DLLML updated driver fail

Creative Labs has some real issues with the "updated" drivers they have available thru autoupdate for Audigy 2 ZS, Audigy 4 AND X-fi audio adapters. The truth of the matter is extremely convoluted, because this isn't isolated to just certain motherboard chipsets. I have had issues with VIA chipset mobos with ATI adapters, as well as Nvidia chi
ps.
They fail to correct this problem with the released code in the drivers, and the fix is to "disable the DLLML service"? What good is it to download their code, when it destroys the Windows OS? Good luck trying to get support from them in this matter. A couple of years back, they were saying it was a conflict with Norton Antivirus. That also is false. After I switched to Etrust Antivirus (the only AV product Microsoft uses), this issue still remains. Let me give you a listing of the hardware I have tested in conjunction with their Audigy 2 ZS and newer products:?Soltek K8TPro-939Soltek K890Pro-939Soltek NF4Pro-939Asus A8N5XAsus A8N-E and Deluxe modelsAsus A8N-SLI DeluxeAsus A8V-E DeluxeMSI NForce4-SLI?ATI 9700ATI 9800ATI X800 ProATI X800XTNvidia 6600Nvidia 6800 GT and Ultra modelsNvidia 7800 GT

Hi,
Thank you for posting,
You can download and install the drivers for the Mac OS X 10.7 from the link below:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3377076&...
If you are using Mac OS X10.6 then the printer drivers are included in the operating system.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01844302
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Similar Messages

Problem installing Creative Cloud programs Exit code 7. ERROR: updating driver failed

I am trying to install Creative Cloud programs, have managed to download and install Dreamweaver and Photoshop but when trying to install Fireworks and other programs I get the error message Exit code 7 : Error: updating driver data failed. Driver entry not added.
I am using a Dell 5010 running Windows 7.
Please help!

See the following help document:
"Exit Code: 6," "Exit Code: 7" Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Oracleasm update-driver failed in OEL 6

Hi ,
I have a problem with oracleasm update-driver command.
I have OEL 6 installed in my machine.
When I entered command : rpm -qa| grep oracleasm it is showing me the below output :
oracleasm-support-2.1.5-1.el6.i686
But after that, when I issued command oracleasm update-driver , it shows me below error :
Kernel:          2.6.32-71.el6.i686 i686
Driver name:     oracleasm-2.6.32-71.el6.i686
Driver for kernel 2.6.32-71.el6.i686 does not exist
As a result of this my ASMLib driver is not Initializing properly. Below is the details of that :
[root@abhishek]# /etc/init.d/oracleasm configure
Configuring the Oracle ASM library driver.
This will configure the on-boot properties of the Oracle ASM library
driver. The following questions will determine whether the driver is
loaded on boot and what permissions it will have. The current values
will be shown in brackets ('[]'). Hitting <ENTER> without typing an
answer will keep that current value. Ctrl-C will abort.
Default user to own the driver interface [oracle]:
Default group to own the driver interface [oinstall]:
Start Oracle ASM library driver on boot (y/n) [y]:
Scan for Oracle ASM disks on boot (y/n) [y]:
Writing Oracle ASM library driver configuration: done
*Initializing the Oracle ASMLib driver:                     [FAILED]*
Can anyone please help me to resolve this ?
Thanks
Abhishek

