Downstream is LESS than Upstream!

I've had my BB connection about two months and on average I get around 5Mb downstream -- I live in a rural location so this is good.
The last few days my connection has been appalling and today I see the downstream is less than upstream so something is very wrong.
I've had the router off and on several times; I swapped the filter, and checked for line noise on the phone.  All seems fine.  There are (apparently) no known issues in my area.
I tired the speedtester.bt.com but it always fails after the "Upstream speed for :Test 1"...Gets to 100% then tells me the System is currently busy, please try again (been doing that for two days!)
Earlier today I did achieve a 5Mb Downstream for about two hours but it's gone again.
I know I should call the faults people but I find it mind numbing to go through the Indian call centre and all the unplugging/plugging script I need to go through -- I am beyond that process I think
Any thoughts greatly appreciated.  
thanks, David.
Here's my stats from the router...
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:13:35
Downstream:
280.6 Kbps
Upstream:
443.9 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
28.6 dB / 8.7 dB
Line attenuation (Down/Up):
27.1 dB / 12.8 dB
Output power (Down/Up):
14.8 dBm / 12.6 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
0 / 37
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 8
Error Seconds (Local/Remote):
0 / 3

Its the resetting and restarting of the home hub that has caused you speed to be put into a banded profile, as the exchange thinks there is a fault.
You should be connecting at about 17056Kbs.
You must leave your home hub turned on and connected to your phone line for at least five days.
During that time, do not reset or disconnect it, even to do a speed test.
If your download speed has not increased after that time, then return to this thread for assistance.
Thank you
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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    Solved!
    Go to Solution.

    Hi Welcome to the forums
    Here are some help pages done by CL Keith http://forumhelp.dyndns.org/speed/Speed.html
    Can you also post the full results from BT Speedtest speedtester.bt.com
    Have you tried connecting to the test socket at the rear of the master socket  
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
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