Did my cancellation go through?
I moved out of the country and cancelled my contract on Mar. 17, 2014. I was told my $400 security deposit should cover my ETF, the previous bill cycle, and the last 10 days of usage. The supervisor I spoke with on the phone told me that, if anything, I may be $0-5 over balance and not to worry as he will set an alarm and take care of the overage himself. I see today that my balance is ~$215. It looks like I've been billed for another bill cycle. Has my contract been cancelled? Can you resolve this billing issue? I don't want any credit issues if I do return to the US in the future. Thanks.
Duplicate post, please see: https://community.verizonwireless.com/message/1122590#1122590
Message was edited by: Admin Moderator
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