Documentation for SolMan / ChaRM Security Rolls / Authorizations

Good Day;
I am currently setting up all the roles / authorizations for the different areas within Solution Manager / ChaRM.
I have been looking for a u201Cdetailedu201D document on all the security authorizations for Solution Manager / ChaRM. So far the only document I am able to find is the Security Guide for SAP Solution Manager 4.0 as of SP 15.
If there are more detailed documents, would someone point me in the right direction.
Regards
Don

Thanks Roel;
I am looking at user role authorizations.
The first thing I want to setup is the Team leader roles.
I need the team leader to have the ability to do the following
1.Create Issues
2.Create change requests
3.Change the status of a change request to u201CIn Developmentu201D
4.Create transports and tasks
5.Release transports
The Team leader will not have the authorization to u201Capprove u201C change requestsu201D
Thanks Again
Regards
Don

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Hi loanna
have u checked these documents
http://scn.sap.com/docs/DOC-28446
http://scn.sap.com/people/robin.haettich/blog/2011/08/19/sap-change-and-transport-system-for-sap-business-planning-and-consolidation-version-for-microsoft-platform
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Good Day;
We are planning on using SolMan / ChaRm for our upgrade from 4.6C to ECC6 and I am wondering if it would be possible to do the following
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Does anyone have any input in this type of plan?
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Hi Hari,
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ITSM & ChaRM Security Approach

Hi Gurus,
I am new to ITSM & ChaRM security. I have read lot of documentation about this but We don't want to use the standard template roles for ChaRM provided by SAP. We would like to customize roles from scratch based on testing/trace results to get accurate security access (no more or less access),
Is this a good approach ? Which approach is normally used by companies whether they just copy standard roles and implement ?
also, do we need to create business partner for all end users who can create support message?
Regards,
Salman

thanks Andrey and Thorben.
Andrey - We have a scenario where End users won't create incidents from solman but through satellite system via "Create support message" then our support desk team (Level2) will use the incident number and assign it to the team and support desk team can also create incidents directly through solman(so support desk team would definately need user id in solman and bp).
Thorben - I am thinking of creating one single role per function group (like Change manager). Probably, I will end up creating not more than 6 - 10 single security roles per our function groups.
1) End-User
REQUESTER - who creates ticket - this is by default already there
2) Support Desk
(2nd level support) - who receives the ticket first or creates a new ticket and
assigns Support team
3) Support
Team/ Message Processor - who process ticket and create Change Request
4) Tech/Dev - who updates Change Request with estimates, assigns
developer etc. and sends it for approval - possibly CHARM
CHANGE MANAGER without Approval capacity??
5) Business
Approver (NOT a CHANGE MANAGER) - should only have Change Request approval
authorizations
6) Developer -
as SAP defined
7) Tester - as
SAP defined
8) Operator/Basis - as SAP defined
9) ADMIN - Together IM ADMIN and CHARM ADMIN

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Access Help is what you're looking for.
\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

Enduser documentation for fi and co

Hi Gurus,
Any body can provide enduser documentation for fi and co i will assign full points to you
[email protected]
Thanks
RAM

