Dual dvr,s with quantum service

When setting up the new Quantum dual Dvr premium service can the dvr,s be setup to look like a single larger dvr or will it default to two seperate dvr,s which each will have a different name

Two different. Each with its own name.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Similar Messages

  • Does the Quantum DVR come with updated On Demand software?

    I am started to get really annoyed with the software in the Verizon Boxes. The timeout and no resume after a few minutes.  The fact that it doesn't show you what you've watched previously.  The 2x fast forward (if at all).  All of these things keep pushing us to Netflix and Amazon more and more.  Also, my neighbor has the new Cablevision box - it was like I suddenly got transported from the 1990's (the Verizon System) to 2008 era (the new Cablevision system) - and worst of all I was impressed by this!
    I was hoping that the Quantum DVR comes with new software??  Does it fix any of these issues?

    Thanks for the response.  I will be a more specific:
    2X speed limit.  I have never worked in engineerying cable boxes but I know that Amazon, Netflix, and Amazon have all figured out how to increase the speeds on devices they don't control - so I am not sure why Verizon can't deliver this.
    On long pauses the timeout does not remember that you were watching the show.  The resume show option goes away after some time - not sure how long it is but it is not long - perhaps 30 minutes.  When the resume goes away the 2X speed limit suddenly becomes very important because getting back to the point you left of can be painful.  Also, if you were lucky enough to be watching a show that had fast forward disabled you have no choice but to watch it.  Again, from a software engineering perspective - allowing someone to fast forward back to the point in the show that you left off should not be that difficult.
    As fars as knowing what you watched - Netflix and all of the other services know when you have watched a show.  So if you are working your way through a series it highlghts those shows that have been previously watched.  On Verizon you have no idea - so many times I start watching an episode only to realize that I had already seen it.  This is especially prevalent when the description of the episode does not provide enough information to evaluate the contents of the episode - such as "Season 2, Episode 3"!  Netflix goes one better and even allows viewer profiles - so you indicate who is watching and it keeps track of your watching and resume points.  In this day and age this is fairly basic stuff.
    I have seen that many of these issues have been noted on the forum for years now.  I had originally posted to see if any of the new DVRs actually had new software - making them worth looking at.  But it appears the most signfiicant change on the software that has happened in the last couple of years is the addition of ads at the bottom of the guide screen and enhanced widgets.  Does anyone actually use widgets on their computer screen - doesn't everyone have a smart phone in their pocket with the weather and traffic on it?

  • I updated my T21 with XP service pack 3- now my disk in my disk caddy no longer works ;-(

    I just updated my Thinkpad T21 with XP service pack 3. Now it seems the spare hard drives that I use in my disk caddy for backup call in to Device Manager but show as unreadable and will not show in "My computer".
    Has anyone else had this problem. I use the second drive to do full saves using Ghost to perform a disk copy.
    Message Edited by PatRetired on 12-10-2008 03:07 PM

    Uninstall SP3 and see if it comes back.
    T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
    T400 2765-T7U Windows 7
    Registered Linux User #160145
    FYI: I am not employed by Lenovo

  • External Hard Drive with Quantum TV

    I had a Western Digital hard drive connected to my old DVR.  When I got my new Quantum TV server, I found an esata port to connect it, but there is no software with which to make the connection.

    jaja714 wrote:
    This is the second time that I know of that a FiOS upgrade has wiped out our DVR recordings.  I'm not sure about other people but I am ALWAYS behind a few weeks with one series or another and ... if I attempt to catch up ... I will not be able to watch things being recorded while I catch up. I don't care about my external hard drive as they are certainly providing more than enough space (for now).  The problem is that we must sacrifice all of our existing DVR content.  So, I have to wipe 80 hours of saved recordings ... some unwatched ... to get 200 hours of blank space? This means that I completely missed the last two episodes of The Voice.  This means that my 18-month old daughter can cry all she wants but she will not be able to watch "Minnie Mouse's Winter Bow Show" for a very long time. Would you upgrade your computer if it meant you would lose all your data (spreadsheets, music, pictures, etc...).   *** VERIZON NEEDS TO FIND A WAY TO TRANSFER EXISTING DVR CONTENT WITH UPGRADES ***  
    I was all set to "upgrade" to Quantum TV, but my family & I as well have 80 hrs of programs we haven't gotten to watch yet. I will upgrade - when there is a whole month that none of the programs we record are airing.  I did some figuring and it turns out switching to Quantum will save me a few bucks a month by eliminating one of our two DVR's, and the set top box replacements will be the same price as the existing. Does anyone know if we are capable of connecting the new and old DVR's to our homes at the same time so at least we can watch our recordings on the old equipment while the new equipment records the new programs? Verizon will charge us hundreds of dollars for unreturned equipment if they do not receive the old stuff within 30 days - might it not be more customer friendly to make that a 60 or 90 day window for us couch potatoes that have excessive recordings? In any case jaja714, your question of:     "Would you upgrade your computer if it meant you would lose all your data (spreadsheets, music, pictures, etc...)." was inappropriate. The appropriate question is:     "Would you upgrade your computer if it meant you would lose all your data (spreadsheets, music, pictures, etc...) on the computer, AND LOSE ALL YOUR BACK-UPS ON REMOTE MEDIA AS WELL?". What with today's technology (Cloud storage and such) Verizon should be able to have customers upload their recordings to "the cloud" and get them back after the switch. JMO.

