Doubled charged in itunes for one song

I downloaded a song to my iPod that was already bought with my iPad, and it charged me twice, even though it propmt it me that I already had that song in my account. Where and how I claim it to Apple?

Go to iTunes support at: http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

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    For example, Adele's Rolling in the deep is in the album Rolling In The Deep-EP and the album 21 as well.
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    Thanks.

    They are two different albums/EPs, so yes you would be purchasing (and therefore be charged) for both.

  • Charged too much for one song.

    Why is it that when i bought a song a few months ago (Got Money) that i was charged $10.58 for it? Why when i bought 9 songs (not videos) that i was charged $20.99 for them? Could it be because of how many times i played it?

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    If you have a copy of the e-receipt, include the invoice number...
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  • Was charged 4 times for one song.

    Will i get my money back for the extra charges?

    You'll probably receive song credits to your iTunes Store account. Did you bring the problem to their attention yet? If not, email them here: http://www.apple.com/support/itunes/store/browser/
    CG

  • HT201303 Question - are you charged twice for one song??

    I purchase a song for my computer and then put in on my IPhone and was charged twice for the same song! Is that the normal way?? It doesn't seem right to have been charged twice for one song! Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one? Thanks

    Hi..
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    Follow the instructions here >  How to report an issue with Your iTunes Store purchase
    If you don't see a credit to your account within 3 business days, use the email form to contact Apple here >  Apple - Support - iTunes Store - Contact Us
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    I went to buy a song using iTunes, and after clicking 'Buy Song', I received a message about how the terms and conditions had changed. I agreed to that, and it then told me to try my download again, which I did, only to find out I'd been charged twice for one song!
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    Welcome to AD!
    Contact iTs support from this page
    http://www.apple.com/support/itunes/store/browser/

  • The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

    The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

    Hello there, Teworsham90.
    The following Knowledge Base article reviews the process of adding artwork to content in your iTunes Library:
    iTunes: How to add artwork to songs and videos in your library
    http://support.apple.com/kb/HT1409
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

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    Sorting and rearranging bookmarks - Firefox (and working with bookmarks)<br>http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox <br>&nbsp;<br>
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  • HT1325 Just brought the MacPro and first time using iTune and Yes I authorized the computer. But for a few purchased songs, only 30 seconds of the song plays and for one song off an album, a pop comes up saying I need to authorized the computer, but it is

    Just brought the MacPro and first time using iTune and Yes I authorized the computer. But for a few purchased songs, only 30 seconds of the song plays and for one song off an album, a pop comes up saying I need to authorized the computer, but I do this and it says it is authorized already. I click on the song to play it and this process repeat (saying it is not authorized, then saying it is already authorized)

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    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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  • TS1389 iTunes is repeatedly asking to authorize computer for one song on an album

    I purchased an album on iTunes and one song on the album repeatedly asks me to authorize this computer but every other song on the album plays.  What is wrong with iTunes?  I enter my apple ID and password and it tells me the computer is already authorized.  But when I try to play the song, it asks again to authorize computer.  Over and over and over.  Something is wrong with iTunes.

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    You might also try deleting the track, then re-downloading it, which should be free.

  • Show or view multiple album art for one song on iPhone 4?

    Is it possible to show or view multiple album artwork for one song on an iPhone 4, especially on the now playing screen? I figured since iTunes has this feature then the iPhone should too. Can I download an app that does this? I've searched but couldn't find any, maybe I'm using other keywords. Could anyone point me in the right direction with this?

    Darn. I hope an app is designed to be able to do this soon. From what I've seen this feature isn't really in demand so it could take a while. Thanks for replying.

  • Pre-ordered an entire album, but was only refunded for one song

    on 7/24/14 I pre-ordered TRXYE by Troye Sivan. I got an email saying that something happened and I was getting a refund. I was only refunded for one song. I got a refund for Happy Little Pill, but not the rest of the album. I payed $4.95 for the entire album, and only got $1.29 back. Either I need the entire album free, or the rest of the refund.

    How many tracks had been released from the album ? When you pre-order an album (and similarly for any other item) you are not charged for it, you are only charged for the album (or individual tracks) when they are released and you download them - so if only the one track had been released then you will only have been charged for that track, in which case what you have been refunded is correct.

  • I purchased an album and all of it downloaded except for one song.  after a few auto attempts an error message comes up saying the file is corrupted. how do i get the song i paid for?

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    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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  • When iTunes converts one song format to anothet eg from AAC to MP4 where is the MP4 version?

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    Hello tomspoon
    Check in the Music Folder of your computer to locate the songs there, then just drag it back onto iTunes.
    Where are my iTunes files located?
    http://support.apple.com/kb/HT1391
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • 3.6MB for one song?? Does this sound correct?

    I have just downloaded iTunes and I have downloaded one song. At the bottom of iTunes it is telling me that the song is 1 song, 3.6minutes, 3.6 MB. Does this sound like the correct MB size for one song?? I dont want to start downloading more songs if my settings are incorrect. If this is incorrect setting, how do I change it to get smaller MB per song??
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    *If this is incorrect setting, how do I change it to get smaller MB per song??*
    Sorry, purchased content is only available at 128 kbbs (for regular content) or 256 kbbs per second (for iTunes plus content).

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