Dispute Cases on partial Payments

Hi
How to create Dispute cases for partial payments?
I have an invoice. A payment comes and its partial. We dont set up residuals. So on the invoice it says partially paid for some amount. And we want the job to create the dispute for the remaining amount.
Do i need to define anything new in case record model for this?
Thanks for help.

I have an invoice for 1000. No dispute case is created till now.
I made a pyment for it for 500.
And now If I run FDM_AUTO_CREATE what is my selection criteria to select this invoice for dispute case creation.
We want to schedule a job everyday to pick up all invoices that are partial paid and we want to create cases for them.
Can it be done in FDM_SUTO_CREATE?
If it can be done then how the program knows which invoices has partial payments and how does it change the disputed amount to invoice amount minus partial payment?
I know how to do it manually by selecting both debit and credit item in FBL5N to create the case.
I also know that when case is created and if a payment is made partially it reflects the case disputed amount.
I just want to know if FDM_AUTO_CREATE can be used to to create cases on invoices that are partially paid.
If it can then how?
Thanks,

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Exchange rate calculation in case of partial payment.

Dear All,
I have a case in which I need to calculate Exchange rate fluctuation on partial payment.
Example
Exchange Rate
01.04.2011   1USD = 40 INR
10.04.2011   1USD = 45 INR
01.05.2011   1USD = 50 INR
31.05.2011 1USD = 55 INR
Invoice Date = 01.04.2011 (1USD = 40 INR)
Purchase Ac Dr 100 USD
   To Vendor               100 USD
Partial Payment on 10.04.2011 of 20 USD
(10.04.2011   1USD = 45 INR )
Vendor Ac Dr 20 USD
    To Bank Cr 20 USD
Partial Payment on 01.05.2011 of 60 USD
(10.04.2011   1USD = 50 INR )
Vendor Ac Dr 60 USD
    To Bank Cr 60 USD
On 31.05.2011 (Month end Revaluation FAGL_FG_VAL)
(31.05.2011   1USD = 55 INR )
If we do the valuation you will find that system create Fluctuation on the basis of Rate maintain on 31.05.2011 .i.e 1 USD = 55 INR.
Ideally system should generate fluctuation at the time of partial payment only so in that case fluctuation will be less. And this is as per accounting standard also.
( I know partial payment is open item and system will not calculate exchange fluctuation in that case. But then this will be wrong practice.)
(If I go for residual payment in that case system will clear full invoice amount then and there and create exchange rate fluctuation of full amount which is also wrong).
Kindly Suggest
Bittu

Thanks Atif.
It mean that we have to show excess loss in our report, which is not actual.
SAP might be having some solution on this Issue as we cant show wrong B/S.
This is not a correct practice , hope you agree with me.
bittu

Foreign Exchange fluctuation rate is not showing in case of partial payment

Hi,
In case of foreign exchange collection from Customer through F-28 in partial payment "Exchange Rate Gain" or "Exchange Rate Loss" is not appearing in GL balance simulation or Customer balance report. Only in case of full payment from Customer then "Exchange Rate Gain" or "Exchange Rate Loss" is appearing in GL balance simulation. What is the reason ?
Regards,
Anindita

Hi
Even in the scenario described by you,
You can use both residual and partial payments
here is what would happen for partial /residual payment after you post the payment.
Partial payment
open items
Debit USD 500
Credit USD 200
No cleared items
Residual Payment
open items
Debit USD 300
cleared items
Debit USD 500
Credit USD 200
Credit USD 300
Regards
Sach!n