  • Horrible Issues With Customer Service

    I have never in my life received such horrible customer service from a company.  I swear that in order to rectify the screw-ups of my order for my move, I had to call the customer service line NO LESS than 10 separate times, if not more, with a total of at least 9 hours on the phone (more likely 12), quite a bit of it on hold, and most often not during peak hours. 
    I had originally wanted my residential triple play service transferred, but was told I could only cancel instead of transfer.  After I was on the phone for an hour discussing the options, I was told that my bill would be $10 less per month than I currently have ($140 instead of $150).  I agreed to it, and was sent a receipt stating that I would be paying $175 a month, which was not what I was told, so I had to call in again, speak to another rep for an hour again, so I could get the same rate as I previously had. 
    Later, I wasn't told that I had to turn all my old equipment in; I thought I would just take it with me.  I received an automated email stating I would have to return all equipment otherwise I would be charged for holding onto it.  In order to clarify the situation, I had to call in again, and was on hold for ANOTHER hour, and was told nope, had to turn it in, unless I wanted another needlessly complicated situation by the rep.  And I was told I HAD to ship it in.  I later figured out on my own that I could go to a location to turn in the equipment. 
    I had originally wanted the service turned on the weekend of June 7, but was told they could not do weekends, so I scheduled for the 9th.  I called back later, still over 2 weeks out, changing it to the 6th, but was informed that the original rep had lied to me and said I could do it on the weekend.  So I scheduled that.  I got a call back later from another rep saying that it could NOT be done on the weekend, so I changed it again to the 6th this time.  Again, all these calls were at least a half hour to an hour each. 
    I found out later that the last customer service rep I spoke with didn't annotate that even though I was cancelling the TRIPLE PLAY package, that the phone was to be cancelled at the same time as the internet and tv.  So, one day before I move and the my service is shut down, do I get a call from customer service saying that Whoops!  Even though the installation was Friday, and it was currently Thursday evening (the 5th of June), because they had in their notes that the phone cancellation was on Saturday (Again, not what was confirmed with the last rep - they were all to be cancelled together), that they hadn't sent out the package with the required equipment.  I was justifiably furious.  I asked them to overnight ship it, and they stated they would.  That did not happen.
    I came home from work on Friday evening at 7pm, and did not see the shipment.  I checked the tracking link, and it said it wasn't even shipped. I had to call in yet again to ask the status, only to find *whoops* It hadn't shipped.  Thankfully, this was the first rep who actually followed through on what they said to me, and felt terrible about my situation (as I had, at the time, been on the phone for a combined minimum of 6 hours) and he gave me $20 off each month for a year.  I felt much better that I was actually taken seriously and that perhaps the issues might be over as soon as I got the equipment. 
    I finally did get it Monday afternoon and was able to set it up by Wednesday due to some issues with power at the house. After that, I kept having DVR box problems, and was again on the phone for another two hours in 2 days (at midnight, no less!) and it turns out, I had to bring in the DVR to trade it in, because I sure as heckfire was not going to wait another 3 days minimum to get a new one shipped out to me.  Once it was replaced, everything seemed fine. 
    Now, I'm having troubles paying my bill online.  Yesterday I spent my entire lunch hour on the phone with a representative who didn't understand my request, and so we went in circles, where he treated me like I was a **bleep**, as if I didn't know how to log in to the site.  I just want to pay my bill online, but my username is still linked to my old account and hasn't been transferred to my new account.  I prefer paying my bills online, and I am unable to do so, because of the inability of customer service to transfer my old account online to my current one.  The representative basically said he'd talk to the web team, but reading between the lines he gave me no guarantee that this would get transferred over.  I have never in my life had such a difficult time with a service.  I do realize that I have had some compensation for the time that I have had to take out of my life trying to get all of these issues fixed, but, in the end, this much effort on my part for this transition is completely unacceptable.

