Downgrading to 7.3.1 fixes time capsule firmware problem

Just in case some of you folks are still suffering with from time capsule firmware upgrade this post worked for me. First reset the time capsule by pushing the little button in the back for longer than 5 seconds. I also reinstalled the original tC software from the original disc.
open AirPort Utilities
2) select TC
3) select "configure manually"
4) to the right you'll see a popup menu with the current firmware 7.3.2
5) click this menu and select 7.3.1
6) go through all the following OKs etc., reboot TC and you're done

I upgraded to 7.3.2 and my wireless keeps coming and going on my Mac Book pro, with my old Mac Book it works like charm. When I switch to 802.11n only (5GHz) it works like charm on my Mac Book pro, but not with my old Mac Book apparently.
Where can I find the old 7.3.1 firmware. In the dropdown menu of Airport Utility there's only 7.3.2, but no 7.3.1. The download on the support site http://www.apple.com/support/downloads/timecapsuleandairportbasestation80211nfir mware731.htmldoesn't work, it says there's a newer version installed.
Where can I get only the 7.3.1 firmware, so that I can downgrade?

Similar Messages

AirPort Time Capsule (firmware v7.7.3) has slow wifi connection to new Surface Pro 3

I got a new Surface Pro 3 i7. I have all the updates for it. I ran into a problem that many others also ran into which was very slow WiFi performance. I utilized many troubleshooting methods and sources and I am currently inclined to believe this... the new Marvell AVASTAR Wireless-AC Network Controller drivers are not compatible with my Airport Time Capsule firmware version 7.7.3.
Has anyone else experienced this?
Is there another firmware version that works (older or newer)?
Details:
I tried all kinds of things, like changing the network drivers on the SP3 to many different versions. Many of the help forums recommended using the drivers dated 4/24/2014. This did seem to help, but not reliably. What I discovered is... if I connect using the SP3 WiFi to my network extension Airport Express on version 7.6.4, I reliably get 20-22 mbps (which is the best I can expect from my network and works great for my needs). But, when I connect to my primary network Airport Time Capsule, the best I can get is 1.5 mbps, but usually between .15 and .9 mbps. It's completely unusable in today's internet environment. At the same time, I used my iPhone and the Airport Utility to verify the connections. I used SpeedTest.net on my MacBook, iPad, iPhone and Win8.1 HP laptop to verify that every other device was getting the 20+mbps. And they did. Only the Surface Pro 3 couldn't perform when using WiFi through the Airport Time Capsule. The SP3 does achieve 20+ mbps like all my other devices, but only when connected to the Airport Express.
The articles I read said that the network drivers on the SP3 seem to require the routers to be updated to the latest versions. Both the Airport Time Capsule and the Airport Express seem to be updated. When I go into their settings using the Airport Utility, there are no updates available.
Of course this problem isn't replicated at the Microsoft store since they don't have apple routers. So, their response is to upgrade the routers. Extremely unhelpful when the Apple software is saying it is upgraded already. I can't believe this new Airport Time Capsule has to be retired because it isn't playing well with others, and I love the automatic backup it is providing for my MacBook. So, somehow, I need the Airport Time Capsule to work with the new WiFi card & drivers on my SP3, just like the SP3 is working properly with the Airport Express.

Thanks for your input!
1. No downgrade. Bummer, but understandable.
2. Completely agree!!! I did too and then I had to redo it because I couldn't install a driver. I had to start all over and reinstall Win 8 then Win 8.1 over it. It was a colossal waste of time and endless frustration. If I can just get it modestly working, I'll take it. It doesn't have to be perfect right now.
3. Great suggestion! And the Microsoft forums are also a buzz. One suggestion I tried (and it seems to be working) is to set a separate wireless network name for the 5ghz band. I haven't thoroughly tested it yet, but I'm hopeful. I t seems to have worked for some, but not others. The next thing I'll try is fixing the channel, but strangely, I didn't see that option in the AirPort Utility app on my iPhone. Is it only available through Mac/PC laptop/desktop software?
4. Yup. Sigh. I actually have an old linksys. I retired it when I went 100% apple. I was hoping that things would work smoother. And they did! Until this SP3 came into my life. Arg.
And and a few more details...
the AirPort Time Capsule is 802.11ac
the AirPort Express is 802.11n (2nd gen)
I'm wondering if it is the AC connection that is the issue. Maybe since the Express always connects with n, it is OK....
Nope. Just tested the SP3 again and it is maintaining it's connection to the AirPort Time Capsule utiling the 802.11a/n/ac mode and connecting to the 5Ghz special network name. So far so good... Fingers crossed...

