just my thoughts on your potential problem area.
Regards-
b

Region is not created and also the item is not added.. Help me

Hi to all,
I want to create a region dynamically(in the sense using code). The following code is used but the thing is the region is not created and the item also not created. Using the object of the item, i set the prompt , this is also not working. Suppose this code is wrong let me know how to create regin and under this region an item.
the code is:
OAMessageComponentLayoutBean msgcmpntbean = (OAMessageComponentLayoutBean)createWebBean(pageContext,MESSAGE_COMPONENT_LAYOUT_BEAN);
OAMessageStyledTextBean msgstyledbean = (OAMessageStyledTextBean)pageContext.getWebBeanFactory().createWebBean(pageContext,MESSAGE_STYLED_TEXT_BEAN,OAWebBeanConstants.VARCHAR2_DATATYPE,"Login");
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Hi,
you have created messagecomponentlayout and messageStyled text but you have not added messagestyled text as indexed child in messageComponentlayout....
Try this:
OAMessageComponentLayoutBean msgcmpntbean = (OAMessageComponentLayoutBean)createWebBean(pageContext,MESSAGE_COMPONENT_LAYOUT_BEAN);
OAMessageStyledTextBean msgstyledbean = (OAMessageStyledTextBean)pageContext.getWebBeanFactory().createWebBean(pageContext,MESSAGE_STYLED_TEXT_BEAN,OAWebBeanConstants.VARCHAR2_DATATYPE,"Login");
msgcmpntbean.addIndexedChild(msgstyledbean);
pageContext.getPageLayoutBean().addIndexedChild(msgcmpntbean);
msgcmpntbean.setRows(1);
msgcmpntbean.setColumns(3);
msgstyledbean.setPrompt("Login User : ");
Thanks,
Gaurav

Credit Card Chargeback for Item Not as Described

I'm dealing with a lying, jackass of a buyer who just filed a chargeback through his credit card company. As far as the dispute is concerned, here's the skinny: Customer pays for deposit for custom item using PaypalCustomer provides details such as size and color for item, item is made to customer's specsWe personally deliver and install custom item to customer (customer is one state over from us), customer pays $200 cash towards balance leaving $225 remaining. Customer states he will pay remaining balance via PaypalI contact customer via text regarding balance due and he states he is unhappy with the product and will send email detailing why. Customer doesn't send email but INSTEAD....Customer files dispute with Paypal requesting refund for "item not as described." I escalate dispute to claimPaypal decides in my favor. Yay! I email customer and tell him we will refund him if he returns the productCustomer makes additional demands for money and says he will return product AFTER he gets refund. Customer is holding item hostage. Ha! Customer is a loser! I respond to customer, "**bleep** to the No!" Customer initiates credit card chargeback There are some other issues surrounding this situation with the client. For one, we installed the product wrong BUT did apologize and offered to correct at no additional charge to customer. And this is before the customer decided to dispute with Paypal. Not sure if this and other issues are relevant being that they aren't directly involved in the dispute and the refund amount requested is for the item and nothing else. (Note: I was not on site for the install and didn't learn the details until after.) What I have learned and can share from this experience so far: Buyers do not have protection from Paypal for custom products or deposits toward purchases. This is the reason I was able to escalate the customer's initial dispute through Paypal to a claim and have it closed and decided in my favor almost immediately. TIP - If this happens to you, CALL PAYPAL! My Paypal rep held the line while I escalated the dispute to a claim so that she could deny and close it as fast as I hit the submit button. That felt really good! There is such a thing as "friendly fraud" and we should educate ourselves on that. This link describes it but also offers a service that I'm not affiliated with so heads up! https://chargebacks911.com/chargeback-fraud/ You do have recourse through smail claims so do it if only for principle! If you can! But if you can't, see below. If you lose, you can and should report them to the credit bureau for an unreturned item. I just learned this about today so I will post more on this as I learn more. Wells Fargo has a useful chargeback tool for merchants and through this tool, I learned a new term called a "Chargeback Representment Right." I figure if you can reply back through Paypal to the bank with terms the bank recognizes, it may help your cause. Here's a link to the tool. https://www.wellsfargo.com/biz/merchant/service/manage/chargeback/ Do save all records; texts, emails, chats, documents, etc. at least 6 months. We are at or around 180 days since the deposit was paid and the customer was able to chargeback. The spellchecker in this forum thinks Paypal is spelled wrong! Anyhoo, I am in no way confident that I will win this as all that I've read thus far pretty much states that the credit card companies generally decide in the favor of the customer. But I would like feedback! I've read many similar stories but people often don't always follow up and probably are less likely to post good outcomes. We small businesses are all in this together so please share your advise and experiences! Thanks in advance for your time.

