Time capsule connection problem -6753 error

We have a problem connecting to a time capsule, we are connecting via ethernet, we can connect if we disconnect power and restart, we can connect for around 2 minutes then the connection is dropped every single time.
With an error code of -6753, now if apple have taken the time to create an error code, then surely somebody at apple can tell us what this error code means..?.
Anyone else having similar problems and anyone know of a fix.
We have effectively have 1TB of useless desk decoration in our office..!!
We have tried two hardware resets, removed harddrive and did a full diagnostic test, upgraded and downgraded the firmware to check that it wasnt that.
Disabled automativ time updates, disabled wireless, disabled DHCP, manually set an ip address, and not using IPV6....!!!!
still does the same thing, comes to life with initial power up, then two minutes later just refuses to connect, this is with both airport software and network file access..!!
answers on a postcard please...!!!!! Come apple techs, someone give us an answer as this seems to be a common problem, what does that error code mean...?

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Finder Time Capsule connection problem

On a client's brand new iMac, I clicked on the Time Capsule in Finder and clicked "Connect". It failed, and the console gave the following error:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[268]
SharePointBrowser::handleOpenCallBack returned 45
I tested this on 3 other Macs on the same network, and they all worked fine connecting to the same Time Capsule, so this is system specific. I created a new user account, and it still didn't work. I checked the iMac's connectivity to the network, and it was fine. I tried creating a new network location, no go.
I'm out of ideas and my client is anxiously awaiting a functional backup system. Anybody else come across this issue? Any ideas? Thanks!

Never figured out why this happened, but an Archive and Install of Leopard, fixed it.

Time Capsule connection problem

Hello, since three days ago i have been unable to make a backup because I have a connection problem to find the backup disk. The message that I get is: " Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator". It is weird because when i run the airport utility it shows a green ligth on my time capsule device and also the time capsule hardware has the green ligth. Furthermore I use the device as a router and my network is working fine (Internet, wireless printing HP-envy).
Any ideas on how to fix the issue?

Try just restarting the TC.. this is a Lion plus 7.6 firmware issue.. maybe the new 7.6.1 will help.
If that does not work reset the TC and redo its setup.

Time Capsule connection problems

My wife and I have late 2013 Macbooks (Rmbp and Air) and a late 2013 generation Time Capsule (5th generation? the tower one) . We continuously have issues connecting to the Time Capsule on wake from sleep on our laptops. Frequently, it will connect, we will get one web page, then we will get the exclamation point in the network status icon. Very frustrating. Sometimes turning wifi off and on will get it to connect, sometimes if we just wait a few minutes (and I do mean minutes, not seconds) the exclamation point will go away and it will be connected. Have changed the network names to shorter ones, with no spaces.
We are on the latest Mavericks, as far as I can tell everything is the latest revisions. What else can I do to debug this? (on another similar issue, our Kindle's will never connect to the time Capsule wifi)
Before I get Apple support involved, any suggestions? Have tried power off/on for the TC, tried factory reset, so not sure what else I can do at this point.

Some of the issue here might be the laptops themselves.
Tesserax has a document about setting this up correctly.
https://discussions.apple.com/docs/DOC-3411
From the TC side, I must say it has not proven to be a great wireless router to this point.. it is about time apple got on with a full rewrite of the firmware.
Let me suggest you set a different name for 2.4ghz and 5ghz.
Connect the laptop to 2.4ghz and see how it goes. You can also test channels on the TC, for 2.4ghz, manually set to 11, 6, 1
Most of the issues seem to be on 5ghz.. so if 2.4ghz behaves.. swap back to 5ghz (now that the names are different you can select them) and have a try.
I refuse to buy one.. I have enough bugs in the room and on the dog without adding to them. My Gen4 TC is very well behaved. Anyway try setting the 5ghz wireless to say channel 40. I doubt it will actually change. Apple have removed most controls.. and even the ones there don't work.
No luck I would simply exercise warranty on it.

Time Capsule Connectivity Problem with Airport Utility and Mavericks

I have a Time Capsule from 2011 which worked perfectly with my IMac and Airport Utility 5.6.1 but since the upgrade to Mavericks, I cannot get it to work with Airport Utility. Any help much appreciated. Thanks.

When you say.....
I cannot get it to work with AirPort Utility....
What does not work? Can you open up AirPort Utility and take us through the steps? What happens after each step?