I've updated Time Capsule firmware and now can't print wirelessly

I have recently updated my Time Capsule to Firmware 7.6.2 and now my computer no longer sees my Brother MFC9320-CW either wirelessly or via ethernet. I am able to hook the printer up to the Time Capsule's USB port and print in that way.
The printer does not retrive a DHCP address either wired or wirelessly, and when I set it staticly, it still does not respond to a ping. I hope I'm barking up the right tree here, as the firmware update on the time capsule is the only thing I can think of (aside from a network card failure on the printer, which its diagnostics insist is not the case) that is causing this.
My next step will be to set up a test WiFi network with a third-party router to remove the printer (network card failure option) from the equation.

To Downgrade Your Time Capsule Firmware:
Open Airport Utility: Applications → Utilities → Airport Utility
Find your device in the left-hand column and select the “Manual Setup” button
In the “Summary” window that pops up click on the word “Version”
In the pop up box that comes up next to the “Upload Version” select the previous version
Click “OK”
Your Time Capsule will restart and be as good as new!

I just did an Time Capsule firmware update and now my Time Capsule is dead. What happened?

I just did a Time Capsule firmware update and now my Time Capsule is dead. What happened?

tresbaileys wrote:
it may be important to note that when I put my ear to the box I can still hear the HD spinning (although no lights are lit and it doesn't show in the airport utility). Ideas??
That is very bad.. how old is it??
The Gen4 TC can die this way.. it is not usual but it happens.
Leave it for several hours to cool off. Do a factory reset immediately when you try to restart it.
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
Tell me exactly what the LEDs do throughout this process.
Both the main one at the front and the LED on the ethernet ports which should all flash during bootup.
If it is less than a year.. of course Apple will replace under warranty.. 2 years in some places.. Europe .. places with stronger consumer laws. If you have applecare on a computer it should still cover the TC.
I kind of doubt you are going to get this going again... but we can try.

Time Capsule Firmware Update 7.5.1 - Where's "download" on support page?

Hey there -
There is no "download" button available on the apple.com/support page for the latest Firmware Update (7.5.1) for the Time Capsule.
Wouldn't care if my device would automatically bring in the update. But, it won't. It's still sitting with the 7.4.2 firmware version.
Any ideas how to get the Time Capsule Firmware Update 7.5.1 to download?
Thanks!

SparkleToes wrote:
There is no "download" button available on the apple.com/support page for the latest Firmware Update (7.5.1) for the Time Capsule.
Wouldn't care if my device would automatically bring in the update. But, it won't. It's still sitting with the 7.4.2 firmware version.
Any ideas how to get the Time Capsule Firmware Update 7.5.1 to download?
Welcome to Apple's discussion groups.
According to this Apple Web page
http://support.apple.com/kb/DL965
that update is "for the latest Time Capsule and AirPort Extreme Base Station (Late 2009)". If in AirPort Utility the menu item AirPort Utility -> Check for Updates results in the message "No updates to AirPort Utility or any of your AirPort wireless devices are available at this time" (which is the case for the Time Capsule I bought in August of last year), then it would seen that update doesn't apply to your Time Capsule.

Downgrading Time Capsule firmware versions for OS X 10.6.8

I have a first generation Time capsule and I recently installed firmware version 7.6.4. Following the update there have been various problems with my network. I presume the problems were caused because I am running OS X 10.6.8 and the particular version requires OS X 10.7.5 or later. I know how to retrieve the previous version but I forget the number and I can't seem to find it in the various discussions. Any suggestions? Thanks

The one I find best with Snow Leopard is 7.5.2
Although some people suggested 7.5.1 .. anyhow either of those two should fix you up.
In v5 utility. Select upload firmware.
It will show upgrades but not downgrades.
Hold down the option key and click the available versions.
Proceed with the downgrade.

