Dunning Letters and Customer Statements

Hi All
Our client does not want to send dunning letters and statements on
backdated invoices for a particular site or sites.
Please any clue on how to go about it?
Thanks in advance.
Ify

Hi Chery,
Thanks for your update, Yes I have reviewed the note
I am stuck with How to create the xdodelivery.cfg file per Oracle XML Publisher Administration
Also can you please let me know the process of sending dunning letters automatically to the customers, As there is no standard process. I know we have to customize the process by creating bursting program and add to the request set, but I am nor aware of the process. I have seup the process till running the IEX: Send Dunnings for Delinquent Customers programm and displaying the reminders of the customers which have setup in the XML publisher
Can you please let me know how to send dunning letters automatically to the customers
Regards
Vasu

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Dunning letters and automatic remittance advise for suppliers

Hi Friends,
Can any one please provide a document for setting up dunning letters and Automatic Remittance advise for suppliers process in R12
Thanks in Advance.

Hi Chery,
Thanks for your update, Yes I have reviewed the note
I am stuck with How to create the xdodelivery.cfg file per Oracle XML Publisher Administration
Also can you please let me know the process of sending dunning letters automatically to the customers, As there is no standard process. I know we have to customize the process by creating bursting program and add to the request set, but I am nor aware of the process. I have seup the process till running the IEX: Send Dunnings for Delinquent Customers programm and displaying the reminders of the customers which have setup in the XML publisher
Can you please let me know how to send dunning letters automatically to the customers
Regards
Vasu

Dunning Letters and XML Publisher

I have created a template for the dunning letter print in applications. When we submit the dunning letter generate process it kicks off the print automatically and this gives us a problem as the print doesn't seem to have the XMLP template associated with it and we get no output. We can work round this by submitting the XML Report Publisher Request to get the dunning letter print as required. We do have the "one step" patch applied and other XML Publisher reports are working seamlessly so how do we get the dunning letters print to work seamlessly when we have no control of the submission?
Any help appreciated.
Thanks,
Dave

Tim
Yes it works fine in preview. Also works OK if I submit XML Report Publisher.
The problem is the template is for the dunning letters print report but we don't actually submit that, we submit the dunning letters generate which kicks off the dunning letter print. I guess the submit process within the generate process does not include the template in the parameters list so there is no output available when it runs.
Only thing I can think of is to modify the print report to submit the XML Report Publisher in the after report trigger but not sure if this is going to work?
I did see a similar query on metalink where the person was told there would be a solution in XMLP5.5 but I can't see anything in the about 5.5 doc that fits this issue.
Any ideas appreciated.
Thanks,
Dave

View State question - changing states and custom states

Hi all,
I'm working on an application that lets a user register for an event. Each event has associated child information: conferences, tickets, etc. associated with it. What I'm trying to do is create some sort of checkbox list so that, when a user clicks on an event to add it to his registration, the associated child information appears in the display so he can choose all this information at once. I have the list working and I've been trying to use a custom ItemRenderer to pop in the extra info for the user to select when he clicks on an event. The problem I'm having is that, when the user goes to click on a child to add it to his registration, my state is changing back from "selected" to "normal" and the child information disappears. So I guess I have two questions. One, am I even remotely on the right track here? If not, can someone suggest a better approach? Two, if this is the right approach, how do I solve the "disappearing child" problem? I tried creating a custom state that would set everything to visible, but I can't seem to figure out how to get into it...I tried just putting a click event on it and just doing an Alert.show(currentState) to see if I was even getting into my custom state, but I just kept switching between "normal" and "selected."
Code:
ItemRenderer:
<s:ItemRenderer name="eventItemRenderer"
xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
focusEnabled="false" xmlns:mx="library://ns.adobe.com/flex/halo" xmlns:registrationapi="services.registrationapi.*">
<fx:Script>
<![CDATA[
import mx.controls.Alert;
import mx.events.FlexEvent;
//this gets my data to populate the dropDown list when the parent event is selected
protected function checkbox1_clickHandler(event:MouseEvent, selectedEventCode:String):void
showPrimaryConferences = true;
getEventConferencesResult.token = registrationAPI.getEventConferences(selectedEventCode.name);
protected function comboBox_creationCompleteHandler(event:FlexEvent):void
getEventConferencesResult.token = registrationAPI.getEventConferences(data.EventCode);
]]>
</fx:Script>
<s:states>
<s:State name="normal"/>
<s:State name="hovered"/>
<s:State name="selected"/>
</s:states>
<s:Rect top="0" left="0" right="0" bottom="0">
<s:fill>
<s:SolidColor id="backgroundColor" color="0xFFFFFF" />
</s:fill>
</s:Rect>

