Dispute Management Partial Payment

Dear All
We have created a dispute case and later record the partial payment but system does not give any message that Express Document Subsequent update for the case XX received from author.
I test the same in Ides and getting the above message. Any idea what I am missing.
Thanks and Best Regards
Farhan Qaiser

Hi ,
Kindly note that based on the message whevere any payment ( full or partial payment)agaist an invoice the updation takes place in the dispute management automatically and the status or the dispurte amount get reduced sometimes if two or more process takes place simultaneoulsy then the message occurs

Similar Messages

Dispute Cases on partial Payments

Hi
How to create Dispute cases for partial payments?
I have an invoice. A payment comes and its partial. We dont set up residuals. So on the invoice it says partially paid for some amount. And we want the job to create the dispute for the remaining amount.
Do i need to define anything new in case record model for this?
Thanks for help.

I have an invoice for 1000. No dispute case is created till now.
I made a pyment for it for 500.
And now If I run FDM_AUTO_CREATE what is my selection criteria to select this invoice for dispute case creation.
We want to schedule a job everyday to pick up all invoices that are partial paid and we want to create cases for them.
Can it be done in FDM_SUTO_CREATE?
If it can be done then how the program knows which invoices has partial payments and how does it change the disputed amount to invoice amount minus partial payment?
I know how to do it manually by selecting both debit and credit item in FBL5N to create the case.
I also know that when case is created and if a payment is made partially it reflects the case disputed amount.
I just want to know if FDM_AUTO_CREATE can be used to to create cases on invoices that are partially paid.
If it can then how?
Thanks,

Dispute case does not get updated with subsequent partial payment

Hi Experts
I am now still testing the Dispute management .. but it's my first time to see that some times created dispute case does not get updated with the payment posted against the invoice which the dispute case has been raised .. when i trying to add open item to the current dispute case i face this Error..
Process step 004: Change not possible, process step 003 missing
Message no. UDM_MSG037
Diagnosis
The dispute case is to be changed by process step 004 from accounting. However, there is at least one process (for example, clearing transaction from payment or credit memo) that was performed before the current step and that has not yet updated the dispute case. The changes to the dispute case must be carried out in the correct order.
System Response
The dispute case could not be changed.
Procedure
In an asynchronous change to dispute cases using IDoc, make sure that all IDocs of the previous process have been posted. Then you can carry out the required action (for example, post the current IDoc from process step 004 or include further items). The immediate previous process step is 003.
Your kind feed back is highly appreciated..
Regards
Mahmoud EL Nady

Hi
Thanks for straight forward solutions its now working properly after run the program.. thanks too much..
also do i need to run this program periodically or once i notice that one dispute case it not getting updated?
Regards
Mahmoud El Nady

Notes on Partial payments

Hi guys,
Here is the issue, the accounting clerk creates a note on a line item of a customer open item using DMC (deduction management component) with action codes and a partial payment has been paid by the customer on the same invoice and since a new document is created when that payment is posted to the customer, the accounting clerk expects to see the note that he/she has created on the earlier document on the new document that is created due to partial payment posting. Is that something possible to do? If it is can anyone let me know the steps to do that?
Your help is highly appreciated and rewarded with points
Thanks in advance
Kumar

I have an invoice for 1000. No dispute case is created till now.
I made a pyment for it for 500.
And now If I run FDM_AUTO_CREATE what is my selection criteria to select this invoice for dispute case creation.
We want to schedule a job everyday to pick up all invoices that are partial paid and we want to create cases for them.
Can it be done in FDM_SUTO_CREATE?
If it can be done then how the program knows which invoices has partial payments and how does it change the disputed amount to invoice amount minus partial payment?
I know how to do it manually by selecting both debit and credit item in FBL5N to create the case.
I also know that when case is created and if a payment is made partially it reflects the case disputed amount.
I just want to know if FDM_AUTO_CREATE can be used to to create cases on invoices that are partially paid.
If it can then how?
Thanks,

