Don't allow changing documents in CRM after replication to R3

Hello,
We have applied the scenario A for the replication of sales orders in our client. So, this means that the orders can be replicated in both R3 and CRM system and all the changes are replicated. SO, the orders are always consistent in both systems.
Nevertheless we would need to apply a different scenario for the replication of complaints as Return orders. We would need to implement the following scenario:
1.- Creation of complaint in CRM
2.- Replication to R3 if the complaint is free of errors
3.- Leave the Complaint in CRM unchangeable for all the users.
4.- The return order should be modifiable in R3 and all the changes made FROM R3 should be seen in CRM. (Changes/Delivery number/Invoice number... , etc.)
Could any one let me know how could we apply this scenario? We are working with CRM7.0.
Thanks in advance,
Regards.
Edited by: yoli_vd on Nov 24, 2011 3:16 PM

Hello ,
normally the User status behaviour (as recommended in the previous msg) will work. In case you do not want to add any user status then you can do a little ABAP in the AUTH_CHECK Badi and put control on the System status which is in any case maintained automatically.
after the document is distributed to ECC, there is a specific status set. you can refer tables CRM_LINK, CRM_JEST, CRM_JCDS to understand the behaviour and then put little condition in the AUTH CHECK badi.
hope this helps.
rgds

Similar Messages

Not allowing changes to payment terms after the AR document is released to accounting

Hi,
Anyone know the best way to not allow a user to change the payment terms after the AR document has been created in AR? This is affecting aging because users are changing the payment terms without permission. What is the best way to control that?
Thank you.
AK

Hi A K
Frequent change in payment terms is something business should introspect. Payment term is decided and agreed upon with customer/vendor during the initial stages.
However from IT perspective, it can be controlled keeping some system controls.
1. Limit the Customer master change transaction to very limited users or to a manager. There should be internal approvals by management for business to make a change. Bring this into force.
2. Regularly run the customer master change reports and provide the trend to management to restrict or limit the changes.
3. Use Change Message control for master data by providing necessary warnings or error messages when master data is changed.
4. In the sales order level, there is every possibility to change the payment term. Based on the user authorization get the payment term field greyed out and provide change access to accounting or to a specific user upon approvals. This is a bit complex process but I feel this brings up controls and stops the process from exploitation.
5. Also activate 'Sensitive fields' KNB1-ZTERM for payment term field in customer master. This brings up another layer of confirmation of change by other users.
6. Another back route, not recommended in all cases, is to subsititute the required payment term during accounting document posting.
Hope it helps.
Thanks,
Sekhar

Change documents in WTY after the Claim is "complete"

Dear All,
In WTY transaction, I am unable to view the change documents (Extras --> Change Documents) after the Claim is flagged off as "Complete"
Is there a way to overcome this ?
Thanks.
Raj

Thanks Vijayesh.
The problem is resolved by introducing Action T210 (Change Documents Claim) in the standard Action control matrix after status B060.
Regards,
Raj

Do not allow change of Reference Object after Order release

Dear All,
The requirement is that we should lock(not able to change) the Reference Object after the Maintenance Order is released. Can we acheive this in standard way or do we need to go for development.
If going for development what should be the basic logic.
Regards,
MLN Prasad

Prasad,
You are accomplishing the same utilizing the built in enhancement framework([Implicit enhancements|http://help.sap.com/saphelp_nw70/helpdata/en/70/63da4023a28631e10000000a1550b0/frameset.htm]), WITHOUT making a MODIFICATION to the system. This technology / functionality is available from ECC 6.0 . You would need to be very careful in using the implicit enhancement functionality so that you don't break the flow. Your requirement seems to be a simple one which could be accomplished by tweaking the screen attributes of the field under certain conditions, for this specific screen in the program. You may also have to make the Priority field a display only, so that it doesn't trigger a change through it via the user exit or through standard.
Regards
Narasimhan

How to create or update 'change document' for crm order

Hi all,
i want to create or update change document records via program . And which method could be used (FM or ...) ?
I find there is a fm 'CRM_ORDER_WRITE_DOCUMENT' . But seems not available?
any good idea ?
BR.

Hello
You can refer to FM:CRM_ORDER_CHANGE_DOCS_CREATE. In this FM, the change documents are set.
But I don't recommend to create or change standard change document by your own logic because of view of the internal control. Changing the change document by user own logic has possibility to make the falsification.
Regards,
Masayuki

MASS/MM17 don't create change documents in CDHDR/CDPOS?

