Don't believe the employment discount

I just renewed a contract with Verizon and was informed by 'Ahley' via online chat my employment discount would be 25% and would have to be activated after I received my device. I have it in writing! I chose Verizon over AT&T based on this information but when I went to employment verification and entered the information, I was informed it was only 15%!?!? When I called customer service, I was told "oops, that information was wrong. Our max discount is only 22% and yours should only be 15%." What a joke- telling customers one thing to get them to sign up and THEN changing the information is a deplorable business practice. BEWARE
<< Edited to remove proprietary information >>
Message was edited by: Verizon Moderator

If you have an work email address that indicates your job with an qualifying organization (for instance, a school district or public agency) the discount is applied immediately when you submit and confirm your email address via http://www.verizonwireless.com/b2c/support/employee-discount-email If the specific email address is not recognized as being eligible for a discount, then you need to submit documentation and it does take one or two billing cycles to be applied. My son's discount was evident on his second bill; he does not have a work email and had to submit a current pay stub, and the discount was applied from his second bill onward.

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If you don't believe the Macbook pro is tough...

...check out video of what happened to my 17 inch Macbook Pro onstage last night.
www.oneatlantamusic.com
It's the blog entry titled: Haven't got time for the pain.
Mac and I are both doing fine, although it was a stressful experience! This laptop is tough!

You can definitely feel the stress as the MBP starts to fall . . .
Crazy . . .

Employment discount program

I was notified in October that I needed to update my information for my employment. I sent everything requested in to them but after 3 months the discount was still not applied. I contacted Verizon in January and was told that I did what I was supposed to and the error was on their end. I was told to resend my verification information, so I did. I was also refunded the discount from October to January. I received my bill yesterday and the discount is again missing. I contacted Verizon this morning and was told they would send my info back over for review and to please hold while they got ahold of someone about the discount on my new bill. I was on hold for over 20 minutes! I hung up and called again. I know by this time I am very frustrated with this whole process but when I talked to the manager on the floor, he was not very helpful at all. Just said that I would have to wait 7-10 business days and see if it went through again. I mean, I did everything I was told to do twice and you mean to tell me there isn't anything that can be done and nobody can tell me why. Seriously considering transferring my phone to another service because this is just not right. I know Verizon doesn't need my money every month but to treat me like it is my fault for the past 6 months is wrong.

Jonathan,
I sent everything that was required of me last October when I got the notice that verification was required. I also resent what was asked of me in January when I inquired about the discount not being applied to my account.
This information was received by the Employment Discount department. There is record of everything I sent being received there at Verizon. Nobody can tell me why this is not being applied to my account.
The floor manager was not helpful in answering any of my questions yesterday. He was actually rude to me at some points ignoring the frustration I had with the whole process at the time.
The error in the process is at the Verizon level. I don’t know which department is responsible for this program but someone messed up not once but twice on my account and I was made to feel like
I was in the wrong. I am serious about switching carriers after the way I was treated. I still do NOT have the discount because nobody will do anything to expedite the process or give me information to resolve this problem.
Alicia
Email info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

Convert pdf to word doc-but don't have the export option.

I want to convert a pdf (that I got from an email) into a Word doc so I can edit it the way I want to. However, for some reason now I don't have the 'Export' option in my File drop down list.
Funny thing is, I've converted the document once already and have entirely forgotten how I did it obviously!
I've made so many changes in my first conversion I want to start over.
why don't I have the 'Export' option? Or ... when I do a 'save as' and chose 'word doc' it only does a copy - paste type save - where I can't make any changes. It's like it puts it into a text box or something.
I have MSWord 2010.

Hi Kelly,
MsDennis1465 wrote:
When I do the steps below, the Word doc that is saved is like a photo. I am unable to work with the document. Why does it do that? I have converted pdf’s before without that happening but I think I did it on a free 30-day trial of X Pro.
This usually happens when you're dealing with a very poor quality scanned document that doesn't have enough data for the Acrobat OCR engine to actually process.
As for Acrobat 6.0 Pro, I don't believe the Save as Word function was introduced until version 8.0, but it's been a few years and the memory of Acrobat 6 has faded a bit.
-David

I am using os x 10.4.11 on a 2.4 ghz intel core 2 duo. I don't believe I can install lion on this system but was wondering what is the highest version I can use?

I am using os x 10.4.11 on a 2.4 ghz intel core 2 duo. I don't believe I can install lion on this system but was wondering what is the highest version I can use?

