Desktop Manager 6.1 is not working/opening up

When I click on the desktop icon, the software looks like it is going to open up, but then I get an error message that says this: "Blackberry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience". I have un-installed it and then re-installed it, but it keeps doing the exact same thing. Any suggestions?

gotcha. Looks like you'll have to try a manual uninstall. Not sure whats wrong.
This will point you in the right direction.
http://www.blackberryforums.com/rim-software/25937-how-perform-clean-uninstall-reinstall-blackberry-...
I also recommend after the uninstall, download and do a registry clean using ccleaner.
http://www.piriform.com/ccleaner
Keep re scanning the registry until it returns no errors and reboot.
You've probably already downloaded the latest version, but here is the link if needed:
https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...
You could consider running windows update too.
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Desktop manager is installed, but not working

I have installed and uninstalled the software 10 times today. The desktop manager is loading and my computer is "seeing" my smartphone. When the manager opens, none of the icons are active. As such, when I cursor over the "synchronication" icon -- it highlights - -but links to nowhere. I have downloaded the software from the CD that came with my phone AND I have downloaded it 4 times from online.
Desktop manager worked yesterday for my 8830 -- I had to get a new phone and now I can't retrieve any of my contacts!
Help! I am out of ideas!

Hi and welcome to the forums!
Please specify the PC, the OS (if Vista 32 o r64 bit
What version of Outlook are you running .
What version of Desktop manager are you currently running?
Thanks,
Bifocals
Please us the clean removal procedure to save a lot of headaches down the line.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Click Accept as Solution for posts that have solved your issue(s)!
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LATEST DESKTOP MANAGER FOR MAC DOES NOT WORK!!!

I have a Blackberry Bold 9700 and an iMac running 10.6.4 with the latest Blackberry Desktop for Mac (v1.0.4 build 10) that just came out August 2010 and it will NOT allow me to update the handheld software either. It is for a different reason. It says I don't have enough memory on my handheld, but that does not make any sense since I have totally wiped my handheld.
Is RIM every going to figure this software out?? Years in the making and they still can't get a functioning software app for the Mac !
Lance

Hey Everyone,
You may find some useful information in this article http://bbry.lv/9y2tHa
-SR
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HT1338 Application "FINDER"not responding,Desktop files disappeared & " also "Trash" not working svn after relaunching several times.

Application "FINDER"not responding,Desktop files disappeared & " also "Trash" not working svn after relaunching several times.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter the name of the crashed application or process (Finder) in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Desktop Manager & Media Sync NEVER have worked....HELP!

I have had my Pearl Flip for less than 6 months. The Desktop Manager & Media Sync have NEVER worked completely, even ater many, many uninstalls and re-installs.
BB Pearl 8220 Flip
EDGE Wi-Fi
v 4.6.0.222 (Platform 4.1.0.80)

Take a look at this KB article. See if the solutions fix the error you're receiving
http://www.blackberry.com/btsc/KB13916
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TS1702 I purchased Oxford dictionary. It does not work (open). How to unload it and load on a working iPod?

I purchased Oxford dictionary. It does not work (open). How to unload it and load on a working iPod?

See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Recording desktop in Quicktime 10 does not work in SL

OS 10.6.8 and QT 10.0 (131)
I want to record one of my desktop processes with QuickTime (v10.0). However it does not work, I get the following message:
The operation couldn't be completed. (OS Status error -108.)
I do get a file that appears to be the recording but it does not want to open. And I do need to force quit QuickTime almost every time the error appears.
On my other Mac, also with 10.6.8, it works fine. So I am puzzled.
Anybody know what this could be? How to fix? Open to suggestions.
I was also looking for a version of QT10 to reinstall it but can not find one. ( I was hoping this might fix it).

Why not use QuickTime 7.6.6 which is located inside your utility folder?
I was also looking for a version of QT10 to reinstall it but can not find one.
You can custom install directly from your system disc that came with your computer. Follow the onscreen custom install instructions.

Remote Desktop Connection to VM does not work after sysprep

Hello altogether.
Often asked, but never answered with an applicable solution!
What shall
we
do if
we
get no access to a Azure VM via Remote Desktop
Connection?
Everything went well: access to the VM via RDC was working perfectly!
Then
the idea came into
our
mind to create an image of the VM by use of the Azure Management Portal.
We
found that
we
had to apply “sysprep”
on the VM.
We
did it.
Then we did not take the image and decided to go on with the VM.
But if we start the VM we get no access via RDC!
We tried to find a solution by reviewing the already published contributions by other Azure
users. But none of the replies marked as answered supply with a qualified solution.
So can one provide a really applicable solution to us on how to arrange the further use of the VM?
Thank you in advance.

