Desktop content viewer still doesn't scale 2048 folios?

or does it?
if I'm creating a 2048x1536 folio in inDesign and preview it on the desktop the viewer doesn't scale to fit so i can only see half the page
anyone know a way around this, other than to create a 1024 doc?
- Tim

Our v20 release will include the ability to zoom the desktop viewer smaller so you can preview folios for the new iPad.
Neil

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Desktop Content Viewer won't appear in InDesign CS6

I am having an issue in CS6 Indesign with teh ADOBE DESKTOP CONTENT VIEWER.
I try to preview a folio using the desktop viewer and nothing happens, it silently fails.
I have uninstalled Indesign CS6 (including preferences), Uninstalled adobe Air 3.3. Uninstalled the content viewer.
rebooted, reinstalled air rebooted, reinstalled Indesign CS6 rebooted...
After installing InDesign CS6, i choose Help > Updates and updated the DPS Desktop Tools
And it still doesn't work!
I think it may be to do with AIR rather than InDesign because it goes through the progressbars in InDesign and I have previously a BETA version of AIR that caused an issue else where, even though this is now uninstalled and the latest release of AIR is installed it still is failing to comunicate with AIR.
I also, based on another posts recomendation, installed earlier version of the tools, but this made no difference. I suspected it wouldnt as it installed to different version folders.
Its really frustrating as it works fine on a co-workers PC running 64bit WIndows 7
I now get this error if the folio is a new folio...
I deleted my current folio and started again and when i try to preview i get this...
USER Saleh is experiencing same issues http://forums.adobe.com/people/Saleh%20S
I have started thsi new disscussion as for some people the answers in the other thread have resolved this issue but not for us.
(old thread http://forums.adobe.com/message/4545998#4545998)
Many thanks Geoff

Hi Everyone,
I can see, for such a long time many people are facing this issue (Desktop Content Viewer won't appear in InDesign CS6)
Friends here is the solution of this distinguished problem.
Steps: [For Window XP]
[Make sure your log-in has “Administration” rights]
Open My Computer [Window Key + E].
Open the Main Local Disk [C:].
Click on “Search” tab above.
Click on “All files and folders”.
Write “AdobeContentViewer.air” in “All or part of the file name:” Box.
Click on “Search” [Now you can see “AdobeContentViewer.air” file]
Double click on “AdobeContentViewer.air” to install it.
Select checkbox for “Desktop Shorcut”
Once it installed, open “Adobe Content Viewer” from the desktop.
Now close “Adobe Content Viewer”.
Open Indesign Application and try to “Preview” your article/work from the “Folio Overlay Panel”
I hope this will work for you.
Guys please share your experience after performing the above.
Cheers
Hitesh...

Desktop content viewer disappeared

Hello,
I'm using cs6 design standard for mac. After an update of the "desktop content viewer" yesterday, I get an error message, whenever I try to preview the folder builder from indesign and the error says that indesign can't find the adobe content viewer.
So I called the adobe support hotline and tried every tipp the friendly man gave me, but still no content viewer.
I also tried to show the hidden files on my computer – nothing. But one thing is strange: there's no "installer folder" at the adobe folder in the library.
So how can I get the adobe content viewer back? Has anybody a solution for this problem?
That would be great!

Please refer the KB Doc :http://helpx.adobe.com/digital-publishing-suite/kb/manual-install-content-viewer.html

Desktop Content Viewer

Suddenly my Desktop Content Viewer won't rotate the orientation when I click Control/Command/R.
It had been working fine, then stopped working when I added a new page with hyperlinked content (tried deleting the new pages in case they had some bad gris-gris, but didn't help.
Anyone had this problem or have an idea?
Thanks in advance.

One possibility is the method you used to preview. If you click the Preview button in the Folio Builder panel, either the article or the folio is previewed, depending on what's selected. But if you choose File > Folio Preview or click the Preview button in the Overlay Creator panel, only the current document is previewed, in which case Command+R does nothing.

Preview working on Desktop Content Viewer - not on iPad

Hello all,
As the title suggests, I have a page layout with MSO's and buttons within it that works perfectly well on the content viewer, but then doesn't work on iPad.
To give a brief overview...
I have one MSO with 5 states... It is a block of text on the left with two buttons in a column on the right hand side of the page.
Each of these buttons when clicked reveals an image over the top of the text so you can gain an idea of what the text is talking about. So...
State 1: Text
State 2: Text w/ Image 1
State 3: Text w/ Image 2
State 4: Text w/ Image 3
State 5: Text w/ Image 4
Now as the images are two sets (I don't want you to be able to view them all in one go, one after the other) I've had to change the destination each button links you to within each Multi state. This is quite hard to explain, but I will try...
State 1
Button 1 clicks to: State 2
Button 2 clicks to: State 4
State 2
Button 1 clicks to: State 3
Button 2 clicks to: State 4
State 3
Button 1 clicks to: State 1
Button 2 clicks to: State 4
State 4
Button 1 clicks to: State 2
Button 2 clicks to: State 5
State 5
Button 1 clicks to: State 2
Button 2 clicks to: State 1
Essentially the flow is...
Read the text, click Button 1 to view Image 1, then Image 2... then another click takes you back onto the text.
Then clicking Button 2 to view Image 3, then Image 4... and then back onto the text again.
Obviously I am open to suggestions if I have approached the logic of this wrong, but I was just curious because as I said, it works on the desktop viewer and then not on the iPad.
To note: I have read up on potential bugs, and so have removed < >'s from the layering names, as well as making sure there are no transparencies as I've heard these can cause problems.
Many thanks,
Liam

I have a similar problem. My folio has hyperlinks that bring the user to another page in the same article. They work on the content viewer on my mac but not on my ipad help anyone?

