DSM Terminator issue -  when exiting, user sees "about blank" screen

This issue is being experienced by two of our Portal users. When the user exits the portal, they get an "about blank" internet explorer page that is minimized in the Windows taskbar. When viewing the "about blank" page properties, there is no information about the page. It allows you to maximize it into a blank white screen or close it out.  Also, before this page is loaded, when exiting the Portal a quick screen flashes before the Portal screen closes. The screen basically says
****Closing sessions... Transmission protocol, DSM Terminator v.6.060 (sync)  (long portal address)   Request PREPARED for sending via client  (Finished 1 request(s) distributed***** 
Both users experience this issue everytime they exit their Portals. We have tried numerous troubleshooting measures to fix the problem and we've isolated it to their specific computers, not their usernames.  We have had this before and reformatting does fix the issue, but we want to know how to avoid reformatting and just fix the one issue.  We've scanning the computer for spyware/viruses, checked their startup configuration, cleaned temp/temp internet/cookies, tried different user names.  Thanks for your help on this!

First off the DSM terminator window is completely normal.  This is client side javascript that closes the connection to R3.  This can be run server side if you need it to but doesn't work if the connection is done over SSL. 
As far as the popup window, I would try and restore the defaul IE settings.

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    localhost:~ baltwo$ .0% 0:00.01 1 34 20 128K 436K 212K 27.1M -
    G4 450 MP Gigabit   Mac OS X (10.4.9)  

  • Password change issue when updating user data in SAP ABAP system

    Hi Guru's,
    One of my reconciliation tasks part of the reconciliation job I've created is doing some strange password updates.
    As you can see below the task selects all users part of my identity store that are part of the account attribute of the particular ABAP system.
    Once these users are selected the task updates different data like username, validto, ... but the task is updating a lot of other things that are not part of the destination tab. What is causing the biggest issue is the password fields that are updated in the ABAP system like, password, productive password, ...
    Can you please advise if I missed something and how to solve?
    Thanks a lot,
    Laurent

    Hello Steffi,
    Yes in the ABAP systems they have the same timestamp. No other jobs are running at the same time.
    It is only happening to a few users depending on the ABAP system. On some ABAP systems there are only a few users for which the PW is reset and other systems 300.
    Example below of a system where I updated all user. In my pass only the following attributes should have been pushed thru to the ABAP system.
    However the valid from, accounting number and password have been updated as well.
    Thx,
    Laurent

  • [Forum FAQ]How to troubleshoot common issue when configuring user device affinity from usage data

    Symptom:
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    When you check the UserAffinity.log, you can find the similar error messages as below:
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    Setting auto affinity for user 'XXXXX\XXXXX'. UserAffinity 
    Found same state message existing. (was sent before) Skip sending same state message for user 'XXXXX\XXXXX'.. UserAffinity 
    Figure 1. Error Message in UserAffinity.log
    Cause:
    As the log said, there is a user affinity state message existing in WMI which prevents client from sending new user affinity state message.
    Resolution:
    We can delete the user affinity state message in WMI to force the client to resend the user affinity state message.
    We can follow the steps below:
      1. Run Windows Management Instrumentation Tester (“Wbemtest”).
      2. In Windows Management Instrumentation Tester dialog box, click “Connect”.(Figure 2)
    Figure 2.
      3. Type “root\ccm\statemsg” under the Namespace table and then click “Connect”.(Figure 3)
    Figure 3.
      4. Click “Enum Classes”. (Figure 4)
    Figure 4.
      5. Choose “Recursive”
    in Superclass Info dialog box.(Figure 5)
    Figure 5.
      6. Double-click “CCM_StateMsg” in Query Result dialog box.(Figure 6)
    Figure 6.
      7. Click “Instances”
    in Object editor for CCM_StateMsg dialog box. (Figure 7)
    Figure 7.
      8. Choose the messages that contain "domain/user_Auto" and click “Delete” in the Query Result dialog box.(Figure 8)
    Figure 8.
    After you delete user affinity state message in WMI, the user affinity state message for the user will be resent. After a period time, we can check the UserAffinity.log to
    see if the user affinity state message has been successfully sent. The related information would be similar as below:
    Successfully sent user affinity state message for user 'xxxxx\xxxxx'.
    Successfully created pending user affinity for user 'xxxxx\xxxxx' into WMI.
    Figure 9.
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    I'm not sure whether this is the appropriate place to add this but - a (possible) cause that I have seen which is not mentioned above is a request for an AAAA record (IPv6 address)
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  • Redirect_uri issue when authenticating user with live account.

    Hello,
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    Hi Steve,
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    Thanks,
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  • Received this when opening a link About:blank URL scheme what is it?

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