Here are the requirements for Lion:
http://osxdaily.com/2011/06/07/mac-os-x-10-7-lion-system-requirements/
In order to install Lion you have to have Snow Leopard and then update to 10.6.8:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Personally I suggest that you stop at Snow Leopard. It still is the most efficient OS that Apple has devised and it still works great. Go to the Lions only if there are feature that you really need. There may be a price to pay in slower performance though.
Ciao.

I have OS X 10.8.5 trying to upgrade. Have downloaded latest OS X Maverick but to install I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated.

My system is Mac HD OX S 10.8.5. I want to upgrade 10.9.1 and have downloaded it. However, to install it I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated?

If you have 10.8.5 you don't have a PowerPC Mac (PPC). PPC is for pre-2006 Macs. Go to Apple menu -> About This Mac to make sure you have an Intel Mac and that you didn't flip the 5 and 8 in your operating system indication. If you actually have 10.5.8 but you have Intel it gets a lot more complicated to install 10.9.
10.5.8 is the maximum for PowerPC.
10.6 can be upgraded on Intel with this tip:
https://discussions.apple.com/docs/DOC-2455
And it also help you get up to 10.6.6 or 10.6.8 as needed.
https://discussions.apple.com/docs/DOC-6271
will help someone with 10.5.8 determine if they are ready to jump to 10.7 or later.
If you have 10.8.5, you must install 10.9.0 first (free from the Mac App Store) to get to 10.9.1.
Backup your data:
https://discussions.apple.com/docs/DOC-1992
and check http://www.roaringapps.com/ and your printer, scanner, and peripheral drivers are compatible with third party vendors before upgrading to 10.9.

I can't log into my Apple ID account, I wish to change my email address, as I don't use the one that is already my Apple ID now, and it doesn't exist anymore, but It won't let me log in, it keeps saying username or password wrong, when I believe what

HHow can I change my Apple ID,, it's not letting me log into my account as I don't use the current email address for that Apple ID anymore, that email address does not exist anymore, and I want to change it to a new one

Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

I have Elements 10, Lightroom 5 and PS6. My mac is saying its "running at or near capacity". i suspect the problem is the Elements organizer, 875 MB, and I don't believe I can import it into my LR catalogue which is on an external drive. Any suggestion

If helpful, here is some additional info:
I am running OSX version 10.9.4, with 8 GB of memory.

I don't remember how big mine was, but I had loads of pictures in Elements so I guess it should work anyway -- so I'd first try to convert the full catalog, even if it takes some time.
If this really is a problem I'd suggest you break up your Elements catalog into two or more smaller ones -- I remember Elements getting a nuisance with big catalogs.
Btw.: I have the LR catalog on the internal drive, pictures and backups on two external drives. As long as I don't have the money for a big external SSD I think I will keep it that way (my machine is an iMac 21.5 8GB)

Employment discount pending for SEVEN WEEKS !

I sent in two employment paystubs since August 12 and still am waiting for a yes or no answer. I emailed the "helpline" twice and was promised a reply within three business days over a week ago.    Verizon must be part of the government shutdown and have help as brilliant as our people in DC.
UNACCEPTABLE "customer service" !

yes - was talking w/ cs today about another issue and asked about this employer discount issue. She transferred me to a recorded message telling me to go online for more information to submit my paystub.   It's just a joke with verizon anymore.
The online chat people are COMPLETELY USELESS -- all they do is tell me to call the same number you referred me to and emails are 100% ignored. "you will receive a reply in 3 -5 days". ..and 2 weeks later --NOTHING.
and the verizon employees in the stores are only there for the sale -- if they don't ring up a sale --they don't care about you at all !
This all started when I walked in to a verizon store in neligh, nebraska to ask how I could apply for the employer discount -- reply was "" I can't help you with that"   . what she should of said was the truth " I won't be making a dime from helping you with 2 minutes of my time so get out of my store "

I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't

I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't use. This month my daughter comes home from College and she accidentally uses 24G.....14 over get blind sided with $140.00 in overages. I called Verizon today......stopped in to the store today......My neighbor told me they waved charges for her one time. Lots of charges.....But I'm am getting no help. Not even an offer of a payment plan to help me out. I went back just 6 months and I have over paid for 19G.....Seems like they would like to help out their loyal customers!!!! Does anybody have any suggestions on how to deal with them? We are not wealthy....or I would just pay this and walk away......

