Destructive iTunes upgrade

I very stupidly and inadvertantly allowed Apple to "upgrade" my old iTunes software. All I have on my iPod is music and Podcasts. My music, playlists, and podcasts all show up on iTunes, but only the music shows up on my iPod. Since the so called upgrade, all my playlists and podcasts have been deleted from the iPod.
When I try to synch my computer to my iPod, I get a message that my iPod "cannot be synced because there is not enough free space to hold all of the items in the selected playlists (39.33 GB required, 8.21 GB available)." iTunes claims my podcasts occupy 49 items, 19.5 hours, 62 Gigabytes, which is clearly nonsense. I have a 30 GB iPod, and before the upgrade, all of it fit neatly within 20 occupied GBs. Geez, I only have a 37 GB drive on my computer!
This makes no sense, and Apple's only solution -- its solution for everything -- is to reinstall. Does anybody have any ideas how this can be fixed?

It doesn't find the "iTunes.msi" file.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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TS1453 after itunes upgraded to latest 11.0.2.26 apple tv (1st gen)does not show up anywhere in itunes

After Itunes upgraded to latest version 11.0.2.26 Apple TV (1st gen) does not show up anywhere in Itunes

I have the same problem. It was working fine up until the last update for iTunes 11.0.2
Here's the details:
I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
I see other devicess showing up in the "Devices" list in the left panel of iTunes (such as iPad, iPhone, etc.)
AppleTV used to be there consistently, then disappeared upon update to 11.0.2
Apple TV also does not show up in the devices tab under the Preferences window.
I have tried multiple suggestions on the support forum but none have worked.
Apple TV is able to access the network, is on the same network as the iMac with iTunes library connected. Both are connected to network via ethernet cable (not wifi). Both are able to access the internet (apple tv plays movie prieviews and gets updates). Using the Terminal app, I am able to ping the apple TV's IP number from the iMac and get a successful return.
Both have latest software downloads.
I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
I don't intend to buy an Apple TV 2nd gen or later (since I bought this one and it's not working now due to software update, what guarantee that a later model won't generate the same problem later.
One last wrinkle, I have a 2 year old and a 5 year old who are jonesing hard for their "dance party" fix.
Have you ever wronged a two year old?
It is NOT pretty.
Help me Apple-wan-kenobi...I can't take the screaming!

After iTunes upgrade, calendar and bookmarks no longer update during sync

After completing the most recent iTunes upgrade, my phone will complete a backup and seems to go through the sync process. However, the calendar items and bookmarks will not update with any changes that were applied in Outlook or Internet Explorer. Also, previously, I would receive a "syncing calendar" message (or something similar) during the process, and that no longer occurs.

same problem here after itunes 9.1 update. seems to be a common problem:
http://discussions.apple.com/thread.jspa?threadID=2383877&tstart=0
http://discussions.apple.com/thread.jspa?threadID=2383298&tstart=0
probably more posts...
--Peter

As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

Unable to Turn on Home Sharing after iTunes upgrade

After the latest iTunes upgrade onYosemite, I get an 'Unable to Turn on Home Sharing' error on my 2 Apple TVs plus iPhone and iPad. Previously, I had no problem. I have restarted and reset my iTune on my MacBook plus all the devices now receiving an error message and the inability to utilize Home Sharing.
I can send videos to my Apple TVs from my MacBook through AirPlay, so this is not a network error.

Hi MomjiDoll!
I have an article for you that will help you troubleshoot your ability to use the Home Sharing feature:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

IWeb not opening after iTunes Upgrade

This evening I downloaded the update for iTunes, now 8.2.1 (6), and since then I have been unable to open iWeb using either the application shortcut in the Dock or via Finder. The iWeb toolbar appears but attempting to click on any of the menu items simply produces the multi-coloured wheel.
Before the iTunes upgrade was installed I had never had a problem with iWeb or any of the other applications.

iTunes is the biggest pain on a Mac and I have it set not to open! I haven't updated for so long that I can't remember if a restart is required.
If you didn't do a restart after upgrading, follow the steps under "Fix iWeb" here...
http://www.iwebformusicians.com/WebMusic/iWebTips.html
I always restart after updating any Apple software and do it at least a couple of times a week and then run Disk Utility to repair permissions.
Macs are fairly bomb proof but they do need routine maintenance. I run an weekly incremental backup to a bootable external firewire hard drive every week using Super Duper. This application automatically repairs permissions and then I do a restart.
Time machine makes us lazy in this respect!