Posting a partial payment for customer receipts with full amount

Hi,
Is there a way by which I can post the full amount of the invoice as a partial
receipt (that is without clearing the open items but at the same time linking the invoice and the amount). If I use F-28 the system clears the line item if the partial payment amount equals the invoice amount.
The scenario here is a PDC received from the customer. I would like to post the credit to the customer account as a partial payment and debit a special GL account for PDC received. For finding out the customer ageing I shall not use the credit (as the PDC has not yet materialised). This can be done by posting the PDC entry using a different document type and excluding it from the selection criteria. At the same time customer account statements should be sent to him/her after considering the PDCs received (the assignment field will contain the invoice number and therefore can be summed). Only when the PDC is deposited and cleared do I want to clear the partial payment (if the amounts match) using the assignment field. The Cheques due on any date can be obtained from the Special GL account.
Or can anyone think of a better way to solve the issue.
1. PDCs should be credited to the customer account when it is received.
2. The users know about the invoices pertaining to the PDCs only at the time of posting the PDCs and not during the time it is deposited into the bank. Therefore the linking should be done at the receipt of PDC stage itself and not later.
3. Customer account statements have to be sent after considering the PDCs.
4. A/R information system should not consider the PDCs received to the customer account.
5. I should be able to quickly choose the cheques I want to deposit and transfer it to the Incoming Bank Account.
Any help will be appreciated with points (and lots of them )
Rgds
Shivram.

Hi
I would suggest you treat the PDC as a noted item which is only for statistical purpose. You can post the PDC cheque to the customer account through transaction code F-38 which will post as noted item in the customer account. If you want to analyse the age-wise outstanding from the customer exclude the noted item. You can enter the invoice no for which payment is received in the assignment column which will be useful for sorting purpose. If you want to know what are the cheques to be deposited for the day, you can take the same by selecting the due on date from the customer accounts using the noted item indicator. By using this indicator the credit management for the customer can also be done.
After depositing the cheque, reverse the statistical posting and make fresh posting as debiting Bank a/c and crediting customer account.
Hope it will help you to some extent.
Regards,
K Lakshmanan

Discount calculation on partial payments

Hi Experts,
Is it possible to calculate discounts on partial payments?
Scnario: We have defined a payments terms Z045. It the customer pays the invoice amount immediatly he will get a discount of 3% on invoice and he will pay with in 15 days he will get a discount of 2% and he will pay with in 30 days he will get 1% discount. The net payment due is 45 days. If he failed to pay with in 30 days the interest should be calcuated from 31st day it self.
Now client requirement is if customer pays partial payment before the goods reached him he would like to give 3% discount on that. On the rest of the amount according to the payment payment terms.
What config. i need to do?
Pls reply?
Thanks in advance
Mammu.

I have an invoice for 1000. No dispute case is created till now.
I made a pyment for it for 500.
And now If I run FDM_AUTO_CREATE what is my selection criteria to select this invoice for dispute case creation.
We want to schedule a job everyday to pick up all invoices that are partial paid and we want to create cases for them.
Can it be done in FDM_SUTO_CREATE?
If it can be done then how the program knows which invoices has partial payments and how does it change the disputed amount to invoice amount minus partial payment?
I know how to do it manually by selecting both debit and credit item in FBL5N to create the case.
I also know that when case is created and if a payment is made partially it reflects the case disputed amount.
I just want to know if FDM_AUTO_CREATE can be used to to create cases on invoices that are partially paid.
If it can then how?
Thanks,

Udm_specialist - Partial Payment (Not residual)

Hi All,
I have posted an invoice of $1000 (FB70) and posted partial payment (F-28) $400 for that invoice. I can see both line items as open items in FBL5N. Here my question is why the partial payment is not reflecting in Amount Paid column in Udm_specialist t.code.
Please give inputs on this.
Regards,
Raghu

Hi,
Create dispute case: By selecting both debit and credit invoice in FBL5N and create Dispute case then make the payment(F-28).
I tried the same and its working.

Question on dispute management status profile

Dear Friends,
I have a quetion on SAP FSCM dispute management status profile. While setting up the status profile we would specify the status values. A number is assigned to each status and it will have corresponding system status. In the standard delivery the numbers assinged to status are (10,20,30..etc). Does any one know what is the significance of these values? My question is it required to use this numbers or it can be anything.
Any help will be greatly appreciated..