There is an issue right now where the VM may start unexpectedly after you have run sysprep and selected the shutdown option (which is normally what you should do).
http://social.msdn.microsoft.com/Forums/windowsazure/en-US/fafb9ee6-1e57-46ba-8440-27467ad986cf/image-capture-issue-vm-unexpectedly-started-after-guestinitiated-shutdown?forum=WAVirtualMachinesforWindows
But regardless of that issue - you can't use that deployed instance of the VM after you've run sysprep on it. It needs to stay shutdown, then you select Capture to create an image from it.
If you start it back up, either intentionally, or it is started unexpectedly because of the issue above, it will be sitting at the first interactive screen of setup. RDP is not working at that point, and since there is no console access to an Azure VM, there
is no way to get past that prompt.
For other scenarios, you might be able to attach the OS disk of that VM as a data disk to another VM, and while you could do that in this case too, there is no supported method for disabling sysprep at that stage of setup.
So while you could attach it to another VM to get data off of it (you would have to remove the VM first), the VHD is no longer in a supported state to use as a VM itself.
Thanks,
Craig

NT Desktop Perference display icon is not working

Hello:
I am using ConsoleOne version 1.3.5 to manage our Novell servers, there
is an User Package object, in Policies -> WinNT-2000 -> NT Desktop
Preference -> Properties -> Desktop Preferences -> Settings, there is
a "Display" icon to allow us to setup Wallpaper under the roaming profile
for all workstations, but when I click on it, it is not working, please
advise.
Thanks.
Kevin

If you are running a local copy of ConSlowOne try running the .exe from
the server - I have found that some of the ZEN features don't work running
from a copy of ConSlowOne on the workstation.
> > [email protected] wrote:
> > > Hello:
> > >
> > > I am using ConsoleOne version 1.3.5 to manage our Novell servers,
> there
> > > is an User Package object, in Policies -> WinNT-2000 -> NT Desktop
> > > Preference -> Properties -> Desktop Preferences -> Settings, there
is
> > > a "Display" icon to allow us to setup Wallpaper under the roaming
> profile
> > > for all workstations, but when I click on it, it is not working,
> please
> > > advise.
> > >
> > > Thanks.
> > >
> > > Kevin
> > >
> > >
> >
> > Does the wallpaper selected already exist on the workstation? I can't
> > recall if this policy will bring down the wallpaper or not.
> >
> > Any chance there is a GPO also in place on the user/workstation that
is
> > over-riding this setting. ( There could be conflicts here.)
> >
> > Try using the GPO instead as this is a better supported solution.
> > The NT Desktop Preferences is a hold-over to Windows NT days and pre
> > Group Policies.
> >
> >
> > --
> > Craig Wilson
> > Novell Product Support Forum Sysop
> > Master CNE, MCSE 2003, CCN
>

Apple 10.4 managed clients dock settings not working

I have an issues with 3 or 4 of my 10.4 clients all are managed by WGM on an apple 10.5 server. The I have managed dock settings on all apple clients are getting the proper dock settings however I have 3 or 4 clients that are not. The clients that are not getting the dock settings are in the correct computer group. And I don't see any of the clients dedicated in the computer group. And suggestions or tips would be welcome help.

THAT WORKED and all is back to normal.
By the way I did not lose any of the icons on my dock either. All the apps light up under the icon and they now mimimize correctly!!
Thank you very much capfred!!!
Chet
captfred East Coast, USA
This helped meRe: dock settings not working Sep 3, 2012 7:34 AM (in response to CaptainChet)
Try deleting com.apple.dock.plist from the preference folder located in your user Library.
You can open the hidden library in Finder's menubar, Finder > Go > hold the option key down > select Library.
Edit: you'll have to add back program icons to the dock that you moved there.

Desktop manager for mac will not read the memory card

I have a Storm and the desktop manager does everything correctly except it will not recognize the media card for music. It says "please insert a media card in your device." Ive got the 8GB microSD card and it shows up in the phone memory but i cant load any music from my computer.

OK, I spent an hour and a half on the phone with RIM support this morning trying to fix this very thing with SUCCESS!!! Here is what you need to do. Keep in mind that this fix can only be done on a PC and NOT a Mac. Sucks, but its reality. Click on the link below and make sure that the PC your doing this on has the BB desktop manager installed on it. I went to my dads house and used his PC. After the tech and I learned that the DM has to be installed before you start the fix we were able to resolve the problem and the DM on the mac recognizes the media card. I'm also able to see the BB1 and BB2 icons on the desktop now so I can drag and drop if I want. I hope this helps you all. If you need additional help with this please ask. I may not be the most tech savy person here but I may be able to help a little. Here you go:
NOTE: MAKE SURE THAT THE DESKTOP MANAGER IS INSTALLED ON THE PC YOUR USING FIRST. I ONLY INSTALLED THE ENGLISH VERSION WITHOUT MEDIA SYNCH (to reduce download size and time) AND IT WORKED GREAT.
http://www.blackberry.com/btsc/documentLink.do?externalID=KB19717
Follow the directions to the tee and it should work fine.
PS: If you have problems with your blackberry and you cant find the fix here or on CB call your carrier tech support. If they cant resolve they are pretty quick at getting RIM on the case and resolving without you getting charged for it. Verizon was helpful at that and when I spoke with BB tech support they were extremely helpful. I was very impressed.
I hope this helps all of you with this problem. Good luck out there!!!!