Phone frozen after itunes upgrade

Ran the itunes upgrade today. My phone was connected to the computer at the time. Got a text message during the intall and called a friend. Phone has been frozen ever since. Tried to do a restore but cannot. Get an error saying the phone is in "recovery mode". When I run the restore get an "unknown error" message. The only thing that is visible on my screen is the itune logo and the usb cable, suggesting I should connect the phone to itunes. Followed all the suggestion to restore on two computers and no dice! What up Apple?!

if you have taken back up of the iphone before you attempted software update, then yuor photoes are already in itunes as back up. After getting it jailbroken, i synced my phone with itunes and got all the data, including games, data, emails and everything from itunes.
So iOS 6 has issues with software, rather i feel apple has done it with an intention so that people can replace the same handset for USD 200.
hi Apple team, please dont penalise customer for bugs in your software. There are millions you trust you as company of repute, I am unfortuanetly happy after jailbreaking iphone 3GS.

Problems after itunes upgrade.

I recently upgraded itunes to the current version on two of my windows/xp pc's.
On the first one I didn't have any problems.
On the second one, after the pc rebooted, all of the personal settings for the administrator account that was used to do the upgrade were gone, and the itunes library for the account was gone.
After some looking around on the pc, I found that the path for My Documents for the account had been changed from C:\Documents and Settings\account_name\My Documents to C:\Document and Settings\TEST\My Documents.
Everything under the original path for the account is still there, so all I need to do is get the My Documents path pointed back to where it originally was, but when I try to do this, I get a message saying that the path I am trying to point to is not authorized.
Does anyone know why the itunes upgrade would have changed the My Documents path? And does anyone know how I can change it back to where it should be pointing to?

Good news
I had no problems updating my ipod and iphone to iOS4. But all I wanted was the folder option, I knew that my 3G does not support multitasking due to the slower CPU and build in memory.
Here's a little help to decide about your update, in case you haven't see this yet.
Enjoy your ipod.
Compatibility
The iOS 4 Software Update works with the second- and third-generation iPod touch. Not all features are compatible with all devices.
Not all features are compatible with all devices. For example, multitasking, custom wallpaper, and Bluetooth keyboard support are available only with iPhone 4, iPhone 3GS, and the third-generation iPod touch (32GB and 64GB models from late 2009).
Multitasking is available with apps that have been developed to work with iOS 4.
Books are available on the iBookstore. Title availability is subject to change.
Faces works only with iPhoto on the Mac.
copied from: http://www.apple.com/ipodtouch/ios4-software-update.html

Error message after iTunes upgrade

The error message reads:
"The attempt to burn the disc failed. The device failed to calibrate the laser power level for this media."
What does this mean?
I am using the same discs as I always have. I just installed the latest upgrade. version 6.0.5
imac Mac OS X (10.4.4)

Well, I thought that the iTunes upgrade had something to do with my inability to burn CDs. I can't say for sure that was the case but I do know that what fixed my problem (if you can believe this) was installing the QuickTime update. I'm thinking that the iTunes update corrupted something, but installing the QT update corrected the problem. Now I can burn with no problems whatsoever. You may want to give it a try.

After yesterday installing the latest itunes upgrade 11.1.5.5 my CD drive is no longer recognized. I do not have the file afs.sys on my computer which is supposed to cause the problem. Any ideas?

I yesterday installed the latest itunes upgrade to version 11.1.5.5. After doing so my computer no longer recognizes my cd drive Device manager states that windows cannot load the device driver, the device driver may be corrupted or missing. When I have tried to renew the driver it states the latest one is installed. I do not have the file afs.sys on my computer which is quoted as the file which causes optical drives to disappear. Any ideas

Hi, I've managed to get my CD & ipod working now but it wasn't easy. Maybe this will help you fix it.
This is what I did:
The problem: OS Windows 8.1 - was working ok with itunes (not sure which version). Upgraded to 11.1.5.5 and my old ipod stopped being recognised by itunes. As I had just bought a new ipod touch 5G I didn't pay too much attention however I soon realised that the new ipod wasn't recognised either. I uninstalled iTunes & reinstalled but that didn't fix it. I found a technote (see below) that says how to get get your ipod reconised. That worked but on a a reboot I realised that there was no CD drive appearing in windows.
It now works & this is what I did to fix it:
Went through the apple technotes on CD issues & looked a the Gear website
Looked for afs.sys file but didn't have that
The registry settings for device filters looked the same as the technotes
Device manager for CD said there were problems in the registry
I backed up the itunes folder (I was planning on a clean install & rebuilding itunes from scratch however most people want to keep their data)
I uninstalled itunes but that made no difference
I rolled back to the a system restore point that had been created not long before the upgrade to 11.1.5.5
The CD drive was now OK again
I went into Windows update and ran the updates that were available - one was for intel chipsets
I created a system restore point as a precaution
I found the registry key that is mentioned in the technotes to do with CD problems and device filters and backed it up separately as a precaution
I ran itunes (x64) 11.1.5.5
itunes asked me if I wanted to repair or uninstall - I uninstalled
I rebooted
I ran install for itunes 11.1.5.5
itunes installed ok & the CD was still there
ipods were not recognised
I followed the instructions http://support.apple.com/kb/TS1538 to update the driver
5. Verify that the Apple Mobile Device USB Driver is installed - For Windows Vista, Windows 7, and Windows 8
Update the Apple Mobile Device Driver
I now have a CD drive & iTunes recognises my ipod again - phew
Good luck

