Download of purchased Mountain Lion stopped with error help!

Mountain lion was downloading from app store. Download stopped with a message in red "error has occurred". I checked the connection no problem. I have not been able to resume download. Help!

There are multiple errors that can happen. Mind showing a screenshot?

Similar Messages

HT202159 While downloading my purchased Mountain Lion -message "an error occured" What do I do next?

While downloading my purchased Mac OSX mountain Lion - message 'an error occurred' waht do I do next?

Try downloading it in safe mode. Hold the Shift key while your Mac is starting to start into safe mode, and then, open App Store > Purchases, and download Mountain Lion.

TS1539 How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

Yeah this "fix" is bunk. The movie is downloading just fine, but the extra features is the one giving me this error code. It is NOT my firewall. If it was, then both files wouldn't download. Plus, I already have the firewall "issue" tacked down and fixed. Have had it fixed for months now. No, this is due to the "new" itunes version 11 software. The only conclusion to fix this issue is UPgrading from 11 back to 10.7 which is what I am going to do. This is completely ridiculous! Come on, Apple, get itunes working once and for all, and fire the people responsible for itunes 11, just like you did to the guy who was responsible for apple maps. Thankfully Google came back to the rescue with google maps app.

I can't download previously purchased Mountain Lion in the App Store.

So after having some hard drive problems, I reinstalled 10.6 from the disk that came with my MBP, and I'm trying to upgrade again to my previously purchased copy of Mountain Lion (I'm realizing now that I probably went about this the wrong way...).
Anyway, I can't seem to be able to download Mountain Lion. It shows up in Purchases, and when I click Download, the button greys out for a second while the spinny thing spins, then the Download button goes back to normal and I don't see any indication that anything's downloading.
Here's what it looks like after I press the Download button:
I'd love any advice or feedback!
Ryan

I had already installed the combo update, but after restarting and checking for updates, a security update became available, and after installing that, everything is working normally. Thanks for pointing me in the right direction!

Download a purchased mountain lion on windows

Hy guys,
I need to substitute my hdd on my macbookpro 13" because it's broken ... so I need to reinstall again the OS.
Is there a way to download it on windows to create a copy of it on a dvd or usb ?
I've just purchased a copy of mountain lion.
Thank
Best Regards
Claudio

No there isn't because you need a Mac to be able to sign into the Apple run Mac App Store and you can only do that from a Mac computer running a version of OS X from Snow Leopard 10.6.X (not sure what point release of SL the MAS was added) up to Mt Lion. And you can only create a USB or DVD disc of the Lion or Mt Lion install files on a Mac computer.
So you will need to change the hard drive then reinstall the original version of OS X that came on your Mac when it was new and then go to the Mac App Store and re-download Mt Lion and install it.
Now if you Mac came with Lion Pre-Installed when new you can do that by using the Online Internet Recovery system to reinstall Lion and then go to the MAS and login with the same Apple ID you used to buy Mt Lion and download and ionstall it again. If your Mac came with Snow Leopard then you will need to use the Original System discs that came with the system to reinstall Snow Leopard then update it to 10.6.8 then go to the MAS to download and install Mt Lion.

Download to make Mountain Lion compatible with Canon iX 6520

Would like Canon webpage when I can make my Canon iX6520 printer compatible with my Macbook Pro OS X Mountain Lion 10.8.2 operating system.

Hi,
I downloaded the driver from http://www.canon.ca/inetCA/serviceDetail?m=load&id=3&sid=15&mid=2200841&type=S
Anything else you need should be at the Canon site also. After I did the install, I did the head alignment fron the apple preferences menu. I've printed several photos and they look fine.
Regards,
Anthony

I have purchased mountain lion OS with my apple ID but still says I need to buy it??

So I got a used mid 2009 macbook pro from an american friend (which is from america obviously) and I cleared the hardrive and attempted to reinstall the OS.
So I made an account, reviewed it etc and finally bought OS mountain lion from the aus store (because my account is aus and that's where Im from) (1.7) but it still says I need to purchase it when I input my apple ID and password?
I don't understand why, do I need an american apple ID and OS?? I don't see why it would make a difference.....
I know the purchase has gone through because I've even received an email saying my details have gone through...

that's the issue, you bought the OS online so Donald is right, it is being mailed to you. post the URL where you bought it.
the 'app store' is an application running on OSX itself where you can DL software.
so, you have to wait for mountain lion to arrive.
if you want to get a clean OS on your machine now, do this
reboot holding down command/option/R (hoping your machine supports this)
open disk utility, erase your HD so you have a single mac journaled partition
choose install OSX on this HD
let it run. from what you said, you will be back on lion.

Purchased Mountain Lion, but it is stuck on download with no activity for about half an hour. What next?

