Draft Message multiple attachments not displayed or sending

When creating a draft message with mutiple attachments, they are displayed in the preview window but opening the message only displays a single attachment. Sending the message will only send the single attachment. Closing the message window and previewing from the draft folder will display all attachments again although they will disappear when re-opening the message.
The same problem occurs on two separate machines of work colleagues. All attachments are Word documents.
Powerbook G4 Mac OS X (10.4.6) Mac Mail version 2.0.7

Nick, I'm using an old version of Word so I'm not sure if this applies, but my Word attachments never open in preview. Are you sure one of them is not a PDF?

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I was recently sent a very large emoji message amd now when i try to acces messages it will not display mesagges and then will bring me back to the home page

was recently sent a very large emoji message amd now when i try to acces messages it will not display mesagges and then will bring me back to the home page

Quit the messages app and reset your phone.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it jiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally. Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart.
After the phone restarts go into Messages and delete the thread containing the problem message.

I have an issue with some PDF documents some MS Office documents, notably MS Word when received in eMail as attachments not displaying on iPhones, iPad 2s

Hi,
I have an issue with some PDF documents & some MS Office documents, notably MS Word when received in eMail as attachments not displaying properly on iPhones, iPad 2s & new iPads?
PDF docs - areas of the doc only show as grey splotches regardles of viewer
MS Word Docs -
inserted graphics don't display at all,
tables & lists especially with borders are broken &
tables & lists missing the borders &
tables & lists missing the 1st 1-2 lines of the lists/tables.
This is replicated on iPhone 4s, iPhone 4Ss, iPad 2s, iPad new (x2)
It certainly happens in iOS 5.1.1 & iOS 5.1
We believe it all worked aok in iOS 5.0.1(?) & prior
There is no problems reading/seeing these PDF & Word docs on anything other than iDevices.
This is rather critical for us & if not quickly fixed/rectified will prevent us from further purchases of these devices
Rolling back to iOS 5.0.1 or prior I believe isn't possible because of the BaseBand update(?) & isn't much of an option because of the quite noticeable Battery/Charging/WiFi improvements in 5.1 & 5.1.1

Hi,
I logged a call with AppleCare & have since had explained why this occurs (some time ago)
I'll try to explain what was indicated to me.
iOS has a limited Font Set & this affects what PDFs can display. You need to use iOS supported fonts in your PDFs to see/read them properly
These supported fonts are indicated here => http://support.apple.com/kb/HT4980
Regards MS office docs, iOS doesn't have much of an API to work with MS Office documents at all so is stuck with 3rd Party Apps to try to do it.
Unfortunately Mail in/on iOS uses the API to attempt to open/use MS Office attachments unless you tell it to use an App to open the attachment.
I have had success opening & reading MS office docs now with CloudOn, but find it slow & very awkward to use.
Not too sure if this helps others, but at least it explains why this is occurring

SMS text message header does not display sender information

When I receive a text message the only header information that displays is the date and time. The senders information does not display. The lines are not even there. There is no way to reply to a text message or tell who the sender is. This problem is only with SMS messages. Regular email headers display just fine. I have done a wipe, reset, reload, everything possible with no luck. I am the only one in my office with this problem. I have not been able to find any information or postings from anyone having the same problem. I can read the text message, but there is no header (except for the date and time). Any thoughts?
Blackberry Curve 8350i

I was able to resolve the problem by uninstalling the Blackberry desktop manager software and reinstalling it selecting Internet Email vs. Blackberry Enterprise Server. If you get to the screen that asks you to choose which type of email service you use and you accidentally choose the wrong one your phone will work but will do strange things, including sending all sorts of redirect emails. For me, this seemed to do the trick.

How to handle multiple attachments in XI mail sender adapter?