Recently, iTunes upgraded. My 7th generation iPod is now not recognized and I cannot sync. The troubleshooting talks about being visible in Windows (iPod is invisible) No other options and nothing about windows 8

Recently, iTunes upgraded. My 7th generation iPod is now not recognized and I cannot sync. The troubleshooting talks about being visible in Windows (iPod is invisible) No other options and nothing about windows 8

I have had similar issues with mine, happens mainly if I transfer songs and then decide to disconnect my iPod to listen to them with my IEMs (I use Interenet Explorer in my case and it is not neccessarely up when this happens, so I seriously doubt it is an issue conencted to the web browser). I have no patience for this so my trick is I try to eject it from iTunes, if that does not work, then I bring Windows explorer up, right mouse click on the iPod mounted drive and select Eject. It gives me the same warning but there is a third button selection called Continue. When I choose that it just disconnets the drive anyway and the iPod is finally disconnected. It seems to work each and every time I do it so this solution is fine for me. Would be intersting to see what the real root cause of this is because I started getting this problem with the newer iTunes 11.

WiFi self assigned IP and no internet connection after OS & iTunes upgrade

I have two likely related issues that started as a direct result of upgrading to OS X 10.8.5 and/or iTunes 11:
Starting tonight, after upgrading my OS and iTunes I am no longer able to use Home Sharing between my iMac and Apple TV. Apple TV is logged in to my network and Home Sharing is on, on both devices (signed in to the same account), but Apple TV says Home Sharing is not connecting to my iMac. My iPhone 5 is also not showing a Home Sharing connection.
I've restarted both my iMac and Apple TV several times. Logged in and out several times. Turned Home Sharing off/on several times, power cycled and reset my network modem once.
While trouble shooting my Home Sharing connection I noticed that under my Network settings, Wi-Fi is yellow instead of green and reads "Self-Assigned IP... Wi-Fi has the self-assigned IP address xxx.xxx.xxx.xx and will not be able to connect to the Internet.".
When I go back to Apple TV I've found that althought it's connectted to my iMac through WiFi and I can see my purchased movies I can't view them becasue there is no connection to the iTunes Store (no internet coinnection through WiFi). But my actual network connection on my iMac is just fine.
So it seems that my new OS or iTunes upgrade has caused my WiFi to no longer allow an internet connection across teh wireless network.
Can anybody here tell me why that would happen and how can I fix it?
Any help is greatly appreciated,
David

Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

lisacooney wrote:
I have recently moved all of my files to a larger external hard drive
How did you move these files?

ITunes upgrade restarted my computer when I told it not to !?!?!

iTunes upgrade restarted my computer when I told it not to !?
I've just lost my work in progress when I told iTunes to upgrade (what a mistake!) to version 10.2.0.34, then at the end it asks me if I want to reboot, to which I said NO, and then it rebooted anyways (!?!!?!) and didn't ask me to save and close my data, so I lost all my work in progress(!?!?!?!?!!?!?!!?!?!?!???)
AAAARRRRRRRG ! PLEASE FIX THIS !!

Hi Why do you need to use a PC since iOS 7 you can download updates Apps everything Over wifi I have iPhone 5 s & 2 ipads in over a year I have never connected them to My Apple pc Try a wifi update If you have problems Try a Reboot press & hold power button & menu button hold both Down until You see Apple Logo you will not last any data. Cheers Brian

OS-X won't restart after iTunes upgrade

Installed the upgrade of iTunes and QT7 last night and now on re boot my system freezes while in the "loading OSX" screen (reminiscent of Windows blue screen of death >:O), and I have to hold to power button to shutdown the system.
Haven't seen anyone else experiencing this issue yet with the iTunes upgrade.....suggestions?

Grant,
Initially this didn't work (at least not by itself).
Disk repair came back with no errors, with repair permissions reporting several. Upon re-booting, the system froze at the same spot and had to be hard booted to get out of its' locked state.
I had read other threads about people not being able to re-boot after upgrading iTunes, if they had USB peripherals attached. I figured WTH, and disconnected everything but Mouse and Keyboard and did another re-boot and "Whalla!".
I have yet to try it again with all my "stuff" connected to the iMac, so it still is unclear if the disk utilities took care of the problem, or if it was unplugging some of the devices connected. I'll test that this weekend when I have time to trouble shoot the system if it crashes again.
Thanks for your assistance!
B

Destructive iTunes upgrade

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