Dual Layer DVDs not playing in DVD players...

We have burned dual layer DVDs straight from DVD Studio Pro 4 and also from Toast 7.0 - they all play on our Macs but do not play in any of the DVD players that we have here on sight. Am I missing something or is it typical that the dual layer burned disc is not supported on a standard player? Thanks.

Currently I have Memorex DVD+R DL
I hate to say this, but there are a number of reports about inconsistency with Memorex DVD5 and DVD9 blank media.
Is there a chance that you could move to a different brand?
Toast, I believe, burns in a way that tricks players into seeing a DVD5 disc. Try to burn from it, rather than from DVD SP.
Also, try some better brands, ie Verbatim or even Sony.
best wishes

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Dual layer DVD will not play after iDVD burning

Hi All,
I am having some trouble making a useable DVD. I have a video that I recorded and imported into iMovie (2h33m long). I exported it to iDVD, which told me that I needed to use a dual layer DVD to make it fit. Here's where I noticed the first problem: iDVD has one option for a dual layer disc, stating that it has 7.7GB storage space, and my discs have 8.5GB. I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD. After burning two discs, I still do not have one that works. It comes up as "supported disc not available" on my Mac, and as a blank disc on any other machine I put it in. It will run on my coworker's brand new iMac, but that is the only one. Am I doing something wrong? The only mistake that I have corrected since I have tried all this is changing the aspect ratio back from 4:3 to 16:9 in iMovie (I am not sure how that happened, as the video was originally recorded in 16:9). I am re-exporting the file to my desktop now in the proper ratio, and changed the quality to HD. I am waiting for the file to encode as we speak. Any help would be greatly appreciated, as this work is for my local school board and is very time sensitive.
I am running a 28" iMac, 2.66GHz Intel i5, 8GB RAM, 1TB hard drive on OSX 10.6.8.

I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD.
That part I don't understand.
iDVD encoding settings:
http://support.apple.com/kb/HT1502?viewlocale=en_US
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t. The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US

Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault?

When I spoke to a person about upgrading from Premiere Elements 10 to 12, I specifically asked if the program could burn DUAL LAYER 8.5 dvds and I was told that it could. That is the ONLY reason that I upgraded. Since recording in full HD the files are larger. I video plays for local theaters. I have been trying to burn a disk that is 7.5GB (2 hours 15 minutes). I bought RIDATA -RDL 4x 8.5GB disks. Then had a dual layer burner installed in my computer. Premiere Element dialog "incompatible disk" The RITDATA says the problem is Adobe, the Geek Squad says the problem is Adobe.
SO ANSWER THIS QUESTION: Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault? I am trying to burn 18 copies of this video (no copyright infringements) and don't tell me to to divide it into 3 disks.

drowning
Can Adobe Premiere Elements 12 burn a dual layer dvd disk?
Short answer: Yes.
What are you burning to DVD disc - DVD-VIDEO on DVD disc or AVCHD format on DVD?
Does your DVD CD burner support double layer single sided discs?
Premiere Elements is supposed to (been there and done that....)
1. burn to Folder (8.5) for Publish+Share/Disc/DVD and Publish+Share/Disc/AVCHD
(you take the VIDEO_TS for the former and BDMV Folder in the latter to a program like ImgBurn
for the actual burn to the DVD double layer single sided disc)
2. burn to disc 8.5 GB/240 minutes
Have you gone the burn to folder Folder (8.5 GB) route?
Have you tried another brand of disc in spite of by the disc manufacturer and the Geek Squad are telling you?
A double layer single sided disc is labelled 8.5 GB/240 minutes. In reality, that 8.5 GB is 7.95 GB. Where are you
coming up with 7.5 GB for your disc? Was that due to typing glitch?
Please review and consider. Any questions, please do not hesitate to ask.
ATR
Add On..Have you updated 12 to the 12.1 Update yet? If not, please do so using the opened project's Help Menu/Update.
This is not Adobe. Rather user to user.

Dual layer DVD works on Mac, not on DVD player

I burned a dual layer video DVD (Verbatim DVD+R DL, what else?!) of a longish video. Works fine on the iMac, but my stand-alone DVD player can't use it.
So, my question is: if a DVD Player can play commercial dual layer DVDs, why not home-made ones?
Comments and suggestions welcome!