You can always try.The two basic types of Dispute are Item Not Received and Item Not As Described.But are these digital items?There are very few allowable actions with digital items. Try the Resolution Centre (at the bottom of this page) but the PP Resolution Centre might be better. If you don't mind not attending the concert at all, of course, since basically the Dispute would cancel the transaction, refund your money and leave you back where you were before you bought. It might be simplest to go to your credit card and cancel the payment or start a chargeback. There is a 1-800 number on the back of your credit card. Hmm-- would the original seller of the tickets (not your reseller) or the concert hall be able to exchange your unwanted tickets?

Describe requirement

Hi,
I am in SRM 5.0 Extended Classic scenario.When i create a PO with describe requirement.I am not able to change region
in the PO,only storage location is changeable .But in limit order I can change the region.
Is it standard?

Christophe-
Excellent suggestion, thank you very much. We are running SRM 4.0, are you referring to BADI BBP_SC_MODIFY_UI? I am using this currently to hide the "describe requirement" link and I see I could also hide the "catalogs", but my question is how would I know that an item has been added to the cart? The badi does not contain the cart information, I'm assuming I would need to call a shopping cart get details function? Can you briefly expand on your thoughts for obtaining cart details.
Best regards,
Shawn O'Connor
Best regards.

Item text and item note are not transfering from SRM to ECC on to PR

Hello Expers!!!
Due to some requirement we added some logic in BBP_CREATE_BE_RQ_NEW to print the used ID of the shopping cart creator on PR under item text requisitioner tab. but after moving these changes to production the item text(Vendor text) and item note(internal note) which are maintained in the shopping cart are not printing on the Purchase requisition under item text and item note tabs. these two texts were printing correctly before moving our changes.
please suggest me how this item note and item text will print on PR. Is it a standard functionlity in SRM 5.0?
is this because of move over changes?
suggest me to resolve the issue....
thanks in advance...
Regards,
CD Reddy

Dear Poster,
As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
Best Regards,
SDN SRM Moderation Team

Describe Requirement with GL code

Hi
I have manage to coremod the program on describe requirement screen to allow for user to enter a GL code field. Upon "Add Shopping Cart", I used badi BBP_DOC_CHANGE_BADI to pass the custom gl code to the accounting section as follows:
LOOP AT et_account INTO wgs_etaccount.
    IF NOT wgs_item-g_l_acct IS INITIAL.
       wgs_etaccount-g_l_acct = wgs_item-g_l_acct.
       MODIFY et_account FROM wgs_etaccount.
    ENDIF.
ENDLOOP.
My accounting data is populated correctly, but I received the gl code not found on top of the screen. When I drill down into the sc item level and perform a "check", the error is removed.
My question is how could I auto resolves the glcode upon "add shopping cart" button is pressed ?
Thanks

Hi BWer,
Why did you activate badi to get default g/l account in SC? There is no need to do so. It is SRM standard funtionality to get g/l account in SC. You need to follow below steps-
1. Maintain values AS,CC, for attribute KNT in root org plan via PPOMA_BBP. Make CC as default.
2. Miantain g/l accounts in IMG, SPRO> SRM > SRM Server Cross application basic settings > account assignment > define g/l account for product category and account assignment category.
Thanks
Vikram

Describe Requirement item not adding to cart

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