Time capsule connection problem -6753 error

We have a problem connecting to a time capsule, we are connecting via ethernet, we can connect if we disconnect power and restart, we can connect for around 2 minutes then the connection is dropped every single time.
With an error code of -6753, now if apple have taken the time to create an error code, then surely somebody at apple can tell us what this error code means..?.
Anyone else having similar problems and anyone know of a fix.
We have effectively have 1TB of useless desk decoration in our office..!!
We have tried two hardware resets, removed harddrive and did a full diagnostic test, upgraded and downgraded the firmware to check that it wasnt that.
Disabled automativ time updates, disabled wireless, disabled DHCP, manually set an ip address, and not using IPV6....!!!!
still does the same thing, comes to life with initial power up, then two minutes later just refuses to connect, this is with both airport software and network file access..!!
answers on a postcard please...!!!!! Come apple techs, someone give us an answer as this seems to be a common problem, what does that error code mean...?

We have a problem connecting to a time capsule, we are connecting via ethernet, we can connect if we disconnect power and restart, we can connect for around 2 minutes then the connection is dropped every single time.
With an error code of -6753, now if apple have taken the time to create an error code, then surely somebody at apple can tell us what this error code means..?.
Anyone else having similar problems and anyone know of a fix.
We have effectively have 1TB of useless desk decoration in our office..!!
We have tried two hardware resets, removed harddrive and did a full diagnostic test, upgraded and downgraded the firmware to check that it wasnt that.
Disabled automativ time updates, disabled wireless, disabled DHCP, manually set an ip address, and not using IPV6....!!!!
still does the same thing, comes to life with initial power up, then two minutes later just refuses to connect, this is with both airport software and network file access..!!
answers on a postcard please...!!!!! Come apple techs, someone give us an answer as this seems to be a common problem, what does that error code mean...?

Finder Time Capsule connection problem

On a client's brand new iMac, I clicked on the Time Capsule in Finder and clicked "Connect". It failed, and the console gave the following error:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[268]
SharePointBrowser::handleOpenCallBack returned 45
I tested this on 3 other Macs on the same network, and they all worked fine connecting to the same Time Capsule, so this is system specific. I created a new user account, and it still didn't work. I checked the iMac's connectivity to the network, and it was fine. I tried creating a new network location, no go.
I'm out of ideas and my client is anxiously awaiting a functional backup system. Anybody else come across this issue? Any ideas? Thanks!

Never figured out why this happened, but an Archive and Install of Leopard, fixed it.

Time Capsule connection problem

Hello, since three days ago i have been unable to make a backup because I have a connection problem to find the backup disk. The message that I get is: " Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator". It is weird because when i run the airport utility it shows a green ligth on my time capsule device and also the time capsule hardware has the green ligth. Furthermore I use the device as a router and my network is working fine (Internet, wireless printing HP-envy).
Any ideas on how to fix the issue?

Try just restarting the TC.. this is a Lion plus 7.6 firmware issue.. maybe the new 7.6.1 will help.
If that does not work reset the TC and redo its setup.

Before Time Capsule Firmware Update Query

I have just purchased Time Capsule and after a few glitches have set it up to work with my ISP.
I noted there was a firmware update shown to me when trying to configure although I haven't tried it yet as setting up took me longer than I thought. It's working but I came to the forum to read about the firmware update procedure (think I will wait until I am more confident with the product)
I would appreciate advice after reading Apple's document on a firmware update "If you are updating a Time Capsule, disconnect any clients that may be using the Time Capsule's disk before installing the firmware."
I only have my ADSL router modem cable connected to the WAN port (presume clients would mean printers or USB hard drive) or do I disconnect the modem cable after downloading the update before install?
I would prefer to ask before I try anything as I don't want to loose my connection completely.
Thanks if anyone can advise on the correct way to do the update although I know some have downgraded again which is why I am very unsure.

Hi,
Just leave the WAN port connected. The advice to disconnect any clients is just for the case they are using the TC's harddisk (for saving a document of making a backup to it) because their connection will fail when the TC reboots after you have applied the update. If your're the only one around just proceed.