hi
What Are SAP End User Manual
It is the same for every other modules although here I reference it mainly for SAP HR.
1) You should understand which targeted group for the end-user training is for. Do they have any computer background or not.
2) In what way they are going to make use of the manuals supplied to them during the course of training.
Let us focus on how to prepare manuals:
In the client side , End Users are not permanent. If they get any better job outside they will resign and go out. Even if you train them well, again the end-user team disappears after some time. That is why implementing company( Client ) expects SAP Consultants to prepare documents which are self explanatory (even to a layman in SAP) and study themselves and use the sap easy access very comfortably.
Hence we should prepare a document which explains the following things comfortably:
A) All the buttons and Screens we have in sap and its importance for an end-user.
B) All the transaction codes used by end user.
C) The STEP by STEP usage methodology with screen shots and explanatory foot notes for each Transaction code.
D) Prepare a book a table and columns which should have the following information:
- Sl.NO.
- Transaction Code
- Navigation path
- Use of the Code
- Expected Result
- Achieved Result
- Remarks/Any Comment
E) Highlight the common troubles during the usage of SAP by an end- user and give the solutions (ready to use)
These problems you can come across while giving the in house training for the end-users. You just place them at one place and publish it for their usage in future for any of their new joinees as an end-user.
F) Every consultant is aware that the entire Organsiational Management is with end user only. Means consultant should train the end user in entire OM.
G) We should inform the importance of info types and usage for our purposes at expert mode, PA30, PA40 etc.,
H) Each field in the international infotypes should be explained very clearly and ensure that they are comfortable with the fields of infotypes which have been configured for their company.
For example : info type 0001 Org Assignment insists about the three structures of the HR. We should explain each sub field like Emp Group, Emp Sub Group, Personnel Area and Sub Area and its importance and relevance to their company so as to understand while processing them from the end- user point of view .
When an employee is hired into the company , now the end-user in a position to understand which employee group and subgroup, Personnel Area And Sub Area etc., should allotted..
Like this whatever comes across in SAP Easy Access should be insisted through the training of end users.
I) Demo, exercises and solutions should be provided in the manuals.
J) Glossary of terms and expansion of Acronyms, Abbreviations should be given. Like this each consultant should focus on end user training and prepare the documents.
What is the Difference between Consultant & End users?
SAP consultant role is to build the system, changes & modification/updation in currently installed SAP system for the end users.
SAP End user only use the SAP system just to fetch some info, or to create new thing. So a end user is just using the final product which it is meant for and consultnat design the product/updation and modification.
The roles and responsibilities of end users is working in easy access menu they will not have authorizations of using img settings if they get doubt they will send query to the implemented company and just entering day to day transactions.
Roles and Responsibilities of End User:
Using the software at the end or after the implementation is an End User.
In sap HR , we do come across entire Org Management creation by an end user after the Personnel strucutre is created. OM objects like creation of Org Unit means functional area or dpt , creation Job and Position and its occupancy is with in the limits of an enduser. Initiallly the OM is created by sap consultant . In course of time a new department has appeared in the company of the client .. this has to be created by the enduser rather than depending up on the implementor... similarly new job and position..like this small things are always done by the enduser.
The entire work of OM is purely depends upon the enduser.
After from this running periodical payroll and Ensuring of the Time schedules ( Work Schedules) of each employee is done from sap easy access by an enduser and the show run of payroll everymonth is by the enduser only. Like this lot of roles are there for an end user.
Whatever the problems come across during the enduser utilisation of sap ...that will reach as ticket to the support team
Explain what are the job responsibilities of END user & POWER user.
One would need user id and password to access SAP be it a developer, consultant, administrator, or end user.
End user is the one who performs transactions in SAP after it goes live. Such as posting an invoice, goods receipt, creating purchase orders, sales orders etc.
Power Users are users with advanced knowledge in certain applications and with special permissions or roles. They work in the specialist departments in the company and are available to other users as contact persons.
nagesh

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Hi @mehdijon
I can help. There is no full feature software and driver available from HP, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
Instead, you can scan using,
Method one: Scan from the Print & Scan window
Method two: Scan from Apple Preview
Method three: Scan from Apple Image Capture
I hope this helps. If you have any additional questions are have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Documentation for PI ABAP roles

Hi all,
is there a general documentation for the PI ABAP roles? I assume something like that:
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- User should be able to process Alerts in Alert Inbox --> necessary role def
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BR
Holger