Hello,
This has probably been answered before, but I've been unable to find it in OSS or on forum searches here.
When I use MASS with object type BUS1001 and make mass changes to materials, the changes are not recorded in CDHDR/CDPOS. Is there any way to fix this? These changes really should be recorded. SAP Version is 4.7.
Thanks,
Randy Poser

The changes will be recorded in the CDHDR but there will not be any document number
to have doc number u have to activate the Eng change management
what ever u do in MASS will get recorded in CDHDR w/o number so check by date u made changes to material and u will see records

Can't sign in to Appstore with Accounts restriction set to "Don't Allow Changes"

I am using iOS6 and have turned on the restrictions for Accounts. It should only affect Mail, Contacts, Calendars as stated from the phone itself:
"Disallowing changes prevents adding, removing, or modifying accounts in Mail, Contacts, Calendars"
In iOS5, this did not happen. I was able to sign in and out while the Mail, Contacts and Calendars were locked. Do I have to unlock the accounts all the time? I do not like that.

Anyone.

Changing Header/Item condition after billing has been done

Hi,
I have an issue in which the sales order is incomplete but invoicing has been done. On seeing the change log I found that new condition type has been added after generation of invoice.
Now the user wants that entire header/item condition screen should be greyed out after creation of billing document. can it be done through config or user exit is the way,
My apologies if I posted at a wrong thread.
Thanks
Subhadeep

Hi,
There is no mechanism to find out if the billing document has been created and sales order will allow changes to pricing even after creation of invoice.
The point is that, it doesnt matter if the sales order is changed after the invoice has been created, since the values from SO has gone into billing.
However, if you still wish to lock changes to order once it is billed, kindly refer to some userexit like MV45AFZZ which works during sales order processing and you may get the billing status from VBUK and VBUP tables.
Regards,
Amit

Urgent: Extraction of CRM Survey and change documents

Hi BW Experts,
My requirement is to extract CRM Survey which is linked to Activities as XML file and Change documents from CRM to BW. I know what are the datasources we need to use inorder to extract the Survey data to BW some of them are : 0SVY_DATA_1;0SVY_QUEST_TEXT and 0SVY_ANSWER_TEXT but I am confused in mapping Survey questions to BW as they may be of 200 char do we need to split them or is there anyother way we can map please would anyone suggest me steps to extract the Survey data from CRM to BW i.e from activation to Cube mainly I am worried about how do we map Survey questions to BW objects.
And also I need to extract Change documents,i.e changes made to the created opportunity,activity transactions, from CRM to BW as the changes are not stored in DB tables but we can view them in extras menu->change documents I think they are linked to transaction number but i donot know how to pull them to BW.Would anyone put some light on it. I appreciate it in advance.
Thanks in advance
Regards
Kishore.

Hi Kishore,
I have no experience in CRM extraction in BW.
Did you try to use 'Propose Transfer Rules' function to map objects from extract structure to the comm structure. I am assuming that you have activated all the required Business Content and replicated your extract structures.
Why do you want to map field by field? May be I did not understand your question?

Material bapi custom field change to be logged in change document

Hello all,
I have just added a custom field to MARA table (materials), and updated it successfully via BAPI_MATERIAL_SAVEDATA.
I would like now to log changes via change documents but problem : after having changed value from "A" to "B" for example, I don't see the changes (to do this, I call function CHANGEDOCUMENT_READ with parameter OBJECTCLASS = "MATERIAL" and get results from returned EDITPOS parameter).
What is surprising me is that I can see changes of other standard and custom fields (this was done by other people in my company 2 years before but I don't have any trace what they did).
Do you have any idea what customizing need to be changed or what else need to be done, to log changes of new custom fields into change documents?
Thanks a lot.
sandra

In this transaction, there is nothing related to fields; there are only objects (like MATERIAL) and tables (like MARA).
I can't see anything which makes the difference between our 2 custom fields MARA-ZZCOLLANA (which is logged in change documents) and MARA-ZZSSCOLL (which is not logged in change documents).
For info, my SAP version is R/3 46C.