Desktop Content Viewer crashes every time

I can't get the Adobe Content Viewer for the desktop to stop from crashing on my MacBook Air. Even if I launch it separately, outside of InDesign. Anyone know what to do about this? I've reinstalled Folio Producer tools, but to no avail and am desperate to get it to work. Thanks.

I would try deleting all versions of it (including CS6) from the Applications > Adobe folder, and then either reinstall the Folio Producer tools or just open the package and drill down (AdobeDigitalPublishing-mul > payloads > AdobeContentViewer-mul > AdobeContentViewer.air) to install the desktop viewer.

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Currently all the DPS services are up and running.
Check DPS status page:
http://status.adobedps.com/
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Desktop Content Viewer R27 hides interactivity

Is it new or… ?
I make an inDesign page.
There's a button controling an MSO
Everything works fine.
I switch back to inD.
When i come back to Content Viewer, the button has disappeared.
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Hi Franck,
Could you send me the InDeisgn file (a simple one that can demo the problem)?
You can mail it to me at [email protected]
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Desktop content viewer doesn't rotate on Mac

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Hi Graham,
on a Mac Command+R will rotate the Desktop Viewer. Perhaps you might have issues with your folio (missing orientation)?
Regards
Ingo
Am 08.09.2011 um 13:25 schrieb Graham Davis:
Using the latest tools on both platforms on Win (Vista) the viewer can be rotated using Cntrl R but on the Mac (Leopard) it doesn't rotate (using R and any of the usual modifyer keys), is this a bug?
>

Content viewer won't appear on desktop in CS6

In CS6, do you now have to create a Folio in order to preview content in the Desktop Content Viewer? In CS5.5 I clicked Preview at the bottom of the Overlay Creator Panel and it would come up on my desktop. In CS6, when I click Preview at the bottom of the Folio Overlay panel the Desktop Content Viewer does not appear on my desktop. I went to update my DPS tools again but it says they are all updated. And now when I save the file down to a CS5.5 version, I open it in 5.5 and the Desktop Content Viewer doesn't work there now either.

I am having the same issue in CS6 Indesign. I try to preview using the desktop viewer and nothing happens, it silently fails.
I have uninstalled Indesign CS6 (including preferences), Uninstalled adobe Air 3.3. Uninstalled the content viewer.
rebooted, reinstalled air rebooted, reinstalled Indesign CS6 rebooted...
And it still doesn't work!
I think it may be to do with AIR rather than InDesign because it goes through the progressbars in InDesign and I have previously a BETA version of AIR that caused an issue else where, even though this is now uninstalled and the latest release of AIR is installed it still is failing to comunicate with AIR.
Any ideas...
thanks Geoff

Can't test PDF folio on desktop Adobe Content Viewer

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I get the error in Dutch (my language) but roughly it translates: "This folio contains one or more stacks that are not yet supported for the Content Viewer for Desktop. PDF stacks are only supported in iOS-viewers."
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@Haeme – does not work for me. Sometimes yes, sometimes the Desktop Content Viewer is showing is a gray field.
Will test further, if there are any constraints concerning the rendering process of different objects.
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Am I missing something obvious?
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Penny

Did you update DPS Desktop Tools? It sounds like you didn't. Perhaps try uninstalling/reinstalling InDesign CS6.
Don't be afraid to update the Content Viewer on the iPad. The newest version displays all previous formats.

Content Viewer not updating

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Since then, we have added more content to it. The build continued to work in Content Viewer, then all of a sudden, it stopped updating.
I stripped the folio back to what it was before we added further content and it still wouldn't update.
I left it during the weekend, then when I attempted to view it again this morning, Content Viewer still didn't offer an update.
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hi Ragel,
this doesn't seem to be happening to us any more.
obviously we have another problem now...the certificates won't validate despite being walked through it by the dps tech team. this service is attrocious.
we've produced two mags with adobe dps and both of them have missed the event they were designed for.
WE WILL NOT BE USING ADOBE DPS AGAIN.

360 panorama not shown in preview on iPad with Adobe Content Viewer

Hello Forum -
I have a weired problem with the 360 panorama…
When I create the panorama using the overlay creator everything works perfect and the desktop preview is showing the panorama very fine.
On the ipad (after login with my adobe ID and downloading the Magazin) I get only a white page after tapping the defined Preview image.
I tried:
_deleted all images from the original folder
_renamed the files
_created the Overlay again
_reloaded the images into the InDesign Document
_published again to the Adobe server
_deleted the "Content Viewer" from iPad
_installed new "Content Viewer"
Still an my DesktopViewer everything is fine, but the 360 wont work
btw. all other elements like slideshows, videos, scrollable text etc. is working
Any Ideas or Solutions?
Best regards, gutsche

Try opening the six images in Photoshop and using Save for Web & Devices to save the files. Try creating smaller files.
The current files you're using might be too much for the iPad to handle.

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Hit the "R" key on your keyboard. If that doesn't work, try cmdr or ctrlr.
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Desktop content viewer still doesn't scale 2048 folios?

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