Partial Payment posting in AR and clearing of invoice on fifo basis

Dear Gurus,
It is related to partial incoming payment in AR and clearing of invoices on FIFO basis, let me clarify my requiremnt through an Example
Assume there an ivoice of PKR 100,000 in customer Account XYZ
Company received partial PAyment of PKR 50,000 on specific date
Data entry clerk enters payment in F-28 in partial payment tab and assign it to invoice (please note that at present payment is not being assigned and both item invoice and payment remains open without any assignment with each other)
assume next payment which data entry clerk tries to enter with this refernce is PKR 60,000 while reamining amount with this invoice refernce is PKR 50,000 ,system should not allow to enter excess amount with partial paid invoice i.e. user has to be restricted to enter PKR 50,000 against this invoice
As data entry clerk enter partial payment and there is any other open invoice, system should not allow to enter payment till clearance of first open invoice
means specific requirement is
in case of partial payment with refernce to invoice, at the time of data entry system should chekc that no any other invoice is open in AR ledger
as partial payment document is entered system assign this document to Invoice
if data entry clerk tries to enter acess amount with refernce to invoice, system should not allow means Invoice amount = Payment amount
please advice procedure to meet this requirement
BR
sajida

Hi,
For posting partial Invoice, At the time you received 50000, post it through F-28 only as a partial knockoff against a particular Invoice and at the time you enter second part of the Payment in excess of 50000, the system will not accept as the remaining amount of the Invoice is 50000 only.
For Fifo Invoice Clearing -
At the time of Posting F-28, click on "Distribute by age" the system will automatically clear the value on FIFO Basis.
Regards,
Prashant

Change in document splitting for withholidng tax and partial payment

Hi
Document splitting is active in our system but documents are not splitting in following secnario:-
1. profit centre is not deriving in withholding tax line item while imcoming payment
2. in case of partial payment or on account payment, system unable to derive profit centre
To achieve above, somebody suggest following solution:-
create a new variant with the following settings:
Splitting Method 0000000012
Business Transaction 1010
Transaction Variant 0001
and add bank (analog to 1000/0001) and WT(analog to item category 05100)
OR
Splitting Method 0000000012
Business Transaction 1000
Transaction Variant 0001
and add customer (analog to 1010/0001), vendor (analog to 1010/0001) and WT (analog to item category 05100)
Unfortunatly I am unable to understand above solution.
Please revert step by step changes need to be carried out to achieve above configuration.
Regards
DD

Hi
You have been advised to create a new splitting rule, logically, which is correct. You need to first create the business transaction variant, where in you will tell the system what kind of transactions can happen in that transaction variant. In your case, with holding tax is automatically created at the time of incoming payments. In such a case, create a new transaction variant in the following path:
IMG>Financial Accounting (New)> General Ledger Accounting (New)> Business Transactions>Document Splitting>Extended Document Splitting>Define Business Transactions Variants
In this patth, create a new transaction variant, Z100 and assign all the item categories that you want or has been suggested earlier.
Thereafter assign this transaction variant to your splitting rule
IMG>Financial Accounting (New)> General Ledger Accounting (New)> Business Transactions>Document Splitting>Extended Document Splitting>Define Document Splitting Rule
Than to your Document Type for incoming payment you can assign the new transaction variant Z100.
If you do not want to disturb standard settings, use BADI AC_DOCUMENT to derive profit center for with holding tax in case of incoming payments.
You can alsi check the link
http://wiki.sdn.sap.com/wiki/display/ERPFI/Document+Splitting
Regards
Sanil Bhandari

Dispute case does not get updated with subsequent partial payment

Hi Experts
I am now still testing the Dispute management .. but it's my first time to see that some times created dispute case does not get updated with the payment posted against the invoice which the dispute case has been raised .. when i trying to add open item to the current dispute case i face this Error..
Process step 004: Change not possible, process step 003 missing
Message no. UDM_MSG037
Diagnosis
The dispute case is to be changed by process step 004 from accounting. However, there is at least one process (for example, clearing transaction from payment or credit memo) that was performed before the current step and that has not yet updated the dispute case. The changes to the dispute case must be carried out in the correct order.
System Response
The dispute case could not be changed.
Procedure
In an asynchronous change to dispute cases using IDoc, make sure that all IDocs of the previous process have been posted. Then you can carry out the required action (for example, post the current IDoc from process step 004 or include further items). The immediate previous process step is 003.
Your kind feed back is highly appreciated..
Regards
Mahmoud EL Nady