Hi,
Check in this link:
http://www.erpgenie.com/sap/netweaver/xi/xiauthorizations.htm
For alerts refer this:
The following predefined user roles are available for customizing and administration:
SAP_BC_ALM_CUST for customizing authorization.
SAP_BC_ALM_ADMIN for administration authorization. The administrator has the authorization for all activities. He or she can also read and confirm alerts for other users. In addition, the administrator can execute report RSALRTPROC to delete, escalate, and deliver alerts as well as to delete logs.
For the sending of alerts via external communication methods (e-mail, sms, fax) and for inbound processing, an RFC user has to be created on the central alert server with the role SAP_BC_ALM_ALERT_USER. The authorization objects contained in this role are S_OC_SEND and S_RFC.
Accessing alert inbox the userid has to have the role SAP_XI_MONITOR.
SAP_ALM_ADMINISTRATOR - Alert Management Administrator Give this rights
Refer the SAP_XI_ADMI topic and see the roles.
http://www.erpgenie.com/sap/netweaver/xi/xiauthorizations.htm
Refer link for user roles: http://help.sap.com/saphelp_nw2004s/helpdata/en/74/03b140ade49c2ae10000000a155106/content.htm
Roles needed for IR and ID:
Role: SAP_XI_Developer
SAP_XI_DEVELOPER (Composite)
SAP_SLD_DEVELOPER
SAP_XI_DEMOAPP
SAP_XI_DEVELOPER_ABAP
SAP_XI_DEVELOPER_J2EE
Role: SAP_XI_Configurator
SAP_XI_CONFIGURATOR (Composite)
SAP_SLD_CONFIGURATOR
SAP_XI_BPE_CONFIGURATOR_ABAP
SAP_XI_CONFIGURATOR_ABAP
SAP_XI_CONFIGURATOR_J2EE
SAP_XI_DEMOAPP
Regards,
Nithiyanandam
Edited by: Nithiyanandam A.U. on Feb 18, 2008 2:31 PM

SolMan ChaRM - System landscape not ready yet

Hi all,
We are configuring ChaRM for an implementation use, therefore all the systems are not set up yet.
Is it possible in SolMan to define logical component without "real" systems ?
We saw that in STMS it was possible to create virtual systems, but how do we link these virtual systems to SolMan ChaRM ?
Is it possible to define a virtual system landscape and to build and configure ChaRM scenario with this ?
Thanks a lot for all your help,
Regards.

Yes, it is possible to define a development system and virtual systems (Q- and P-System).
Via transaction SMSY you can describe the planned Q- and P-System at first as 'virtual'.
Create transport routes with transport buffers as you would do for existing systems.
Define the buffers as they should be named in future.
For experimental purposes we connected our IDES-System to our development SolMan system.
In this environment we could map such a ChaRM-configuration.
In the meantime we practiced it in our production SolMan system, too.
Best regards
Horst

Hi all ,i need a good documentation for a beginner in WORK FLOW ?

hi all ,
i need a good documentation for a beginner in WORK FLOW ?
please,try to send the attached documents as much as u can apart from giving the weblinks ?
hope you will send it soon ....
thanks & regards
vishnuvardhan k.v.

