Digital Signature stopped working

Have used Acrobat digital signature infrequently for several years.  Recently stopped working.  Attempted on several different docs with same result.  Goes thru steps of placement and digital signature appears.  However, nothing happens after hitting the sign button. The signature does not appear in the doc nor in the saved doc.  Tried several things suggested on line.  Nada.  Suggestions?  Acrobat 9.5.5   OSX 10.8.1

If the user is not using Adobe Reader, but some other PDF viewer that doesn't support digital signature fields, you will see this sort of thing. The Preview application on the Mac, with is the default PDF viewer out-of-the-box, is notorious for this (as well as corrupting PDF forms). Even if someone has Adobe Reader installed, it may not be what they're using to view your form. I imagine a good precentage of your users will be using Macs given your setting, so you'll have to address this through user education.
Also, you mentioned you will be receiving more than 500 returned forms. This would be a violation of the Acrobat License Agreement, which limits the number of returned forms that you can use to no more than 500 if you distribute an enabled document to more than 500 recipients. But there's a good chance that if you contact Adobe they will say it's OK regardless. Just try to get it in writing...

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