Hi Dude,
Thanks very much for your detailed explanation.
I have successfully updated UEK kernel by following your mentioned steps.
But now I am facing another problem.
I have done upto steps below :
yum install kernel-uek kernel-uek-devel kernel-uek-headers kernel-uek-firmware+
*# reboot*
But when I am trying to enter into that kernel , it is showing dark screen with a arrow pointer .. I think the video driver is not updated for that kernel.
Let me elaborate the scenario :
When I boot my machine , it shows 2 options during boot :
*1. Windows XP*
*2. Other*
When I pressed enter into the Other it is showing 3 more options :
*1. Oracle Linux Kernel - 2.6.32-100.34.1.el6uek.i686*
*2. Oracle Linux Kernel - 2.6.32-131.0.15.el6.i686*
*3. Oracle Linux Kernel - 2.6.32-71.el6.i686*
When I choose 2nd and 3rd option it is showing Gnome GUI properly , but when choosing 1st option it is not showing any Gnome GUI , Just a dark screen and an arrow pointer on that. I can move that pointer here and there over the blank screen. So it is understood that machine is not getting hanged , only display is not coming ( please verify whether my understanding is correct or not ).
Untill the GUI comes, I am not able to test the rest of the commands you gave. So will you please update the solution with detailed steps.
One more information i am pasting here. The output of lsmod command ( running from the kernel : 2.6.32-131.0.15.el6.i686 )
[root@abhishek ]# lsmod
Module                  Size Used by
fuse 56128 2
autofs4 21604 3
sunrpc 197485 1
p4_clockmod 3135 1
ipt_REJECT 1905 2
nf_conntrack_ipv4 7700 2
nf_defrag_ipv4 1013 1 nf_conntrack_ipv4
iptable_filter 2147 1
ip_tables 9541 1 iptable_filter
ip6t_REJECT 3961 2
nf_conntrack_ipv6 7117 2
nf_defrag_ipv6 9847 1 nf_conntrack_ipv6
xt_state 1006 4
nf_conntrack 66010 3 nf_conntrack_ipv4,nf_conntrack_ipv6,xt_state
ip6table_filter 2219 1
ip6_tables 10809 1 ip6table_filter
ipv6 266112 29 ip6t_REJECT,nf_conntrack_ipv6,nf_defrag_ipv6
dm_mirror 11652 0
dm_region_hash 10063 1 dm_mirror
dm_log 8520 2 dm_mirror,dm_region_hash
uinput 6218 0
ppdev 7335 0
parport_pc 19348 0
parport 31019 2 ppdev,parport_pc
ir_lirc_codec 3920 0
e100 28774 0
lirc_dev 14570 1 ir_lirc_codec
mii 4289 1 e100
ir_sony_decoder 1817 0
ir_jvc_decoder 1974 0
ir_rc6_decoder 2262 0
saa7134 143379 0
ir_rc5_decoder 1878 0
ir_nec_decoder 2294 0
v4l2_common 8534 1 saa7134
videodev 65768 2 saa7134,v4l2_common
rc_core 16553 7 ir_lirc_codec,ir_sony_decoder,ir_jvc_decoder,ir_rc6_decoder,saa7134,ir_rc5_decoder,ir_nec_decoder
videobuf_dma_sg 8614 1 saa7134
videobuf_core 16927 2 saa7134,videobuf_dma_sg
tveeprom 11298 1 saa7134
sg 24778 0
microcode 12419 0
i2c_i801 9473 0
iTCO_wdt 9644 0
iTCO_vendor_support 2382 1 iTCO_wdt
snd_hda_codec_realtek 244000 1
snd_hda_intel 21424 2
snd_hda_codec 73949 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 5320 1 snd_hda_codec
snd_seq 46091 0
snd_seq_device 5354 1 snd_seq
snd_pcm 67225 2 snd_hda_intel,snd_hda_codec
snd_timer 18308 2 snd_seq,snd_pcm
snd 52754 12 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq,snd_seq_device,snd_pcm,snd_timer
soundcore 6460 1 snd
snd_page_alloc 7080 2 snd_hda_intel,snd_pcm
ext4 327734 2
mbcache 5918 1 ext4
jbd2 73784 1 ext4
sr_mod 14219 0
cdrom 34036 1 sr_mod
sd_mod 34239 4
crc_t10dif 1191 1 sd_mod
pata_acpi 2487 0
ata_generic 2555 0
ata_piix 19080 3
i915 381685 2
drm_kms_helper 31540 1 i915
drm 173379 3 i915,drm_kms_helper
i2c_algo_bit 4664 1 i915
i2c_core 25799 9 saa7134,v4l2_common,videodev,tveeprom,i2c_i801,i915,drm_kms_helper,drm,i2c_algo_bit
video 16662 1 i915
output 1779 1 video
dm_mod 63127 2 dm_mirror,dm_log
Thanks in advance.
Abhishek
Edited by: Abhishek on Jun 4, 2011 8:45 PM
Edited by: Abhishek on Jun 4, 2011 8:50 PM
Edited by: Abhishek on Jun 4, 2011 8:52 PM

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

The Time Capsule drive is a network drive. You have to mount it on the desktop before you will be able to drag/drop files onto the disk. More tips are in this thread:
https://discussions.apple.com/message/17312017#17312017
.....and then delete them from the Mac to free up space?
The Time Capsule was designed for your backups.
If you move a file to the Time Capsule drive and delete the file from your Mac.....you have no backup.
Your only copy of the file will be on the Time Capsule drive. I would only do this with files that I could afford to lose.
All drives fail. When.....not if....the Time Capsule drive has a problem, you will lose your data.

Updating driver data failed. Driver entry was notadded.

Hi, I have installed successfully all the adobe CC 2014 applications. But now the Creative Cloud is telling me I have updates and when I try to install those it gives me an error: "Updating driver data failed. Driver entry was notadded. ARP estimated size 199414KB". Could somebody explain to me what's going on and how to fix this? Thanks!

