Double records instead of one

Hi Experts,
   Last week, I encountered an odd case at my customer SBO application that I met for the first time.
   Sometimes, when he adds a document as Invoice  the document is created but the journal entry is     created twice. The both journal entries get a different journal number, however they have the same origin number.
   This case was created several times. I wondering what could be the reason for that and how can I solve it.
Thank you in advance

Only on document such as Incoming Payment, etc where cancelling the payment is an option would there be a possibility that 2 JE were created referencing the same DocNum.
I can't think that this could happen with Invoices.
When you open the Invoice and click on the link next to Journal Remark....which ever JE is points to is the JE which it created.
Please compare all the columns of the JE (JDT1 table) and then get back.
Suda

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