Download error when apps page tries to load
The creative cloud app on my mac osx will not load the apps page, therefor I can not download any products. I have tried to re-install the creative cloud app, but it still won't work.
follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed
Similar Messages
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CC App states Download error on Apps page. Press retry to try again
On Mac 10.8.5
CC App states Download error on Apps page. Press retry to try again
Really frustrating. It worked for 2 days and since then I keep getting this error. There are no firewall issues etc.Hi ParagonLtd,
Please try to apply the updates manually: http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha -
I'm trying to load my apps page through Adobe Cloud but it isnt loading, instaed I get the Download Error sign. I seem to be online ok?
My OS is OSX 10.8.5
Also does my Subscription allow for 2 users or just one?Hi Chris,
You can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership.
For Download Error.
Try the following steps and let us know if it helps:
Please download and run Creative Cloud Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
Once done please rename OOBE Folder from these locations to OOBE.old
MAC: Macintosh HD>Library>Applciation support>Adobe>OOBE
Go to creative.adobe.com -> Download Center -> Download Creative Cloud
Let me know if it helps.
Thanks!
Eshant -
Safari closes when a page tries to load
Is there any other way I can go online to get help while I'm on the Mac Mini?
Safari opens and closes within 30 secs, never allowing a page to load. If I click the little icon to get the multiple website list, Safari will stay open but it looks like it's the actual connecting to the internet that causes the shut down.
I am not familair with Macs at all, I work on PCs. This is my daughter's Mac Mini that she's had for several years but Ange is not a computer person so I'm trying to help. We don't have the start up discs, this computer was bought used from a friend of hers who didn't turn them over. I am really at a loss here. If I was on my PC, I would try to uninstall the browser and reinstall using a trial application that would be already stored in the computer. Once I had the trial installed, I could download the entire version and I'd be done.
Is there anything like that on a Mac? Where should I be looking? Help!!!I think the easiest option under the circumstances is to make a "Genius" appointment at an Apple Store to have the machine tested. It's a free service.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed. -
Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store. I am on the internet. Any ideas?
I have the same issue. How did you solve it?
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I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?
Hello VernonMartin,
Thanks for the question, and welcome to Apple Support Communities.
If the error includes a specific code, you can cross reference with these articles:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
I keep getting an "unknown error" when I am trying to install an app. After I have put my correct apple ID in.
First, turn off your CAPS lock. Typing in all CAPS is considered screaming/yelling and many will simply ignore your posting.
Are you currently having issues? Is it when trying to purchase only on the device? Are you able to complete purchases via iTunes on your computer? -
When i tap "update" on an app, or try and download a new app i get the loading wheel for around a second then it goes back to showing "update" and does nothing. Any solutions for this? This is relevant to an iPhone 5S running iOS 8
If you're really running iOS 8, you should be posting in the Developer's Forum, as you well know since you signed an NDA when you signed up for the Developer's program.
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Get a "Download Error" when clicking on the "App" tab of Creative Cloud.
Get a "Download Error" when clicking on the "App" tab of Creative Cloud.
Yeah I finally had to call Adobe and some there did a screen share with me and they took care of it. I am running OSX 10.9.3 my issue was that the latex OSX update didn't communicate with the app. Like I said Adobe did a screen share with me and fixed it for me I think he just uninstalled and reinstalled and I want to say thats what took care of it.
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I get download error every time I want to load apps what's wrong?
I have bought Creative Cloud but I get a download error every time I want to load apps. I have checked my account and everything should be ok but it isn't. What can be wrong?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
I am having an insufficient funds error when I'm trying to buy a $19.99 in app purchase, but I have $20.87 in gift cards entered. What's the problem and I don't think Illinois has sales tax
You do not have enough to cover the cost of the app and the taxes
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It says Download Error when I click on the apps part of my CC widget. I click reload and it still won't go through, and says to contact customer support. I have tried restarting my computer, signing out and back in. Adobe chat was closed. I cannot update any of my apps.
Here is the download error. It doesn't have a code, I have no option to cancel and when I click 'reload applications' it gives me the same page. I've tried signing out and back in and I have a network connection. I can't find an uninstall for the CC downloader yet, I figure a fresh install may fix it.
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Download Error on apps thought CC on a MAC
I'm a CC user. PS and LR give "DOWNLOAD ERROR" when I try to download from the desktop or web access. How do I download when it won't access the program?
If that is the case , try below steps:
1)Close all Adobe applications and Quit Creative Cloud desktop app.
2)
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe.
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts.
Add Currently logged in user name and Administrator user name user accounts and then provide "Read & Write" permission to all user accounts.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
3)
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe.
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts.
Add Currently logged in user name and Administrator user name user accounts and then provide "Read & Write" permission to all user accounts.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
Important : Make sure you had provided full permissions to Adobe folders from both ~/library/Application Support and /library/Application Support .
Then launch Creative Cloud app and try loading Apps list .
Still face same issue , follow below steps:
Quit Creative Cloud desktop app.
1)Please click on Apple menu icon and select System Preferences, and then click Network.
2)Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).
3)Then click on Advanced button and click Proxies Tab.
4)Under 'Select a Proxy server to Configure' Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'.
5)Then click on Apply Now button.
Then launch Creative Cloud app and try loading Apps list .
Still face same issue ?? let me know -
Error when run page from jdev10.1.3.3
Hi,
Im getting the following error when running pages from jdev 10.1.3.3. I have loaded all the frequired files from the server(.class and .xml).please help..
Thanks.
## Detail 0 ##
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:396)
at oracle.apps.fnd.framework.webui.OAPageContextImpl.putSessionValue(Unknown Source)
at oracle.apps.pos.supplier.webui.ByrAddCntctCO.processRequest(ByrAddCntctCO.java:97)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source)The OA Framework forum is available at the following URL:
OA Framework
Regards,
Didier. -
Download error when updating to iOS 6.0.1
I get a "download error" when trying to update to iOS 6.0.1 from 5.1.1.
I have already tried switching the iPad off and on. Also I don't currently have a laptop with iTunes on for a manual installation.
Any suggestions?
Thanks,iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
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