Hi,
is it possible to handle multiple attachments in a mail receiving in XI?
Our customer wants to send us mails with multiple attachments and we have to convert each attachment to an idoc.
But as I know XI (receiving mails) can handle only a single attachment in a mail. Is it true?
Any ideas?
Thanks a lot!
Regards
Wolfgang

Hi Wolfgang,
Well, although I have never tried a scenario of picking more than two attachments from one mail, I wonder if its possible in the first place!
Here are the reasons why I think it is possible:-
It is not mentioned anywhere in the SAP Notes for mail adapter that it is not possible.
*It is not mentioned anywhere in the SAP help documentation that it is not possible
*Also, I think if the receiver mail adapter can create more than one attachment, the sender should be able to pick more than one!:)
Have you tried defining a PayloadSwapBean module to pick up more than one attachment?
Just try experimenting with this particular part of the module code:-
Content-Disposition: attachment;filename="MailAttachment-1.xml"
Content-Description: MailAttachment-1
I think even the following weblog might be able to help you to a certain extent:-
"Receiving E-Mail and processing it with ABAP - Version 610 and Higher" - /people/thomas.jung3/blog/2004/09/09/receiving-e-mail-and-processing-it-with-abap--version-610-and-higher
Regards,
Sushumna
Regards,
Sushumna

Case attachments not displayed using PCUI CRMD_CASE

Hi all,
We´ve developped an WDA in order to create cases in case management, using BAPI
BAPI_CASE_CREATE, developped as follows:
call function 'BAPI_CASE_CREATE'
    exporting
      case_type              = gc_zcas
    importing
      guid                   = lv_guid
    tables
      return                 = lt_return
      case_attributes        = lt_attributes
      case_notes             = lt_casenotes
      case_note_ids          = lt_casenotesid
      element_identification = lt_identifi
      element_insertion      = lt_insertion
      element_relations      = lt_relations.
call function 'BAPI_TRANSACTION_COMMIT'
    exporting
      wait = 'X'.
On this web dynpro we´ve also created a file upload field in order to attach a document to the case created previously, using method "m_insertar_adjunto".
Method call uses the following parameters:
wd_this->m_insertar_adjunto(
                                  guid     = lv_guid
                                  content = ls_adjunto-filecontent
                                  filename = ls_adjunto-filename
method m_insertar_adjunto .
data: l_folid type soodk,
        l_folderid type soobjinfi1-object_id,
        l_size type i,
        lt_content type table of solisti1.
data ls_content like line of lt_content.
data: ls_document_data type sodocchgi1.
data: l_doctype type soodk-objtp.
data: l_docinfo type sofolenti1.
data: lt_words type table of string,
        l_token type string.
data: l_att_key type swotobjid-objkey.
check content is not initial.
call function 'SO_FOLDER_ROOT_ID_GET'
    exporting
      region                      = 'B'
     importing
      folder_id                   = l_folid
    exceptions
      communication_failure       = 1
      owner_not_exist             = 2
      system_failure              = 3
      x_error                     = 4
      others                      = 5
l_folderid = l_folid.
call function 'SCMS_XSTRING_TO_BINARY'
    exporting
      buffer          = content
      append_to_table = 'X'
    importing
      output_length   = l_size
    tables
      binary_tab      = lt_content.
data: lc_word(100).
l_token = filename.
while l_token ca ''.
    split l_token at '' into lc_word l_token.
endwhile.
split l_token at '.' into lc_word l_doctype.
ls_document_data-obj_name = l_token.
ls_document_data-obj_descr = 'Adjunto Caso'.
ls_document_data-obj_langu = sy-langu.
ls_document_data-doc_size = l_size.
ls_document_data-no_change = 'X'.
call function 'SO_DOCUMENT_INSERT_API1'
    exporting
      folder_id                  = l_folderid
      document_data              = ls_document_data
      document_type              = l_doctype
    importing
      document_info              = l_docinfo
    tables
      object_content             = lt_content
    exceptions
      folder_not_exist           = 1
      document_type_not_exist    = 2
      operation_no_authorization = 3
      parameter_error            = 4
      x_error                    = 5
      enqueue_error              = 6
      others                     = 7.
l_att_key = l_docinfo-doc_id.
data: object_a type sibflporb,
        object_b type sibflporb.
object_a-instid = guid.
object_a-typeid = 'BUS20900'.
object_a-catid = 'BO'.
object_b-instid = l_att_key.
object_b-typeid = 'MESSAGE'.
object_b-catid = 'BO'.
try.
call method cl_binary_relation=>create_link
    exporting
      is_object_a = object_a
      is_object_b = object_b
      ip_reltype = 'ATTA'.
endtry.
if sy-subrc eq 0.
    commit work and wait.
endif.
endmethod.
Our problem is the following: when we ONLY use PCUI CRMD_CASE (case management) something goes wrong, because case is displayed but its attachments do not appear.
The behaviour is not the same if you display case in GUI or in PCUI; even if you enter firstly in CRM GUI and afterwards in PCUI, the behaviour changes; the possibilities are the following:
1 --> Using CRM GUI (only) case and attachments are displayed right.
2 --> Using PCUI CRMD_CASE (only) and not entering previously on CRM GUI, case is displayed right but its attachments are lost.
3 --> If you enter CRM GUI firstly to see case and attachments and entering PCUI CRMD_CASE afterwards, everything (case and attach) is displayed right.
It seems that something is refreshed in database when you enter in CRM GUI and this is exactly what allows system to show rightly in PCUI.
We don´t know how to solve the problem.
Could anybody help us to solve this issue?
Thanks in advance.
Carmen Rodriguez