    This has not occurred.  I was sent an email this morning stating that my account was fixed, and for my inconvenience I got a free On Demand movie (which I don't care about).  I want to pay my bill online, but it's still set up with the old account.  If this does not get remedied by today, I will be bringing the entire situation up to the regional president.  This is completely unacceptable.

  • Unable to install SQL Server Express 2012 with advanced services

     Unable to get file (SQLEXPRADV_x64_ENU) to execute (to start installation process).  I'm on Window7-64 - did move file from download area to its own folder within C drive.  Did find post about converting file to a zip (I'm using winRAR) but
    I only get AUTORUN text file with but will not unzip.
    [autorun]
    OPEN=SETUP.EXE
    ICON=SETUP.EXE,0
    Help  Thanks Brian

    Hello,
    Can you use below site to downloadSQL express with advanced services.1-3 G file is one you need to download .this would be direct executable file.
    http://www.microsoft.com/en-gb/download/details.aspx?id=29062
    Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers

  • Anyone know how to contact anyone in Verizon headquarters?  Since I'm not getting anywhere with Customer Service

    I'd like to express how unsatisfied we have been with Verizon on an issue that has been ongoing now since March 14, 2014.  It involves an upgrade on one of our lines.  After all these months, phone call with customer service, Tech support, and visits to a Verizon stores, I would hope that there are ample notation on our acct but since I've had to explain the situation on a bi-weekly time frame, I would assume that no one has documented any contacts.
    We've been with Verizon for few yrs now and I have always been very satisfied with Verizon who, up until now , always provided excellent customer service in their knowledge, concern, and customer satisfaction.  But I have to say, every positive outlook I've had with your company has been wiped clean with the worst service we have received in the last few months.
    We upgraded my daughter's phone on 03-14-14 with a Samsung Galaxy Mini from an Iphone 4s.  Within 24 hrs, the phone failed.  After 2 visits to a Verizon store the next day which took 6 hrs, we still had to return the next day to speak to a manager.  The 2 stores advised us to make a CLAIM on the defective phone thru our insurance plan with Verizon.  A CLAIM on a 24 hr old phone!!  A 3rd visit with a manager finally convinced him to replace the phone with another new phone at the store.  Within 2 weeks - issues began to occur with the replacement phone.  Several visits more, several calls more with Customer Service, several calls more with tech support which adds up to soooo many of our time taken up to simple have temporary "fixes" is outrageous.  If I billed Verizon for my time, perhaps the situation would have been resolved more quickly.  Each visit lasts approx 2 hrs, each phone call approx 1-1 1/2 hrs.  We are talking at least 2x a month for the course of 5 1/2 months.  Plus the time it takes to get the phone back to where she needs it - contacts, apps, internet. 
    Not once were we offered a new phone or replace the phone.  Not until today.  Replace the phone with the same phone that my daughter has grown to hate.  So basically a 3rd phone - same phone.  She is not interested in this phone any longer.  She dealt with this phone model for far too long.
    Today we were offered to replace the phone with same phone, or pay for a refurbished Iphone 4.  So basically she would be going back to her original Iphone 4s before the upgraded WITH a cost.  So her upgrade was wasted, we'd paid over $200 for a defective phone, and would need to pay for an even older model Iphone 4 and have to pay for it.  Why wasn't she offered a different phone within those 30 days after the upgrade and 6 visits? 
    Every rep at the stores, every rep in tech support would provide a different reason for the issue.  Finally, tech support advised not to download apps.  WHAT GOOD IS A SMARTPHONE IF YOU CAN'T HAVE APPS???  We are talking about a 20 yrs college student who attends school in another state.  Do you know the trouble she has to go thru to visit a store? To find 2 hrs between being a full time student with 2 jobs to sit on the phone with a tech support or go to a Verizon store?  Once-ok  Twice-maybe  BUT for 5 months?
    She's not eligible for an upgrade.  She will be stuck with a phone that she had grown to hate.  And I with customer service which I've grown to hate. 