Hello,
The status profile is used by definition of the Case Management configuration behind each Dispute.
A number is assigned to every step, and the number controls changes in the status, and can only be moved to a new number if it is customized to do so.That forbids you to jump into undesired states...
My general recommendation is keep them in ascending order, since the default when opening a case is to give the lowest value, and generally, closed cases are 98 or 98.
Configuration is done via: SPRO->FSCM->Dispute Management->Dispute Case Processing->Status Management->Create Status Profile.
Here is an Example for Legal Claim:
10     10-New Case     001
20     20-Pre-Presentation of Case     002
21     21-Case Presentada     003
22     22-Case - Rejected     003
23     23-Case - Ammended     003
30     30-Payment Order      003
40     40-Personal Notification     003
41     41-Notification via Advise     003
42     42-Notification via Presentment of Charges     003
43     43-Notificatio via Conculding Behaiviour     003
50     50-Rebuttal     003
60     60-Proof     003
61     61-Questionning to the Parties     003
62     62-Testimonies     003
63     63-Document Exhibit     003
64     64-Judicial Inspection     003
70     70-Final Debate     003
80     80-Sentence      003
I hope this answers your question.

Credit Management and DMC (Dispute Management)

Hey All, Please help me out with Credit Management and DMC (Dispute Management) in Accounts Receivable. Give me the use and details of both as well as the web links with more info. Thanks in advance
Tina

Hi TG,
The SAP® Dispute Managementapplication enables you to resolve customer disputes overreceivables more effectively.Fully integrated with other SAP financial management applications, it can help youimprove the tracking and processing of short payments,streamline your accounts-receivable processes, and enhance your customerrelationships. Companies thatuse SAP Dispute Managementhave reduced their days salesoutstanding by as much as 20%. SAP Solution BriefSAP® Dispute Management
Pl check this link for more info :
Dispute Mangement
regards
sadhu kishore

Funds Management - Online Payment Update

Hi -
I am trying to have payments updated in FM.
"I have used update profile 101 -Pmt Bud, Pmt basis, Posting date ( earlier I have used 102 then changed to 101). I have cheked the box for "" Payment Update online"" in settings for payment transfer.
We ahve New GL activate with FAGLFLEXT with document splitting.I made VOBELNR and KOBELNR as additional charcteristics for document splitting with clearing account 'zero'.
I have read in some treads that we have to make FMGLFLEXT totals table attached to leading ledger, but I have not see in any of the SAP help or SPRO texts that we have to do this way ?.
My Bank account GL is assigned to 90/1 commitment item and the Vendor GL is assigned to 60/3.
After all this Payments are not getting updated in FM. Do i have to do something at the time of payment with respect to account assignment ...
Currently working on ECC 6.0 Sand box with EA-PS lvl 11.
Thansk in Advance
Chris"
Edited by: Chris Farr on Feb 11, 2009 2:47 PM

My Problem is solved now, there were inconsistancies in my commiment item categories. My vendor GL was wrongly assigned to a commitment item with 40/3 instead of 60/3, thats why payments were not updated. Now I can see payments getting updated.
Settings required were -
1) Tick for Online Payment Update ( FM- Actual and commitment update - Integration - Define settings for online payment transfer)
2) The online payment update requires the use of the new general ledger and suitable Customizing for document splitting in Financial Accounting (new) -> General Ledger Accounting (new) -> Business Transactions -> Document Splitting. Here you can use the standard splitting procedure 0000000012 as a basis. You must also define the fields KNBELNR and VOBELNR as document splitting characteristics of the general ledger.
check this tread also - Funds Management - Online Payment Update
I have one more question - I have a PO with multiple FM account assignments (e.g two items with Fund center1 and Fund center2) and the same is invoiced. When I do the partial/Full payment Payments are only getting updated in one FM assignement i.e Fund center1. I think the payment has to be split among the FM account assignments. Can spmebody please clarify.
check this tread also
Thanks
Chris
Edited by: Chris Farr on Feb 16, 2009 10:41 AM
Edited by: Chris Farr on Feb 16, 2009 10:46 AM
Edited by: Chris Farr on Feb 16, 2009 10:48 AM

AR Aging report... partial payment Report

Dear Experts,
               In the Aging Report i have the Scenario that partial payment's record should not fell on the bucket based on Net Value of that record, instead it should refer some reference field. which field it has to refer?
              How we can find the record is partial payment record ie what condition it will have? like open status etc...
              where i should   apply the logic whether in the datasource level or at the report level.
              Please note that Dataflow is in 3.5 version
Thanks in Advance

Hi,
You can have a info object to represent the status in the datatarget and then you can use it in the filter level to filter out open records.
Regards,
Anil Kumar Sharma .P