<s:Path data="M 3.5 6.5 l 2 2 l 6 -7" includeIn="selected" right="2" verticalCenter="1">
<s:stroke>
<s:SolidColorStroke weight="2" caps="square" color="0x000000" />
</s:stroke>
</s:Path>
<fx:Declarations>
<s:CallResponder id="getEventConferencesResult"/>
<registrationapi:RegistrationAPI id="registrationAPI" fault="Alert.show(event.fault.faultString + '\n' + event.fault.faultDetail)" showBusyCursor="true"/>
</fx:Declarations>
<s:VGroup left="3" right="10" top="3" bottom="3">
<s:CheckBox name="{data.EventCode}" label="{data.EventTitle}" id="selectedEventCode" fontWeight="bold" click="checkbox1_clickHandler(event, selectedEventCode.name)" />
<s:Label text="{data.EventTitle}" id="selectedEventCodeLabel" fontWeight.selected="bold" />
</s:VGroup>
</s:ItemRenderer>
Thanks in advance for any suggestions!
~ amanda

I simplified the problem to it's essence and came up with this:
<?xml version="1.0" encoding="utf-8"?>
<mx:Application xmlns:mx="http://www.adobe.com/2006/mxml" layout="horizontal"
    creationComplete="init()">
    <mx:Script>
        <![CDATA[
            import mx.collections.ArrayCollection;
            [Bindable]
            public var lProvider:ArrayCollection;
            private function init():void
                var la:Array = [{label: "Conference", checked: true},
                                {label: "Tickets", checked: false}];
                lProvider = new ArrayCollection(la);
        ]]>
    </mx:Script>
    <mx:List id="cList" width="200" dataProvider="{lProvider}" itemClick="lProvider.refresh()">
        <mx:itemRenderer>
            <mx:Component>
                <mx:HBox width="100%">
                    <mx:CheckBox selected="{data.checked}" click="data.checked = event.target.selected"/>
                    <mx:Label text="{data.label}"/>
                </mx:HBox>
            </mx:Component>
        </mx:itemRenderer>
    </mx:List>
    <mx:VBox width="600">
        <mx:Panel title="Conference component" width="100%" height="200"
                visible="{lProvider.getItemAt(0).checked}"
                includeInLayout="{lProvider.getItemAt(0).checked}"/>
        <mx:Panel title="Ticket component" width="100%" height="200"
                visible="{lProvider.getItemAt(1).checked}"
                includeInLayout="{lProvider.getItemAt(1).checked}"/>
    </mx:VBox>
</mx:Application>
Does this help?
Dany

F150 individual dunning letters per customer

Hell Expert,
We have created 2 new company codes by copying from an existing one and for those 2 new company codes the dunning letters are printed in the spool one by one.
In the other company codes the dunning letters are grouped in 1 spool request.
Does anybody have a clue how to solve this?
Thanks in advance.
Best regards,
Jurriaan

Hi,
maybe SAPNET note 796132 explains what to do.
best regards, Christian

Dunning Letters to Customer Group

Hi All,
I am trying to find if there is a way to send the dunning letters to group of Customers? WOuld it be cutomizing or will require from sort of technical work? Please help.
Thanks
K

Hi,
Hope this helps u..............
1) Define Dunning Process     FBMP
2) Assign Dunning Process to Customers     XD02
3) Sales Invoice     F-22
4) Execute the Dunning Program     F150
Regards,
MJ

What is Customer Statement in AR ?

Hi,
Pls tell me what is Customer Statement and how it is differ from Dunning letters ?
Thanks

A Statement gives a Customer complete record of their invoice, debit memo, chargeback, deposit, receipt, on-account credit, credit memo, and adjustment activity for a specific period.
You use dunning letters to inform your customers of past due invoices, debit memos, and chargebacks.
SO a dunning letter is a letter to the customer reminding them of their past due transactions and asking them to pay, whereas a customer Statement is just a record of all transactions.
In R12, dunning letters have been moved from AR to Advanced Collections. I believe you can only print historical dunning letters from AR now.
Hope this helps.
Thanks,
Anil

Dunning letters - customers title displayed wrong

Hello,
I am using F150 in order to issue dunning letters and this looks good with one exception: the address of customer contains the title "Mr." instead of "Herr", even the communication language is German and the form is translated in German as well. This title cames from structude ADRS, field ANRED and I think it should be taken from the communication language when I print the dunning letters... How can I solve this?
Thank you!