Is Time Machine or Time Capsule the problem?

I have spent more time troubleshooting Time Machine than any other part of my iMac (and I have switched from PC, so it is kinda frustrating). I wonder if anyone relates to this:
1. From the beginning, Time Capsule backs up incredibly slowly (about 1MB per hour), then falters halfway and gives up.
2. After serious troubleshooting I return the hardware (ie the Time Capsule itself) to the Apple Store in London - they give me a new one.
3. IT WORKS PERFECTLY Which suggests to me, given what I've seen on these posts, that there may be a hardware problem on a batch of Time Capsules which no amount of troubleshooting will sort.
But, 4. After three months of perfect working it gives me an error message: "Time Machine Error. Unable to complete backup. An error occured while copying files to the backup volume." This I now get every single backup. I try the most popular fix (trashing the last, "hollow" backup file from the volume) but that doesn't work. Nor does the classic switch on/off, restart, etc. I simply refuse to reformat the hard drive, because I would lose all my backups.
5. So now I go about life with Time Machine switched off and hope I never need it. That seems to me to be the best fix but if there's any other I'd love to hear.

Based on my experience with TM drives connected directly to a computer, TC, and drives connected to a base station, the issue isn't TM alone. It is when you add networking to the equation when trouble starts. I gave up entirely on using an air drive with TM and now use ChronoSync to back up my data via WiFi daily and connect the drive directly to my notebook once a month to use SuperDuper! My wife is using a TC at work and has experienced the same problems you talk about. At this time she is persevering but she's excluded all directories but her home directory and like me now backs up to a dedicated drive monthly. She's had to format the TC twice but since limiting the backup to a small subset and making sure she doesn't interrupt an update she's not reported any problems.
I wish I had some answers for you and I hope Apple has some answers in 10.6 if not sooner.

Time Capsule firmware upgrade interfering with VPN connection?

I regularly connect to our corporate VPN with my (corporate, non-Apple) laptop through wi-fi through our Time Capsule. I think that the recent firmware upgrade to the Time Capsule has made it impossible for me to connect to the VPN. My IT department suggests that the upgrade may have tightened a security setting that is preventing the VPN connection. Is this something others have experienced? Is there anything to do about it? (At the moment, I am connecting to the VPN through my iPhone as a hotspot, but I'll use up my data allowance if I keep doing that.)

Yes, it is common.. Apple only bother to check their software requirements.. not everybody elses.
VPN in particular seems to suffer from being killed off on about every second firmware revision. Woopss forget about that..
Is there anything to do about it?
Absolutely.. take your TC back to the last firmware that worked.. a Gen1 I would strongly recommend 7.5.2 but 7.6.1 is not bad.. avoid the rest.
Downgrade firmware is easy in v6 utiity.
Click on the version number with the option key held down.. lo and behold.. all the old versions will appear .. pick a goodun and it will proceed to downgrade that is an upgrade in functionality.. at least as far as your VPN is concerned.. very little else is going to be affected.
V6 utility does allow you to turn off checking for updates .. I just found it.
On the top menu area open preferences for airport utility..
Uncheck the first two items.. check for updates and check for updates weekly.
Do not even dream that this will stop it complaining about updates.. because it will still manage to complain.. but less often.. and you MUST ignore it.. for your own good.
Are you sure your port forwarding is still functional and is the laptop or whatever you are using getting the right IP. If IP changes the VPN will no longer work.. but I think port forwarding has become more problematic as v6 utility has made it harder.
Sometimes as part of this process you should also factory reset.. old firmware or new firmware and redo the port forwards again.
It is also much easier to simply use a router that understands vpn.
https://discussions.apple.com/message/22978735#22978735

Time Capsule connection problems

My wife and I have late 2013 Macbooks (Rmbp and Air) and a late 2013 generation Time Capsule (5th generation? the tower one) . We continuously have issues connecting to the Time Capsule on wake from sleep on our laptops. Frequently, it will connect, we will get one web page, then we will get the exclamation point in the network status icon. Very frustrating. Sometimes turning wifi off and on will get it to connect, sometimes if we just wait a few minutes (and I do mean minutes, not seconds) the exclamation point will go away and it will be connected. Have changed the network names to shorter ones, with no spaces.
We are on the latest Mavericks, as far as I can tell everything is the latest revisions. What else can I do to debug this? (on another similar issue, our Kindle's will never connect to the time Capsule wifi)
Before I get Apple support involved, any suggestions? Have tried power off/on for the TC, tried factory reset, so not sure what else I can do at this point.

