Display of Item Level Fields in Complaint Search Result

Hi,
We have enhanced the complaint search result screen to display columns such as item category or code group. These values come from the item level, so the result list displays blanks under these columns. Is it possible to populate these fields? Something like, displaying multiple rows for the same complaint, with different values for item level fields in each row?
For example, there is a complaint with 3 items. The user searches for complaints based on some header field, and this complaint is in the result list. Is it possible to display 3 different rows for the same complaint, with the value for Item Category being different for the 3 rows?

Hi,
Yes, this is possible but it a custom development.
We had similar requirement where we needed to search all searvice orders and complaints belonging to an item category.
We created a Z-search component for this and implemented the logic .
If the complaint search component has item category as a search parameter ( i am not sure) then it will be simple...but it is doesnt have it, then u can include it programatically or using AET ( if you are on 7.0) .
The result population will be programatic as you will have to search complaints matching to your item category.
There are large no of item categories per transaction type, so dynamic search takes too much time and times out on web ui..You must supply atleas one valid item category as the basis for your search.
Thanks & regards,
Suchita

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Search help for Custom Item level field

Hi All,
I have two custom fields at Item level. Both of them has fixed values defined at domain. The fixed values have a short text also given with them.
The problem I am facing is when SRM provides default search help for these custom fields, for first field the 'Value' and 'Description' comes in the search result screen, but for second, only 'Value' comes in the search result.
When I try to debug, it shows the SHLPTYPE as 'SH' for first one and for the second as 'FV'.
What does this indicate?
My requirement is to display both value and description in the search result screen.
Please suggest.
Thanks
Nandalal

Hi
Sorry for the delay. My User got locked for some time.
I have seen the document you sent me on my email id.
<b> I noticed in the case where the Search help is working fine, there is no space in between the contents of the Fixed values and their short text under the value range tab of the Domain element.
But in the case, where there is a problem with the search help. There both the Fixed values and their short description is having a space in between the words.
Try maintaining COND_A instead of "COND A". Also with the short description use "COND_A" instead of "COND A".</b>
<u>I hope this will resolve the issue.</u>
<b>Update me once you have any issues.</b>
Please reward suitable points, incase it suits your requirements.
Regards
- Atul

11.5.9/OAF 5.7 : how to add new fields in iProc "search results" page

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It depends on what fields you want to add.
1. If Oracle has included the fields, just render them via personalizations
2. If they are brand new fields:
a) you will need to extend the VO (I do not know the exact name).
b) change the query to get your extra db columns if necesary
c) add transient attributes to the VO and map them to b).
d) Then you need to add the items via personalization and map them to the attributes you created in c)
Check on metalink for the lates version of OAF Dev Guide and Personalization guide.
Thanks
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Hi
Working in SharePoint Online, I've been able to add a few fields to the People Search results page successfully:
Organization
Office Locator
Office Location
Work Phone
Mobile Phone
Home Phone
Work Email
All of the above fields are working and display on the People search results page.
I tried to add these and they simply do not display. There is no error:
University Email
Assistant
Calendar/Scheduling
I set them up the same way. I created the Property in the User Profile area. I then populated the data for each user. I then added the property as a Managed property (search schema) linked to the Crawled property from the People category.
Made sure that they were query able, retrievable, searchable, etc. Then I edited the People Search code and then I waited over the weekend for the search to pick them up. I came into work this morning and they still do not display. Here is
my code, just in case I missed something. Thanks.
<html xmlns:mso="urn:schemas-microsoft-com:office:office" xmlns:msdt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882">
<head>
<title>UIF People Item with Work Phone</title>

</head>
<body>
<div id="Item_Person">

<div id="_#= $htmlEncode(container_id) =#_" class="ms-srch-people-outerContainer ms-srch-resultHover">
<div id="_#= $htmlEncode(itemId) =#_" name="Item" class="ms-srch-people-item" onmouseover="EnsureScriptParams('SearchUI.js', 'HP.Init', event, '_#=$scriptEncode(itemId) =#_', '_#=$scriptEncode(hoverId) =#_', '_#=$scriptEncode(hoverUrl) =#_');" onmouseout="EnsureScriptParams('SearchUI.js', 'HP.Hide');">
<div id="_#= $htmlEncode(hoverId) =#_" class="ms-srch-hover-outerContainer"></div>
<div id="UserPersonaContainer">
<div id="UserPersona">
<div id="_#= userPersonaId =#_"></div>
</div>
</div>
<div id="UserInfoContainer">
<div id="ContactInfo">
<div id="NameField">

<div id="NameValue" class="ms-srch-ellipsis ms-textLarge">
<a clicktype="Result" id="NameFieldLink" href="_#= encodedPath =#_" title="_#= encodedName =#_">_#= displayName =#_</a>
</div>
</div>

<div id="JobTitleField">

<div id="JobTitleValue" class="ms-srch-ellipsis" title="_#= encodedJtitle =#_"> _#= displayJtitle =#_ </div>
</div>


<div id="DepartmentField">

<div id="DepartmentValue" class="ms-srch-ellipsis" title="_#= encodedDept =#_"> <b>_#= displayDept =#_</b> </div>
</div>


<div id="Organization">

<div id="OrganizationValue" class="ms-srch-ellipsis" title="_#= encodedorg =#_"> _#= displayorg =#_ </div>
</div>