Time Capsule Connection Help Needed (Flashing Amber)

Guys,
I've been trying to troubleshoot my Time Capsule connection for a week now and I have had zero luck.
I have a Imac with OSX 10.6.8 that uses AirPort v 5.6.1. I have a Cat-5 (ethernet cable) plugged from my Time Capsule port (looks like this <-->) into an available port in my cable mode/router. My Imac is also plugged into this router. The two cat-5 (ethernet) cables are side by side.
So....
Every time I plug in the Time Capsule I get the following prompt via AirPort.
AirPort Utility found a Time Capsule 802.11n (4th Generation) that is
reporting problems.
Time Capsule's Name : My Capsule
          IP Address: 10.0.1.1
          Versino: 7.6.1
          AirPort ID: 12:88:93:CC:FF:72
If this is not the AirPort wireless devise you want to setup you can select another from the list on the left. If you don't see it make sure.... Blah blah blah....
To make a long story tollerable I do see my Time Capsule on the left at the top. Its the only one and its selected by default. So I do the next logical thing right? I click "Continue" and AirPort reads the Time Capsule's configuration.... and then...... I get the error
An error occurred while reading the configuration.
Make sure your Apple Wi-Fi base station is plugged
in and in range of your computer or connected via
Ethernet and try again. (-6753)
Can anyone help me understand why I can grab the Time Capsule's IP Address but AirPort can not read the hardware's (Time Capsule) config?
I'm at a loss.
Could my ethernet cable be the issue?

Hackintosh,
Thanks man... Yes, I plugged it into the circle symbol with no joy. I also went to Wal Mart and baught a new seven foot cat-5 for $10. Again I still have the flashing amber light.
After plugging in the ethernet cable into the circle icon port AirPort returns the following prompt.
I reset the TC (ball point pen to the reset hole untill fast blinking amber light occurs) and entered the needed params and it returns this error.
An error occured close the configuation window and try again.
It must be a config parameter that I'm setting incorrectly. There's a bunch so who knows what I'm doing wrong.
I just need the to talk to my Imac so i can get a backup executed. A wireless connection will take too long.
FYI: The cat-5 is brand new and is 100% functional (green light on the TC and router.)

When doing a restore with Time Capsule, I get -8003 error; restoring nothing

Hi,
When doing a full restore with Time Capsule, I get -8003 error; restoring nothing. This happens with all recent backups. Also after doing a verify/repair of the TimeCapsule disk.
This is a dissaster for my originals (my Ableton Live projects). I am very dissapointed in TC and TM at this moment, because I trusted my backup system in combination with my MBP fully.
Please help?
Best regards, Tom

Hi Pondini,
Sorry for the late response, but the problem was something else and were two separate ones.
Somewhere along the way the TC backup couldn't find backup to the original TC volume, that's why I let TM backup towards my user volume named 'Tom'.
When I wanted to restore the root of my drive when selecting the diskname and 'Restore' in any point in time, this resulted in error -8003 in the activated TimeMachine.
Then I tried to do it via the recovery OS and even via the original OSX DVD. Both not enabling me to select the TC volume named 'Tom'. Then I remembered that I first backed-up onto the original 'TimeCapsule' volume/partition. When I copied the sparsefile to the 'TimeCapsule' partition, I was able to recover the entire disk using the recovery OS.
All my files are backup and I am a happy Mac user once again :-)
Thanks & Regards, Tom

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. My question is I now wish to add a second Airport extreme but am considering a hard wire connecti

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme. Can my network operate properly to extend the network with both a wireless and wired extend functionallity?

I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme.
Excellent plan.
Can my network operate properly to extend the network with both a wireless and wired extend functionallity?
Yes, but don't get confused about the second AirPort Extreme, as it would not be configured to "extend" a wireless network.....it would be configured to "create a wireless network" using the same wireless network name, security settings and password as the Time Capsule network. Configure the second Extreme in Bridge Mode.
This Apple support document will show you how to hookup and configure the second AirPort Extreme:
http://support.apple.com/kb/HT4260

HT1338 Why do I get so many "time out" connection problems?

I keep getting "time out" connection problems when I am on computer. I am also experiencing a lot of "spinning wheeling" issues. Are they related?

Hi Garima,
These are the three I use and I get 1 or 2 updates a day on most days....why?
Best regards,
Haye Kesteloo
ServiceSpider, LLC
100 Mill Plain Road
Danbury, CT 06811
Cell: +1 203 522 6727
www.servicespider.com

How to improve quality of time capsule connection signal?

how to improve quality of time capsule connection signal?
i have one time capsule in Ground floor but the signal is very weak in the first floor? how can i improve the Quality internet signal???

wassimfrombeirut wrote:
Dear LaPastenague
Thank you for your reply
i just need to ask you a question; i am a new system admin using mac.
i need a software that can manage my internet bandwidth; qouta; and restriction to facebook; youtube and other web
could you guide me to a software i can use????
note that my environment is fully mac laptop; and using Time capsule as Wi Fi source to connect to enternet.
thank you;
best regards
wassim;
The best software to do what you want, is not on a Mac. It is a router.. gargoyle.
You can keep using the TC as wifi source but get a router that can can take gargoyle firmware.. the best in my testing is netgear WNDR3700. Gargoyle itself is a free download.
http://www.gargoyle-router.com/download.php
There are other routers and router boards it will work on.. but make sure you pick something compatible. I have used several different routers and the one above is the best so far.

