Do I need to purchase Office 365 A3 plan for faculty to get free Office 365 ProPlus for students in Office 365?

Hi there
Our school has A2 plan for both students and faculty. We recently contacted our reseller and placed an order for free  Office 365 ProPlus A for our students. We received an acknowledgement from Microsoft regarding this order saying that it was successfull
and I can see the license added when I log into the VLSC website. Problem is, I can't see this licence listed when I log into Office 365 admin. It is not listed under subscriptions or licenses. Apologize for my ignorance, but I don't know how can I get this
license added in Office 365 so that our students can start using editable versions of office apps on their IPADs. Do we need to purchase Office 365 A3 plan for our staff to get this student's license enabled in Office 365? Can somebody please help?

I have similar questions concerning getting started with the Student Advantage program offering.
I've read the blog posts and made as many as 5 calls to Office 365 and still do not understand how to get this going.
We have a subscription to Education A2 for both faculty and students that we started in January 2014.  We receive this at no charge.  So I'm starting with a subscription at no cost.  I do not have an Education Reseller because we started our
subscription through the website with a trial and had that converted to the no cost A2 plan.
When I am in the portal and look under 'Purchase Services' I can see the option to add Office ProPlus for Faculty at $2.00/user/month and for Office ProPlus for Students at $1.50/user/month.  My understanding of Student Advantage is that if I license
all my faculty/staff accounts for Office ProPlus I would then get the Student access at no charge.  So I've licensed the Office ProPlus for Faculty for all of our faculty accounts yet I cannot get a clear answer about how to get the Student accounts added
at no cost.
I most recently was told by Office 365 support that I needed to speak to a reseller, which I did today.  He told me that I would need to do one of two things.
1. Upgrade my no cost A2 faculty accounts to A3.  Which for me and what I see in the portal would take them from $0 to $4.50/user/month.  With that A3 for faculty I would get the Office ProPlus for the Students accounts on A2 at no charge.  
2. I would need an Open Value license covering all school FTEs for Office at a cost of about $29/user/year.
Both of these options are higher than licensing all Faculty accounts for Office ProPlus via the portal at $2/user/month which I have already done.
So I don't understand why that doesn't qualify us for Student Advantage and now have to license all FTE, most of whom don't even touch a computer, for Office.

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