    Finally, The Edge.  Trying to find a way to make my daughter happy, I spoke with 4 representative today about the Edge.  Each rep gave me 4 different information.  1st rep advised Edge phone could not be used on another line so I could not use a line eligible for the Edge and give that phone to my daughter since she isn't eligible for the Edge.   2nd rep advised that although new phone thru edge must be used by same number that it was eligible for, we could use the current phone o that line for my daughter.  My son currently has an Iphone 5 and is eligible for the Edge early upgrade.  He would not have to return his Iphone 5 so my daughter could use it.  However, all the lines would have to go to the More Everything Plan and share the Data between all our phone lines.  3rd rep advised the cost would almost double from our current $358 to go to the More Everything Plan so suggested to have 2 accounts vs just 1.  4th rep advised not every line needs to go the More Everything Plan, we could not keep the current phone, and my daughter could get a replacement phone but same phone or made exception to offer the Edge early upgrade to my daughter but only after we go thru the replacement program because the phone we send to Verizon has to be in good working order/no defects. 
    After 5 1/2 months, it is now Verizon that is indicating that we have a defective phone and can't accept it thru the Edge program or we would get billed approx $299 for a defective phone.  After 5 1/2 months of me calling in about a defective phone that not one rep replaced because they "fixed" the problem ( by the way, a temporary fix is not fixing, if it was fixed I would have made those calls today or writing this email), I am now being told her phone is defective.  She advised to get a replacement phone first, return the old phone, activate the new phone, then call in to get the Edge early upgrade.  So my daughter would have to do all this, plus add contacts back, apps and whatever else she needs to use her phone just to turn around a couple weeks later and do it all over again with the new phone thru the Edge program.  Once again, we are the ones having to be inconvenienced and go thru all these steps.  Did I mention she is going to be studying abroad in Italy beginning Nov?  So the idea of having to wait 2-3 weeks for a new phone and having only a week or 2 to test the phone to make sure it's working properly before she's out of the country doesn't sound appealing to me.  Verizon has made us have a defective phone for 5 months advising it's in good working order after each and every "fix" but Verizon will not accept that phone if returned in the same condition as a phone in good working condition.  Do you see the irony in that? 
    I have reached my limit and after 5 yrs of my brother in law trying to convince us to switch to AT&T where he works in their Corporate Office, I can honestly say I will not be sad to leave Verizon.  Especially when one of your reps simply provided me with the contract end dates to provide to AT&T because they offered to buy out our contract.  No effort in customer retention what so ever.  That was a phone call on Thursday. 
    And yes, one of your tech reps tried to convince me of all the hassle it would be to switch and time AT&T would take to buy out our contracts but honestly it was the pot calling the kettle.  I am not in the position to discuss hassle and time after 5 months of getting that with Verizon.  Did I mention it's my brother in law so we would be getting special treatment and no out of pocket expenses to switch.  It was my loyalty and satisfaction with Verizon that has kept me from switching all these years.  Something Verizon clearly does not appreciate. 
    So can you guess where I am with confidence that your customer service department is knowledgable about the plans/offers?  Where I am that I can trust what I'm being told?
    I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue. 
    On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service. 

    Jneklason wrote:
    ~snip~
    I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
    On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
    I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
    I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

  • Problems with Target service agreement

    Problems with Target service agreement to repair my ipod nano. I have gone to the BBB. Who can I contact at Apple to let them know the poor service that Target gave with a Apple product?

    Apple Customer Relations (800) 767-2775

  • Performance Issues with Location Services

    I am having performance lag issues with most apps with location services turned on. This is a new issue that has crept up after update to iOS 4.2.1. Apps get slow and upon exiting the location service is still active as indicated by arrow icon in top right of screen. Any recommendation short of killing all location services? Note this even occurs in apple apps such as photos.

    Have you tried basics from the manual?
    restart.
    reset.
    restore.