Hi Carmen,
You can use FM ZGI_CREAR_ADJUNTO_CASO to solve your problem.
FUNCTION ZGI_CREAR_ADJUNTO_CASO.
""Interfase local
*" IMPORTING
*"     REFERENCE(GUID) TYPE BAPISCMGCASE-CASE_GUID
*"     REFERENCE(FILENAME) TYPE STRING
*"     REFERENCE(FILECONTENT) TYPE XSTRING
Variables
data: lv_business_object type sibflporb.
data: ls_new_phio    type skwf_io,
        ls_new_loio    type skwf_io,
        lv_error       type skwf_error,
        lv_size type i.
data: lv_doctype type soodk-objtp.
data: ls_document_data type sodocchgi1.
data: lt_filecontent type table of sdokcntbin .
data: lv_retcode     type sy-subrc.
data: lv_objkey      type swo_typeid.
data: ls_fileinfo   type sdokfilaci,
        lt_fileinfos type table of sdokfilaci.
data: ls_file_info type crmt_icss_file_info.
data: lt_loio_properties type table of sdokpropty,
        lt_phio_properties type table of sdokpropty.
data ls_property        type sdokpropty.
data: lv_length type i.
data: lv_file(1200),
      lv_dir(1200),
      lv_delimiter        type c,
      lv_offset           type i,
      lv_bytes            type i,
      lv_delimiter_offset type i,
      lv_delimiter_bytes type i,
      lv_char             type c,
      lv_previous_char    type c,
      lv_last_char        type c.
check filecontent is not initial.
class
class cl_kwui_utilities definition load.
Binary
call function 'SCMS_XSTRING_TO_BINARY'
    exporting
      buffer          = filecontent
      append_to_table = 'X'
    importing
      output_length   = lv_size
    tables
      binary_tab      = lt_filecontent.
file name
lv_length = strlen( filename ).
lv_offset = 0.
while lv_offset < lv_length.
Remember last character
    lv_last_char = lv_char.
    lv_bytes = charlen( filename+lv_offset ).
Get current character
    lv_char = filename+lv_offset(lv_bytes).
    if lv_char = '/' or
       lv_char = '' or
       lv_char = ':'.
      if lv_delimiter is initial or
         lv_delimiter = ':'.
        lv_delimiter = lv_char.
      endif.
      if lv_char = lv_delimiter.
        lv_delimiter_offset = lv_offset.
        lv_delimiter_bytes = lv_bytes.
      remember character in front of delimiter:
        lv_previous_char = lv_last_char.
      endif.
    endif.
    lv_offset = lv_offset + lv_bytes.
endwhile.
if not lv_delimiter is initial.
    lv_offset = lv_delimiter_offset + lv_delimiter_bytes.
    lv_file = filename+lv_offset.
    if lv_previous_char = ':' or lv_delimiter = ':'.
    path ends with or after drive identifer, include the delimiter
      lv_dir = filename(lv_offset).
    elseif not lv_delimiter_offset is initial.
    do not include a trailing delimiter for compatibility reasons
      lv_dir = filename(lv_delimiter_offset).
    else.
      clear lv_dir.
    endif.
else.
    lv_dir = space.
    lv_file = filename.
endif.
PHIO
Description
if not cl_kwui_utilities=>property_is_modelled( p_class = 'CRM_P_CASE' p_property = skwfc_prop_description ) is initial.
    ls_property-name = skwfc_prop_description.