That sounds like a database entry failure. Short of nuking the relevant *.db files, running the cleaner tool and starting over this usually is not possible to fix and there is no way to find out what caused it in the first place...
Sign in, activation, or connection errors | CS5.5 and later
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Updating driver data fail? (EXIT CODE 7)

I keep getting this error, and I'm not sure how to trouble shoot it. I keep getting locked up at 42% on each Install. I thought that adobe automatically updates each version but just understood that there was an update July 2014 and I should pick and choose what I'd like to install.
Anyone know how to fix this issue?
Installation Failed
Errors encountered during installation. (7)
-------------------------------------- Summary --------------------------------------
09/21/14 16:11:06:363 | [INFO] | | OOBE | DE | | | | 11608 | - 0 fatal error(s), 1 error(s)
09/21/14 16:11:06:363 | [INFO] | | OOBE | DE | | | | 11608 | OSX version: 10.9.4
09/21/14 16:11:06:363 | [INFO] | | OOBE | DE | | | | 11608 |
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 |
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 | ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 0KB
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 |
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 | Please search the above error string(s) to find when the error occurred.
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 | These errors resulted in installer Exit Code mentioned below.
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 | -------------------------------------------------------------------------------------
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 |
09/21/14 16:11:06:364 | [INFO] | | OOBE | DE | | | | 11608 | Exit Code: 7 - Unable to complete Silent workflow.
09/21/14 16:11:06:388 | [INFO] | | OOBE | DE | | | | 11608 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/21/14 16:11:06:389 | [INFO] | | OOBE | DE | | | | 11608 | END - Installer Session
09/21/14 16:11:06:389 | [INFO] | | OOBE | DE | | | | 11608 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Are you trying to download the software onto OneDrive? That's what your file extension shows. That seems like a problem right there. Try installing lightroom to the pro 3's hardrive. I'm not a computer wiz, so I could be wrong.

I updated iPhoto and now can not burn a cd on iPhoto. I am getting error message: The burn to the SuperDrive drive failed. The disc drive didn't respond properly and can't recover or retry.

I updated iphoto 9.4.3 and now it will not allow me to burn pictures on disc. I am recieving the follwing message:
The burn to the SuperDrive drive failed. The disc drive didn’t respond properly and can’t recover or retry.
I have tried to do a SMC Reset and PRAM reset and it still will not work. Before the update I was burning pics onto the same dics with no problem.
Any suggestions on what to do?
Thanks!

Hey MGRUBE,
Thanks for the question. I understand you are experiencing issues with burning a disc. The following resource may help to resolve your issue:
Disc Burning Quick Assist
http://support.apple.com/kb/ht1152
Thanks,
Matt M.

ERROR: Update driver data failed (Cannot install any apps)

Error Code Summary
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 0KB
Every time I try to install any form of apps this error pops up.
I’ve un-installed my entire suite due to the fact the desktop application wouldn’t let me update anything, as it claimed nothing was installed. Even when everything was installed.
So, at this point. I’m just sitting here, paying for something I can’t use, with a client waiting for the final product.
I’d appreciate any help I could get.
Thanks.
P.S. Yes, I restarted my system multiple times, used the Creative Cloud cleaner application to clean things up, and every one of the basic troubleshoot methods.

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

T500 Updating SATA Driver Fails

I am trying to update the SATA controller driver under Windows 7 Device Manager. I get no response when I
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W520 4270-CTO | 2720QM | 16 GB RAM | Quadro 1000M | BIOS 1.34 | PwrMgr 3.66 | 256 SSD

Thanks, I would like to try different intel drivers in an effort to maximize SSD performance. There is at least 2 options under storage
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On my W520, I get an option in device manager on what driver to install.
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Windows Update Client failed to detect with error 0xc8000247 after using Lenovo System Update 5