Hi
Thanks for straight forward solutions its now working properly after run the program.. thanks too much..
also do i need to run this program periodically or once i notice that one dispute case it not getting updated?
Regards
Mahmoud El Nady

Dispute Management Partial Payment

Dear All
We have created a dispute case and later record the partial payment but system does not give any message that Express Document Subsequent update for the case XX received from author.
I test the same in Ides and getting the above message. Any idea what I am missing.
Thanks and Best Regards
Farhan Qaiser

Hi ,
Kindly note that based on the message whevere any payment ( full or partial payment)agaist an invoice the updation takes place in the dispute management automatically and the status or the dispurte amount get reduced sometimes if two or more process takes place simultaneoulsy then the message occurs

When using program RFDM3000/Automatic creation of dispute cases what is the difference with the option of Automatic incoming payment and Open items?

We currently have a batch jobs running for each, automatic incoming payment and open items. This was set up in the past and we are trying to determine what the difference is for each of these functions? Do you need to have the automatic incoming run prior to the open items for residuals and payments on accounts?

Hi Chris,
Program RFDM3000 creates dispute cases for residual items arising during automatic incoming payments (account statement, lockbox), during check presentation, or in postprocessing.
Alternatively, you can use the program to create dispute cases for open receivables items. You can use the selection criteria to restrict the quantity of open items (for example, using the document type and posting key for residual items from incoming payment postings).
You will find more information in the link below
http://help.sap.com/saphelp_erp2004/helpdata/en/0b/e07340b0c6980ae10000000a155106/content.htm
Regards,
Jose

Notes on Partial payments

Hi guys,
Here is the issue, the accounting clerk creates a note on a line item of a customer open item using DMC (deduction management component) with action codes and a partial payment has been paid by the customer on the same invoice and since a new document is created when that payment is posted to the customer, the accounting clerk expects to see the note that he/she has created on the earlier document on the new document that is created due to partial payment posting. Is that something possible to do? If it is can anyone let me know the steps to do that?
Your help is highly appreciated and rewarded with points
Thanks in advance
Kumar

I have an invoice for 1000. No dispute case is created till now.
I made a pyment for it for 500.
And now If I run FDM_AUTO_CREATE what is my selection criteria to select this invoice for dispute case creation.
We want to schedule a job everyday to pick up all invoices that are partial paid and we want to create cases for them.
Can it be done in FDM_SUTO_CREATE?
If it can be done then how the program knows which invoices has partial payments and how does it change the disputed amount to invoice amount minus partial payment?
I know how to do it manually by selecting both debit and credit item in FBL5N to create the case.
I also know that when case is created and if a payment is made partially it reflects the case disputed amount.
I just want to know if FDM_AUTO_CREATE can be used to to create cases on invoices that are partially paid.
If it can then how?
Thanks,

Discount calculation on partial payments

Hi Experts,
Is it possible to calculate discounts on partial payments?
Scnario: We have defined a payments terms Z045. It the customer pays the invoice amount immediatly he will get a discount of 3% on invoice and he will pay with in 15 days he will get a discount of 2% and he will pay with in 30 days he will get 1% discount. The net payment due is 45 days. If he failed to pay with in 30 days the interest should be calcuated from 31st day it self.
Now client requirement is if customer pays partial payment before the goods reached him he would like to give 3% discount on that. On the rest of the amount according to the payment payment terms.
What config. i need to do?
Pls reply?
Thanks in advance
Mammu.

I have an invoice for 1000. No dispute case is created till now.
I made a pyment for it for 500.
And now If I run FDM_AUTO_CREATE what is my selection criteria to select this invoice for dispute case creation.
We want to schedule a job everyday to pick up all invoices that are partial paid and we want to create cases for them.
Can it be done in FDM_SUTO_CREATE?
If it can be done then how the program knows which invoices has partial payments and how does it change the disputed amount to invoice amount minus partial payment?
I know how to do it manually by selecting both debit and credit item in FBL5N to create the case.
I also know that when case is created and if a payment is made partially it reflects the case disputed amount.
I just want to know if FDM_AUTO_CREATE can be used to to create cases on invoices that are partially paid.
If it can then how?
Thanks,