  • Since you don't allow emails any more – I suspect because of the numerous complaints with your service and the way you treat people that you don't want documented, I am calling and I want this call recorded for future reference. I have been a long time fa

    Since you don’t allow emails any more – I suspect because of the numerous complaints with your service and the way you treat people that you don’t want documented, I am calling and I want this call recorded for future reference.
    I have been a long time faithful customer of vzw and although the past year I have been late on payments many times and really couldn’t afford your exorbitant prices for services lots of other companies offer sometimes three times cheaper than what you charge, I have hung in there trying my best to meet my obligations.
    This month has been no exception. You don’t know the background; the whole story of people’s lives. I know you could care less because all you care about is the profit-the money that comes in.
    I was told when I agreed to pay my bill on the third per the recorded message that I had 14 days to pay…you cut me off anyway. The phones are not the tissue; your suspending my service means I cannot work. I may lose my job…how do you justify that? In any case? The least you could do would be to keep 4986 on and cut the phones off. But no. You refuse to compromise and meet the basic needs of your customer. What does that say about your company? I tried to call back on three separate occasions to tell you I couldn’t pay because of unexpected expenses but couldn’t get out of the automated system…sadly couldn’t get to a real person which also speaks volumes to me.
    All this tells me this is a company I don’t wish to be affiliated with any more. As soon as I can, I will discontinue service with you…I know you could care less. I will honor the remaining portion of the contract but that’s it. You don’t deserve my business. I am a good, hardworking person who, at the sacrifice of myself and my needs, always pays her bills…albeit late at times. I realize others tell you stories and lies to justify themselves. That’s not me. If you knew what I had been through the last 7 yrs you would marvel that I am  still on my feet…don’t judge too quickly. You could be wrong…and in my eyes you are by doing this to me.
    God will see us through this extremely scary time of that I have no doubt. No thanks to your company and lack of understanding and mercy. I am doing the best I can. Sadly you are not.
    See I have choices. MANY choices of providers for services you offer. I don’t have to be treated like this. I don’t have to succumb to your coldness and callousness. I intend to choose better (and cheaper). If your company doesn’t get the “people factor” back you will be sorry.

    Problem here is you admit you cannot afford the service.
    And you want to blame Verizon for losing a job because you have no cell phone.
    If your job depends on that phone I would pay it on time every time if you need a job to pay your bill.
    No other service is going to treat you any different. And if you cannot afford Verizon's monthly invoice how are you going to afford new devices, activation fees, possible security deposits on any other cellular carrier? You can't.
    Also if you made an arraignment to pay and then decide you cannot do so, why should Verizon extend you service or credit, or why is it you want to use the service and data and not pay for it as agreed.
    Get a prepay phone. Its evident the cost is too high for you to afford on post pay.
    Good Luck

  • I am having trouble connecting to my network all of a sudden. It is not an issue with the service/router. I keep getting kicked off and getting a ! in my airport... anyone know what's up with this?

    I am having trouble connecting to my network all of a sudden. I am able to connect to other networks but not my own. It is not an issue with the service/router because other devices connect fine. I keep getting kicked off and getting a ! in my airport. Last time it happended I called apple and the suggested I wipe my HD and reinstall everything. I did and it did not work. One day I turned my laptop on and it connected no problem. Now it has kicked me off again. I tried resetting my IP address but that does not work either! Has anyone had this problem?

    Try this:
    Apple menu / System Preferences / Network.
    Click Location: and select Edit Locations..
    Click + (plus sign), and enter a name for the new location - anything will do.
    Apply this.