Hi
Developing a simple application using steps "User Decision" and "Mail"
Basic terminology used in the workflow:
The workflow definition is the set of rules that determine the path that the process takes. For example, how a purchase requisition is processed, from the initial request to the creation of the purchase order
A Workflow Instance, which is often simply referred to as the workflow, is a single workflow run. For example, the processing of a single purchase requisition for computers.
The Tasks are the steps in the process, which have to be performed either by people or automatically by the software. For example, to check for the availability of the spare computers in the company.
A Work item is the task instance that is performed as a single workflow step. For example, check that there are no spare computers available in the company.
Agents are the people who process the tasks (via the work items). For example, requisitioner and a member of the purchasing department.
Container is the place where all the data used in the workflow is collected.
Binding is the set of rules that define which data is passed to which part of the process.
Building a simple workflow application
The central tool for creating, displaying and processing a workflow is the workflow builder (Transaction SWDD). Within the workflow builder you can create all components of a workflow, including all the containers you need for getting the data from one step to another.
Generally, most of the workflows are started by an event (for example, when a material is created or when a new purchase requisition arrives). You define which data from this event needs to be passed to the workflow via binding.
However you can also start any workflow directly. Let us create a simple workflow and start the workflow directly, using the testing tools.
Call transaction SWDD. When the workflow builder is called for the first time, a newly created initial workflow definition appears or else last created workflow appears. In such cases you can opt to create a new workflow by pressing Create New Workflow(ctrl + shft + F5). The following screen appears.
The initial workflow screen has the following parts:
a. The start of the workflow definition, indicated by .
b. The end of the workflow definition, indicated by .
c. The area in which you insert the new workflow definition is indicated by .
Now select the undefined step and select Create step or double click the undefined step. Now among the different steps chose the User Decision by double clicking on it.
Developing a simple application using steps "User Decision" and "Mail"
Previous
Now enter the title for the user decision Please make a decision. Also enter the decision texts as Approve and Reject. On pressing enter, the outcome values default to the Decision texts but you can specify your own names, if desired. Now we need to select the agent. Agent is the person to whom the work item needs to be sent.. Since this is just a beginning, we would hardcode the user name. Select the User from the drop down list and enter the user name to whom the work item needs to be sent. In general, this type of agent assignment is not done. Agents are generally assigned using the expression, agent assignment rule or organization object (job, position etc.).
Now select Transfer and to graphic button. Following screen appears:
Now we need to include a mail step to be sent to the requestor. Now select the line Approve and do a right click. Different options on shown on the context menu. Select Create.
Now select the step Send Mail from the list.
Developing a simple application using steps "User Decision" and "Mail"
...Previous
Now enter the subject and the body of the message for the mail to be sent.
Do not change the recipients. Our mail is intended for the persons who triggered this workflow. &_WF_INITIATOR& contains the value who executed the workflow. Since this is a test object, we are using &_WF_INITIATOR&. But we wouldnt be using this variable in real time scenarios. We would discuss about this in the coming documents.
Now select Transfer and to graphic button.
A popup appears requesting for the abbreviation and the name for this task. Enter the same and press enter.
Now enter the package as local object and press enter.
Follow the steps 5 through 9 for the step Reject. The following screen appears:
Press SAVE to save the workflow application. You need to enter an abbreviation and name for your workflow as shown below. You can change any of these at any later point. After saving, a number is assigned to your workflow starting with WS, as shown below.
Developing a simple application using steps "User Decision" and "Mail"
...Previous
To execute the workflow, activate it by choosing the activate button.
Test the workflow by choosing Test. The following screen appears.
Now choose Execute to start the workflow.
Now the recipient would receive a work item in his SAP® inbox (Transaction SBWP).
Now execute the work item by pressing Execute. The following screen appears:
Choose one among Approve or Reject as part of the user decision. He can select the third option to retain the work item in his inbox and make the decision later. Now suppose that the recipient has chosen one of the first options. Now a mail would be sent to the requestor with the status of his request.