Hi Klaus1
My first (and only) thought is
BURN SPEED - Set it down to x2 or x4 MAX
Most common origin of DVDs that only plays on this or that or even not on Mac that burned them is speed of x16 etc.
Yours Bengt W

Playing dual layer dvd's with iBook superdrive

I've burned a couple of dual layer DVD's (8.5GB) with my iBook G4 and an external Lacie DVD burner.
I used Toast 7, experiencing no problems at all.
The DVD's play perfectly using the Lacie driver itself, or my Sony DVD player, or even a 10-year-old Pioneer DVD drive on my PC.
But... my iBook Superdrive refused to even read them.
The disk just makes a couple of turns and then the superdrive ejects it with no message.
The superdrive plays perfectly the commercial dvd's, which I know are usually double layered.
Does that mean that superdrive is not compatible with burned dual layer dvd's?
iBook G4; iPod 60GB v1.2.1; iTunes 6; Airport Xpress Mac OS X (10.4.4)
iBook G4; iPod 60GB v1.2.1; iTunes 6; Airport Xpress Mac OS X (10.4.4)

I don't believe the SuperDrive for the iBook is set
up to read/write the dual layer DVD's.
I didn't expect it to write DL DVD's, that's why I used an external burner.
The problem is when reading the burned dvds
Go to your Apple Menu and select "about this mac".
Click on the "more info" button and navigate to the
Disc Burning label. Select it.
If your SD is dual layer compatible you'll see "+R
DL".
It says generically that SD reads DVDs
What speed were you burning the Dual DVD's on the
LaCie?
don't know, really, but Toast is set to burn disks at the best speed:
one was a DL DVD+R 8x, the other a DL DVD-R 4x
it's IMPOSSIBLE that SD can't read dual layer DVDs: commercial DVDs are 6-7GB, they MUST be DL and they play perfectly.
and if it really can't play burned DL DVDs, that's really a shame! >:-Z

Can HP 15-d103tx play dual layer dvd or Blueray discs

I would like to know if my HP 15 d103tx notebook can play dual layer dvd's and blueray discs.

Hi:
Below is the link to the product specs page.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04206739&tmp_task=prodinfoCategory&cc=us&dlc=en...
All it states is it comes with a SuperMulti DVD burner.
It will play dual layer disks if you see a small DL on the DVD bezel.
It will definitely not play blu-ray disks.

Dual Layer DVD's compability with Settop DVD players

Is there any problems with playing Dual Layer DVD's on a normal consumer DVD Video player?
Is the DVD Video Player able to read the DVD-r DL or DVD+r DL disks at all?

Hi Chris,
All my previews go out through a bit setting DVD 5 downsized system. It's probably 3 years old now. I must admit until yesterday I had completely forgotten about this. As it's just part of the workflow. From having looked around last night my understanding is currently that some +R recorders now come preset to bit encode for DVD-ROM straight out of the box.
I will also have to look into what Toast is currently outputting. You know the old adage if it ain't broke.....
I have been very slack with respect to my DVD 9's. I simply use toast as I have normally post authored my build folders. But, those good results may be in part due to the fact that pretty much all my product goes to producers and DVD facilities. So it's either going to end up on a relatively young machines or PC's. None of it would end up in a home i would think.
Good Luck.

Dual Layer DVD's not burning with Disk Utility

I successfully created two dual layer DVD's with a disk image that I created in iDVD. Checked both of those disks in a DVD player and both work fine. Now trying to burn more copies with the same procedure, same disk image file, same media manufacturer and all are failing. Any ideas? I can still successfully burn short videos on regular DVD's from iDVD so my burner has not completely failed. I had created a disk image out of the material that I need on the dual layer DVD because it's about 2 hours of video and iDVD was ejecting the disk too early without burning.

Sounds like the burner may have failed. It can fail in a way that only larger items cannot burn. Take it to your nearest Apple Store or Apple Authorized Service Provider to have them check it out

IMac G5 not able to burn dual-layer DVDs

My iMac should be able to burn dual-layer DVDs, but it always seems to fail part way. It manages to burn DVDs and CDs fine.
I've read about using compressed air inside the drive to clean it, but I'm not sure how to go about doing that.
It's a MATSHITA DVD-R UJ-846 drive.