    ls_property-value = 'Adjunto Caso'..
    append ls_property to lt_phio_properties.
endif.
Link name
if not cl_kwui_utilities=>property_is_modelled( p_class = 'CRM_P_CASE' p_property = skwfc_prop_relative_url ) is initial.
    ls_property-name = skwfc_prop_relative_url.
    ls_property-value = lv_file..
    append ls_property to lt_phio_properties.
endif.
Language
if not cl_kwui_utilities=>property_is_modelled( p_class = 'CRM_P_CASE' p_property = skwfc_prop_language ) is initial.
    ls_property-name = skwfc_prop_language.
    ls_property-value = sy-langu.
    append ls_property to lt_phio_properties.
endif.
*LOIO
Description
if not cl_kwui_utilities=>property_is_modelled( p_class = 'CRM_L_CASE' p_property = skwfc_prop_description ) is initial.
    ls_property-name = skwfc_prop_description.
    ls_property-value = 'Adjunto Caso'..
    append ls_property to lt_loio_properties.
endif.
Link name
if not cl_kwui_utilities=>property_is_modelled( p_class = 'CRM_L_CASE' p_property = skwfc_prop_relative_url ) is initial.
    ls_property-name = skwfc_prop_relative_url.
    ls_property-value = lv_file.
    append ls_property to lt_loio_properties.
endif.
Language
if not cl_kwui_utilities=>property_is_modelled( p_class = 'CRM_L_CASE' p_property = skwfc_prop_orig_language ) is initial.
    ls_property-name = skwfc_prop_orig_language.
    ls_property-value = sy-langu.
    append ls_property to lt_loio_properties.
endif.
create the document itself
clear lv_error.
clear ls_new_phio.
clear ls_new_loio.
clear lv_objkey.
call function 'SKWF_LOIO_WITH_PHIO_CREATE'
    exporting
      loio_class      = 'CRM_L_CASE'
      phio_class      = 'CRM_P_CASE'
    importing
      error           = lv_error
      phio            = ls_new_phio
      loio            = ls_new_loio
    tables
      loio_properties = lt_loio_properties
      phio_properties = lt_phio_properties.
if lv_error is not initial.
    exit.
endif.
file information
ls_fileinfo-file_size = lv_size.
ls_fileinfo-binary_flg = 'X'.
ls_fileinfo-file_name = lv_file.
call function 'SDOK_MIMETYPE_GET'
    exporting
      extension            = lv_doctype
      x_use_local_registry = 'X'
    importing
      mimetype             = ls_fileinfo-mimetype.
append ls_fileinfo to lt_fileinfos.
file store
clear lv_error.
call function 'SKWF_PHIO_STORE_CONTENT'
    exporting
      phio                = ls_new_phio
    importing
      error               = lv_error
    tables
      file_access_info    = lt_fileinfos
      file_content_binary = lt_filecontent.
if lv_error is not initial.
    exit.
endif.
Fill BO 'BUS20900'.
clear lv_business_object.
lv_business_object-instid = guid.
lv_business_object-typeid = 'BUS20900'.
lv_business_object-catid = 'BO'.
Link create
try.
      call function 'SKWG_OLS_IO_LINK_CREATE'
        exporting
          io              = ls_new_loio
          business_object = lv_business_object.
    catch cx_obl.
    cleanup.
endtry.
ENDFUNCTION.
Regards
José Miguel Haro

