Does the Desktop Software v6 actually work for anyone?

I have been trying to get my desktop software to work, or more specifically to synchronize, for over two weeks now. I have tried all of the suggestions given me and still no luck. Does this program actually work for anyone?

KathrynB wrote:
9. see my posts in the thread "Unknown Error Reported" I really don't want to repeat it again to yet another person. I have tried getting help from Telus and have tried the "self-help" here, and have followed the directions in the other thread. I have been trying to get this sorted out for over two weeks and am very frustrated. I have never had a problem installing the software before or getting it set up.
If you have another thread already going, then there's really no reason to open a new one, is there? That just clutters up the forums and results in what exactly happened here...I saw your post, knew nothing but what you'd posted in this thread, and therefore had no way to know that all that other information is available in that other thread...I suggest you choose one thread to work in...you can use the "Report Inappropriate Content" link to ask the Mods to merge things together.
Good luck!
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