  • I reached my 1000th hour logged on the phone with customer service

    I've been using Verizon jetpacks for 9 months now.  Seemed like a sweet deal. Prepaid. Convenient. Fast and reliable.  WRONG!  I logged my 1000th hour on the phone with customer service today after a 5 hour "troubleshooting" session, second one this week. I've been having to make this exact 5 hour phone call every week sometimes up to 4x per week.  I've never spent less than 3 hours on the phone or gone more than 4 days without having to contact customer "service."  Naturally, this is pretty ignorant sounding.  But, I paid $100 for a significantly small amount of data.  I prepaid to be exact. For a service to be rendered one must be able to receive the service paid for.  That's simply not the case.  I paid $100 for this data already and can't actually use it with any convenience. Unless of course, 5-20 per week on the phone with customer service is typical of any other company.  Other than Virgin Mobile, No.  It's in fact an extremely absurd amount time for ANY customer to spend on the phone with ANY customer service.  No exception.  I feel rather abused, used and ****** over by this so call "service".  I lost 6 clients. They all sued me in small claims for $3000 each for failing to maintain my end due to my weekly dose of hours on the phone with customer service and NOT doing the job I was employed to do. Nope. Instead, I spent my time with Verizon Customer Service and COURT! Yay!  So, I've lost my home, my car was repo'd, $18k loss, 6 customers... and not one time has Verizon spent one second and said to me "Verizon could be the problem"... NEVER has that been the case in all 1000 hours logged.  Interesting?  No.  Just abusive.  I resent having to call customer service at all any more. It's even causing my mental health to suffer after all this.  You know what is found every time?  I'm on a prepaid plan on a device customer service told me to purchase.  But wait... thats the second device.  Every week I'm told The OTHER device is the one that works with this plan... then a few days later, no that other device is the one that works with the plan, a few days later... The OTHER DEVICE IS THE ONE THAT WORKS.. FFS. See a pattern? I've been directed by Verizon to replace my device 3 times, at $100+ per device plus the $10 sim card, plus the 5 hours on the phone with them every few days.  I'd say there's an issue with customer service.  First, yes it IS possible there is an issue on YOUR end.  I'm pretty sure that having to buy a new device every time I call isn't really the best answer.  Second, for the extremely limited amount of data I can't afford to watch a video for fear of capping my data before the end of the 30 days because its 10gig of data.  Yeah, 2 whole movies worth!  Third, its possible to be wrong, yet Verizon has never, not one single time chose to check their end.  ALWAYS and ONLY my end. I don't find that surprising or ironic, I find it the most ignorant and worst customer service in existence only second to Virgin Mobile.  Virgin mobile did finally acknowledge the issue was in the broken tower nearby. It took them 6 months and yes... 100's of hours on the phone.  Verizon hasn't made any effort to accept responsibility for this issue.  I'm sure they are very sincere when they are consuming my 5 hours per phone call trouble shooting my device for the third time this week.  It's actually to the point where they have violated their terms of service and failed to look into an issue on their end.  The tower has been hit.  Hmmm... Ironic. Its quite a distance from here, but is a main tower that has caused an outage across my state. Verizon couldnt tell me that?  Is that admitting your wrong so hard to do that it's easier to spend 5 hours on the phone trouble shooting my device than 5 mins looking for outages?  Yeah, it could have saved my house and job, but I'm the customer... clueless idiot at the mercy of a company who is never wrong nor makes an effort to correct an issue on their end before stealing my hours from me.  At one point, I actually fell asleep in my 2nd hour on hold.  Customer service? Nope, a waste.  I could dig it if this issue was on my end, but I'm confident that spending up to 20 hours a week troubleshooting to no avail is a HUGE red flag that its not on my end after all.  Only cost me a house, a job, car and $18k plus court costs and fees.  Fair? Nope.  But it would be nice if just ONCE there was an initiative to provide actual support to a customer. I KNOW if this is my experience it is impossible to be an isolated incident with me alone.  If I'm tying up 5 hours on the phone, what is the next guy doing? waiting to trouble shoot his box for the next 5 hours over a downed tower. Pride is what that is. People too proud to be wrong at someone else's expense. Definitely an issue if I've paid $900 in 9 months and I spent more hours on the phone with customer service than I have online.  Pretty ******. Verizon, you ARE WRONG. Owning it would save the embarrassment of having to ***** about it on this site. I didnt' deserve my losses and it was at my expense and it is STILL at my expense that I'm having to contact that 888-294-6804 number. I've got it memorized like it was my best friends number - that's how often and how many times i've used it. Shame how simple it would be if Verizon wasn't so ******* proud and spent a few moments looking for issues on their end before stealing 5 hours from me doing the obvious over and over and over again... Small claims can be used to sue up to $3k. Looks like that's my only alternative, perhaps if I do that maybe checking for issues on their end will occur instead of pretending its impossible.  It feels like I went to mcd's and paid for a meal at the window that took 5 hours to get a bag of raw patties thrown at me from inside after sitting at the window for 5 hours and waiting. I'm wrong  of course. I'm am the customer.  How could I possibly be right? I've troubleshooted my device over 1000 times. Of course its on my end. Must be.... 1000 times isn't enough to find out there's a potential issue that isn't related to my specific device, no? Is it gonna take 1000 more hours on the phone before one of the representatives decide to look for an outage before the 5 hours of daily trouble shooting? Thats a huge red flag that just keeps getting ignored.  I can't think of any other companies besides these two internet providers that finds that acceptable.  Better Business Bureau didn't. I'll be filing that complaint with them next.  High time Verizon stepped off such a prideful pedestal and seek a remedy before a class action suit sinks them in the future from all other raging bitches not being provided with reasonable service.  It's not a rant, this has been a life shattering experience for me and a simple quick check for an issue on their end could have prevented it.  BAD BAD BAD Customer service policies to keep a customer on the phone for that length of time to repetitiously check the exact same thing repeatedly every few days.  Disgusted.  How dare that term "service" even be used if they can't provide "service" via support or otherwise.  I'm on the internet finally after 10 hours and the news reported the Verizon tower down. Not verizon... A police officer interviewed on a Detroit News station instead. God knows police have nothing better to do in Detroit than make news appearances for verizon. 

    Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
    And how do you lose a home and job and be sued as you claim. What over 10 Gb of data? Give me a break
    In my city small claims is $5000.00
    And over that amount you can go to a superior court to have your issue settled.
    http://www.bbb.org
    Good Luck, Elector

  • Unable to Connect Oracle 7 with Data Services 3.2

    Hi All,
    I am incredibly facing an issues with Oracle 7 connecting with Data Services 3.2. with Native client drivers (TNS Names).
    The client legacy application is on Oracle 7, they are moving the data from legacy to SAP ECC. My role is to transfer the data from Oracle 7 to SAP ECC, We are using Data Services 3.2 for conversion. This Data Services 3.2 is not connecting with Oracle 7 by using oracle native drivers (TNS Names).
    I am able to connect Oracle 8 client with SQL *Plus, but with Data Services its not connecting, I am able create Data Store but when try to import the table the error message I am getting like "ORA-24316: Illegal handle Type"
    Is there any other solution for this to connect, or Is Data Services 3.2 will not connect to Oracle 7 since its older version.
    Please reply with your thoughts, or with some solution.
    Appreciate your prompt reply. Many thanks.

    Hi Paul,
    Currently I am using ODBC connection to read the data from legacy Oracle7, but ODBC is very very slow, queries are taking hours to fetch the data. Is there any other solution by chance... I read that DataDirect is the one can connect to any versions of oracle and its bit faster, is that true. Please clarify me. If that is the solution where can I get this DataDirect drivers for oracle 7? Please advice me.
    Thank  You,
    Ashok

  • No result while creating a service consumer with Web Service Wizzard

    Hi,
    I've tried to create a service consumer with Web Service Wizzard in SE80 by using URL/HTTP Destination but nothing happens. After the popup with logondata for the WSDL I get the CRM start screen and nothing has been created in the given package.
    technical details:
    I use a CRM 5.0 system with SP15 (SAPKB70015).
    I created the provider service at a 7.10 system with SP5 (SAPKB71005) via SPROXY, SOAMANAGER and WSPUBLISH and get the WSDL-URL from Service Registry.
    The Service Registry of the 7.10 system serves as central Service Registry.
    Has anybody an idea ?
    Christoph

    Guy,
    Thanks for your reply.
    This problem has been solved. Since I haven't turned on everything that to use transaction SOAMANAGER needs. After complete the switch-on works, the problem never happens again.
    Thanks again.

  • HT4437 I want to develop a software with AirPaly service for business things. How can I get the permission from Apple?

    I want to develop a software with AirPaly service for business things. How can I get the permission from Apple?
    This one is used in Windows laptop, and I want it support AirPlay service, but Apple doesn't publish the AirPlay protocol.
    Many thanks.

    Create a developer account, then access he developers forums and see if you can find the information that way 
    The other option would be to simply contact Apple directly.

Maybe you are looking for

  • Cover Flow in iTunes

    When I try to get album artwork for iTunes, a message pops up saying that I need to sign into the ITunes store. But when I do, I still don't automatically get the "Cover Flow." I'm working in Windows XP. Has anyone had this problem?

  • Stop Purchase Order creation via a user exit...

    Hi all, I have a requirement to display an error and hold the PO creation when a material in PO doesn't have a planned price. I used the enhancement MM06E005 and EXIT_SAPMM06E_012 within that. I checked the material planned price and passed an error

  • Missing apply during import panel in lightroom 4

    Missing apply during import panel in lightroom 4.

  • Keyfigures

    Where we use transactional ods and transactional cube? and why shd we use? In restricted kf "we hv to use variable value" only isn't it? calculated kf is for using "formulas' only isn't it? thanks,

  • Comparison insertion/search time between different Collection class

    Hi, Does someone know where I can find a clear an complete comparison between different JAVA class which implements interface Collection? I want to compare: - elements insertion time - elements search/removal time Thank you very much in advance Diego