Issue regarding partial payment & cleared items.

hi Techies,
I want to develop report which should show all cleared item. (accounting document no, corresponiding basic amount). End user is using residual clearence procedure for partial payment. i.e.,
consider if vendor has to pay rs 10000 as service tax to company , its stored in open items against one Accountin Document no.
Belnr            Amt
000101 -
> 10,000
supppoes he pays 3000
system is creating one clearing document against this 3000 payment.
NOW REST OF 7000 EARLIER CLERING DOCUMENT IS BECOME ACCOUNTING DOCUENT . THIS CYCLE IS CONTINE UNTIL CLEARS ALL THE AMOUNT.
INTIAL STATE.
000101 -
> 10,000 -
> CL1. (PAID 3000)
SECOND STATE
CL1        -
>   7,000----
> CL2 (PAID 3000)
THIRD STATE
CL2        -
>   4,000----
> CL3 (PAID 3000)
FOURTH STATE
CL3        -
>   1,000----
> CL4 (PAID 1000)
FIFTH STATE
CL4        -
>   1,000----
> CL5 CLEARS ALL AMT
HE WANT TO DISPALAY ACCOUNTING DOCUMETN NO WHICH ARE CLOSED (I.E. CLEARED )
AT THE END OF FIFTH STATE ONLY THIS ACCOUNTING DOCUMENT NO SHOULD DISPLAY IN REPORT OTHEWISE NOT.( IE IF USER RUN THE REPORT AT SECOND OR THIRD STATE, THE ACCUNTING DOCUMENT NO SHOULD NOT DISPLAY )
THERE IS NO LIMIT OF PARTIAL PAYMETNS I.E VENDOR CAN PAY HIS AMOUNT AS MANY TIEMS HE WISHES.
IS THERE ANY SOLUTION TO THIS REPORT...
REGARDS
RAJU

Hi,
Yes it is possible.
Check the docuement types of the documents, you should get the answer in that.
Regards,
Prakash Pandey

Payment terms on partial payments

Hi Everyone,
Is there a configuration setting somewhere that copies the payment terms of the original invoice on to the newly created open item. I know for certain that the payment terms can be copied from original invoice on to residual items when paid as a residual payment and this can be done by checking 'Payment terms from Invoice'. So, is there anything similar for partial payments as well? or is that standard in standard?
Let me know.
Thanks in advance,
Kumar

Hi,
There is definetely a solution to your issue.
You need to
1. change the field status of posting key - 25 from suppressed to optional.
2. Write a subsitution rule for subsituting the payment terms with '*' whenever the document type is KZ.
This way irrespective of you doing a partial payment or residual or a full payment, the payment terms are copied from the invoice.
Caio
Raghu

Display Totally paid items(cleared items), partial payments and residual pa

Hi Experts,
I am working on one requirement,
Requirement: Display Totally paid items(cleared items), partial payments and residual payments.
I am fetching data from BSAD table for Totally paid items, but I want to understand what are the fields to check when fetching data.
Partial payments: Please let me know the logic to get data for partial payments from BSID table.
Residual payments: what are the tables to check for residual payments and the logic.
What are the fields that i have check and what are the fields that I have to check and get.?
Please let me know what ever you know about this.
Regards,
Dileep,

Hi,
All types of Payments either Totally paid items(cleared items) or partial payments and residual payments the Document Number serious will b same. Try to extract by Filtering Assignment Field .
Thanks
Goutam

Is there a way to hide some reason codes in dispute management without deleting?

Within SAP Dispute management (UDM_DISPUTE) we would like to remove some of the available reason codes in the drop down on the search screen and available to assign drop down, but not physically delete them. Is there a way to do this?
I know if I physically delete them out of the Reason code list (SPRO -> FSCM -> dispute management -> Dispute Case Processing -> Case types -> Create Values for Attribute "Reason") then if an old dispute case that used that reason code is displayed, the four digit number code will be displayed rather than the description. So we would prefer to not physically delete the code / description from the reason codes but somehow make them non-display, or inactive.
Any thoughts on this?

Hello Stephen,
you may consider the functionality "personal list", putting all valid reason codes in and leaving out those you do not want to show. Maybe your Authorisation / Security Team can also help you performing this exercise for all affected users at once.
Regards,
Christoph

Dispute Management Partial Payment

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