DS 4.1 job aborts with Access Violation

Question

Hi Friends,
I have DS 4.1 Jobs running on prod server, it has been running fine for the last 1 year. Today it aborted with below error. To be honest nothing changed in the job or the environment.
System Exception <ACCESS_VIOLATION> occurred. Process dump option is off. Process is not dumped.
Call stack:
                                                    (null)
Registers:
RAX=0000000000000000  RBX=000000000B7241F8 RCX=0000000083EF8368  RDX=0000000000000000  RSI=0000000001CFFD68
RDI=0000000000000000  RBP=000000000043EFB0 RSP=0000000001CFFB40  RIP=00000000801AC561  FLG=0000000000010246
R8=000000000AC85920   R9=0000000002C2F989 R10=0000000000000000  R11=0000000000000202  R12=0000000000000000
R13=0000000000000000  R14=000000000000FFFF  R15=0000000077054610
Exception code: C0000005 ACCESS_VIOLATION
Fault address:  00000001801AC561 01:00000000001AB561 C:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\acta.dll
The only change i observed this morning was the license key of the BI 4 server expired. we were running on temp licenses because we are awaiting for a perm license key from SAP.
After i removed the temp key and added the new perm keys, i validated and reran the job and to my surprise the job ran successfully.
We have a BI with DI edge license and BI & DS are integrated installs but we have 2 separate keys i.e. 1 key for BI and 1 for DS. All i want to understand is why did the job fail given that only the BI key expired and not the DS key.
Has anyone seen anything similar?
Thanks,

Answer 1

Hi Gleomar Perez,
For the above issue,please check with the oracle server name that was given  while adding the repository in the Central Management Console.It should be given as the fully qualified name ( machine.domain.com format).
Regards,
Mubashir Hussain