Some of the issue here might be the laptops themselves.
Tesserax has a document about setting this up correctly.
https://discussions.apple.com/docs/DOC-3411
From the TC side, I must say it has not proven to be a great wireless router to this point.. it is about time apple got on with a full rewrite of the firmware.
Let me suggest you set a different name for 2.4ghz and 5ghz.
Connect the laptop to 2.4ghz and see how it goes. You can also test channels on the TC, for 2.4ghz, manually set to 11, 6, 1
Most of the issues seem to be on 5ghz.. so if 2.4ghz behaves.. swap back to 5ghz (now that the names are different you can select them) and have a try.
I refuse to buy one.. I have enough bugs in the room and on the dog without adding to them. My Gen4 TC is very well behaved. Anyway try setting the 5ghz wireless to say channel 40. I doubt it will actually change. Apple have removed most controls.. and even the ones there don't work.
No luck I would simply exercise warranty on it.

What's New in Time Capsule firmware 7.4.1 upgrade from 7.3.2?

Is it worth upgrading the firmware on my home and work Time Capsules to the latest 7.4.1? What's new or known to be better in it?

The update seems to give you some but not all functionality of the "new" TimeCapsule that was announced a few days ago.
For instance you now have the ability to access your TimeCapsule remotely more easily than before if you are a MobileMe subscriber (you could access it before as well but needed additional services like DynDNS)
What is unfortunately not included is the new "Guest access" function.
I have not yet tested, if multiband access (accessing the TimeCapsule with devices of different WLAN modes) is also faster after the update (as advertised for the new TimeCapsule)
Regards
Konstantin

HP LaserJet CP1025 and Time Capsule printing problem

Hello. I'm experiencing a problem with network printing with using HP LaserJet CP1025 plugged through USB into a Time Capsule. The problem persists for a long time already. Every time I need to print, I need to reboot my Time Capsule because there is an error in the printing queue, Mac OS X shows a message about some "USB write error", Windows just shows an "error". The only solution to this was rebooting the Time Capsule as told on Apple Support, with unplugging it first, then rebooting the printer, then plugging the Time Capsule. Now even this way doesn't work. This problem is the same on three different computers running Mac OS X Lion, Mountain Lion and Windows 8, so it's not driver problem, however, Bonjour doesn't allow me to use drivers from the printer CD on Windows so I had to install "universal" drivers which allowed me to print. I update the firmware on the Time Capsule from time to time, so it won't help either. It's extremely annoying to mess around with Time Capsule for half an hour each time I need to print, so I ask for assistance. Thanks to everyone who can help!

There is probably a whole bunch of different issues happening here.
Lion and ML have just as much problem with losing connection to the TC as the windows computer will.
I suggest you do a factory reset of the TC..
You then need to set it up as a straight SMB (windows networking) device.
All network names must be SMB compatible. Short, no spaces.. no apostrophe for sure. pure alphanumeric.
That includes TC name, wireless name/s, passwords of course. and even the hard disk name.
In the file sharing page I would also turn on the guest access and set the WORKGROUP. Although that is more for disk sharing they should also help print sharing.
The printer name, I am not sure.. but you want that as simple as possible as well and following the above rules.
I am not at all sure the latest firmware is the panacea to all ills.. in fact I tend to run any TC i have on 7.5.2 and find it works better. Especially the older ones.
If it still doesn't work, it is a case of buy a new network printer.. when this lot of toners finish.. buy a new printer instead .. make sure it is network capable. Far better than using usb printers and since printers are cheap cf the consumables.. well worth it.
Also make sure it is airprint capable and preferably postscript as well although I don't know if the combo is available.

Downgrading to 7.3.1 fixes time capsule firmware problem

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