My Windows 7, SP1 was running fine, until I installed few updates on 10/15 using Lenovo System Update 5 then Windows Update stopped working, shows as RED:
{CE3119AD-35EF-41CF-9C21-C7698FEB8393}   2013-10-14 21:53:00:256-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 4 updates.
{EB17A01A-EB6E-49FF-9EA2-AA0DD063B4B1}   2013-10-15 04:15:54:069-0700   1   162   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Download   Download succeeded.
{77DAE88F-2795-4258-8BBF-8D27E53662CF}   2013-10-15 12:10:38:196-0700   1   193   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems (KB2862330)
{1398F777-3AEF-4D1D-BE4C-407EC4AEAD4C}   2013-10-15 12:15:25:676-0700   1   183   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Install   Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2862330)
{A220898A-E5FE-4FE7-8413-2B0C7B4013D0}   2013-10-15 12:15:25:766-0700   1   202   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Reboot completed.
{A5400FF2-33ED-4A47-8409-13E5DFE16A6D}   2013-10-15 19:29:31:486-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{43C533EE-775D-445E-A652-06648B72DE65}   2013-10-15 19:29:49:702-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{D6AAAFFB-7F18-4A7E-B39D-1BA09CDC5E6D}   2013-10-15 19:30:05:744-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 3 updates.
{4E73B1C1-5BA2-415D-AB34-92F7AB3DB418}   2013-10-15 19:30:08:753-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{51248882-41AC-4E59-B813-87AD326310AD}   2013-10-15 20:00:05:044-0700   1   183   101   {DBD3B4E9-0357-47DA-8317-D0CF2163BFE6}   501   0   wusa   Success   Content Install   Installation Successful: Windows successfully installed the following update: Hotfix for Windows (KB2661796)
{FB2B8E5E-442C-4E76-B23D-6A41B4324C9D}   2013-10-16 00:11:39:832-0700   1   148   101   {00000000-0000-0000-0000-000000000000}   0   c8000247   AutomaticUpdates   Failure   Software Synchronization   Windows Update Client failed to detect with error 0xc8000247.
Lenovo Thinkpad W500, Intel (R), Windows 7, SP1, latest updates as of Oct 15
(1) Checked Setting, set to automatic update whenever, even changed to never update, rebooted the OS and changed back to automatic update and rebooted the OS.
(2) Stopped Windows Update Services, renamed SoftwareDistribution folder and started the window update services and rebooted.
(3) Ran MS FIXIT
(4) Ran System File checker Scan (sfc /scannow)
(5) Ran CHKDSK /F
(6) Installed "Intel Rapid Storage Technology" drivers from Lenovo site
(7) Ran Update for Windows 7 for x64-based Systems (KB971033)
None of the above possible recommended solutions were able to fix the issue yet and now I am getting a message your Window is Not Genuine!
Any help or guidance is appreciated.
Solved!
Go to Solution.

The Lenovo System Update installed the "Intel Matrix Storage Manager driver 8.9.2.1002" right before the Windows Upgrade got broken. So in the Device Manager under IDE ATA/ATAPI Controllers, I choose Intel ICH9M-E/M SATA AHCI Controller, on the Driver Tab, I choose the option "Roll Back Driver" and after rolling back the driver and restarting the OS, now Windows Update is working like a Champ!
The End!

