Digital signature stopped working in Acrobat Pro 9

My digital id functionality in signing PDFs has suddenly stopped working. I've tried using it with multiple documents and none are working. I tried to create a new digital id, but that doesn't work either. Here's the error message I'm getting: (please magnify if necessary)...

Thank you but if I put it back into LiveCycle everything that has been inputted by the recipient is lost. Do you know if there is a setting in LiveCycle that allows hyperlinks to be entered in to the text area by the recipient of the form?

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    Digital signature has been working properly for years, but now none of my pdfs will allow my digital signature. Here is the error message I get, but I can't make sense of it. Is the application corrupted? Magnify the screen shot below if necessary.

    Your answers are very short, please give more details so that we can try to help.
    - Who signed the document - did you sign it?
    - where WAS it valid
    - how was it made
    - anything else relevant

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    Message was edited by: fenton419

    The source of the problem (Excel internal Hyperlinks no longer convert to PDF file) has been FOUND...check for the installation of "Microsoft Excel 2007 Security Update (KB969682)".  The Knowledge Base Article, dated June 9, 2009, http://support.microsoft.com/kb/969682 actually lists one of the two issues we started to notice at the end of June / early July.  The recent Adobe Acrobat 9.1.2 update was more than likely just coincidentally released at about the same time as Microsoft's KB969682 security update for Excel 2007.
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    First and foremost thing you can do it is that reset your Firefox and after that change it to safe mode.This may be happening due to venerable links getting downloaded.
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  • Creating and using a digital signature - Not Working / Help Please?

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