Time capsule connecting error

I'm having trouble connecting a new time capsule, I get "an unexpected error occurred.Try again" I'm trying to connect wirelessly, and have reset the capsule.

I'm just trying to use the time capsule for time machine backups, and keep my existing router for the internet access. It's a new time capsule and I'm trying to set it up for the first time, but when I try to use the airport utility, it gives me the error message, and won't let me get to the setup menu.
You do understand that the Time Capsule must connect to your existing router using a permanent, wired Ethernet cable connection, correct? This requirement is pictured in the Setup Guide that came with the Time Capsule.
The Ethernet cable must connect from a LAN <--> port on the existing router to the WAN "O" port on the Time Capsule. The Time Capsule can be located anywhere that an Ethernet cable will reach up to 330 feet or about 100 meters.
If you need help with the setup, we need to know what operating system is installed on the MacBook that you will use to setup the Time Capsule. It should be at least Lion (10.7.5) or higher, like Mountain Lion (10.8.x) or Mavericks (10.9.x).
If you are not sure about this, click the Apple icon in the upper left corner of the screen, then click About This Mac and post back with the OS X version number that you see there.

Problem with Time Capsule connection

I set up Time Capsule and everything worked fine initially. I was in bridging mode and the backup was very slow. The connection suddenly got lost during backup and now I cannot find TC again. The AirPort utility cannot find any Apple wireless devices. Amber light is flashing.
Can anybody help?

Hello Greenmymac
With the variety of problems you are posting about with this problem Mac, consider contacting Apple or an Apple-Authorized Service Provider for service. It sounds like this particular Mac needs professional help.
I know that you have tried many things. If you have not yet zeroed all data on your hard disk and reinstalled all of this Mac's software (both Mac OS and applications) and data, you might want to consider doing so before you send the Mac to the Service Technician. This will entail a LOT of time and effort, but it might save you some repair cost if the MacBook is no longer in warranty.
If you need help reinstalling, see the instruction in the User Guide manual that came with your Mac.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.2) External iSight

TS1589 Problem with Time Capsule Connectivity

I am in Italy using OSX 10.7.5, a Time Capsule, and a Vonage box (Motorola VT2442-TD). I switched from ADSL to Eolo Satellite, and everything was working until I tried to extend the network using a second wifi device. I really must have screwed up the Time Capsule configuration, because it is not working. It does not connect to the Internet, does not have the correct DNS settings, and the message in AirPort Utilities says the disk needs to be repaired.
I tried running Disk Utility, but the Time Capsule does not even show up. Plus, sometimes when I unplug then replug it, the solid amber light is on for awhile and then there is no light at all.
How do I repair the Time Capsule and reconfigure it to work with my system?
Since I have VOIP and that is not working as well, I cannot call Apple.
Thanks for any help you can give.

This is standard Mac issues and has been a bug floating around since Lion.. it hits some people worse than others.. but once it starts it is awful hard to get rid of.
Just to confirm the connection to internet is not a problem?? Just the hard disk drops out?
I recommend you
1. Reset the TC to factory.. and start over with all new names.. short, no spaces pure alphanumeric.
TC name and wireless name/s should conform. By default the disk share name is data which is fine.
2. Mavericks has changed over from using AFP to SMB for network filesharing.. why Apple why??
This is unhelpful to say the least. Many many people are struggling with TC and being unable to mount the network drive.
So do it manually and force it back to AFP.
In Finder use top menu, Go, Connect to Server.
Type AFP://TCname or TCIPaddress (it must be the network name of actual TC.. or its IP address)
When the computer locates the resource it will ask for a password.. it is public by default.. supply your password or public and save it in the keychain.
3. Delete the existing TM setup and start over.. See A4 here. http://pondini.org/TM/Troubleshooting.html
I cannot promise this will fix it but should reduce the problem to now and then.. rather than every time TM needs to backup.

Time Capsule Connection Error

When trying to mount my Time Capsule, I get the following error: "The server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again." I think it might be a screwy permissions issue, but I really don't have a clue. The drive doesn't show up in Disk Utility.
Any suggestions would be appreciated, thanks!

check on a few things:
Finder preferences:
connected servers
Finder sidebar
connected servers
Bonjour computers

Problem with Time Capsule connection to Verizon Fios modem.

I recently switched to Verizon Fios service. I connected my Time Capsule into the Verizon modem and since then the Time Capsule light has blinked Amber.
Is there anything unique to the Verizon Fios Modem that is causing the Time Capsule to blink Amber?
Thanks

run airport utility, it should tell you why the light is blinking amber. In all likelihood, it is because you have double NAT. turn off NAT in your time capsule. you may also want to access your verizon router using 192.168.1.1 and turn off the wireless radio. no need to have two wireless networks pumping out signals. while in the router settings, you can lower the firewall too, assuming you have adequately protected the TC.

Time capsule connection problem -6753 error

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