<hr>

<div id="OfficeLocator">

<div id="OfficeLocatorValue" class="ms-srch-ellipsis" title="_#= encodedolocator =#_"> <b>Office Locator:</b> <a clicktype="Result" id="NameFieldLink" href="_#= ctx.CurrentItem.OfficeLocator =#_">_#= ctx.CurrentItem.OfficeNumber =#_</a></div>
</div>


<div id="OfficeBaseLocation">

<div id="BaseOfficeLocationValue" class="ms-srch-ellipsis" title="_#= encodedbolocation =#_"> <b>Office Location:</b> _#= displaybolocation =#_ </div>
</div>
<hr>


<div id="WorkPhone">

<div id="WorkPhoneValue" class="ms-srch-ellipsis" title="_#= encodedwphone =#_"> <b>Office Phone:</b> _#= displaywphone =#_ </div>
</div>


<div id="MobilePhone">

<div id="MobilePhoneValue" class="ms-srch-ellipsis" title="_#= encodedmphone =#_"> <b>Mobile Phone:</b> _#= displaymphone =#_ </div>
</div>


<div id="HomePhone">

<div id="HomePhoneValue" class="ms-srch-ellipsis" title="_#= encodedhphone =#_"> <b>Home Phone:</b> _#= displayhphone =#_ </div>
</div>

<hr>

<div id="WorkEmail">

<div id="WorkEmailValue" class="ms-srch-ellipsis" title="_#= encodedemail =#_"> <b>Foundation Email:</b> _#= displayemail =#_ </div>
</div>


<div id="UniversityEmail">

<div id="UniversityEmailValue" class="ms-srch-ellipsis" title="_#= encodeduniversityemail =#_"> <b>University Email:</b> _#= displayuniversityemail =#_ </div>
</div>

<hr>

<div id="Assistant">

<div id="AssistantValue" class="ms-srch-ellipsis" title="_#= encodedassistant =#_"> <b>Assistant:</b> _#= displayassistant =#_ </div>
</div>


<div id="CalendarScheduling">

<div id="CalendarSchedulingValue" class="ms-srch-ellipsis" title="_#= encodedcalendarscheduling =#_"> <b>Calendar/Scheduling:</b> _#= displaycalendarscheduling =#_ </div>
</div>

<hr>
</div>

<div id="MoreInfoShort">

<div id="ResponsibilitiesValue" class="ms-srch-ellipsis">
<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_Responsibilities) =#_ </span>
_#= encodedVal =#_
</div>


<div id="SkillsValue" class="ms-srch-ellipsis">
<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_Skills) =#_ </span>
_#= encodedVal =#_
</div>


<div id="PastProjectsValue" class="ms-srch-ellipsis">
<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_PastProjects) =#_ </span>
_#= encodedVal =#_
</div>


<div id="InterestsValue" class="ms-srch-ellipsis">
<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_Interests) =#_ </span>
_#= encodedVal =#_
</div>


<div id="SchoolsValue" class="ms-srch-ellipsis">
<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_Schools) =#_ </span>
_#= encodedVal =#_
</div>


</div>


<div id="MoreInfoLong">

_#= encodedVal =#_


<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_Skills) =#_ </span>
_#= encodedVal =#_


<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_PastProjects) =#_ </span>
_#= encodedVal =#_


<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_Interests) =#_ </span>
_#= encodedVal =#_


</div>


<hr class="ms-srch-people-item-separator" />
<div id="SelfSearchInfo">
<div id="Heading">
<a id="EditProfileLink" href="_#= $urlHtmlEncode(ctx.CurrentItem.EditProfileUrl) =#_"> _#= $htmlEncode(Srch.Res.item_People_EditProfileLink) =#_ </a>
</div>
<div id="Frequency">
<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_SelfSearchFrequency) =#_ </span>
<ul id="FrequencyCard">
<li id="MonthlyViews">

_#= encodedVal =#_
</li>
<li id="DailyViews">

_#= encodedVal =#_
</li>
</ul>
</div>

<div id="Keywords">
<span id="FieldTitle" class="ms-soften"> _#= $htmlEncode(Srch.Res.item_People_SelfSearchKeywords) =#_ </span>

_#= encodedVal =#_

</div>


<div id="LastModifiedTime">
<span class="ms-textSmall">_#= $htmlEncode(Srch.Res.item_People_LastModified) =#_</span>
<span id="_#= encodedLastModifiedTimeId =#_" class="ms-textSmall ms-srch-ellipsis"></span>
</div>

</div>

</div>
</div>
</div>


</div>
</body>
</html>

Hi,
According to your post, my understanding is that you have an issue about adding fields in people search results page.
Per my knowledge, there is no issue in your steps, and the issue may be related to the search crawl in SharePoint online.
For SharePoint server on-premise, we can start the search full crawl, however, for SharePoint online, we could not start the search full crawl manually.
You can wait for some time to complete the search full crawl in SharePoint online, then check whether it works.
As this is the forum for SharePoint server on-premise, I’m not familiar with the SharePoint online search crawl, for this issue, I recommend you can post a new question in the forum for Office 365/SharePoint online.
http://community.office365.com/en-us/forums/154.aspx
More experts will assist you, then you will get more information relation to SharePoint Online.
Thank you for your understanding and support.
Thanks,
Jason
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Jason Guo
TechNet Community Support

SRM 7.0 item level field in PO screen

Hi all,
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Hi,
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Prasanna

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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

Display of Item Level Fields in Complaint Search Result

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