Creating a Container element
This document details about creation of a container element in workflow and using it in the step "Mail".
Pre-requisites:
It is assumed that the reader of this Tutorial is aware of creating a workflow definition with the step Mail. If not, please go through the document on creating the same available, by clicking here.
Steps:
1. Create a workflow definition using the transaction SWDD.
2. Lets create a container element for Carrier id. Click on the Workflow Container on the left side of the screen (as shown in the screenshot below):
3. Now double-click on Double-Click to Create
4. Enter the details pertaining to CARRID here.
5. Click on tab Properties and select Import.
6. Click on Confirm (Enter).
7. Now the element created could be seen on the left side, below the Workflow Container.
Creating a Container element
Previous
1. Create a Mail step by double-clicking on Undefined step in the workflow.
2. Enter the recipient details in the Recipients box.
3. In the subject line, enter Carrid value entered is: and click on Insert Expression.
4. Select the element Carrid from the list.
5. Similarly enter the content in the Body area.
6. Save and activate the application.
Testing the Workflow application:
7. Test the workflow by clicking F8.
8. Enter the value of the Carrid as shown above and press execute.
9. A mail would be sent to the recipient mentioned earlier with the carrid value entered.
Condition Step
Agenda:
This document details about the steps Condition.
Pre-requisites: It is assumed that the reader of this document has a preliminary understanding of workflow and has worked with the container elements earlier. If not, please go through the first two Tutorials of workflow available in this site. (More details)
Procedure:
1. Create a new workflow definition.
2. Create a container element, CARRID (as demonstrated in tutorial 2).
3. Now click on undefined step and create the step Condition.
4. Enter the step name of your choice.
5. We would have the following condition here:
If carrid = AA.
Do this.
Else.
Do this.
Click on Click here to create a new condition. Following screen appears.
Double click on Carrid. Next click on = and enter the value AA in the constant field and press ENTER.
Enter the outcome names of your choice as shown above.
Click on Transfer and go to graphic.
As shown above, there are two branches here. One navigates to true, if CARRID = AA else the control takes the branch False.
Test the above scenario by inserting mail steps in the above 2 branches and by passing different CARRID values.
Condition Step
Agenda:
This document details about the steps Multiple Condition.
Pre-requisites: It is assumed that the reader of this document has a preliminary understanding of workflow and has worked with the container elements earlier. If not, please go through the first two Tutorials of workflow available in this site. (More details)
Procedure:
1. Create a new workflow definition.
2. Create a container element, CARRID (as demonstrated in tutorial 2).
3. Now click on undefined step and create the step Multiple Condition.
4. Enter the step name of your choice.
5. We would have the following condition here:
If carrid = AA.
Do this.
Elseif carrid = AH
DO this.
Elseif carrid = SQ
Do this.
Else.
Do this.
Select the CARRID using the F4 help for the comparison basis field.
Enter the values of the carrid under the Comparison values with the corresponding outcome name (of your choice)
Double click on Carrid. Next click on = and enter the value AA in the constant field and press ENTER.
Click on Transfer and go to graphic.
As observed above, there are different branches for each value of CARRID mentioned above.
Test the above scenario by inserting mail steps in all the branches and by passing different CARRID values.
Using "Container Operation" step
Agenda: Usage of step Container Operation.
Pre-requisites: It is assumed that the reader of this tutorial has worked in the concepts that are dealt in earlier tutorials. (click here for more details)
Scenario: In this tutorial, we would deal about how to work with the step Container Operation with an example of calculating the available seats by subtracting occupied seats from the maximum seats at the workflow level.
Procedure:
1. Create a new workflow definition using the transaction SWDD.
2. Create two container elements MaxSeats, Occ_Seats with the import property set. You can use the reference fields sflight-seatsmax, sflight-seatsocc for this.
3. Create another container element AvailableSeats without setting either import or export property as this is calculated within the workflow and used within the workflow. You might use any of the above reference fields as data types.
4. Define a new step Container Operation in the workflow definition by double-clicking on the Undefined step.
5. In this step, we would calculate the available seats from the max seats and seats occupied.
I would recommend entering all the container elements from the F4 help instead of typing them manually.
6. Return to the main screen.
7. Create a mail step after this to send the available seats information.
8. Test the above functionality by passing some values to the maximum and the seats occupied.
9. Result would be as follows:
Triggering Events Programmatically