There is a big misconception in what customers believe a cell carrier is obligated to do.
You pay a set price to use up to that amount of xx data. It makes no difference if you use it to the paid limit or way under. Its like peace of mind when you don't have to worry about a data counter.
Your daughter used the data, your plan is quite clear of what overage charges are. Why should or would Verizon wireless just forgive the charges because you are a customer? Your daughter used the data, get the money from her. That is the responsible thing to do.
There is no "I have been a loyal customer so please remove the $120, or $250, or $2,000.00 since I did not mean to use it"
Your electric company, or gas company or any other company does not remove valid charges. Why should Verizon wireless?
Just pay the invoice and don't think you are being mistreated because Verizon is a business and not a charity.
Good Luck

Am being prompted to enter security questions when making a purchase on my new IPad. I don't believe I have ever setup security questions on my apple id. How to I create new security questions?

I am being prompted to enter security questions when making a purchase on my new IPad. I don't believe I have ever setup security questions on my apple id. I have tried logging into my apple id and have chosen the security and priviacy settings to set up security questions. However I am prompted to enter answers to security questions and am told they don't match. How to I create new security questions or reset them?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104011)

Can't believe the caching bug is STILL there

Hi,
I MUST be missing something. It can't be true that this has not been fixed after so many years.
So well, the problem is, every time you load an external asset or file, say for example using a Loader object or a URLLoader object (the same happened in AS2 with MovieClipLoader, LoadVars, XML.load() etc etc, and even before with loadMovie, etc) - every time you load a file, the Flash Player caches that file, and this is independent from your browser: it is Flash Player's own (and primitive) caching mechanism.
Whenever you load a file with the same URL again, no matter whether the file has been changed or not, Flash Player will use the cached copy, and there's NO WAY to prevent that - there are a few workaround that I will discuss later but they don't solve the problem completely, besides being terribly combersome.
Now, the HTTP protocol has a wonderful mechanism to manage the caching of files in an intelligent way, which has been working for years and, I think, was invented even before flash existed, however at least 10 years ago, and it works fine.
If an HTML page has an IMG tag with an image, for example, and if the browser has already a cached version of the image with that URL, the browser will first ask the server for that file and declare it has a cached version with date xxx; if the server's file is not newer than xxx, then the server replies that the file has not changed and the browser can use its cached version (or insist to redownload it if he wishes). But if the file on the server is newer, the server will reply with the new file, and the browser will NEVER show an obsolete cached version of the image (or whatever file).
Now, I don't know why, Flash Player was designed in a very primitive way that ignores this whole mechanism provided and standardised by the HTTP protocol. Flash Player will ALWAYS use a cached version of the file if he has one, it won't worry about veryfying whether it is obsolete or not.
So, unless the user clears its cache, whenever you update an xml, txt, jpg or whatever file that is loaded within your flash application, users that have previously visited the page may still see the old version.
Now, there's an easy workaround for ensuring that a cached version of the file is NEVER used, which is appending a "?somerandomname="+n to the filename, where n is obtained for example as n=(new Date()).value(); in order to ensure that it is always different.
This way, the complete url of the file is always different and the cached version will never be used.
However, this is not a solution either. For small text files it is ok, but for images and swf's for example, you DO want the cached file to be used IF it is not obsolete. Otherwise, returning visitors will always have to wait for the complete download time of everything, including files that have been downloaded yesterday and have not been modified.
So, this problem has been solved ages ago by the HTTP protocol, but the Flash Player is naive and ignores it.
I used to use 2 workarounds: the one I have mentioned for small files (texts, xml's), and the following one for files that can be updated every once in a while:
In the main html page, I append "?lastupdate=dddddd" to the swf name, where dddddd is a manually edited date of the last time something relevant has been updated. So for example:
<object ....... etc etc> <param name="movie" value="mainswffile.swf?lastupdate=20090625"/>... <embed etc etc etc src="mainswffile.swf?lastupdate=20090625"/></object>
Or something like that.
When I update some of the files that are to be loaded, I manually edit the "lastupdate" thing in the html.
Then in the ActionScript programming I use the _root.lastupdate variable to append to the filenames of images or assets I load.
All this is horribly cumbersome and error-prone. Image you deploy a website to a client that will be able to update his own texts and images: you have either to explain him how to edit the html file also, or create some complicated server-side or client-side script to manage the cache-avoiding system. That is, reinventing the wheel, in this case the cache.
Every time a new version of the player was released, I expected it to fix the stupid caching problem and to make my cumbersome tricks obsolete and unnecessary.
I expected to see that the new version would make proper use of HTTP caching protocol specifications, and use cached files ONLY when they are not outdated, after verifying it with the server according to the HTTP protocol.
Every new version of the player was a disappointment.
Then I hope the new version of the language, Action Script 3.0, would fix this.
No, it seems it doesn't.
I've done some tests with AS3 and with my great and sad surprise, the caching "bug" is still there.
Well, the bug, not the "bug": this is a bug proper, because there's no reason why it should work this way.
So, my question is.
Maybe am I missing something? Is there a way, by using some method or property of URLLoader, Loader and/or URLRequest, to tell Flash Player to use the cache in an intelligent way? I mean, in a not-astonishingly-stupid way?
Note that I'm not talking about forcing it to NOT USE cache at all: I mean using a cached version when it is appropriate, and redownloading the file when needed, as all decent http application have done for years.
Perhaps there IS a way to solve this.... It should be the default behaviour and should be transparent, but however, if there is a SERIOUS fix (not a hackaround), that would at least solve the problem.
Do anybody know of a method that really works?
(I have read of people trying by using http headers with caching directives but without success; or in the best case maybe they were able to force never-caching, which is NOT a solution as I explained)
Thanks in advance.
And if there is any Adobe developer listening, please fix this bug since it is really a shame that an application written in 2008 or 2009 suffers from a problem that was elegantly and definitely solved in the XX century.
Regards,
m.