MRS Push with SMP 3.0 and Service Manager 4.2 is not working

Hi All,
I am working on SMP 3.0 SP 06 Service Manager 4.2 application .
I have configured MRS Push which is not working . Service Order push is working fine.
If anyone has configured MRS push with any one the Syclo mobile products ,Please share the steps.
Thanks in advance.
Thanks
Neha

Neha,
Can you refer this OSS note: 2014454 for MRS setup.
Thanks,
Manju

Java7 and Java6 will not work opening pogo games on firefox, but works perfectly for IE, what can I do to fix this issue?

Java will not work on the computer all of a sudden. Now when I go to open a Pogo game room up i get a Mozilla red lego piece in the corner saying "Some plug ins have been De-activated for your safety, in the box will be "Java (TM) platform SE 6 U". I have removed Java7 and reloaded it, after that not working found Java6 and loaded and reloaded it and it is not working.
Now after 3 minutes of the room not loading Pogo will give me the error message of
Java Not Found or Not Working
Explanation:
This error means Java (one of the technologies built into most browsers) is not working correctly on your browser.
You must have Java installed on your computer in order to run Pogo games, and it must be functioning properly. Either you don't have Java installed yet, or the Web browser you're currently using doesn't support Java or you have Java (or Javascript) disabled in your browser.
How to Fix the Problem:
Java is a free download that is required to play Pogo games. Not all computers come with Java pre-installed.
If you haven't played Pogo games before and are getting this error, you probably just need to install Java on your computer.
For instructions on installing Java for your operating system and browser click here.
If you believe Java might be installed but disabled for your browser, please be sure to enable the plugin for your browser. If you need help, click here.
If you already have Java installed and it is not disabled, your Java may be out-of-date or no longer working. In that case, your Java might need to be upgraded or reinstalled. If you need help, click here.
I have done the click here in last sentence and all it wants me to do is download Java7 which was the first reason it was not working.
Hopefully I have explained this well enough, from Mozilla this is what I get BUT if I go to Internet Explorer (which I HATE) the Java6 and Java7 work perfectly fine. So apparently the Java is downloaded correctly I just can not get it to play nicely with Mozilla and that is my main goal.
EA games help page has gone through it all with me and have proven over and over (after 1 hour sessions, 45 waits for them) Java is working on my computer perfectly with IE just not on Firefox and with the rural situation I have become dependent on Mozilla because of the no fiber optics here it has been my best and only source of successfully using the internet here in the far out part of the country.

Thank you so much, for once in my computer life I knew what the problem was, what caused it, why it was caused, what it did, what it made it do and most importantly how to fix it and to do it correctly and expeditiously. I can not Thank You all enough for all of the help! I also have Pogo mailed this to all on my friends list, where they have all learned as I have and have fixed theirs also. and the message is being spread. Thank You again, I just can not say it enough.

Remote Desktop and Windows Firewall Settings Not Working,

Hi to all....
In My office am using Windows 7 ultimate x64 OS,Remote Desktop is Not working for Reason is Firewall is Turn on,i go to Control Panel Settings to turn off the Firewall,But Firewall Setting are Not Working
i Traced the Event Viewer its shows Error Code 5, Am search any patches for this error but cannot find it, Any one Advice Me.....i Hope Your Valuable Reply.....

Hello,
this forum is related to Windows Server. For Windows 7 please ask in
http://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://blogs.msmvps.com/MWeber
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
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Windows 7 Desktop Manager 6.0 will not sync calendar with Outlook

I just loaded Windows 7 and now I can't get Desktop Manager to recognize Outlook Calendar. It shows (not installed) next to the Calendar on the sync window.
I have uninstalled Desktop software and reloaded and same issue. I am using a Bold 9700 if this matters.
Please help

Hello Shawzy and welcome to the BlackBerry Support Community Forums.
Have a look at KB23978 which should correct the issue you are experiencing with your Calendar.
Let me know how you make out.
Thanks! And have a great day
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Desktop Manager 6.1 is not working/opening up

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