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Any help for a Dumbo would be appreciated.

Very strange, do you have any AV or Web filtering apps like Norton installed?
Do the working accounts use a different Port or Authentication than the non-working one?
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995

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The audio plays fine, and Motion clearly know that there are video tracks there, but it does not display them.
Additionally, when rendering the Motion file back in FCP, it turns in to black video.
I have previous sequences within the same project that were sent just fine, and are editable properly, but any new ones I try to create just come out black.
Help, please?

Do you have Motion mistakenly set to render out with an Alpha channel?
Double click your Motion clip in the Timeline. Go to Modify > Composite Mode in the menu bar and set the Alpha to "None/Ignore".

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Hi All,
I am facing the same issue w.r.t Photo Display in MSS General Information.
Whenever i logged into MSS General info its asking ECC system Credentials to Display the Photo.
it showing the Error like
SAP ArchiveLink: Data Element for Absolute URI
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My mother gets a lot of attachments from family, specifically videos in windows media video format. According to her, the WMV attachments used to display within the mail messages (without having to download them). This worked correctly, previous to the new Quicktime 7.5.5 update, however after the update, it now only plays the audio from the videos (however saving the attachments and actually opening them in Quicktime works fine).
She is using a Mac Mini, but she has forwarded some e-mails to my iMac and I get the same results. Both computer are running the same versions of Leopard, Quicktime, and iTunes (all the newest versions). Flip4Mac has been installed on each machine before and after the issue, and I updated that to latest version as well to see if that would fix it, but it didn't.
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Greg,
Received and thanks!
I can replicate the problem, but found out that I have not yet installed Flip4Mac on my other computer, and have not had time to test in any but my primary boot volume. When I control-clicked on the attachment and selected to open with WMV, I got a message that my Flip4Mac was out-of-date. But updating did not correct the problem as others have found
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Hello, Guy G.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting steps that I would recommend trying.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
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Jason H..

Attachments not displaying

So, I've had a bunch of random things happen to my PowerBook lately, and I think they might be related.
First my iPhoto library became corrupted. Then I somehow lost my Address Book. I've been to the Genius Bar twice to have these problems fixed, so I'm no longer concerned with them, except in a general sense that there has been a series of random things happening to my PowerBook in a short period of time.
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Greg,
Received and thanks!
I can replicate the problem, but found out that I have not yet installed Flip4Mac on my other computer, and have not had time to test in any but my primary boot volume. When I control-clicked on the attachment and selected to open with WMV, I got a message that my Flip4Mac was out-of-date. But updating did not correct the problem as others have found
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Ernie

Mail attachments not displaying correctly

Hi all,
I did a search about this but didn't find anything.
The problem I am having is when I attach a pdf that I made with Illustrator, the pdf will sometimes show up wrong (all black, missing parts of the art, wrong colors, etc) in my message before I send it.
These are proofs that I'm sending to customers and so far, I haven't gotten any complaints. If I open the attachment in Acrobat, it looks fine. Sometimes if I open it in preview or coverflow though, I get the same issue that I see in Mail when I attach it to send.
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Thanks

Thanks for the reply Bob.
When I make a pdf in Illustrator, I do a save as and save a pdf that can be read back into Illustrator. (Illustrator Default with compatibility save to Acrobat 6 (PDF 1.5) I have to do it this way to ensure that my files can be read without any issues by printing plate makers once the proof is approved.
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It is just a cosmetic issue on my end, but I would like to be able to see the pdf accurately before I send it like I used to be able to do.
I've got one customer who uses Preview for pdf's, but they haven't had any issues so far. They also use an older version of Preview (I think they are still running 10.4 or 10.5)
Its good to know the file isn't getting messed up, but I'd like it to work the way it should.
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I had troubles with Acrobat Pro 6.0 after I installed Reader 8.1.2.
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Draft Message multiple attachments not displayed or sending

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