I wrote a long reply and when I posted it it vanished.
I had even control+c'opied it before submitting but it didn't even get into my clipboard.
Shame on this forum (sorry to say that, but that's what I have to say).
So, I'll try to write it again but it won't be the same: the amount of rage is augmented.
Thank you BWolfe for letting me know that Flash now (since last year) has a bug management system. It was also such an enormous shame that it didn't have one.
Adobe used to confuse bug reports with feature requests; now this kind of confusion is still partially there and it is reflected by the voting thing, which is an absolute aberration. In a decent bug management system, the developers take the responsibility to give the bugs the priority they deserve; and no matter how low the priority, even the smallest bug ALWAYS get into the queue.
Now this bug we are discussing has been well known for AT LEAST EIGHT YEARS and I am not exaggerating at all, as I started using flash in 2001 and the issue was already mentioned here and there in forums etc; probably some blind people didn't see it as a bug (rather as a situation you have to face or work around), but it was known. And the very solution, as I already pointed out, was there even before Flash was conceived (well, for the sake of scientifical rigour, I should say, before Flash was commercialized): the HTTP protocol has the capability to perfectly manage file caching in a manner transparent to the higher layer.
So, since I don't believe that nobody at Adobe (formerly Macromedia) has heard about a bug that every intermediate-level actionscript developer in the world knows of, it is already kind of a shame that we have to report it in 2009, but that's ok. But that we have to get votes, no, that's an insult.
Jesus, ActionScript is a programming language, man, A PROGRAMMING LANGUAGE... it is not like Photoshop or Premiere; and it seems like in so many years, people who manage it haven't yet realised it completely.
Big Brother contestants should be voted. Feature requests may be voted. Bugs cannot be voted should just be fixed one by one as soon as possible.
Well, sorry for the rant and thank you for the answers.
Hope this gets through this time.

Hii Can anyone tell me is there any possibility of giving some due payment like bonus or offcycle after its termination is done along with the payroll run and posting.

Hii Can anyone tell me is there any possibility of giving some due payment like bonus or offcycle once employee termination is done along with the payroll run and posting.
Thanx

One Possibility is by making manual entry for that employee from FI side.. (this will give you soln..) Take the help of FI consultant...
Another possibility is in IT0003 "Payroll Status".. You can opt mention next month date "Run Payroll up to" & execute Off cycle payroll for that employee...
Just try this hope this may sort your issue....
If it still it doesn't give you soln.. You may need to reverse the posting of that employee & change employment status.. Run Bonus & finally terminate the employee & do the posting..