Have you tried repairing permission & restarting?
Have you tried a different brand of DVDs?
Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
"I've read about using compressed air inside the drive to clean it, but I'm not sure how to go about doing that."
If your drive needs cleaning, cleaning kits can be purchased from any store that sells CD/DVDs.

Dual Layer DVD player or not?

Maybe I should know it, but can anyone tell me if I have a Dual Layer or DVD-9 player on my iMac ?
Model iMac7.1 - 2 Ghz Intel Core 2 Duo, bought in november 2007.
I like to know if I can run the Adobe CS5 DVD before I buy it ...
Thanks!

I did check 'About my Mac' , but can not find anything about DVD Dual or 9...
To confirm, you did click on More Info to get to System Profiler, then in the Hardware section, Disk Burning, what does it say under "Disk Write"? For example, mine says:
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
which indicates a Superdrive that can write to both DVD-R DL & DVD+R DL disks.
In the product information on the web there was a specific warning: DVD player must be able to run Dual Layer DVD (DVD-9). This is the reason for my question ...
You may want to ask Adobe what they mean by that. If it's just to read dual layer disks, then like I said, any DVD drive can read a dual layer disk. But if one of the apps in CS5 needs to write to dual layer disks, then the recording capabilities become important. To me the wording "...player must be able to run..." infers that it's read, not write.
However, I believe you are in luck. Everymac's website reports that your Mac should have a dual layer capable Superdrive. (Limited to writing to DVD+R DL only. But again, should be able to read any dual layer disk.)
[http://www.everymac.com/ultimate-mac-lookup/?searchkeywords=iMac7,1|http://www.everymac.com/ultimate-mac-lookup/?searchkeywords=iMac7,1]

Satellite P30-145: drive will not recognise dual layer DVDs

I have a Satellite P30-145 with a DVD SupermultiDL drive. When I first got the PC I could write dual layer DVDs without any problems. Now the drive will not recognise dual layer DVDs at all. Even ones from the same box that worked fine previously. I'm using Verbatim Double Layer DVD+R 2.4x discs.
After much searching on the internet I downloaded and ran DVDInfoPro. This application reported that the drive did not support DVD+RW DL. Very strange!!
Can anyone help? The drive is a Mat****a DVD-RAM UJ-831S.

Hi Lan
This drive is definitely DL one but I can just imagine that drive is defective and can not calibrate lens in the right position. This notebook model is more that two years old and if you have used this drive intensively I can really imagine that DL function is defective.
What you can do is to clean the lens and see it this will help.

Dual Layer DVD not recognized

When I insert a dual layer DVD, it only shows 4.5 GB free space instead of the 8+ GB. I'm trying to burn a video requiring 6 GB, but says I only have 4+ GB available. Am I missing something?

Under Project Info:
Click Here:

Dual layer dvd burning

Hi,
I need some help regarding dual layer dvd burning.
I never burned a dual layer dvd before and am going to in the next few days for a big movie screening. So I better get this right.
How do I set the layer break? do I just set it to be automatic or should I set a chapter in the track? if yes, then where do I suppose to put the chapter.
Is there any advise regarding dual layer burning ? so that I have less possibilities of messing things up.
Its a 115 mins movie. Im planning to encode it with 6.5 avg 8 max.
Is it safe to put a lot of chapters in?
I won't have dvd menu. I will just set it to play straight away.
thanks.
Jack

I'm not an expert in the least but I have worked with duel layers and let me tell you than can be a real s.o.b. I'm not sure what the scoop is on them but they tend to glitch out while your burning. I made three and 1 worked perfect the other two not at all and for some reason the 1 that did work only played on about half of the DVD players they were played on. When I got it into a DVD player that worked the chapter markers were not a problem. I had four seperate segments that were linked up and played fine. We used this for a screening in front of about 400 people.
Our feature was about the same length as yours so after the screening we decided to just take the quality down a little (which you can't even tell) and put it on a normal DVD R. We saved a ton in duplication.
Setting the Duel Layer is pretty easy, it's all in the inspector under the disc/volume tab but make sure that in your outline window the main DVD at the top is highlighted. I don't think it matters if you have a chapter in the middle of the footage or anything like that. You can just link up one long stream if needed. Be sure to try out the DVD on the actual player you are going to use. Good luck.