Dispute Case - Paid amount shown in 'Cleared Manually' field

Hi
I am configuring dispute mnagement. When I pay an invoice using standard incoming payments transaction F-28, then the dispute case status changes to CLOSE, but the amount paid is being shown in the 'Cleared Manually' field rather than 'Paid' field. What is the cause of this issue and how can this be fixed?
Thanks

I used case record model UDM_DISPUTE as a copy template. It had following structure nodes: Business partner, Disputed objects;Resolved objects;Items assigned during clearing; Other objects;and Various.
Now, amongst these I cannot see anything which says 'Paid' and Cleared Manually' . Could you elaborate which values would have been copied incorrectly in your opinion?I am testing a full payment scenario and not Residual or Partial payment.

Udm_specialist - Partial Payment (Not residual)

Hi All,
I have posted an invoice of $1000 (FB70) and posted partial payment (F-28) $400 for that invoice. I can see both line items as open items in FBL5N. Here my question is why the partial payment is not reflecting in Amount Paid column in Udm_specialist t.code.
Please give inputs on this.
Regards,
Raghu

Hi,
Create dispute case: By selecting both debit and credit invoice in FBL5N and create Dispute case then make the payment(F-28).
I tried the same and its working.

FSCM- Dispute cases were not closed automatically for credit disputed amounts

Dear All,
We are creating the dispute cases for overpayment or un-applied cash payments (that is credit document) through FDM_AUTO_CREATE. But those credit dispute cases were not closed automatically after I cleared the documents through F-26 or F-32.
We are running FDM_PROCESS_BUFFER program through batch job for every hour. And we made correct configuration for automatic dispute case close in SPRO. Also the debit disputes were closed automatically.
Especially we are facing this issue for credit special g/l transaction (partial/residual/charge of difference clearing) documents.
Note : I can see two changes automatically in credit dispute cases these are, 1) Disputed amount get zero 2) Disputed objects (that is credit document) is automatically removed (Attributes => Linked Objects => Disputed Objects) in the credit dispute cases
Can you please help me how to resolve this issue.
Thank you in advance.
Thanks & Regards,
KVP

Dear Experts,
Can I have solution for this issue.
Thanks & Regards,
KVP

Diff: Linkage of Credit memo and Dispute Case in EHP 4 and EHP5

Hi Experts
I am bit confused ...on the Linkage of Credit memo and Dispute Case in EHP 4 and EHP5.
Does the following statement is valid in EHP4 or EHP5.
"You can add a credit to a dispute to close it or reduce the amount disputed."
If it is possible in EHP 5 or EHP 4, please let me know what is the procedure to follow?
If i need to activate anything in SFW5, please provide what is the Business function i need to activate.
Thanks in Advance.
Regards,
Meenkashi.N

Linking a credit note has nothing to do with EHP4 or 5. You have to do a config sertting:
Dispute Management-Process Integration with Accounts Receivable Accounting-Assignment of Open Credits and Payments-Activate Assignment of Open Credits and Payments
And make sure the business adapts the correct process: When you reverse a charge on a debit invoice you have to make sure the credit is properly linked to the debit note.
If this is the case then the credit will show up in the dispute case.
Rgds,
Richard

Getting Error while generating Dispute Case

Hi,
While creating Dispute for Down payment received for and invoice I am getting error "User XXX is not created in dispute case processing system". This case I am creating through FBL5N.
Now if I enter another user Processor it says "Entry DZITO does not exist in USR02 (check entry)"
So can any body help me out in this.
As I am new to dispute Management.
Regards,
Kiran.

Hi Kiran,
It seems that a processor is required for your dispute.
You can check the attribute aligned to the dispute case.
Within the attribute, there is a tick box against the processor field to indicate that this is mandatory.
The second error is the user you entered for the processor field, is that the userid you entered is not a SAP user id.
Please make sure that only SAP user ids are entered.

Dispute Cases on partial Payments

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