Purpose: This document details the procedure in triggering the business object events programmatically.
Pre-requisites: It is assumed that the reader of this document is aware of the business object concepts and good in ABAP.
Procedure:
In this document, we would take an example of the business object BUS1001006 (Material) and the event CREATED. In general, this event is triggered whenever a material is created using a standard procedure like MM01 or any others. Now we would trigger this event from our own programs.
Following are the screenshots of the business object BUS1001006 and the event CREATED. Go to transaction SWO1 for more information of the business object.
Double-clicking on the key field parameter gives you technical information of the field.
In order to trigger an event programmatically, we would use the function module SWE_EVENT_CREATE.
Following is the sample code to trigger the events programmatically:
REPORT ZDEMO_TRIGGER_EVENT.
DATA: KEY LIKE SWEINSTCOU-OBJKEY.
KEY = '1163'. Material Number (hard-coded)
CALL FUNCTION 'SWE_EVENT_CREATE'
EXPORTING
objtype = 'BUS1001006'
objkey = KEY
event = 'CREATED'
CREATOR = ' '
TAKE_WORKITEM_REQUESTER = ' '
START_WITH_DELAY = ' '
START_RECFB_SYNCHRON = ' '
NO_COMMIT_FOR_QUEUE = ' '
DEBUG_FLAG = ' '
NO_LOGGING = ' '
IDENT =
IMPORTING
EVENT_ID =
TABLES
EVENT_CONTAINER =
EXCEPTIONS
OBJTYPE_NOT_FOUND = 1
OTHERS = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ELSE.
WRITE 'Event Triggered'.
ENDIF.
COMMIT WORK.
In order to test whether the event is getting triggered or not, we can make use of Event Trace. Switch on the event trace using the transaction SWELS.
Press Switch On.
Now execute the program developed earlier. Now switch-off the event trace using the same transaction SWELS.
Now go to transaction SWEL. Here you can list out the events triggered in the particular period of time. Here is the event-trace list:
Deadline Monitoring in SAP Workflow
A major advantage of workflow is the ability to monitor the workflow steps according to a predefined schedule. Following are different deadlines that can be monitored against each workflow step:
Requested Start
Latest Start
Requested End
Latest End
In this example, we will define a deadline to the User Decision example created earlier (click here). Following is the screenshot of the application developed using the User Decision example:
We would extend this example to the deadline monitoring.
In the User Decision step, click on the latest end tab.
By default, No deadline monitoring is active (as seen in the above screenshot).
Choose the Work Item Creation from the list box.
After selecting Work Item Creation, chose an offset of 5 minutes. This means that the work item must be executed within 5 minutes of the creation, if not this would trigger.
Deadline Monitoring in SAP Workflow
Enter recipient details to whom the message to be escalated, if the work item is not executed with in 5 minutes after work item creation.
Save and activate the workflow definition.
Testing the workflow application:
Execute your workflow.
Check for the work item in the SAP Inbox. This time do NOT execute the work item.
Wait for the deadline to be triggered. After that, a deadline message is delivered to the recipient mentioned in the Latest End tab. See the screenshot below.
Dont worry if the deadline message doesnt appear immediately after 5 minutes. This depends on various factors including how the deadline monitoring program is scheduled and also on the availability of the background processors.
Use SWWA to check how the deadline monitoring program is scheduled in program.
For example, assume that our work item has been created at 09:10 hrs and the deadline message is expected to trigger at 09:15 hrs. From the above screenshot, it is understood that the background program is scheduled to execute for every 3 minutes. Assume that the last run of the program is at 09:14hrs and the next run is expected at 09:17hrs. So even our deadline expires at 09:15, the deadline message would appear only at 09:17hrs after execution of the background program.
Some more points
In our above example, we have used the deadline on the Work Item creation time. i.e., 5 minutes after creation time, the deadline message would be sent. Now we would check the other option Expression. Here we can mention the date and time, when the deadline message should appear irrespective of the work item creation date/time.
As seen in the above screenshot, we can provide the target date and time by which the task should be finished. Container elements could be used in this case. Please refer to our example on creation of container elements (click here).
Personal Substitute in Workflow
Requirement: Need to have at least one substitute who can act upon work items in your absence.
Important: The appointed substitute would be able to see all your work items. A substitute cannot be assigned for only particular area of organization or any other item. So need to ensure that the substitute have the necessary authorizations to act upon the work items.
Procedure:
1. Go to SAP Business Work Place (TCode: SBWP)
2. Now from the menu bar, select Settings à Workflow settings à Maintain Substitute
3. Highlight/Select the name on the window, in this case SAPDEV02 and click on Create Substitute.
4. List of users available in the system are displayed.