T61 DVD/CD-RW drive fails to read and crashes

Hello Everyone, I hope people still visit this area of the forums!
I've highlighted and bolded the symptoms to make them easier to find.
I recently purchased a T61 6457-C15 on eBay, and have been in the proccess of setting up and customizing it to suit my tastes. When I recieved the laptop, it looked as though Windows had been restored to original factory state, plus some free software, so I proceeded under that assumption. First I used Windows Update to download all the updates that it could find including IE8. I wanted to have an anti-virus program running on my computer before I used a browser to access the internet. I ran IE8 and went straight to the Microsoft Security Essentials website and downloaded the Install program. At this point I tried to remove the pre-installed and expired Norton Internet Security using the built-in uninstall, but it failed. A message box popped saying that I needed to put the Norton installation disc in the CD-ROM drive so that the uninstall program could find a Norton support file. My computer did not come with any discs, but my mothe had bought Norton 2008, so I took that disc and put it in the drive. The drive started spinning right away, and the uninstall program found the file it was looking for in a few seconds. The support file directed me to the Norton website to get their removal tool, which removed Norton from my system in short order. Afterwards, I ran the Microsoft Security Essentials install program and got MSE running on my computer before doing anything else.
Then I went to the Lenovo support website and had it auto-detect my system. That took me to the support page for my system, where I went to the "Downloads and Drivers" page. I downloaded Access Connections and ThinkVantage Toolbox for Vista 32-bit (my OS is Vista Business 32-bit). I then used Lenovo System Update to retrieve all the updates it deemed neccessary from Lenovo, including those for itself and system components, both software and firmware. There were 35 or more updates suggested, and I trusted the software, so I started downloading them all. I'm not sure, but I think that a DVD/CD-RW drive update was included in the list, but I can't remember if it was auxiliary software, drivers or firmware. After Lenovo System Update was convinced that it had all the neccessary updates, I downloaded Revo Uninstaller and set about removing uneccassary and unwanted programs from my computer and trimming the startup list. I did not touch any Windows or ThinkVantage components, and I searched each program online, so I'm sure that I did not delete or disable any drivers or system files, or anything from Lenovo. I mainly removed Apple products and non-functional software from my system, including an integrated camera driver (my system does not have an integrated camera) and third-party programs that were already missing files or otherwise inoperable when I got my computer. Up to this point I had been using a gigabit ethernet connection to download software; I had not used the DVD/CD-RW drive except for the one time I specified earlier.
Now that I had my system set up to my liking, including personalization and power settings, I started to install my first program: Command & Conquer the First Decade from a DVD-ROM. When I put the disc in the drive and closed it, it took a few seconds for the drive to spin up, and once it did, it was constantly running at high speed and I could hear the reader constantly moving back and forth quickly. After a few minutes the disc's install menu finally appeared, so I clicked on the install button. I waited several minutes but nothing happened, so I tried to view the contents of the drive by going to My Computer > DVD/CD-RW drive (D, right clicking and selecting explore from the menu options. When I did that, the address bar of the My Computer window started to fill up with a dark gray progress bar and said "loading (D", I think with the drive or disc name after it. After it took several minutes to fill completely, nothing happened. I waited a few more minutes to see if anything would change, (nothing did,) I clicked on the X button in the top right corner of the window to close it. A few minutes and clicks later, the My Computer window was labeled as (not responding), and the window itself became grayed-out. I started Task Manager and tried to close the My Computer window, but the entire Windows Desktop disappeared along with it, saying that it would attempt to restart. Even Task Manager became non-responsive and quit after closing My Computer. After a few minutes of staring at my background (and nothing else), I ejected the disc, and Windows Desktop reappeared immediately and acted as if nothing had ever been wrong.
I checked Device Manager, but neither the DVD/CD-RW drive nor any of the ATA controllers were flagged; in fact they all said they were working properly with up-to-date drivers. I ran the ThinkVantage Toolbox diagnostics on the drive using a data CD, a music CD and a different DVD-ROM, but in each case the drive failed the tests and a message box popped-up saying that the discscould not be read because they were scratched or there was a hardware problem. I checked the discs both before I put them in and after I took them out, and they were not scratched; also, all of the discs are publisher-manufactured from a software or music company. I restarted my computer, booted the Rescue and Recovery option and Ran PC-Doctor from there. I ran the same drive read tests with the same failure results. The entire time the drive was behaving the same way it had when it first failed to read a disc. Next I removed and cleaned the drive both inside and out with a can of compressed air; I also cleaned the ultrabay itself. Finally I tried fixing the problem with Microsoft Fix It, but when it automatically ejected the drive and i put a disc in, the disc became trapped in the drive and Windows froze up like before. I had to restart Windows twice (once with a BSOD) in order to get the disc out. When the disc was removed the computer went back to normal operation once again.
Please help me, my DVD/CD-RW drive is a Matshi ta UJDA775, my operating system is Windows Vista Business and my T61's model number is 6457-C15. I have tried all the troubleshooting fixes and none have worked. I have tried updating drivers and using diagnostic software and they have not worked. I have tried disabling drag-to-disc burning and it has not worked. I have treid removing and cleaning the drive and that has not solved my problem. I did notice that the driver for the "Intel(R) ICH8M-E/M SATA AHCI controller" is the only related driver that can be rolled back, so maybe that might fix it. I'm also wondering if a firmware change caused this, and if so, if there is any way I can undo that. The only other fix I've heard of that I haven't tried is editing the registry, but I'm hesitant to do that. I haven't tried booting from the CD drive because I have no bootable CDs and I'm worried that my computer might get stuck in that mode. I'm hoping that someone can tell me what I can do to try to fix this problem, preferably without wrecking my computer. Thank you for taking the time to read my post.
P.S. Just adding a note; I went through both the Microsoft and Lenovo Update histories and the only related updates I could find were: ThinkPad BIOS update, Easy Eject utility, Intel Matrix Storager Manager driver for Windows (32-bit), and maybe one of the two Intel Chipset Support for Vista updates. I tried rolling back the AHCI driver but it had no effect.
Solved!
Go to Solution.