Problems in extracting changed documents

Hi Experts,
I am new to sdn and this is my second post, My requirement is to extract changed documents from CRM to BW as they are neither stored in any database tables nor i think i can fetch them through function module but I can view them in for example in Business Partner transaction under Extras menu->changed documents i can find the records which i need to pull , would anyone suggest me what are the steps I need to follow in order to extract them to BW.I appreciate it in advance and If you need any additional information let me know.
Thanks
Regards
Kishore

Hi Marco,
when i checked to know where exactly the changed documents are stored after choosing Change Documents in Extras menu I see a structure CDRED in technical Information screen after pressing F1 on any field in changed documents but when I check in CDHDR or CDPOS I didnot see the documents which I am expecting. Would You please suggest me some steps how to pull records using structure CDRED or If I am wrong please correct me as I am new to CRM BW and also I appreciate if you would explain me in detail.
Thanks
Regards
Kishore.

Changed Document Number ?

Is there any transaction to veiw the changes done in the changed document Number which is generated when a document is changed.
In the table : CDHDR: Change document Header .
The feild: CDHDR-CHANGENR
If we can select the object Type and the transaction to check what all changes carried on the Masters ?
regards,
SAP SD

For Sales Order -
T.Code: VA02
In Sales Order main screen --> Envirinment --> Changes
Regards,
Rajesh Banka

How to create a change document?

How to implement this:
When table IHPA is updated (fields: OBJNR, PARNR, PARVW)
A change document should be automaticly created in table CDHDR and CDPOS
I have gone to the T-code scdo to create a new change document object ZIHPA
and set the table = IHPA and marked Doc. for individal fields at delete
Then I generate the the fuction module ZIHPA_write_document.
I have create a program and call this fuction module.
But I'm confused by the import parameter.
And I have tried some parameter, the function run successful but no record has been created in table CDHDR and CDPOS.
Who can help me? Thanks a lot.

Hi Siarhei,
Thank u for ur reply very much.
'If you are trying to log updates (change indicator = 'U') - it will log it for those fields only which have "Change document" checkbox ticked on data element level in your table.'
I have set the the checkbox as on already. But if I don't create change document manual, it will not create change document automaticlly.
Another reason for my saddness is that I have read some other write document fuction in where they are used. Such as material_write_document, but in fact, I am confused by the code. I still don't know how to get the new workarea. Can you help me? Thanks god and you. _

Documents saved in firefox format cannot be viewed in the preview pane. Why? Also, I don't want my documents changed to another format. How do I change back?

Documents in Firefox format do not open automatically in the preview pane. Why? Also, I don't want my documents changed from the original format. How do I change them back and how do I keep this from happening again. I don't want to have to select a different format every time I try to open a document. That is a pain in the neck. I want to "click to open" and the document be in it's original format. If necessary I will go back to one of the other browsers I have used in the past. As I don't want multiple browsers on my computer it would be necessary to uninstall Firefox. I like it so far other than you all hijacking my documents and altering the way they open. You also might want to remember that even the "legitimate" folks on the internet are seen as predatory, i.e., gathering information, tricking us into installing crap we don't want or need, and in some cases, requiring a specific program to open a specific document. I'd be working very hard to show you are trustworthy. If you have a solution to this and it is complex then you will be wasting your time and my time trying to explain it. You guys created this so, if I'm going to use Firefox, you fix it on your end. FYI, if I have to uninstall Firefox I will, when asked, strongly recommend against using your service. Thank you.

Do you mean PDF documents?
The installer was supposed to add Firefox as an ADDITIONAL viewer for PDFs, not as the DEFAULT viewer. Sorry you were affected by this glitch and hopefully they will figure out why some systems get changed this way.
You can try this fix suggested by a user in another thread:
# Open Adobe Reader / Acrobat*
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that work for you?
''*'' If you do not have Adobe Reader 10 or 11, you can install it from here: http://get.adobe.com/reader/

Don't allow sales order modification in CRM

Hello Experts,
I have enabled the Scenario A in CRM/R3 for a sales order type.
When I create the order in CRM, it is transferred correctly to CRM, but once the order is delivered in the ERP I don't want the order in CRM to be modifiable anymore. Currently, I can add new items even when the order is already invoiced in the
Is there any possibility to customize this option? I cannot find any solution.

Hello ,
normally the User status behaviour (as recommended in the previous msg) will work. In case you do not want to add any user status then you can do a little ABAP in the AUTH_CHECK Badi and put control on the System status which is in any case maintained automatically.
after the document is distributed to ECC, there is a specific status set. you can refer tables CRM_LINK, CRM_JEST, CRM_JCDS to understand the behaviour and then put little condition in the AUTH CHECK badi.
hope this helps.
rgds

Don't allow changing documents in CRM after replication to R3

Similar Messages

Maybe you are looking for