5. Select the required substitute user name. Following screen appears.
Validity field describes about the period in which the setting would be active. Note that the dates on the screen would range from the current date to 31st Dec 9999.
Regarding the checkbox Substitution active, it is advised to leave this checkbox unchecked for system performance reasons. A check in this box indicates that the substitution is permanent and if left unchecked it is treated as as-needed. A permanent substitute will automatically receive the primary users work items in their own box. In the case of as-needed, substitute must manually adopt the work items from the primary users inbox.
6. Save the entries
7. Click Enter to leave the screen.
Adopting a Substitute in Workflow
If you have been designated as an as-needed substitute, you must manually adopt the substitution. If you are designated as a permanent substitute, the work items would automatically appear in the inbox.
Before adopting a substitution, there are 19 work items in the inbox. See the screenshot below:
To adopt a substitution, select Settings à Workflow settings à adopt substitution.
Select the corresponding User-id (if you have been assigned as a substitute for multiple people, then this option would allow you to select the user name of whom you would to check the work items)
The corresponding users work items would appear in our inbox now.
You can end the substitution, by selecting settings à Workflow settings à End substitution.
Note: Substitutes can only adopt work items that are directly routed to the person for whom they are a substitute. If you are a substitute for a user (SAPDEV02) who has been made a substitute for another user (SAPDEV01), you will only see work items for user SAPDEV02 and not of the user SAPDEV01.
Notification of Work Items via e-Mail
SAP provides us with a facility of notifying the user via the email address of your choice when there are any pending work items in the SAP Inbox..
1. Go to Transaction SO13.
2. Click on Automatic Forwarding tab.
3. Click on Create icon .
4. Enter the details in the above screen.
5. Click ENTER to complete the entries.
6. Now the notification would be received at the provided email address if there are any pending work items in the inbox.
Filtering the Work Items in the SAP Inbox using BADI
This document details about the procedure in filtering some of the work items from the SAP inbox using a BADi.
Following is the screenshot of the SAP inbox, before implementing BADi:
The BADi that is used in filtering the work items is WF_BWP_SELECT_FILTER. To implement the BADi, go to transaction SE18. From the menu, select Implementation à Create. (See the screenshot below)
Enter the implementation name and press ENTER
Enter any meaningful short text for the implementation and click on the tab Interface
The implementing class, ZCL_IM_BWP_SELECT_FILTER, is automatically proposed. Double click on the implementing class name.
You are now navigated to the class builder. Now double-click on the method name shown on the screen (see the snapshot below)
Now let us filter out the work items belonging to the task TS2000066. See the code below:
Activate the method and also the implementation. In the state of active, you wouldnt be able to make any changes. To make any changes, we need to deactivate it and then make the changes.
Now check the inbox and would notice that the work items related to that task are no more appearing.
To notice the differences, try activating and deactivating the BADi implementation.
Workflow tutorials with step-by-step and with screenshots are available at http://www.****************/Tutorials/Workflow/Workflow.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/42/c14a9b55103116e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/c5/e4a930453d11d189430000e829fbbd/frameset.htm
http://www.sapgenie.com/workflow/
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2857887
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2855919
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2735228
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
debug a workflow.
This has a step by step procedure :
http://fuller.mit.edu/workflow/debugging.pdf
www.erpgenie.com/sap/workflow/debugging.htm
http://www.erpgenie.com/workflow/debugging.htm?2b5de440

Timeout parameter in SolMan-ChaRM

Hi,
I need to know the parameter which decides the timeout for tcode SM_CRM in SolMan 7.1
the ABAP gui closes after about 5 mins of inactivity whereas the web browser of tcode SM_CRM remains open for long time(about 1 hour)
What are the parameters which decide these timeouts for both ABAP gui as well as web browser in SolMan Charm System.
The reason behind the need to know this is the java threads in our systems are all getting consumed resulting in JAVA stack getting crashed.
We suspect the SM_CRM is the culprit as it remains open for long time and this tcode is being used widely in our project.
OS : AIX
DB : oracle
-Ujjwal

Assuming you are talking about the timeout value for the web interface, it is in the {installdir}/ocas/conf/ocwc.conf file. The parameter you want to change is ssn_timeout. I believe you will need to restart ocas to make it effective.

Documentation for SolMan / ChaRM Security Rolls / Authorizations

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