Purchased Mountain Lion via App store but it appears to be stuck in download with no activity for over half an hour and no error messages. The download bar shows the download at about 1/20th for about half an hour as well. I had what appeared to be disk corruption. I used OS CD to repair - indicated successful. When I rebooted again the system showed the spinning icon again. I read that I should not install Mountain Lion if my disk still has errors. I'm not sure what my next steps should be?

Sign out of the Mac App Store.
Sign back in.
Restart the Download.
Sounds like you repaired whatever disk issues there was, you should be fine. Its now a matter of obtaining the install.
Others reported that it looked like it wasnt downloading here;
https://discussions.apple.com/message/19017752#19017752

In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost.

In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.

Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you.

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!

Purchased Mountain Lion and the initial download had an error and now it's stuck doing nothing

I was on 10.6.8 and purchased Mountain Lion. It started downloading and when I came back to check on it, the icon was gone from the dock. Looked under purchases in the App Store and it said "An error has occured". It would not let me download again there. Went to the main page in the App Store again and clicked to purchase/install. Got the you already purchased this message and I could click the download button here. Got the Mountain Lion icon to drop into my dock again but it has "Waiting" when I roll over it. I have restarted my computer and am only able to do the same actions I described above. Please help.

anyone?

HT1338 recently purchased osx mountain lion $20 getting error on download

recently purchased osx mountain lion $20 getting error on download

http://www.apple.com/support/mac/app-store/contact.html?form=account

At a Genius Bar appointment yesterday, we determined that I needed to go to Mountain Lion from Lion. I purchased Mountain Lion at the Bar, and paused the install so that I could resume from home. Now I can't find it to resume. Not in Downloads. ?????

When I upgraded to Lion, my Parallels stopped working and I got a Bootcamp error message. It had worked fine for the prior year. I upgraded to Parallels 7. No luck. At the Genius Bar, the Genius uninstalled Bootcamp. No luck. I still get "The Boot Camp partition /dev/diskOs4 used by Hard Drive 1 is missing."
Another Genius suggested upgrading to Mountain Lion. While at the Bar, I purchased Mountain Lion and then we paused the install so that I could resume it at home. Once I got home, I can't find the Mountain Lion installer to resume. It's not in the Downloads file. Any clue?
My business programs all run on Windows, so I have to get it operating. The Genius Bar isn't much help. Does anyone know how to get Mountain Lion installed? How to get Parallels working?

The "Geniuses" (and I use that word in sarcasm) at the Bar are lying to you. Upgrading from Lion to Mt Lion will not fix whatever problems you are having. In fact it will most likely make them worse.
If you want to try installing Mt Lion to fix the problems you are having you will need to open the Mac App Store link in your Dock, Login to your Apple ID account for the MAS and go to your Purchases area. Mt Lion should be in there and you will be able to do a proper download. Once you either set your Mac into sleep or shut down and then left the internet connection at the Bar all record of that download was lost. So you will need to restart it again from the beginning, like described above.
Good Luck

Purchased Mountain Lion about a week ago and still cannot redeem it from Apple Store. Getting a "please try again later" error?

Guys,
I have Lion. I have software that is not yet ready for Yosemite and I need to download video editing software that will only run on Mountain Lion and above. With this in mind, I purchased Mountain Lion online LAST WEEK. I received the secure email/pdf and tried to redeem it from Apple Store. I keep getting this message: "This item is being modified. Please try again later". That was about 6 DAYS AGO. I gave it some time and tried today and I am still getting this message.
What is going on? Called customer service and got disconnected twice (I don't think intentionally though). The third person had more info on this and it seems that Apple is just finding out about this and it may be related to the Watch rollout. Why don't Apple people say something? I check online and my order says "complete" but I have not received what I paid for and there's an error occurring. Now I am just here waiting to see if and when I can get this software.
Can someone provide more info on this? Is there another way to get Mountain Lion? Is it available on disc?
Without the OS upgrade I cannot use the video editing software.

App Store support. There is troubleshooting and a contact link.
Support

Why does Mountain Lion stop downloading at 10mb?! HELP!

I keep trying to update my operating system to Mountain Lion. Everytime I download it, it downloads up to 10mb and then restarts back to zero. It does this
three times and then gives me this error: "The application could not be downloaded. Check your internet connection and try again" I have done EVERYTHING I have read online from other discussion groups and websites. My internet connection is fine...I've even plugged my iMac directly into the cable and router....my computer is compatible, newer, and has enough memory....I've tried "unhiding" my update purchase...I've tried with my computer in safe boot mode... I have gone through every troubelshooting step I could find, and can't get mountain lion on! PLEASE HELP ME!!!!

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Download of purchased Mountain Lion stopped with error help!

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