Well, my problem is fixed, and here's how. I had some trouble figuring out how to contact Lenovo technical support; online options directed me to the IBM support website, which was clearly designed for businesses. Selecting the "Call technical support" option on the Lenovo support website and then choosing my country gave me a 24/7 hotline number. After waiting about five minutes on hold, a nice young fellow by the name of "Tyrese" answered (I maybe misspelling his name), but the connection was so bad that we could barely hear each other. Although he semed eager to help, when I told him my problem the first things he suggested were simple, like cleaning the drive, However, when I told him all of my efforts, described above, to fix the problem myself and read him the log from the Rescue and Recovery diagnostic program, after he checked the error codes against his computer database he promptly replied that the only fix was to send out a new drive. I was happy to have gotten such a successful resolution to a support call in less than fifteen minutes; apparently, all the work I had done trying to solve the problem myself had paid off in a way. Unfortunately, although I had tried to spell out my address for him, some of it got left off of the address label, which caused some trouble in receiving the new drive. Once I got it, I installed it using the uninstall & remove (old drive), shut down, start up, insert & install (new drive) method that I referenced earlier in this topic. I've been using the new drive since then without any trouble, so I guess that the only fix was to replace the drive. Also, I noticed that the new drive was a Hitachi, perhaps a T400/410 or T500/510 Ultrabay Slim drive, which should help me avoid the problems that other users were having with the older Matshi-ta drives. I hope this description helps anyone else having a problem with the optical drives on the T61/61p.

RAM or Hard Drive failing ... or both?

Early 2009 24” iMac, iMac model iMac9,1, Build 13F1066, 2.66 GHz, Intel Core Duo running with 2 x 4GB 1067 MHz DDR3 RAM (a matched pair installed 2 years ago to add RAM) running OS X 10.9.5. I have several USB and one Firewire external hard drives to hold iPhoto/iTunes and various back ups.
Of late it has had numerous and frequent odd errors. Mid-operation crashes, application crashes, inability to boot following a crash, apparent corruption of external hard drives which can now only be read (but not written to) etc. Fault reports were varied; some kernel panics some crashed threads e.g com.apple.main-thread. Disk Utility often unable to repair so re-format and re-install required.
Before effecting a repair I had to establish what was causing these seemingly unrelated issues.
SMART Utility first showed the hard drive as failing [item 5 - Reallocated Sector Count 0x0033 199 (threshold 140) Pre-fail, Update Always, Failed Never, Raw value 6 & item 196 Reallocated Event Count 0x0032 199 (threshold 199), Old age, Raw value 1]. However, I have successfully re-formatted it and it still shows this (which I presume is fine as the bad blocks are still present). Other drives it can report on were reporting ok.
That said, more recently it also now shows one of the USB connected external hard drives as Failed [item 184 - End-to-End Errors 0x0032 99 (threshold 99) Old age, Update Always, Failing Now, Raw Value 1].
Whilst researching what hard drive I could replace mine with (same manufacturer [WDC] to avoid heat sensor issues, larger [why not?], jumper settings to downspeed to 3Gb/s I thought I'd run an Apple Hardware Test (AHT).
So yesterday I ran an Apple Hardware Test. This showed one of the 2 RAM blocks in error (4MEM/9/40000000: 0xb8c03818). If I pulled them out one by one and once I’d worked out which one was reporting faulty the iMac operated OK the first time, if I used the good one alone. Using the faulty one I got the regular ‘horn’ as it couldn’t operate without workable RAM. With both in it still reported one as failed. It didn’t matter even if I swapped the good one between the two slots, the iMac would work but with only the faulty one in either slot it wouldn’t. There were no reports of Hard Drive issues?
I also ran the Rember app which reported a RAM error.
Interestingly after all this and even with the one working RAM in place it would eventually not boot so I am now booted from a USB connected carbon copy cloner back up. I presume this is because the failed RAM introduced corruption (again).
I have now replaced the 2 RAM blocks (good ol' Mr Memory FoC) and AHT and Rember report it as OK. Still no HDD errors reported with AHT?
Questions:
1/ Do I really have a hard drive issue or a RAM issue?
2/ Or both?
3/ Is it possible that the RAM issue has caused the other reports and could it cause SMART Utility fault reports?
4/ Are SMART Utility faults 'latched' i.e. once triggered, they remain in place?
5/ Is there something I have missed?
6/ How can I be confident of identifying the core issue?
Any thoughts, help, expertise appreciated.
Mervyn
Can failed RAM really screw up external drive files, writing, etc?

With another system in the computer's hard drive along with the old one,
there is alot of stuff in there. If an archive and install procedure was done
and her old settings saved into the new system, the older one could be
tossed; but ever so carefully.
Booting into the OSX installer disc#1 and use the Installer's own Disk
Utility version (found in menu below Installer, in main menu after booting)
can be helpful in doing some repairs to the hard drive; by chosing the
"repair disk" item in disk utility; you can run it more than once. [Also,
using repair disk permissions is helpful; this latter thing can be done
in the regular in computer OS as it is running the machine. Choose
Disk Utility in the Utilities folder, launch it, choose the Mac HD item
from left side menu, and run repair disk permissions. When it is done,
quit Disk Utility. Also, consider getting OnyX (free download online
from Titanium Software) and run the items in Automation monthly.
Repairing disk permissions before and after installing upgrades is a
good idea; and if this has not been done, issues can result.
And the hard drive may be getting really full, sluggish systems can
have too much in the drive and not enough free space. See how
much free space is in the hard drive by single clicking its icon and
use Get Info from in File in the main menubar. For troubleshooting
user account/permission issues, some people create a new user
account; that helps to tell if the main "admin" account has problems.
There is alot more to this; so see what you come up with and then
post back if you find anything new or if repairing permissions and/or
other things show promise. The extended warranty sounds good.

