Dv6-6100 webcam device unplugged issue

hi there
my webcam stop working suddenly and disappear from device manager and an intermitant issue of reistalling usb compsite device says that hp truevision hd device unplugged
i check webcam by removing the lcd frame and found the plug was ok
i wonder if formating the windows will help?
pls help
This question was solved.
View Solution.

Hello,
When did it last work?
Running a System Recovery to reinstall the OS could resolve the issue if it is in fact a software issue and not hardware. If after Recvoery you are still experiencing this then a service to replace the webcam may be required.
I am an HP employee.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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The following article also applies to issues after re-setting the severs' hostname. It also applies to situations where re-setting the Code Signing Certifictateas described by Apple has not resolved the issue.
Hello,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Dv6-6100 webcam device unplugged issue

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