Hi guys,
Thank you for your feedback!
I fixed it... in the end I found an SAP note which sent to another SAP note and even if I use 6.0 and these notes refers to 4.X, it worked also for me. The notes are 217638 and 146050.
The only change I applied:
Window ADDRESS
/: ADDRESS PARAGRAPH AS
/: TITLE
/: NAME     , ...
/: STREET
/: POBOX     CODE ...
/: POSTCODE
/: REGION
/: CITY
/: COUNTRY
/: FROMCOUNT
/: ADDRESSNUMBER                "<-- INSERT
/: ENDADDRESS
I inserted   /: ADDRESSNUMBER &KNA1-ADRNR&
Good luck to all of you which will have to deal with this issue!

How to migrate dunning letters from Dev instance to QATEST instance?

Hi,
what are the steps in order to migrate customized dunning letters and dunning letter sets from DEV instance to QATEST instance?
Thanks in advance!

This is wrong forum for such question, you might want to post it here
General EBS Discussion

Customer Statement with Consolidating BP

If Invoice is posted to Customer who is attached to a Consolidating BP, posting of Invoice is posted to Consolidating BP only and Customer Statement does not show this Invoice for the specific Customer BP except appear in the name of Consolidating BP even if the link to Consolidating BP is removed subsequently. New posting of Invoice to Customer after removing Consolidating BP will be posted to specific Customer but not reflected in Consolidating BP. This has been acknowledged by SAP as a limitation as most payments received is usually payable to Consolidating BP for all related Customers.
Kedalene Chong

Hi Peter
I think there is some misunderstanding as this message is different from the one about Currency.
We need to be able to print Customer Statement by both Consolidate BP and specific Customers related to the same Consolidate BP. Please refer to SAP Message 690264/2007
Kedalene Chong

Send Dunning Letter to Customer thorugh Email ID

Hi anybody,
Please explain to me how to send dunning letters into customer using Customers Mail IDs . My users asked to me once do Dunning letter F150 all customers dunning letter send corresponding customer mail address.
How do I setup in SAP send mail to customer. Please explain steps of send mail to customer.
I will appreciate goods answers to me.
Thanks
Regards,
S.Muthu

Sending dunning letters by email
Hope this thread is useful.
Regards,
Ravi

Dunning letters (vs) Invoice (vs) statement In AR

Hi All,
The below question relevant to Oracle receivables.
What is the difference between dunning letters, Invoice, statement in Oracle Receivables?
Any help would be appreciable.
Thanks
Sai Krishna.

Hi,
Dunning Letter - send this when a customer's payment for an invoice is overdue.
Statement - send a summary of all invoices for a given period and balance due.
Invoice - copy of single invoice for a customer.
Regards,
Gareth
Blog: http://garethroberts.blogspot.com/

R12 Generate Customer Statement and email to customer automatically.

Hi,
Is there any standard function "Generating Customer Statement and emailing directly to customer" in R12?
Thanks
Dharma

Not that I am aware of - see MOS Doc 433215.1 (Is There a Way to Email AR Statements or Dunning Letters to Customers?)
Srini

Dunning costs and Dunning letters

Hi to All,
Any body can help me out, In this regard.,
In the report of Dunning cost(Sendiing Dunning letters to customers)., Customers are showing but company code was not showing.How can i get the company code for those customers.
And one more thing was customer dunning letter cost also showing differently for Customers(for one customer $ 2 and for other itwas variated to $2.50 likewise).
Where I can see the dunning letter cost per customer.
Thanks If in advance,
Dara

Hi,
Line items should reach minimum number of days, referring to the due date of net payment, to reach a certain dunning level.
In FBMP check you dunning interval. If line item has reached interval maintained for 2rd and 3rd level then items will not be dunned.
Also check dunning levels for your dunning procedure in FBMP.
If you find no problem with dunning settings then, activate additional log for the dunning run to identify exact reason for the problem.
Thanks!
Raju

Dunning letters generation when customer address is changed

Hi,
For some customers no dunning letters were generated. After investigation inactive bill-to site should be activated as invoices were assigned to this bill-to.
How is possible to make that dunning letters generated when customer address is changed and customer can receive letters to new address for all its invoices?
Any help will be appreciated!
BR, JC

hi
I have created one sales order example X and i created the another sales order Y with respect to X
Is this X sales document is closed????
And I also changed the address of the ship to party in sales document Y.
Did you assgined another SP to sales Document Y
If you have chnaged the address for SP in customer master then it will reflect to both
Also it will not chnage the ADRESS NO in VBPA table, but it will update the address

Dunning Letters and Customer Statements

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