Do not order phone online big scam

Ordered a phone online Fedex delivered a empty box that was clearly tampered with, neither fedex or Verizon want to help. Very disappointed after being with Verizon over 10 years. Now I'm out 400 dollars and not sure what to do. Seems like a big scam to me!

Check the weight of the box. If zero call verizon and tell them. Keep the box in case you have to go to small claims court.
Also call your bank and reverse the charge. You don't want verizon keeping your money for an empty box.
Good Luck

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