Apple TV - I Still Don't See The Value

I have had an Apple TV for a couple of years now and unfortunately I don;t see the value in it anymore. Apple has paid no attention to what this thing can be. And while I know that the goal is to make money, it's a shame that so many digital components are being left out.
For those of you who have an Xbox, you recently received Netflix and Last FM.
For whatever reason, Netflix downloads almost instantly on the Xbox. Apple TV take a pretty long time, and at least 4 hours for HD movies. Why is this?
Second, LastFm is like Pandora. While the addition to internet Radio is nice, why not bundle up with Pandora?
Finally, why not intergrate this into other digital spaces like facebook, twitter and even Hulu..... The entire thing doesnt make sense.
I currently only use this thing for Photos, and really that's even a pain in the *** because I need to have it identical to what's on my MAC. The whole system *****, and frankly not well thought out.
In fact, I personally think that their should be an APP store on the Apple TV, like the Iphone..... There is so much they can do to make this system better. In the meantime, Xbox has gained ground, if not passed them as a entertainment hub for the TV.... and honestly, I think they have only scratched the surface.
In a few years, I believe we will be capable of not needing cable, directtv, etc... We should be able to Pick "CBS" and pick a show...and watch....Through the internet. Not actually buying shows.

While there may be groups of users who want it to be an all-singing all-dancing machine for certain tasks, not every group will want the same things. Therein lies the problem, what to develop particularly when many options won't be cash-cows.
You presumably bought it for the feature set it had and it still has those things.
I'd buy one tomorrow for music playback alone via the hi-fi - my wish here would be for it to support better quality PCM audio output (limited to 16 bit 44.1kHz for music).
Mine get hours of use each day for family viewing, no messing around with VHS tapes or discs. Great.
I wish they hadn't added YouTube in 1.01 to be honest and even some aspects of iTunes store annoy me on it, though on balance I prefer the store is present.
I wouldn't use Twitter/Facebook and all that kind of stuff - not my thing really so it would be of no interest and just clutter menus, but I appreciate others would like them
Adding apps/plugins would be a good way to address different wants for the system as you'd customise in line with what you wanted and wouldn't be forced to use things you didn't need.
With regard to things like Netflix/Pandora etc many of these are country specific eg Pandora stopped those outside US from accessing it, Netflix is not available in UK. Last FM is great on the iPhone, I'd love it on the AppleTV. UK users would love BBC iPlayer, it would be useless to you.
So without opening up the system to allow 3rd parties to deploy local content/features specific to each country I would imagine it would be very hard to target what to develop in house that would work universally.
There are also usage concepts that annoy - syncing being one for a variety of reasons, I'd prefer a manual drag and drop method of populating it, but I mainly stream anyway. It's the AppleTV 'way' though so it won't change. USB port activation would also be incredibly handy either to backup material, extend playback storage or populate AppleTV. Again, unliklely to change.
You presumably know the feedback link:
http://www.apple.com/feedback/appletv.html
AppleTV may not be perfect but I don't think there is a perfect device out there currently - the competition is certainly hotting up though.

Error in Powerpoint 2011: "You don't have the permissions necessary to perform the operation"

We have a user with a new iMac running 10.7.2 that is having some strange problems with Powerpoint 2012 and who knows how many other programs. The issue is whenever these programs try to write to the user's personal network folder, which we keep on a DFS share. The error message only pops up when the user tries to save over something that already has that file name on the share. So she is always able to make file.pptx, but any subsequent "save" commands result in this error message: "You don't have the permissions necessary to perform the operation." Then, all she can do is save the file as newfile.pptx.
This doesn't happen in Word or any other files in the office suite. I've tried this both when connecting to the DFS share, and when using SMB to connect directly to the folder on the server, with no change in results. I've not tried removing/reinstalling the Office suite, because it's only powerpoint. I believe it must be something to do with her account's permissions in Active Directory, but when she uses this domain account on a Windows computer, there are no problems at all, of course.
There's a mere 3 google hits on that bolded error message, leaving me with very little to go on. Has anyone run into this before?

Hey,
I have Mac users using Office 2011 saving to CIFS shares having the exact same problem.
Like heiseheisepointed pointed out only Power Point seems to be affected. Word, Excel etc seem to work fine.
I have checked and reapplied the permissions to the share and it is not that, I believe it is something faulty in PowerPoint itself.
I also tried saving the files as ppt rather than pptx but you still get a permissions based error message.
Just wondering is eitherJeff or hbonath have any sucess in getting a fix for this?
Cheers
Genits

Don't believe the employment discount

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