WLAN driver fails to install on G580 Windows 7 x64 with error "BCM4313: Can not find setup file"

Summary:
I have installed Windows 7 Ultimate x64 on my G580. Everything is working fine except the WLAN driver fails to install with the error "BCM4313: Can not find setup file".
Details:
I bought lenovo G580 with Windows 8. Since my parents are not comfortable with the learning curve of Win 8, I successfully downgraded to Windows 7 Ultimate x64. Everything is working fine but my WLAN card is not recognized because of lack of driver.
The lenovo parts look-up page says I have broadcom WLAN card - CBT BCM4313 MOW HMC WLAN
I looked at lenovo driver downloads site and tried following driver files for Windows 7 and both of them failed to install with the following error. I tried installing other WLAN drivers also but they won't even install as required hardward is not there.
Error - "BCM4313: Can not find setup file"
Drivers Tried:
- http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS028105
- http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS028208
Any help about how to get past this error will be appreciated. The previous Widnows verison (Windows 8) is still on my hard-drive as windows.old folder. Let me know if I can copy a specific file from there.
Thank you.
BJS
Solved!
Go to Solution.

Download this driver bcm4313
Start setup and extract the files.After that go to star menu/control panel/system/device manager.There you probably find out that network adapter driver is missing.Choose it and click with right mb for drop menu to show up.Select properties then Driver/Update Drivers...Select to load driver from computer hard drive and choose the path where extract files is.Default path is main partion C: and search for directory named Driver.
And yes...you get "Can not find setup file" error but dont worry.Files needed to instal driver are extract fine.

Hard drive failed. All content lost?

Hello,
I have a MacBook Pro that I purchased fall of 2012. Recently the hard drive failed and I was not smart enough to back the computer up before it failed. I am mostly concerned about the music that may be lost once I sync my phone to another computer. I have over 30 gigs of music - a lot of which includes old CD's that I no longer have. So, is all of my music (that I did not purchase from iTunes) really lost or is there something I can do? I have my entire music library on my phone and iPod classic.
Any help is appreciated...

Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a new computer you transfer the content from the old computer (or its backup) directly to the new computer, not the device to the new computer. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
By the way, if you no longer have the CDs then you also relinquish your right to have any copies of the music from those CDs.

New iMac 750 GB Hard Drive Fail Smart Drive Test - Glitch or Problem

Greetings!
I have a new 24" imac with 750 GB hard drive which has had problems out of the box (system crashing several times a day/unable to re-start/application crashes/general sluggishness).
Five re-installs of Leopard (upgrade/clean install/install and erase)in five weeks when I finally used the latest version of Drive Genius and TechTool Pro (4.6.1). Both claimed hard drive problems. Specifically, TechTool Pro reported smart drive failure (see report below, please).
This seemed to confirm my suspicions that something was flawed with my iMac from the start.
I have returned the computer for a new hard drive.
The Apple-approved repair shop says they've installed a new 750 GB had drive sent by Apple and when they run TechTool Pro, they get the same smart drive failure report. The techie claims this is either a glitch with TechTool Pro, or with the hard drive, but that I have nothing to worry about.
What's your opinion?
Many thanks for taking the time to read this.
SMART
Saturday, December 29, 2007 1:18:12 AM US/Pacific
S.M.A.R.T. Self-Checks <Failing!>
Model: ST3750640AS Q
Mount Point: /dev/disk0
Capacity: 698.64 GB
Writable: Yes
Ejectable: No
Removable: No
Bus: Serial ATA
Bus Location: Internal
Revision: 3.BTH
Serial Number: 5QD2JVNE
disk0s2: Ma
disk0s3: Pa
disk0s4: Peppi
S.M.A.R.T. stands for Self-Monitoring Analysis and Reporting Technology. This test checks and reports on the status of the S.M.A.R.T. routines built into your drive. These routines monitor important drive parameters as your drive is operating. An examination and analysis of these parameters can aid in the prediction of drive failure. This will allow you to back up your data before your drive fails and the data becomes inaccessible.
S.M.A.R.T. Self-Checks
Attribute Normal Worst Threshold Status
1 Read Raw Error Rate
100 253 6 Okay
3 Spin Up Time
95 92 0 Okay
4 Start/Stop Count
100 100 20 Okay
5 Reallocated Sectors
100 100 36 Okay
7 Seek Error Rate
78 60 30 Okay
9 Power On Hours
100 100 0 Okay
10 Spin Retry Count
100 100 97 Okay
12 Power Cycle Count
100 100 20 Okay
187 Unknown
100 100 0 Okay
189 Unknown
100 100 0 Okay
190 Unknown
41 37 45 Failing!
194 Temperature
59 63 0 Okay
195 HW ECC Recovered
63 61 0 Okay
197 Current Pending Sector Count
100 100 0 Okay
198 Off-Line Scan Uncorrectable Sector Count
100 100 0 Okay
199 Ultra DMA CRC Error Count (Rate)
200 200 0 Okay
200 Write Error Count
100 253 0 Okay
202 DAM Error Count
100 253 0 Okay
S.M.A.R.T. Self-Checks <Failing!>
Tests Completed
Threshold levels are exceeded occasionally. You should consider backing up your data from the hard drive. You should continue to check the hard drive for failures.
S.M.A.R.T. Self-Checks <Failing!>
-end-

