Difference between Project call off order and Service order
Hi,can anyone please explain to me the
Difference between Project call off order and Service order
Thanks,
SS
Hi SS.
Please post your query to Project System (PS forum for getting quicker answers.
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Yuo may please close this thread.
Regards
Datta
Similar Messages
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Difference between sales order and service order?
Hi Gurus
Whatu2019s the Difference between sales order and service order?
Thanks.
KumarCheck below help link for defination and difference in Sales and Service order.
http://help.sap.com/saphelp_crm70/helpdata/en/17/99fb62928c46c28c10f3ebc52fdfa8/frameset.htm
http://help.sap.com/saphelp_crm70/helpdata/en/ce/6874bcf29742c395c5e5fae19a0c68/frameset.htm -
Hello All,
What is the difference between project workflow activities 'UpdateProjectProperty' and 'UpdateTextProperty' in visual studion 2012?Hi,
Both are developed with .NET framework, per my knowledge, the biggest difference would be the environment they applied to: one for Windows platform, one for SharePoint platform:
http://msdn.microsoft.com/en-us/library/vstudio/ms733615(v=vs.90).aspx
http://msdn.microsoft.com/en-us/library/office/ms446847(v=office.14).aspx
Best regards,
Patrick
Patrick Liang
TechNet Community Support -
Plant Maintenance order and service order
Hi ,
Please let me know When we come Plant Main order and Service order.
Thankshi:
Customer Service is linked to Plant Maintenance module of SAP. Technically speaking SM/CS isn't a module. Primarily it uses parts of the PM and SD modules.
The PM module is used mainly for eqiopment, functional location, order, notifications, maintenance plans, etc (same as PM).
The SD module is used for billing, contracts, sales orders, etc.
The main interface between the PM and SD module is called Resource Related Billing (DP80, DP90, etc).
The Customer Service have a lot of process one of them is:
Create the notification IW51 -> create de Service Order -> create Quotation DP80 -> Modification Service Order IW32 Accept the Quotation once accept the system create automatic the sales order to copy of quotation -> and billing the sales order VF01.
Other process is:
Create the Notification IW51 -> create de Sales order -> and billing the sales order VF01.
Other Process is:
Create the notification IW51 -> create de Service Order -> create the sales order DP90 -> and billing the sales order VF01.
Other Process is:
Create a contract type WV VA41 -> create de Service Order -> create the sales order DP90 -> and billing the sales order or contract VF01.
Or
Create a sales order RA or RAS VA02 -> create de Service Order -> create the sales order DP90 -> and billing the sales order or contract VF01
Regards
Shashi -
Problem with sales order and Service order
Dear Guru's
We have a real problem with sales orders and service orders and how we treat these. For a project that uses a WBS, it's not a problem to manipulate SAP to give us a list of shortages (orders with no or limited supply) for each order, but for some reason our after sales orders and our service orders do not work this way.
Thanks and Regards,
Deethya.CLOSED
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Difference between Frame order and service order
Hello guys,
Can anybody tell me the difference between the Frame order and work order in system point of view?
Which are the steps for doing theHi Sam,
Framework order: -
Purchasing document used to procure materials or external services. Instead of stipulating a specific delivery date, this type of purchase order has an extended validity period.
Framework orders are defined via the document type FO. They are used in accelerated procurement processes in connection with maintenance/ servicing plans or invoicing plans, and for blanket purchase orders (purchase orders with limits).
A framework order covers multiple procurement transactions over a longer period in cases where the administrative costs of processing discrete POs would be disproportionately high.
Services Order: -
Used as a means of documenting service and customer service activities
in Logistics - General (LO),, Order comes to
Describes a task which is to be carried out within a company.
The order specifies:
- which task is to be carried out
- when the task is to be carried out
- what is needed to carry out the task
- how the order costs are to be settled
Regards,
Shyamal -
Difference between cost center for material and sale order
Hi,
I'm having an issue related to profit center. Our business of Reverse Logistics Process is taking the wrong profit center which should be taken from sale order master data, not from material master data as currently. As a developer, I'm confused the definition of profit center in this case. What are the differences between the profit center defined in sale order and in material ?
Thanks,
PaulbHi Paul
SAP allows you to change the PC in the sales order... If you dont change, it adopts the PC from Mat Master
You can define substitution of PC for sales order in 0KEM and assign them in 0KEL... You can change the PC based on Sales Org, Dist Channel, Division, etc
For a more complex logic, you can also use an exit
br, Ajay M -
Diff. between Sales order and Service order
Hi Gurus,
Can anybody tell me what is the diff. between sales and service order? What are the customization settings will be different for the sales and service order?
Thanks in advanceHi Devi,
Both are two different scenarios. But both are transactions having different purpose.
Sales order comes to the picture when ever any product or service are going to sale. Service order comes to the picture either after sales order processing, when ever any damage happened to the product or replacement required or in order to return the product. or Service sales scenario.
For Configuration settings please refer the Best Practices Configuration guides.
If any clarification please revert...
