Dignostic Error-Failed to assign UME support Roles : Server returned: 503

Hi All,
We are trying to implement diagnostics on one of our EPortal Server. We have already completed all the pre-requisites of diagnostics on EP .
When we try for diagnostics System >Managed System> it gives us following error
User existence check failed : Server returned: 503 Service Unavailable
The following J2EE roles were granted to user SAPSUPPORT : SAP-J2EE-Engine/SAP_JAVA_SUPPORT
Failed to get User ID for user with logonname SAPSUPPORT
!! Exception : Server returned: 503 Service Unavailable
Failed to assign UME support Roles : Server returned: 503 Service Unavailable
Failed to assign UME support Roles for XI : Server returned: 503 Service Unavailable
We have checked UME Page on Eportal , where the error is
Application cannot be started.
Details: com.sap.engine.services.deploy.container.ExceptionInfo: JMS error.
Please suggest.
Regards,
Swati

Hi,
Please try to re-start the JAVA instance and then try again.
Regards,
Thulasi

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