Greetings, all!
This has been my first posting, despite having owned 5 Macs over twelve years - which goes to show you how reliable they are, most of the time.
I am very impressed with the thoughtful responses, and I really, really appreciate you taking the time to respond.
Here's an update since my last posting. I picked up my repaired(?) iMac from the Apple-approved repair shop. The technician's report said (referring to the original hard drive Seagate ST3750640AS Q) "The drive has passed and boots into the OS without issue. Confirmed the smart status of the hard drive shows failed, but this is for an unknown attribute. This may not really indicate the drive is failing, but could be a possibility. Since all of the other tests have passed, I feel it is best to replace the drive under warranty for the customer.
About the new hard drive, the technician wrote: I have run a third-party smart utility on the (new, replaced) hard drive again and I have found that it is failing with the same error. The Apple test shows the smart status as OK.
I have researched this error and I have found that this attribute appears to be for temperature. Since both drives showed the exact same error, this attribute can be safely ignored for smart status. I was not able to replicate any issues with this machine other than the smart status failure so I do not think there is any other hardware failing in this machine.
If the customer continues to have issues, I would recommend reinstalling the OS one more time. If the issue still persists after this, then the customer should bring in the computer when issues are still happening so we can try to determine the cause of the problem better.
At first, my iMac was performing much better, but as I began to migrate data from back-up, I was not able to connect/re-establish my iphoto library, or re-establish my Apple mail accounts( both of which I have done countless times in the past without hassle).
I decided to run Apple's Disk utility which reports it cannot repair the new drive.
Just prior to my original posting, I had sent a copy of my posting to Micromat (TechTool Pro) asking for their opinion/advice.
Their response was: The SMART routines are built into the hard drive by the drive manufacturer. They are proprietary and different for each drive manufacturer. TechTool Pro just reads the status of the built-in SMART parameters and reports their status. Basically, a threshold exceeded indicates that the drive has exceeded what the manufacturer thinks are proper operating parameters for it and it may be getting close to failing. For an interpretation of the seriousness of a specific attribute failure you would need to contact the drive manufacturer. A failure is a warning to be sure to keep good backups and consider replacing the drive. If you get a SMART failure on a drive that is under warranty, the drive manufacturer will typically replace the drive.
Following are two links that might be of interest:
http://www.ariolic.com/activesmart/docs/glossary.html
http://www.ariolic.com/activesmart/docs/smart-attribute-meaning.html
I also took your (Looby) advice and called Seagate. (I also visited their web site, which recommends replacement of their hard drive under these circumstances!)
Within a couple of minutes, the tech person agreed that this is a serious concern and I should replace the drive.
Regarding Wiil's post, Apple's Disk utility says: smart status verified.
The SmartReporter utility reports the smart status is OK.
The SmartUtility application says:smart status failed. ID: #190 Unknown attribute.
For all other posters, this was not a New Egg purchase, which was not relevant to my post. Thank you just the same.
I've left a message for the Apple-approved store and will ask for another drive, and that, if possible, it be tested before I bring my iMac in to reduce the inconvenience.
I'm also wondering if I should switch to a 500 GB hard drive, although that would defeat the purpose of buying the larger drive for all the video I work with ( I have another 2 Terabytes storage with external drives).
Any further comments welcome - and thank you all again for taking the time!

DLLML updated driver fail

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