Dual layer DVD playback problems

Hi Everyone -
I am struggling to make a dual layer DVD that plays back properly. It is for a 76 minute film plus several bonus items.
Total disc space used is 6.4 gig
The film was compressed to a bitrate of 7.1 with a max of 8.3
Audio compressed to 492 kbps (or whatever the 400ish setting is)
Project compiled fine (although I did get a "video bitrate too high" error the first time, then lowered the bitrate.)
Set to
red laser
dual layer
OTP
layer switch set for chapter 12
I've done a few test dual layer discs in the past successfully. What I have done differently with this one is add a lot of bonus material, so there are some 20 or so small video files and a commentary track and two additional audio tracks.
I do not get any error messages while compiling or burning.
The second attempt played back on my mac, at least the main film did. It struggled playing a couple of bonus features and would play others at all.
It loaded on my Mintek portable player, but wouldn't play any video.
It did not load at all on my Cyber Home DVD player or my Panasonic Blu Ray player.
I am wondering if all of these additional small files (none over 2:30 minutes) have caused some clutter that causes the machines to struggle.
I am also wondering if this will be solved by replication, which I am going to do.
I will keep trying though.
If anyone has any advice, please let me know.
Thank you,
Joe Grisaffi
Houston TX

You may want to lower your bitrates and audio rates. They seem high, and I am not sure how much the extra material is that you have (in running time), it looks like about 40 to 50 minutes, so total time of about 2 hours or so? The rate may just be too high for the player to handle. Depending on the material (fast action vs seaking engagement for instance) you should be able to get this on a DVD 5.
Make sure you also use DVD+R DL discs, they are the most compatible. I burn a ton of them and do not have issues playing them back. Use them all the time for proofing and testing prior to going to replication.
As to it not starting properly, some players can get a little finicky. A good practice is to start the DVD with 3 -5 seconds of black, usually in VTS 1 (when you look at the video layout). Also, do you have each clip on seperate tracks or one long track.
As to DLTs, replicators are now accepting USB files also with a "Tape Image" layout on them

Recommendations on Dual Layer DVD Burner Purchase

Anyone have any recommendations on a Dual Layer DVD burner to purchase to replace the old superdrive?

Nope - both formats are for both platforms, but there was a spate of +R players and discs made available on PCs when Apple were only using -R. However, I have two or three PC burners that were -R only (and are now sitting on a shelf somewhere) from those days. The capacity of both is so close as to not be an issue, although +R does hold slightly more data. The gross capacity of a DVD-R is 4.7GB, which is in fact 4.372GB when used in a computer. For DVD+R the gross is 4.73GB which converts to 4.377GB on your computer. I guess for some folk that additional capacity might be necessary, but it isn't really worth worrying too much about, IMO.
Using dual format drives is a good idea, as you can then use either type of disc... however if you read into the background of the formats you'll see that -R is slightly ahead of +R in the compatibility stakes, although more and more players are able to deal with both equally well.
When it comes to burning a DVD in your superdrive, the slower you burn the better the compatibility is likely to be, however some folk report 100% success with fast burns every time (I've had my share of problems with faster burners). As long as you get an Apple compatible drive you should be OK, if faster burning is what you want to do.
Layer break points - on a dual layer disc there comes a point when the laser in the player has to switch from the first to the second layer in order to access the data written there. The point at which this happens is controllable by the DVD author and is called the layer break point. However, on some media (specifically dual layer DVD-R) there is no point in setting this up as the first layer will get written until full, no matter what. There will then be an automatically set break point. When this occurs the change over is flagged as 'seamless' which is intended to make a smooth switch over but there are some players which cannot handle this kind of switch and it needs to be flagged as non-seamless. Other types of media (DVD+R DL) will allow you to set the break point where you want it and will allow you to set it as non-seamless. This helps increase the compatibility of your disc when playing back in set top players.
In DVDSP this means it is probably better to use DVD+R DL media when creating a DL sized project.

Dual Layer DVDs not playing in DVD players...

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