Reward if it helps
Johnny. -
DMS Object Link at Maintenence Order and Service order level
Hi SAP Gurus,
We had a requirement for maintaining DMS Object at Service order and maintenence order level, as Standard DMS does not provide any Standard Object link at Order level, we went for development and following the Standard procedure i could bring the Order Tab in CV01N Object Links, and also i could search the relavent maintenence order and maintain documents relevant to it,
But the biggest problem now is i could not create DIR from the Maintenence or service order screen IW31, and the document i have placed at the order is not visible in the order screen at all,
i know it is some sort of enhancement in the Order screen to allow DMS Documents to appear in the Order screen to provide this funtionality.
let me pls know what exactly has to be done, as there is no config at the order level to get the DMS Screen, as DMS is not a standard object at the order level.
one approch as suggested is modifiying the Order screen or using Screen Exit Enhancement for Order but not sure which one to use or how to move ahead,
Thanks n Regards
Priya SDear Christoph Hopf
Many Thanks for your answer,
i went through the said SAP Note, but it only speaks about the notifications level, where SAP itself has provided the standard DMS Object links, and iam in latest ECC-6 version where this note is taken care of i think,
iam looking for creating DMS Document (DIR) from the maintenence Order IW31 transaction screen, and have developed new Object link for Maintenence order,
but the main problem is, iam not able to create DIR from the IW31 Screen directly as Maintennce order is not a standard SAP Object,
please let me know how to get the list of documents that i have attached to a maintenence order to appear in the IW32 maintenence order screen, and also we need to create the documents (DIR) directly from IW31 / 32 screens.
Thanks and Regards,
PriyaS
Edited by: Priya S on Aug 19, 2009 1:50 AM
Edited by: Priya S on Aug 20, 2009 1:54 AM
Edited by: Priya S on Aug 24, 2009 6:24 PM -
Can someone please explain step by step procedure involved in dealing Repair Orders and Service Orders from customers.
I understand it is integrated with Sales and Distribution but please explain simple terms and transaction flow and key parameters and master data involved. Thanks in advanceHi,
[Repair & Service Orders|http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8df09e0311d189b70000e829fbbd/frameset.htm]
Regards,
Maheswaran. -
Difference between service order and repair order?
hi all,
pl help me in understanding the difference between a service order and repair order.
pl tell me what is the process to create service order?
what is the process to create a repair order?
how we will know by looking into the order whether it is a service order or a repair order.
thank you,
hunHun,
Provides support for the complete Service processing lifecycle from Service Quotation creation to Billing. A service order is created if the customer has to be billed for services like utility usage, no. of pages printed (using counters etc). Service Order processing includes integrated validation of service contract price agreements and warranty entitlements.
The cycle is :
Business Scenario Service quotation and service order management
A. Make inquiry Customer contacts and requests for quotation
B. Create and communicate quotation service rep. creates a quotation and sends it to the customer
C. Accept the quotation
D. Convert quotation into service order and release the order
E. Create and optimize assignments - The Resource Planner assigns any field service tasks to one or more of his Field Service Representatives
F. Execute assignment, perform confirmation - The Field Service Representative performs the service assignment at the customer site and performs confirmation for the work done, materials used and so on
G. Approve confirmation, assign costs - The Service Manager checks and approves the confirmation data and decides which costs should be billed to the customer
H. Bill customer, perform analyses - The Service Manager triggers billing of the customer and performs analyses of the complete service order processing cycle
Where as a repair order would be created when a customer finds a defect in say a product and the requests for a repair of replacement.
The cycle is:
The business scenario
1. Enter repair request
The customer calls the service organization to request a repair. The agent enters the repair request. The system checks whether a warranty exists.
2. Send in defective product
The customer sends in the product using the given return material authorization number.
3. Plan repair steps
A service representative performs the technical analysis and enters the inspection result (causes, tasks, etc.). He decides what action should be taken based on the inspection result.
4. Create service quotation
The system calculates the price for the planned repair and required spare parts, according to the price agreements in the service contract, and the warranty costs. The agent generates a service quotation.
5. Perform confirmation
The customer accepts the quotation. The service representative repairs the product and confirms his working times and materials used. He also documents the inspection results.
6. Return repaired product
The service representative returns the repaired product to the customer.
7. Create invoice
The service representative triggers customer billing, based on the confirmed time and spare parts used, and in accordance with existing warranties and specific price agreements.
8. Analyze defect reasons
Using predefined queries and reports, the service manager analyzes the most important defect reasons.
Refer to CR700 - Service for details info.
Regards,
Julius -
Difference between service request and service order
hi all,
What is the differnce between service request and service order? when to use what?
Thanks
RaghavService Order -> "You use service orders to record the details of a one-off service agreed upon by a service provider and a service recipient. Service orders contain all the information needed to plan, execute, and bill for a service."
Service Request -> "You use service request management to reliably submit, dispatch, approve, monitor, and fulfill requests for service by your customers. Service requests can be used internally by companies where a department delivers services, for example, in shared service center scenarios, as well as in external customer-facing scenarios.
Service requests can be logged through a service desk, directly by the service personnel, or by the users themselves into the system and then, if necessary, can be dispatched to the appropriate personnel for service delivery."
Taken from http://help.sap.com/
Rg,
Harshit -
Difference between Service order and service contract
Hi
Can any one plz differenciate the service contract and service order??
why only service contract products can carry object list entries and why not service products??
Thanks in advance.Appriciated with points.
Regards,
Nagi ReddyService Order:
A service order is a short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion. Such an order could be, for example, to maintain or repair some equipment, making it necessary to send a technician along with spare parts. These services are usually billed.
Service Contracts:
Service contracts are outline agreements with business partners which define services offered for a particular period. You support service contracts by processing contract-based and planned services.
Service contracts represent long-term service agreements with customers in relation to the content and scope of services guaranteed within specific tolerance limits for certain parameters, for example, within a predefined timeframe.
I hope this helps -
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